My office recently moved to the Crabtree area and I needed some manilla envelopes. This was the…read moreclosest office supply store so I ran over at lunch. Nothing special here; if you've been in an Office Depot, you know what you're going to get. Checkout was easy even though they only had one staff person in the area. The location is a strip mall was easy for me to get in and out of. That's about it.

No service, just employees ignoring me. At 2:15 on Oct 2, if mgmt cares to see who was "working"…read more Very hard to rate service when you didn't get any.

Staff is very friendly and helpful. They helped me successfully resolve an issue that I was having…read moreshipping a product. Packaging supplies prices are very reasonable.

Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping…read moreneeds. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.

I took a small package with a plaque and birthday card enclosed. The clerk put stamps on the…read morepackage so it was rejected by the post office stating any mailpiece over one half inch thick that uses postage stamps must be presented at a post office. I usually go to a different shipping store and have no issues so I won't go back to this one.

Terra House is using location as a Mail Drop. I was asked to mail a return item to the Private Mail…read moreBox. On September 25, 2025, Terra House claims to not receive the return item which was delivered to 2920 Forestville Rd, Ste 100, PMB 1263, Raleigh NC, June 2025. I ordered the item in May 2025 (4 months ago) and they are just responding to my American Express inquiry. The United States Post Office delivers mail to this location. It's unfortunate that the USPO only retains Tracking information for a period of 30 days. BE CAREFUL

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

Always helpful staff, quick service! I do miss the self service option, which was helpful for…read morecertain project!

These guys are always down to take on any task. Before you doubt yourself, definitely reach out…read morethrough email or call them to see if it's something that they can do because nine times out of 10 they can do it. I've brought some pretty crazy jobs here and leave satisfied just about every time.great staff. The decor needs a little updating but other than that they get the job done.

Friendly staff that are always helpful. No high pressure for your dollars, just straight forward…read morehelp.

What a wonderful place. The lady who runs it is SO KIND and helpful. She helps you figure out the…read morebest way to ship or mail your items. Also great photocopy rates. Highly recommend.

Service is really great!! The employees are very respectful and kind! They have all kinds of…read morepurchasable goods in the store. Affordable items that make great gifts. The only 1 tiny concern is that it smells like cigarette smoke inside the store. So if they are smoking inside the store that smells penetrates the items for sale. That's a turn off for me to buy an item. My suggestion is please don't smoke in the store. It's a big turn off!!

Delivery service is prompt and courteous. Never have any issues with shipping packages from this…read morelocation.

We were thoroughly surprised when we went for a TSA pre check. The location is exactly where are…read moremobile map guided us, but did not know it was in a shipping store. The whole process was very efficient, they got us right in, even though we were early, the process only took maybe 10 minutes. The personnel were very courteous and attentive. I very much recommend them for any mailing and TSA pre check needs.

The folks there are always friendly and will answer any stupid question I have about shipping. I…read moreknocked off a star because they do not ship UPS as far as I know. I have a private mail box here and they are nice enough to email me directly when mail is sent to me. Thanks!