Love this location. There's a few others near my house, which I've made the mistake of going to in…read morethe past, but I always come back to this one now. This is by far the best UPS store I've been to. The staff are always helpful and super friendly. I've been coming here for years so figured I'd finally leave a review.

I have been using this UPS store for 5 years. They are friendly, helpful, and efficient. I have…read morenever had anything but a positive experience. Even during the holidays, they keep the line moving with smiles on their faces.

I have a box to return to a merchant. It was recommended that I use FedEx. They wanted me to buy…read morea box to put the merchant's box in for $11.49! No way! Put the return label I printed on the merchant's box, tape it shut and return it. I was turned away. I have to find a bigger box to put the box in! Awful! I will call the merchant I'm returning to complain about this FedEx Office.

this rating is strictly on customer service. I used this location this past Saturday morning. I…read moreneeded a pen to fill in my return address and the address I was sending the envelope to. I asked one of the women if I could borrow a pen because there were none at the register I was standing at. I had looked around. She just stared at me. I politely asked again because it appeared she did not hear me. she continued to just stare at me without saying anything. I then asked again politely but a bit louder. She slowly walked over to the other desk and got a pen then slowly walked over, handed it to me while staring at me, and said nothing. We are really scraping from the bottom of the barrel if these are the type of people that are getting hired to be in front of customers. Absolutely horrible.

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

i got some film developed here and got 20 scans out of 24 back and had to call them 2x after…read morewaiting over the time they told me when i dropped the roll off. finally got my negatives back and the others are there but they just didnt scan them?! I went here cause i live closeby despite friends advice not to and i should have driven a little further to southeastern camera to pay less and have the job actually done.

Came here to get my film developed for the first time so i was worried because i have nothing to…read morecompare it to. Nicholas explained the process and how long it would take. He told me it would take a week unless i'd like to pay for the expedited option which could be down same day/next day. I settled for the week option and got it 8 days later. I asked to get them printed and emailed digitally. Print with email is $30 each film and $15 extra for getting them into full frames instead of half frames (since my film camera takes half shots). I got 2 films developed for a little over $90 with tax. They came out wonderfully but i think some of the photos weren't developed. But the ones that were, were done so great. I will keep developing my film here for the time being and digital images are sent to your email but PSA: THEY EXPIRE WITHIN 30 DAYS so make sure to download them within that time frame.

Exceptional UPS store. Steve was professional, helpful, and consistently provided great customer…read moreservice. My PMB account has been handled perfectly from day one. Thank you!

Excellent customer service. Thank you John for your patience and assistance with mailing a return…read more I did not read the Amazon instructions carefully enough. John was so helpful in walking me through the process and getting my package shipped. Side note, large shipping boxes are $8 and printing off mailing labels costs $4. Service was quick. This store is located in a large plaza with ample parking. The plaza was busy on a Saturday afternoon so we parked towards the back. Overall, we had a positive experience here and recommend this UPS location to others!

I came in today for a passport photo, and I was not expecting to encounter someone as sweet and…read morehelpful as Kennedi. She advised me on what I needed to wear, and she took the pictures quickly and efficiently. I was in and out in five minutes. I rarely encounter people this helpful anymore, but she is the best!

Horrible service! Never again! Never Ever! Wasted an hour jumping through hoops on their crap…read morewebsite/app, and they STILL couldn't do what I needed them to do! They sure charged me the $46 though....for a package that never got shipped! Now I gotta try and get a refund! Yeah....never again! Avoid!

Pharmacists are very helpful and work hard to find an inexpensive prescription acceptable by the…read moreinsurance.

This review is for the pharmacy. Know that this is a very old store and not a Super Center. It's…read moremore of a convenience stop for necessities. Get in and get out. Everyone in the pharmacy does an exceptional job, and the prices are often cheaper than a copay. Way way better than Walgreens. Once you get into the Walmart pharmacy system, you can easily fill prescriptions at any Walmart.

Go to a different location!…read more The UPS store on Falls of Neuse Rd. Closes at 6:30PM when the other locations are open till 7PM There's always a long line at this location and parking is not the best. Customer service could be a lot better. I suggest the Strickland Rd. Location.

The UPS Store is located in the Sutton Square shopping center as Winston's Grille and Metro Diner…read more It is a busy shopping center, so finding parking isn't the easiest. The store seemed on the busier side, and not all of the employees knew what to do. This could be because of a new hire being trained, though. My package got to where it was going, so all is good there.