What a cool store. Coming across this place will save me a ton of time at the dreaded new castle…read morepost office as well as staples. I was in and out in 3 minutes and for only a couple dollars. The lady at the counter was really nice and made my shipment a breeze. They'll print your labels, attach them to your package and ship them off. They also sell office supplies, uhaul materials, and even gift bags.

Had a wonderful experience at this store today. My child decided to sell some books without even…read moreasking me. Collected payment and received a shipping label and didn't even tell me for days. The problem was we don't have a computer or printer so I had no way to print the label (we're on iPads here and who really prints things anymore??). So we were going to have to print at the library, which was never open when I was not working. Finally just decided to pay postage again myself because my child was getting heat for not yet sending the package. Went to post office and they had no tape. On my way to the store to get some, drove past the mailbox store and decided to go in. They took my books, provided the priority box, taped it up themselves and printed my label and gave it to the post man while I was waiting. All for the price of the priority postage I already paid. To top it off they were so nice. Please use this business for your shopping needs! You won't regret it with the service they give & you'll be keeping a small business going.

I have been going here for years to return stuff to amazon, for the notary services and to ship…read morethings to friends. I hate USPS. Never any issues and I love all the workers. Service is great but You have to understand that Hui has a super dry sense of humor. Once you realize that he isn't rude at all it's just his way of interacting you will learn to love him!!

I have used this store twice now and each time the same man who waits on me makes snide comments…read moreand acts like I'm inconveniencing him. Today I sent 2 of my kids in to drop off an already prepaid UPS package. My kids are 10 &11 and I was right outside the door with my 6 other children. He snidely said, "Where's your Mom??" And then refused to help them. When I took all of my kids in, I asked him if this was normal practice. The man said he was busy with Christmas returns... And that excuses how you spoke to my children, how??? It doesn't. I will NEVER be back. I would NEVER tell anyone to use this service. It's also sad that on the door it says that this business is being ran by a community member. I LOVE supporting small businesses and small business owners, as my husband and I are small business owners. It's too bad his customer service was so despicable.

Today, a young white male w/ glasses acted like his scanner wasnt able to scan my shipping QR code…read morejust so he had less work to do. He didnt even move the mouse on the computer at the register to start a scan for my packages. Sorry I didnt have my QR code ready for ya buddy my hands were full of packages.

This place is the best! I have handed in items for return to Amazon on several occasions over the…read morelast year and it's just a quick in and out if you have your return code ready - pleasant young people waiting to receive the item (no need to pack). I see a negative review from someone else in the past but assume there have been changes since then and problems corrected.

I have relocated from Cambridge Massachusetts to Keiraville Australia recently and used a company…read morecalled RSS to do the move for me. My move wasn't the so called 'normal' move because I was closing my business in the US, selling 2 homes and moving overseas with my mother's estate. All of this required five 40 foot containers. I was extremely cautious in selecting the company that would finally handle all this for me and literally researched at least 8 different companies. I finally narrowed down my search to 4 companies and had each come out and survey my homes, business and storage facility. Two of the companies I immediately dismissed because the surveyors they sent to my home didn't seem to have an understanding of the process of moving to another country. I suspect that they were just from a local company that handles moves within MA. RSS was the last company to come out. Their head guy Alex came up over the weekend from NY and spent a great deal of time with my wife and I going over every aspect of the packing and loading. We were sold. This guy was super nice and very knowledgeable. Before closing the deal, we wanted to speak with RSS's partner in Australia. Without any hesitation Kate gave us their contact details. We of course called over and spoke with Emma who couldn't speak highly enough about Kate and RSS. We closed the deal with our sales rep, Kate DeLuca. She assured me that Alex and his crew would pack and load everything from the four locations in 2 days. Our moving day was set for 1 month later. Prior to our moving date, Alex came back over to drop off some boxes because my wife wanted to pack some of her personal items herself. Finally our move date was here and Alex and his crew showed up as scheduled at 8:00 am. Kate also came up later in the morning to check up on her 'guys' as she calls them. They packed our 5 bedroom home so quickly and so professionally we were shocked. The first container arrived at about 1 and the second at about 2:30. Both containers were fully packed, inventoried and loaded by 4:30. Our 2nd home, the office and the storage unit were packed and loaded the following morning. We called Kate to let her know that the last container left at around 2 pm. So far, so good. Kate and Michelle kept in touch with us, giving updates, throughout the shipping. Once we arrived in Australia we went to Palmers International to meet with Emma and get all the customs documents in order. We were very impressed with her. She assured us that she would treat this shipment as though it were her own and be available to us whenever we needed her. The containers arrived, cleared customs and went through the quarantine inspection. Everything was in order and completed. Our delivery was set for Tuesday, Wednesday and Thursday. 3 containers were coming to our home and 2 to a storage space. Emma was onsite to oversee the deliveries. To sum up, I would highly recommend RSS (Kate, Michelle, Alex) and Palmers International (Emma) to anyone moving abroad. I was expecting there to be some damage but not one thing in any of those 5 containers was damaged during their journey across the pond. Kate wasn't exaggerating, Alex is the best. Thank you for everyone at RSS and Palmers for making this move such a pleasant experience. Merry Christmas and Happy Healthy New Year to you all! Jason Payne

From the owner: RSS LLC has been coordinating international shipments for over a decade. We take pride in our…read moreexceptional customer service and deep knowledge of the logistics industry. Our global network of trusted partners ensures that every relocation is handled with professionalism, honesty, and care. Our dedication to clear, prompt communication and personalized support helps make each client’s experience smooth and worry-free. It’s no surprise that most of our business comes through referrals — a true testament to the satisfaction of our clients. If you are seeking a reliable and trustworthy international shipping partner, RSS LLC would be honored to assist you.

