I have been coming to this store for year and when I say this is my favorite UPS Store and team, I…read moretruly mean it. I handle a lot of complex international shipping for work, and they consistently go above and beyond to make sure everything arrives on time and in perfect condition. Every single person here is helpful, kind, and incredibly efficient, but Jay and John have gone out of their way for me more times than I can count. Shipping is usually my least favorite task, yet I genuinely enjoy coming to this store because of them. I'm so grateful for the care, professionalism, and support they provide. Thank you all for everything you do!

Five stars! Three guys scanning, packing, helping - NO LINE …read more Always helpful with the best way to print something, etc.

Mail back Verizon equipment Notary services…read more Kirk was quick and considerate of our services needed today. Had us in and out in no time at all. Friendly, knowledgeable and very professional. I definitely recommend this UPS store.

I was at this UPS store today and Kirk was really helpful and attentive, I wish every place I visit…read morepeople were like him

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

Jan and staff are so helpful and knowledgeable of postal regulations and options. They will bend…read moreover backwards to figure things out for you. It's the type of customer service that you can't find anymore. We are lucky to have them in our community.

Len (I believe she is the owner) is helpful and friendly every time I go. I've been here multiple…read moretimes to make my amazon returns and she never disappoints. Top notch service!

Mohamed was very rude. Given that I was doing something as simple as dropping off a prepaid labeled…read morepackage, you would've thought that I was asking him to sell his firstborn son. Mohamed, if you're reading this, no one is making you work at FedEx and you can actually go do literally anything else other than being a vile and negative presence at the local FedEx.

I am extremely disappointed in Fedex. I am a business account owner as well and I cannot believe…read morethis would happen. Two days ago, I went to the Reston, VA facility and told them that it was extremely urgent that my son get the package the next day. I paid $176.72. I specifically said it was an apartment complex and that I did not want a signature required so that the driver would not miss my son. Its been two days now and the driver keeps saying that he cannot deliver the package because it requires a signature. They are now indicating that they will try again tomorrow. This is insane. I should get my money back. Why is it that simple instructions are so complicated to understand. I will not even get into the impact this has caused because my son has not been able to get his package. Totally unacceptable.

Great experience with Ian and his team at Security Public Storage in Herndon! Upfront pricing, no…read morehidden fees, and super quick to get the paperwork together. We looked at a few places in the Herndon/Reston area, and this was by far the best option. Don't hesitate!

Best storage facilities in the area. Great space, climate controlled, safe, great service both in…read moreperson and on phone.

I had to have paperwork notarized in a hurry last week after my bank messed it up. They took care…read moreof everything immediately when they saw the deadline I was under. I can't thank and recommend them enough, thanks guys!!

Steve and his teams quality service is unmatched. I would trust them with any printing or postage…read moreneeds and Grant has saved me on several last minute printing jobs.

Over the years this has become my go to place for Federal identity verification and other related…read morework requirements. The post office is easy to get to - right off the main roads. There is decent amount of parking and I have been able find a parking spot every time. The staff is friendly as well and prompt is helping me at the time of the appointment. The process was also done in reasonable time.

Once every several weeks when in Reston I drop by this office to register documents. I was lucky as…read moreI was ahead of a crowd and there was just 1 employee serving customers until she requested back-up. Pleasant however the Sterling location is really the best for me.

