So I'm disabled and was patiently waiting in line. And an employee named Sheressa called me and helped me with a smile! Thank you Sheressa! And thank you FedEx. read more

Terrible customer service today. I actually felt racially profiled today. Prior Transactions had pleasant experience even wrote a positive review at my last experience here. Today terrible terrible customer service. read more

I'm actually disgusted with the staff that worked Friday night 5/23/25. If you want bad customer service and to get kicked out the store immediately at 8pm please go here. I was at the counter dealing with the guy and the manager said okay time to go. I walked in at 7:30 but had to wait to receive an email from their slow system. Hearing the person in charge say "You better hope you get that code before 8." Disappointment guaranteed here! read more

Tim is the absolute man!! Came here with my 8 year old daughter as she wanted to laminate and bind together her homemade photo album she made her dad for Christmas. He was super helpful and made my daughter feel special, asking her opinion and options of what she wanted. My little one is super happy and proud of her gift this year!! Thank you Tim for making her process so fun. You know she got her cinnamon roll. ;) read more

I needed to renew my passport. I went to this FedEx because it was supposed to be an official passport location. I did the whole thing online through FedEx Rush My Passport. I don't recommend that either due to the whole experience and cost. It was over $100 just to use their online form, instructions and mailing label. Anyway, I still needed a passport photo which they advertised that they do. Luckily, I called to confirm that before I went and they said that their camera was down. Ok, it happens, so I called another supposedly passport location, same thing and another. So, wth? I ended up going to Walgreens to get it done. Then I went to this FedEx location to mail all my documents. I only went here because they are supposed to be an official passport store. I asked the nice lady (she was polite and it was well staffed) some questions about my documents before I mailed them off not to be seen for at least 6 weeks, like how many photos should I include. Her answer was, for every question, "Oh, I wouldn't know about that. What does it say?" No help whatsoever! So, if you're looking for a one step passport experience, don't do this. read more

Walked in and I was immediately greeted and walked on over to the register. The employee was friendly, she took what I needed to ship and placed it in an envelope for me. I asked her for a bunch more of the FEDEX express envelopes and she handed me some. The place was pretty big with all your shipping needs. There's fax machines, computers, and a couple of employees there to help you out. I've been there a couple of times and I was in and out and didn't have to wait long. If you're looking to print resumes or anything important, you could pay to print there. I recommend going there for all your printing and shipping needs since it's a large place with plenty of supplies and great customer service. It's also in the Walmart plaza so the parking lot is always packed but I never had issues finding parking; it's next door to T-Mobile too. read more

I came in here to make copies, it was packed which was not the fault of the store. However I will note that I've been in other FedEx locations and if the copiers are full (they only have 3) they will come out an assist, this wasn't done at this locations I left and came back, made my copies (2 sets of 60 page documents) and waited in a long line to get the two documents bonded. The line was long. There were two ladies helping and one guy in the back who was just telling people how to line up (but not helping). He finally comes up to help me and takes my documents & goes to bind them. There was a couple behind me that was called up by the next available lady to help and she couldn't help them (they were picking up an order), so she goes to the guy who was helping me and instead of telling them to wait until he finishes up with binding my two sets of documents - less than an inch - he stops working on my project and helps the individuals behind me of course they had questions he had to check the order - I was in disbelief. I already waited a long period of time and now he is helping someone who came after me? I was in the store for 30 minutes, I was in and out of Walmart faster than that. Beware - if you are going to come to this location be prepared to wait & have no customer service. read more

Wow! Very happy with the help I got this morning. I was frustrated from this morning. I went in there to print something for my mom doctors appointment. He was very helpful. And turned my day around. I really appreciate it! Thanks read more

Slow, slower, slowest Noone is rushing here Ewuupment for passport photo does not work read more

FedEx Office Print & Ship Center - Slow slower slowest - Shipping Centers Near Me - Sunrise, Florida

I Needed to print Doctor Forms and showed up last minute at 3396 University Dr, store #0933 on Sunrise Fl 33351, I was greeted immediately and taken care of, then I had a question about my documents and Tim took care of me and helped me through the process and explained everything very patiently even though they were closing soon. I would definitely recommend this Facility for your office needs!! :) read more

I went into Fed Ex and the overall service was poor. Will not return. The girl at the register had a poor attitude because she was asked to open up another register to assist customers read more

Unnecessarily slow here. No greeting when you walk in. First and last time I'll come to this location.

Bria needs training in how to speak to customers! She frustrated me by not listening to me and after I was frustrated, she accused me of yelling at her! I told her she was frustrating me by not listening to me. Rather than diffuse my frustration, she escalated by making it sound like I was doing something wrong! She has poor people skills, if any at all! I have never been so poorly treated at this store, which, by the way, I frequent! Employees have always been professional at this store in the past. Bria is not the kind of employee I would want working on the front line of my business! read more

Awful. Sad that after all the good experiences from many of the representatives, the store manager Joey of all people decided to treat me like crap. Completely shocking and unexpected considering the great service I've received from everyone else. Today I went to the University and Peters location and was super happy with Timothy. That's exactly what customer service should be like. Friendly and quick. I'll be going there or Sunrise and 136th from now on. It's ridiculous that I have to go to other locations to avoid management at this location. I won't even go in there to drop off anymore. From now on I'll call FedEx to pickup my packages. There's no reason I should have to be spoken down to in a FedEx store. read more

Terrible Service. After waiting 15 minutes in line for service, because the copier was not accepting my card. When I finally got someone's attention, I was quickly told they couldn't break a $100, I was putting $45 on a FedEx card to make copies. I don't have a problem with Fedex, I have a issue with this location. I don't usually complain, but there were people standing in front of me with similar complaints. read more

Good customer service, knowledgable on products and mailing rates. They offer you most affordable pricing for shipping rates. Neat and clean store and hours of operation are convenient. read more

Scammers. Constantly trying to get money from customers by repacking the items. I work for a company who sells books and we buy books in bulk. When we sell them in bulk we use the SAME boxes that they come in to ship them out. We had a late order for the day that came in after our fedex pickup but we wanted to get it out that day so I went to this fedex location to drop them off and they wouldn't take it because the boxes were too weak they claimed and they said they are responsible if anything happens to the box and that I would need to be charged to repackage them. After I kindly told him this is for my job and we have people who do nothing but pack and ship all day and that these were the same boxes that they were shipping in originally FROM FedEx and that they were packaged properly. I left went to the next FedEx office they took them with no problem at all but unfortunately for our customer the item did not go out that day due to FedEx trying to squeeze as much money as possible. Shame. Maybe we'll look into switching back to USPS for the company's shipping. read more

The service that Lee Berger provided was unethical and degrading. Me and my boyfriend have sent packages through this office before. Illeana was very nice and was getting ready to ship our product. However Lee stops her and tells her that we cant. They moved our item off the counter away from our reach. Questioned us and argued back and forth that she was not to send it. When we asked for our amplifier back Illeana held it and asked Lee for help, but Lee turned it to the floor and Lee who is supposed to be the manager dropped it on a tile floor as if she didn't care about it. She didnt say anything just looked!! When asked to talk to a Store Manager we were declined. When asked to do a report Lee simply wrote it on a blank copy paper as if it never happened. This amplifier is an antique which is hard to find parts and now it has been devalue.! If they ship packages over 150lbs why do they have employees that are not capable of lifting items under 100lbs. ??Both of them dropped it with no resolution as to solve the accident. The service was horrible. They don't even deserve a star for the simple fact Lee should have known her rules before accepting items into her work area and breaking it. read more