called about a package they have had since 12/2. it was shipped from a close by station to one in another state and still have not received. customer support could tell me nothing, knew nothing and could not tell me how to contact the station that currently has my package. in addition it to 5 tries do by-pass the USELESS automated system, only to get an equally useless human read more

I was delivered a wrong package full of medical supplies. It's been raining for days. And this huge package is STILL ON MY PORCH!!!! I've been calling Fed Ex for 2 days and nobody has come to pick it up. The contents are now destroyed I'm sure! I've spoken to 2 supervisors and to 3 customer service agents. TO NO AVAIL!!!! read more

FedEx has by far the laziest, uneducated employees known to man. It's almost like if you fail at life; go work at FedEx. This company is so lazy, it will ship your package back to the sender if they are unable to get ahold of the customers gives a bullshit excuse to the sender. "Business was closed." This is a residents home. I wonder if chimps could do a better job. I'm sure they could. I hate the trump supporter company. read more

Best FedEx Center Ever: I highly suggest this FedEx shipping center to anyone in the Newburgh area for some of the BEST service you will ever get, period. DO NOT listen to anyone here on Yelp that has posted complaints. They are not accurate whatsoever & blinded by their feelings as an impatient NYer. The staff is kind, fast, patient, and reliable. FedEx is the top shipper in the world and we use them everyday. The negative comments here come from the depraved in attitude with cursing and insults that are not warranted. I endorse the fine people at this FedEx center and appreciate their service. read more

Customer service is extremely poor. I was given incorrect information for a package pickup by 4 people over 3 days. The pickup window is excessively long (somewhere between the hours of 8am and 6pm?) Very inconsiderate. read more

THE WORST COMPANY EVER! Never request FedEx to ship your package. Oh Look Miss Sue H. posted a similar review 1/16/22. Ironic? I think not! A package was supposed to be delivered yesterday at the door. The driver (who is too lazy to give a damn about his job to bother to knock) does NOT knock on the door and leaves with the package with the excuse that "no one answered because a signature is required". A signature was NOT required from the company but then again how would we even know the driver is there when HE DID NOT EVEN KNOCK? What is it TOO COLD? You signed up for this job for whatever reason- to feed yourself, your family or kids. Wear the proper winter clothing, take responsibility in this job and KNOCK. Then again FedEx just hires anyone off the street regardless of misdemeanors, felonies, social skills, respect and COMMON SENSE. Several phone calls later where con artist company, FedEx wouldn't budge to make the driver turn around til we asked them countless times we got the package... WITH LOUD KNOCKING AND WITH NO SIGNATURE! Frankly diabolical that it didn't cost us but our vocal cords to get us our way. In the end the lazy teenage driver had to do double the work due to his lazy ways that were poor and in the end bit him in the ass back. read more

FedEx is the delivery service used by an online vendor (Blinds.com). FedEx 'delivered' Part 1 of my Blinds.com purchase on June 13th, 2022. The driver erroneously left a package for another client (with an entirely different name and address) on MY FRONT STOOP. Fortunately, I was home and was able to track him down to tell him of the error. As he retrieved the package, he then realized my Blinds.com goods were still on his truck. Had I not been home to catch the problem before it became another work item for me..... !! On June 17th, 2022 FedEx 'delivered' the second part of my order and left the packages against my garage door at the base of my driveway. As opposed to leaving the packages at the front door, under a weather protective overhang as the first driver did, the June 17th driver dumped the packages at the garage because it was easier and quicker for him. This generation of FedEx delivery staff is lazy and seeks to do that absolute minimum. I am recovering from a recent heart attack and was left with the prospects of carrying the packages in myself or leaving them outside in the elements. What if I were severely disabled or otherwise unavailable...what if a flash storm had occurred??? I lodged a complaint with FedEx's customer support at 1.800.GoFedEx 1.800.463.3339. I told the nice lady I wanted the driver to return, retrieve the packages at my garage, and bring them to the front door as he should've in the first place. She assured me I'd receive a phone call within 24 hours. That was 48 hours ago. PS The travel history shows the packages were routed through Newburgh prior to delivery in Mahopac read more

