Great team and they did a great job assembling our furniture. Appreciated their hard workread more

excellent service and friendly delivery persons. On time and professional.Highly recommend them.read more

I recently stopped by the Staples store in Elyria with a print project, thinking I would be able to…read moreprint everything myself. I quickly realized that I needed some guidance, and the staff was more than willing to help, even though they were clearly very busy. I noticed they were constantly being interrupted while trying to complete their daily work, yet they remained patient, courteous, and focused on helping every customer. I truly appreciated the time they took to help me finish my project quickly and correctly. A special thank you to the Print & Marketing Supervisor, Tyshre, who was exceptionally helpful, professional, and knowledgeable. Tyshre went above and beyond to make sure everything turned out perfectly. Outstanding customer service like this deserves to be recognized. Thank you to Tyshre and the entire Elyria Staples team for a great experience!

This is for Elyria OH Staples, Printing Services. The young man who staffed the desk was efficient,…read morevery knowledgeable, kind and patient, especially when lots of customers came in just before closing, all wanting their stuff. I was very impressed. A quality service, a wonderful employee. Thank you!

I visited the Macedonia, OH location yesterday to print funeral programs. We had the pleasure of…read morebeing assisted by Kain. He was Awesome! I say this because he was patient, kind, and very easy going. He let us know of different paper options as well as ways to cut down on costs. During our time of bereavement, I so appreciate having Kain go above and beyond to assist us and make it easy to do business with Office Depot.

Wow, the store was virtually empty with the exception of a few customers at the copy center. I…read moreasked the gentleman working the front counter where an item would be and he shared with me that they don't carry it but he would show me what they have. No offer to look online for the item to see if he could make a sale today. Lo and behold the item is available online. He was informed that the item is available online and only then did he want to make a sale for his store. If your store is or isn't busy take a moment to help the customer and make the sale. I just ordered it online from another retailer.

Staff is lazy and stupid. Went 5 years without a printer because they told me it's too old, figured…read moreit out on my own. Every day around 3pm internet goes out.

Went in the store with some complicated issues and Tatiana went above and beyond to get everything…read morehandled! It took over an hour and she even stayed after closing!! I will definitely be going back to her with all of my Tmobile needs! Thank you again Tatiana!!

I have used this company twice to ship items from Young's auction in Akron. The last shipment that…read moreI just received will be the last shipment. If I need a shipper again there, I will try out the other option listed on the auction site, The UPS Shop, instead. This company flat ripped me off on shipping. They charged me $66.47 for a package of marbles that could have easily fit in and shipped in a medium USPS flat rate priority box. I even said that to the hoarse-voiced lady on the phone. She claimed that it wouldn't fit and that it was too heavy to ship that way. It was 9 lbs. I have had those same boxes packed full of heavy reloading lead shipped to me. Bottom line is that it should not have been a dollar over $45 at the very most including their fee, and I ship all the time. They also did an extremely poor packaging job. There was barely any cushion for vintage marbles. Two of the bags of marbles were busted open and all over in the box by the time I got them. The obviously repurposed packaging materials also smelled like mold. Absolutely pathetic. Never again.

Tallmadge Ship Center has moved their location! New building is convenient, great atmosphere! If…read moreyou have any holiday or daily shipping needs THIS is where you should go. I actually went to a UPS Shop last night and was told shipping and packaging would be $65. That didn't seem quite right, but for a UPS store it would be correct! I got up this morning and went to the Ship Center and watched my items get boxed up, added packaging to protect during shipping and my price out the door was $38.63. They also have a rewards program!! They have Penske trucks for rental! I've used that service as well! Also they make Banners, shirts, and any goodies you may need to promote your business! I've also used this service! All of this to say ~ I won't waste my Friday evenings after the Ship Center has closed going to UPS thInking it might be convenient this one time. IT definitely was not! I'll get up on Saturday and go to a business that cares!

I drop off a few six t-shirts in the cleaners back in August. I just picked up today. I want to…read morethank you for all that you do. Great Customer Service.

This branch loses garments all the time. I dropped off a suit (blazer and pants) on a Monday, and…read moreonly pants were returned to me on Friday. I went back on Saturday and was told that they couldn't find it and that the manager (who is not on site, surprise) would have to look into it. I needed the jacket for a conference abroad, which I explained and was then told that maybe the blazer is at the plant where the garments are cleaned - another surprise as we initially thought garments were cleaned on site. The young clerk did his best, but was ultimately dismissive and uncooperative, simply stating that he texted the manager and we would have to wait. I understand that things happen, and we have been patient in the past, but this is possibly the 6th time they have misplaced or forgotten one of my garments. The quality has greatly declined here over the years. I'm so disappointed and really upset.

We had THE BEST experience here today. Not for the newness of the store, not for pricing()…read morecertainly not for parking. But solely for Alex who was patient with our lack of knowledge with the fast paced technology, kindhearted, informative about our old phones, and what to expect from our new phones, how they will interact when pairing with Apple Watches and very talented in other areas . Alex is a great tweener. She relates to the newness of technology, yet she appreciates what others face when they don't quite get what is going on. Kudos Apple Store. She's a keeper.

I walked into the store today, it was packed with people, I was greeted and told of my problem with…read moreiPhone 12 Pro not working or booting up, I said it could be be the battery? I was passed of to several different people and finally was able to get a knowledgeable technician but he was working with several other people and technical staff constantly asking him other question. After the diagnostic tests, it was determined the motherboard was faulty and would cost $400-600.00 for the repair but it might be other aspect, he never checked the actual battery which was what I was asking about. I told him, I just got this iPhone 12 Pro from Amazon several days ago. This technical support person said he sent me an email but when I checked my backup iPhone 5+, (I was upgrading to Apple 12 Pro) email was never sent and he was only interested in selling the newest iPhone 17 and i felt like this support was not enough for me, because he was constantly working with everyone else but me. I was observing other Apple customers who had purchased new devices and these iPhones were experiencing the same problems I had with iPhone 12 Pro. Not a happy customer service experience. I know from Apple newest IOS 26 release has caused major issues which was on my new IPhone 12Pro which could be why it never worked to begin with and battery was never mentioned to me if it was working or not. I contacted Amazon and returning the defective Apple 12 Pro. Luckily, my old iPhone 8 + is still working but I had to get a new SIM card at T Mobile. Why is Apple constantly updating their IOS with terrible updates which are causing me and many others issue? I cannot update past 16 IOS and the IOS 17 updates are on most of my Apps which is terrible. I had to backup my iPhone 5 + via ICloud. website because I can't get into Apple Store, or many other app.

I had a broken Key Board on my HP laptop and nobody would touch it not Best Buy Geek Squad or any…read moreother Computer repair place, I took it in and the Owner was able to Fix it within 2 hours. When it comes to Computer repair I recommend Empirical Computers! This saved me hundreds of dollars.

My husband and I took our PS4 in. The man told us that he could fix it for us. It took him 3 weeks…read moreto fix the issue. We had to call several times to get an update. Within 4 days, our PS4 broke again. He has now had it for over a month! Every time we call or go in, although they are very friendly, we are told that they do not know the status of our PS4 and that he is on a business call, in a business meeting, or that he just isn't in yet. When asked our number so that he could call us back with a status, we never get a call back.