Worst customer service. Second and last time I go there. The man & women are both rude. It was a…read morehassle to drop off a package. I took it somewhere else and it took them 1 min to scan and accept my package, and I wasn't ' harassed. I guess she was upset I interrupted her meal. I work for a large corporation and I will make sure to spread the word not to go here.

I'm still shocked at the way I was treated here. I'll never come back…read more I bought something online that I had to return. The website sent me a prepaid label for free return shipping with UPS. The box was too large to stick in the UPS drop boxes so I got on the website and found this awful place as an authorized drop spot. The man working (the owner?) was so rude and nasty. He lectured me about stealing money from him by using a prepaid label. Said I was driving him out of business. So I was supposed to throw out my free shipping and pay him to ship it for me?! I don't get it. If UPS isn't reimbursing you to be a drop off maybe reconsider the choice to offer that service. And no offense but if there wasn't free shipping I would have gone to the post office, not some over priced shady shipping business in a terrible strip mall where the homeless congregate. No idea why I needed a lecture about his failing business for using a prepaid label sent from the recipient. He gave me this flyer and threw my box in the back. (See attached photo). Tip to the owner: maybe consider changing your services to align with a changing online marketplace. And when you do get a customer don't be so nasty. I couldn't wait to get out of there and I certainly won't take any of my other shipping business there. As I was waiting I took notice of some of your shipping supply costs and printing for large photos and was considering a large project for later this year for my business but ill never be back.

went here to do a return for Amazon and was told they aren't taking any more returns today after I…read morestood at the counter for 10 minutes.,

Store is a disaster garbage all over the floor. I placed an online order and picked it up 2 days…read moreafter it said it was available. Lady behind the counter said they return it if not picked up but corporate said policy is to hold for 5 days. I also ordered a picture calendar never received a notification it was ready for pickup so I went in and they hadn't even started it even though it was supposed to be done 2 days ago. They didn't even seem to care. This place is absolutely disappointing and poorly managed. I wish i could give it no stars.

I cannot say it enough, Been Moving is incredible at what they do! I've used their services a few…read moretimes and each time has been a wonderful experience! The whole crew is efficient, friendly, and true professionals! When I made the decision to sell my house, I immediately knew who I was going to call for moving services. The moving part of the process was honestly stress free! Not only is the service great, but they are fairly priced and sincerely worth every penny. If you're shopping around for a moving company, end your search here! I am so grateful I found them!

Tim is a great guy who clearly takes pride in his work and genuinely cares about doing the job the…read moreright way. He's family-oriented, dependable, and willing to show up when people need him most. I found myself in a tough situation after another company completely botched a TV mounting job, and Tim didn't hesitate to come out on a Sunday -- on Father's Day, no less -- with his son and make it right. That level of dedication and integrity is rare these days. Thank you, Tim. You're a true example of professionalism and character, and I wish you nothing but continued success moving forward. I will be a repeat customer.

You ever catch yourself being the exact kind of idiot those snarky coffee mugs love to roast? You…read moreknow the one. "A lack of planning on your part doesn't constitute an emergency on mine." Yeah. That mug was aimed right at me. I was the problem. A full-on mess, waiting until the last possible second to handle something important. So here's what happened. I had just landed this dream remote job. Everything I wanted. All I had to do was get my I-9 employment verification done. That's it. Just needed one adult I "trust" to look at my ID and check a box. Of course I procrastinated. I had someone lined up, but they bailed at the last second, and I was suddenly screwed. Clock ticking. Stress maxed out. That's when Jamie Campbell {{John Cena entrance theme starts playing}} stepped in and absolutely saved the day. I called him in a panic, explained my situation in a way that probably sounded completely unhinged, and instead of brushing me off, Jamie listened. Really listened. No judgment. No attitude. Just calm, clear communication and a plan to get it done. He knew exactly what I needed, explained everything simply, and then actually followed through. Worked with my chaotic schedule. Showed up on time. Handled the job with total professionalism. But beyond all that, Jamie is just a genuinely solid person. Friendly. Sharp. Easy to talk to. The kind of person you want to work with again and again. If I weren't moving out of state, I'd keep his number saved forever. If you need a notary who knows what they're doing and knows how to treat people, call Jamie. He will come through for you.

Jamie has assisted me twice now with some documentation I needed to submit to the Irish government…read moreand both times he was very responsive, professional and kind. I would highly recommend his services! Thank you so much for all your assistance Jamie!