This company is truly horrible ! Half of these people don't speak ENGLISH so it's very difficult to Talk to them ! I wouldn't do business with These people EVER ! read more

Worst delivery company ever! Lying to us, saying it's out for delivery by end of day, then they don't show! I don't blame the drivers. I would not be surprised if Fed Ex is out of business by 2024. They Are horrible! Show some respect! If you're not going to deliver them day so!!!!! read more

After a Fed-Ex driver from the Newburgh distribution center drove over my flowers beds TWICE last year, I found it necessary to pay Fed-Ex a visit in person. Of course, the gentleman that I met with was very apologetic and assured me he would reprimand the driver (yeah, right) and he gave me a compensation form to fill out to cover my losses. But, In order to be compensated for my "losses" I would need to provide proof of the damages. I get that, but how in the world are you supposed to account for the cost of plants that you planted a couple of years ago? The point is not that I want them to reimburse me for the cost of the plants that were damaged and destroyed (not to mention my time/labor), but I just want the incompetent driver to STOP DRIVING OVER MY PLANTS, numb-nuts!!! Then, it just happened again this year, the last week in May!! OMG- these local Fed-Ex drivers are horrendous! read more

Waiting for package from California to New York was supposed to be air 3 days now it's 10 days NO UPDATES! It's 20 degrees. It's a part for my heater I'm elderly & freezing. Thanks fed x read more

Multiple time my packages have been left at the wrong house and every time they are it's always fed ex delivering them. Today we had a snow storm and they decided to leave my package in the middle of my lawn. Fuck wrong with these guys. read more

FedEx Ship Center - Here is my package they left sitting in the middle of my lawn. - Shipping Centers Near Me - Newburgh, New York

Because they make promises they don't keep. They tell you what you want to hear to get a good review on the survey you take after the phone call. read more

Terrible customer service! Rude! Attitude! Bring back the paper slips to fill out all the necessary to and from shipping information or have a separate computer or station to fill-in shipping information! It doesn't help when you come across a sarcastic attendant that can't politely or professionally ask for information. I understand customer service is not easy but, have some polite decorum when it comes to servicing your customers! read more

This FedEx is in a good location but they do not have the greatest service. They are located off of 17 K down and industrial Parkway. I do recommend taking a GPS if it's your first time coming here because there are a lot of trucking businesses in the industrial Parkway. My dad drops things off twice a week at this location for work. if there is one tip that I can give anybody coming here is make sure that you have all of your stuff labeled and prepared make sure it's all set to go if you're just dropping whatever you are shipping. The staff here is not very good and sometimes they do seem like they get very annoyed when you come in and you have to get a box that fits the package etc. I would not recommend shipping a big box out of this location unless you want to deal with unpleasant staff. Overall this FedEx is in a great location it's in the same area as Stewart airport but the staff is basically nonexistent and not helpful at all. PROS: - great location next to airport CONS: - unpleasant staff read more

FedEx Ship Center - Fed ex Newburgh - Shipping Centers Near Me - Newburgh, New York

Always "failed attempt to deliver". I don't get it. This shouldn't happen this so many times and only by FedEx and never UPS, DHL, etc

The lady at the front counter acts like she's been here for over 40 years & needs to take a vacation. Rude ass bitch. Every time I'm in there, she has a stank attitude like she's mad at the world. Nobody asked you to keep working here sweetie, but since you are DO YOUR J O B ! I went in to send a package & she had a remark every other freaking word. Jesus Christ, I didn't pay extra for commentary. Let's hope USPS makes a major comeback because these people SUCK. read more

I received an e-mail today saying my package had been delivered. I had been sitting in my front room waiting for the package. No one approached the front door; no one approached the side door. I was frantic, as this was a very expensive item, and I feared it had been delivered to the wrong address. For some inexplicable reason, there was no signature required, so all the tracking said was that it had been delivered to my address. On a whim, I walked out to my mailbox. Sure, enough, there it was sitting in my mailbox. Do you know it's a federal offense for anyone other than a USPS employee to put something in my mailbox? This happened once before, about 2 years ago, and I complained. I was told that the drivers were not authorized to leave things in mailboxes and that he/she would be spoken to. Apparently, that's a talk that needs to be had again. read more

