I had 2 large prints made from an Etsy PDF. I got them home and one was cut 1/4" too small. I had them re-print it and went back to pick it up (an extra 25 minute trip ) The girl hand me the print. No bag. i told her that it needed to be re-done because the first one was cut 1/4" too short. No apology. just, 'yea, I hear you'. Also, Scott is so gruff and unpleasant. I will print my items elsewhere. read more

This shop is complete with everything you need in shipping and printing. You can track packages with their computers, or look up items. You can use their printers if you don't have one at home. The print shop is big and offers all kind of printing services. Need a box? Boxes come in all sizes and with decorations. Stop in to learn more. read more

FedEx Office is always there when you need it. I have given up on having a printer at home, because I use it so rarely that the ink dries out between uses. When I need to print something and I can't do it at work (if my boss is reading this, I never print for that a page or two and it's usually an amazon return label) I use the online order form and have it printed at FedEx. They are always so kind and helpful, and my order is always ready exactly when they say it will be. read more

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Well this is one time where I am at a loss for words. Fed Ex office is a primary self serve place where you can do all kinds of things if you do not have the technology in your home. You can laminate, copy, colored copies, staple, print large and small items, print posters, pack items, ship item, use a computer, read books, create invitations, buy copy paper, buy office supplies.....etc.....etc.....etc. Use them for big projects or things that are out of my technological abilities. For the most the staff is friendly and accommodating. They are usually pretty busy at this location, so I imagine many are using their services. The nicest thing is that if you miss signing a Fed Ex package at your home, you can have it sent to this location and they will hold it for you. Better than that, they are open until 11:00 pm to pick it up! read more

I am 100% serious: printing stresses me out. Yes, I'm an otherwise tech savvy millennial. But I still think the "cloud" is so mysterious. And, we've all been in situations where mail merge fails us and we don't know why, or we design and create something then all of a sudden its printing weird, etc. Sometimes with technology, I feel like if the lord isn't on my side, I might be in trouble. As a marketing director/event planner, I often have to print very odd sizes in large bulks and do very odd tasks. Cue today, when I had to create 200 of something oddly sized in card-stock. No joke, I came with a USB, my laptop, and every possible back up to make this happen. I was mentally prepared that it would be a hot mess. GOD BLESS MELODY! She was so helpful. Literally, I described to her what I needed; she helped me pick the right card-stock, printing options, priced it all out at different levels and offered to pre-cut them for me. Now, don't laugh at me. I'm aware FedEx Centers are SUPPOSED to do this for you, but it was just such a pleasant surprise to have Melody be genuinely helpful and engaged. I guess I often imagine that if people worked with tech all day it would end up like a scene from Office Space. Yes, the job was a little pricey, but you can't put a price on saving your sanity. read more

For years I avoided doping business with the Solon FedEx location and today I was reminded why. I needed to send legal documents overnight. I asked the counter attendant for an envelope in which to put the documents before putting them in the FedEx mailing envelope. She told me that they did not have any envelopes. I asked again, and she said, no. So I left and guess what? The UPS Store not only had envelopes but was happy to have my business. Stay away from this location. Many others are wonderful but the staff at this location lacks any customer service skills. I guess it really is hard to find good help these days. read more

Super easy and great customer service! I mistakenly sent an upside photo on a double sided file and they fixed it for me (didn't even need to ask)! Very courteous and polite. read more

I am so very satisfied with the quality and professionalism of this particular center. Super friendly and accommodating. I made a mistake with my online order and without hesitation they corrected it. Now that's excellent service. Thank you Heather!! read more

Make sure you get a quote first! I had to fax some papers 21 sheets and figured I would run up there and fax them rather than wait to take them into work, BIG MISTAKE! I figured it would cost max 20 cents sheet I could have not been more wrong! Cost was 2.49 per page!!!! Totally and I do mean totally overpriced! Buyer beware read more

I want to give a shoutout to Marquita and Erin who were both extremely helpful when I came in with some unique and challenging print projects. They were thorough, upfront about what could/couldn't be done, and were an absolute pleasure to work with. Marquita worked with me to fix print issues as I brought in my own paper and I must say that I'm extremely pleased with the outcome and the customer service I received. read more

Had such a great experience here. Ordered programs and they were better than we hoped. We had a rush order and they did them with time to spare! We even saw them help another customer with getting her things to her car! Will definitely come back! read more