My usual FedEx location wasn't open until 9 and I had some early morning printing to accomplish on my way to a meeting. Turns out I needed some extra help with sizing and they were able to save the day! Folks working were kind, though quiet. I walked out with what I needed and it was a great price. I'd stop here again. read more

Very rude and terrible customer service! Also wait in long for a long time. Also couldn't take my return said it was to big and had to buy a $8 box. read more

terrible Custumer service in working for a couple of days and I need to send some important paperwork, the agent requested my an Id I gave him my international DL. he reject to send my documents because of that. is this discrimination? read more

Terance was extremely rude, flat out disrespectful and far from helpful. Never going back to this location.

I've been a loyalist to the FedEx on the Plaza for a while, but that whole lack of parking and convenience thing has finally caught up. This one on Johnson Drive has a large parking lot where you can get in and out easily, so this might just become my new go-to. The only thing that gets me about going to FedEx or really any ship center is that I constantly have no idea what I'm doing. I ship so seldom and it seems to always change that I'm not sure if I should box stuff up at home, have them do it, buy a box from them, on down the line. And for those of you who have this down to a science, feel free to laugh at me. It just seems I'm always making a misstep. But yes friendly service, relatively quick, and all in all a good enough place to knock out those typical work projects and shipping as they come up. read more

The staff is so rude and less than helpful. I drive out of my way to avoid this store location. Even the manager is rude. Don't go to this store. read more

I would give this location a 1/2 star if the option existed. My company has a very large account with FedEx, and I am at this location frequently printing/shipping. I have seen their associates be rude to customers before -- made mental note of it -- but experienced it first-hand yesterday. I was packaging a medium-sized official FedEx box at the self-service counter and realized there was a couple of inches of open space in the box, I picked up a FedEx envelope to roll it up and insert it in the end of the box. An associate on the floor saw this and shouted from 20 feet away, "You can't use our envelopes for packing material!" He shouted it from across the floor a second time: "You cannot use our envelopes for packing materials!" Other customers stopped what they were doing to turn to look at me read more

They have a Wifi issue that won't let you email from your phone. Their solution? Rent a computer for 44 cents a minute to email the doc you want printed. I worked as quickly as possible to send one email and it cost over $2.5. Then paid for a 25-page print job that was over $25. If you want a circus, bring your project to this monkey business. Go to another location to avoid this nonsense. read more

Staff were super friendly and helpful, and all the work I dropped off to get done was done quickly and professionally. Won't hesitate to use them again on my next visit, considering I used them twice during my last one! read more

I will use every weapon in my arsenal to avoid going to these places. i stockpile FedEx supplies, schedule pickups and copy and scan all from home. Even so, sometimes an odd situation does arise and I must leave the comfort of my home. This location is convenient, parking is easy and easy in and out makes it less painful. read more

Misael was extremely helpful and patient with me. He seemed like he really cared, which is hard to find shipping anything. If I was staying in KC I would be coming here to ship on the regular. read more

Had a end of the world gotta get there tomorrow deal. Megan made sure the truck didn't leave without it. Flawless read more

While waiting in line I overheard two employees discussing the previous customer with little concern about that customer leaving the store unhappy with their service. I had a printed label supplied by Hunter Fan to return the same box that FEDEX had delivered earlier in the week to resolve a manufacturing issue. Great customer service by Hunter Fan. I was told this FEDEX store could not accept this box to ship due to policy. Asked for a second opinion and received the same answer, except that I could purchase a suitable box from FEDEX for $16.99. I drove to the next closest FEDEX office and shipped the box without question and was thanked for my business. I would advise driving to 612 W 47th Street for better customer service. read more

This is the first time I have ever used a FedEx print service. I walked in and was greeted by Jennifer who was very nice and helpful. She informed me that when printing on resume paper, I have to email the documents to them. I proceeded to get my laptop and came back in for a very different encounter. Another worker helped a customer and very also very helpful to her. After she was finished, I patiently waited. Jan, the employee, was completely different when helping me. Her tone was very rude and seemed very annoyed I was there. She asked for my information in a very rude unprofessional tone and I was very displeased with my service from her. I told her thank you and she proceeded to say nothing to me. Very awful service compared to the client before me. I hope that Jan understands the way she made a customer feel, as a burden. I will not be visiting this location again. read more

I only go here when I have to. The good: its close and a small office, so the lines move fast. The bad: slow computers at store. Staff seems nice enough. read more

Good location (other than it is in the DREADED town of Mission--see my review/Quick Tip on this little city!) and the service is so-so.

Avoid going to any FedEx office for your printing needs.. If you are looking for a professional print shop this is NOT your place. If you need your typical office copies, that is about all they can do. Each of my several experiences here have been painful, un-timely, and lesser than even average expectation. As far as price, it is reasonable, you get what you pay for. read more

I dig this FedEx/Kinkos and went here all throughout college while finishing my graphic design degree. I haven't had really any problems here. I always go here when I need to print things. read more

Just picked up table assignment cards for my daughter's wedding. Had gone in the day before to get prices for printing the programs for her wedding, table assignment cards and table numbers. They estimate $350 for 200 doublesided programs, essentially 200 pieces of paper, and then $130 for the table assignment cards. Well I thought the $350 for 200 pieces of paper was ridiculous and could print those at home much cheaper. I did decide to go ahead and do the table assignment cards and was able to reduce the number of sheets of paper by one third, so assumed a new price of about $80 which I decided was worth it. So I went back to pick them up and he had a printed receipt that said $152 on it, and when I went to pay the credit card, the reader said $200 on it. I pointed out the difference and he immediately said he could give me 25% off of that . I didn't think it would be $150, I was thinking more like $80. But the 25% was off the $200 price, not the $150. When I pointed out that it still didn't make sense, he called a blond lady over. She tried to tell me I couldn't combine discounts, and that it was the correct price. I should have just left it, but I ended up paying the $150, but am still so very angry and feeling very ripped off. Wish I had never entered there, and wish I had looked at their other bad reviews before going in, I had just wanted to check this off my list. read more

Today I went in to print off a color flyer for my child's school. As I entered, I was greeted by a nice employee who asked me if I was coming in to use the computers. When I said I was, he told me the computers were down and asked me to send the attachment to the store email address, to which I did. Fifteen minutes later, it came through. I was then told they couldn't download it as it was a google drive attachment, so I needed to download and send. As I only have my phone on me (hence the need for FedEx computer), I cannot do this, and when asked how to download the attachment, am told by another employee she doesn't know how either. So I just forward my original attachment, in PDF form. 30 minutes later, it still hasn't come through. Look, I completely understand that problems happen with servers; I do! But I felt like an obnoxious customer having to ask every ten minutes for them to recheck to see if it came through. I finally had to leave, and when I said I was going to have to go, received no apology for the inconvenience. I am typically a fairly easy customer and am a pretty big pushover, but am incredibly frustrated with how they managed the issue. When you have a server down in a business that people need to download and print, it's probably a good idea to be upfront about the likelihood that one will be able to utilize the service. I wasted 45 minutes waiting and while the employees were far from rude, I wish there would have been a bit more attention paid to troubleshooting the issue. read more

Needed to scan several documents to my personal e-mail. The staff was ZERO help. Pointed me to the printer/scanner machine. No offer of assistance. The store was NOT busy. I was not able to use the machine....which was located in the window where the direct sun was beeming in and cannot read the screen. I left saying I will go buy my own scanner. Great location but poor poor poor customer service. read more

I had a great printing experience on Saturday afternoon, March 19, 2016. I had been to the FedEx on State Line, which is closest for me but had a very bad experience. I then went to this FedEx and had a great experience. read more