Wow... so I went here 15 minutes before closing. The lady angrily greeted me with "don't show up here 10 minutes before closing". She must have said this 3 more times within 5 minutes and hurried me out the door. 5 weeks later, the package gets damaged then returned to me. I file a claim and it got denied stating it wasn't packaged properly? It was actually packaged nicely and shouldn't have got damaged unless someone mishandled it. Also, if items wasn't packaged properly, aren't they suppose to warn me before accepting the package????? I am never going to use FedEx and I am never going near Newburgh.. What a scam... read more

If I could leave none I would. It is impossible to call this transfer station directly. Calls are routed to the Philippines. Shame on you Fed-Ex. read more

Fedex is horrible! I think twice when I see it is being delivered by them!! Let me start off by saying today topped it off as the driver delivered my package all smashed & a nasty note written on the box stating I need to clear my driveway! Excuse me but we got 3 inches of snow & by the time you delivered the package it was maybe a inch! Not that I have to explain but I have a stoned driveway & anyone with common sense knows you shouldn't plow with that little snow! Second off do you know how many times I have to retrieve my packages at my neighbors house ( which is foreclosed & literally a tree in the house!) Perhaps Mr FedEx delivery man you clearly need a new job as we live in the northeast so yeah we get snow & stop delivering my packages to everyone else!!!! My driveway is always cleared to get up it! Perhaps maybe during the storm might not be but you can bet it's cleared shortly after! I am outraged! BTW never have had issues with UPS! read more

FedEx Ship Center - Shipping Centers Near Me - Newburgh, New York

Paid for a delivery, over night express , never made it then spent hours on the phone, the lady who answered the phone was very rude and would put me on hold without notifying, read more

Twice this month I didn't get my pickup on Saturdays on time. As it was blood and urine samples, and HIPPA was an issue, I couldn't just leave it out for the driver. I tried calling the Customer Service Center, but that is liked getting sucked out into the vacuum of cold space and dying, so I finally talked to my local driver. He stated there is a new system now, styled after Amazon delivery systems, (wait, wasn't FEDEX on the scene long before Amazon?) that tells drivers, they have to go turn by turn and follow the computer instructions exactly during their route. So my pickup is from 900 am to 100 pm on Saturdays, and the new guy gets to my place of business at 2:30 to 3:00, long after me and my package , is gone. My regular weekly driver states that he has been doing this for 30 years, and he'll be damned if he's going to listen to a computer dictate his every move. He knows when I close and he gets there. Thank goodness for him. The only problem is the idiots in corporate logistics who are screwing everything up.. June M. Ulster County, New York read more

I always hate it when I have to go here to get ship or pick up anything. Always understaffed and the reps that are there seem to be in a perpetual bad mood... read more

Fedex drivers a the laziest I never get my packages!! They are the worst in our area.

I had company bonus checks printed Tuesday and paid the extra fee to have them delivered next day. They made it to the FedEx facility in Newburgh, NY Wednesday morning. The tracking shows the were on a truck at 9:21 am, next line says it is still there. FedEx delivered to my office Wednesday but not the next day parcel. Tracking shows it at Newburgh facility with no scheduled delivery date. When I called help line I spoke with someone in another country who could not answer any of my questions except to say it was weather related. I informed him that FedEx delivered to my office Wednesday, my parcel was due by Wednesday at 4:30 pm, snow storm started here at 5 pm, nice try. Next time I will request UPS, FedEx sucks! read more

Delivery guy rolled package up my driveway hitting a vehicle parked causing damage to the vehicle and item being delivered.... Called customer service to file complaint and got no where... Delivery guy never come to the door for signature or notification of delivery.... Note witch customer service says they have. Home security system cought the entire Incident. To make it worst I was home all day... Shippers beware highly highly recommend putting insurance on anything being shipped... Due to POOR WORK ETHIC AND HORRIBLE CUSTOMER SERVICE I DO NOT RECOMMEND THIS FACILITY!!!!!!! read more