I had a very disappointing experience at this UPS Store location…read more Before I even got in line, I went up to the clerk and asked if I could use their tape or if I needed to purchase some. He snickered and didn't respond. I asked again, "Does that mean I can use your tape or do I have to buy it?" He finally said I would need to buy it. So I purchased the tape and got in line. While I was taping up my boxes, I overheard him offer to tape two other women's boxes for them at no charge. That's when I became concerned about the inconsistency. When I got to the counter, I politely asked why I was required to buy tape while he offered to tape their boxes. He snickered again and refused to answer me. After snickering more times and ignoring me for several minutes. He avoided eye contact and would not respond directly to my question. I told him I was just asking for clarification and didn't understand why he wouldn't communicate with me. After repeatedly asking for an explanation, he finally said, "Those were Amazon packages." I explained that mine were Amazon packages too, but he still didn't provide a clear answer and continued to ignore me. I then asked for his name, and he refused to give it to me. In the end, he charged me $4.99 plus tax for the tape anyway. I have never experienced this level of dismissiveness and unprofessional behavior. Being ignored, snickered at, treated inconsistently in front of other customers, and then refused a name when I asked was extremely frustrating. I'm a regular customer, and this experience was very disappointing.

I just want to say a big "THANK YOU" to the store manager Alex. Today I went to the store with my…read morehusband and my elderly parents to get our fingerprints done. Alex was kind, accommodating and soo patient. It's hard to find people like this. All the employees were soo very sweet. Thank you!!

I highly recommend Metro Printing Center! They do quality work and they do it quickly! I have been…read moreworking with them for several years and even when I ask for a rush job, they always get it done. I count on them for all my printing and award production needs.

I gave a simple printing assignment to Metro Printing Center: 500 business cards for one of the…read moreparalegals at our office. I went there in person and gave one of the paralegal's business cards to an employee there, to make it as easy as possible to prepare the proof. All that had to be done was to re-type what was on the business card I had provided. However, when I received the preliminary proof of the business card, the person who prepared it had made three big mistakes: 1. The paralegal's actual business card, that I had given to the employee in order to create the proof, does not have any cell phone number listed on it. However, on the proof, my own cell phone number was taken from my business card and put it into the proof for the paralegal's business card. 2. The paralegal's business card very clearly lists her correct job title: "Senior Paralegal". However, the proof that was prepared by Metro Printing Center listed her job title as "Attorney at Law". 3. The paralegal's actual business card lists "Fluent Russian" underneath her name and job title. However, on the proof, "Fluent Russian" was replaced with "French - Spanish". When I brought a printed copy of the proof into the store on a Friday afternoon, with my corrections written on it in red ink, and showed these errors to the owner of the store, this is what he said: "That's why we have a proof." What he said came across to me as dismissive and disrespectful. To me, it sounded like his basic message was "So what if we did a careless, sloppy job of preparing this proof. That's why we prepared it. So that after we made several careless errors you could spend your time correcting them for us. Therefore, you, the customer, have no right to complain about the quality of our work." He did not apologize to me for these errors. As I stood inside of his store, discussing these errors with him, I heard nothing from him that gave me the impression that he was sorry for what had happened. In addition, he told me that these errors on the proof would not be fixed that day, without bothering to tell me on what day the errors would be fixed. So, I had to ask him a follow-up question: by what day would these errors be fixed? He replied that he couldn't tell me yet. I then actually had to stand there and ask him yet another follow-up question: by when could he at least tell me how long it was going to take to correct these three errors. He told me that on Monday he could let me know how long it would take to fix the errors (but not necessarily that they would actually be fixed on Monday, even though it would presumably take all of five minutes for someone to fix these errors on their computer). He also stated that: 1. The proof had been sent to me for review more than 10 days ago. I don't understand how that fact made it O.K. to do such a sloppy, careless job of preparing the proof. 2. I hadn't paid his store anything yet for this work. My not yet having been invoiced for this work, and hence not yet having paid for it, did not make it O.K. to do such a sloppy, careless job of preparing this proof. While I was in his store, the owner did not apologize for what had happened. Instead, he told me, as another customer stood a few feet behind me and could hear everything he said to me, that if I was not pleased with the quality of his store's work, "You're welcome to take your business elsewhere." That is exactly what I did. I took my business elsewhere, to a competitor located a few miles away. In one day, this other printing store provided me with a flawless proof, without a single error on it, for the paralegal's new business cards. Four days later, the business cards were ready and I picked them up. They were perfect.