A month ago they delivered my girlfriends package to the wrong apartment in my complex, although the dress on it was correct. my jerks of neighbors decided to keep open and try on the item before returning it to me, so it wasn't totally the drivers fault. more recently 4/17 I ordered from a company and paid extra for shipping and was supposed to receive the item from Fedex on the 19th. then it got changed to 4/22, and now its 4/23. They are the worst, the only thing that is consistent with them is the disappointment of them delivering an item on time. I just want to know how a company can suck so hard. read more

This is a follow up to my previous review: Jan. 7, 2018 Today at about 2:30 pm, a neighbor that lives down the road, who I have never met, knocked on my door and handed me a box that was delivered to his home by mistake. The box has my address on two labels and was obviously left out in the rain and snow for almost two months. This box contains the glass for my stove that I ordered on November 12th, 2017. Fed Ex said that their driver came back to my home to make sure that he delivered my package to the correct address. Well, obviously he did not deliver the box to my home and I had to pay $128.00 for their mistake. Considering the attitude I experienced when I called Fed Ex, I do not expect an apology. read more

Had delivery scheduled for Monday that was shipped the previous Friday with typed labels. Checked on status Thursday, only to discover that the Newburgh office was claiming there was no delivery address nor any way to get in touch with me. I had phone numbers for both myself and the recipient, plus full addresses. This is the second time I've had problems with this office, the first being their failure to deliver on a Saturday as requested. read more

I have to take 2 days off because they have delays and do not notify me. On the second day nobody even show up at my place only on the website shows that I'm not home !!!!!!!! I need to take 3rd day off to get package !!!! read more

Over the years FedEx has gone from a top company to one that I will no longer use or recommend. Their service in past years had been impeccable however this is no longer true. It appears they now refuse to walk to front doors to deliver an item but either toss it on the driveway or leave it under the mailbox which is located at the end of the driveway. This can obviously cause some problems especially if it is snowing and a plow comes by and there goes the package. In my case it was found by the storm drain with 50 pages of paper work inside which were now drenched and useless. This was an overnight package sent to me with very sensitive materials. You would think that someone is paying top dollar that they could at least leave the item by the front door. read more

Can I go any lower than 1 star? The staff was slow and lost my friend's package. Waited nearly an hour for to get any help. SAD!!!

I don't know what these other people are talking about. I had a package leaving VA and I live in NY. When I found out it wasn't scheduled to be delivered one day past what i was promised by the sender, I started to panic because I was leaving the country on the delivery date. When I called the FedEx Newburgh location they put a hold on the package for me and even called when it arrived. Instead of waiting an extra day to have it delivered, I was able to pick up my package a day early. You can't put a price on that. read more

Tileese (not sure if I'm spelling that right) gave exceptional customer service that will definitely bring me back to this location for my shipping needs. read more

3rd day I have called in a row to get my item picked up and so far the package has not been picked up. Each time I have supplied the pick up address and where the package is being shipped to and nothing mhm nothing at all I wish I could give 0 stars because Fed X sucks in newburge ny just a bunch of fools that cant do their jobs. read more

This place stinks. All the representatives there hate there job. Are nasty. And the customer is there last priority. Unfortunately ups is the only other alternative for large packages. Out of the 8-10 people working the counter there, I never had one person help me that was actually pleasant. read more

4:23 pm on a Tuesday: 8 people waiting in line, 1 clerk up front, 2 other clerks can be spotted in the back, plus the clerk up front is also the receptionist, since she takes calls for people in the back as well. I guess that's more important than helping customers. read more

the attitude of the front desk was unacceptable. someone needs to work on their customers service skills.

Fed Ex is by far the worst delivery service in the world. They never deliver my packages when they're supposed to and always say 'tried to deliver to a business but business closed'. I am not a business and I have called Fed ex a dozen times in the last six months explaining this. I think the drivers are lazy and either don't want to deliver the package on any given day or don't take the time to read the addresses before delivering. It's so frustrating. If I deal with a company and find out they use fed ex...I don't use the company. They shouldn't be in business. read more