MY package was . I received a case number but tracking reflected delivery. Company I ordered product doesnt care and says fedex says delivery. Driver supposedly deliver item to a neighbors when i was home. They closed the case and never called me and claimed they did. read more

FedEx customers beware!! FedEx lost my package and will not reimburse me for the contents and or the overnight shipping I paid for. In addition, if you get through to customer service, you're just gonna have a conversation with Haji or Muhammad from Pakistan, this is intentional. Please take note!! I fully support the vandalizing and sabotage of their unattended trucks! This will be posted on Google reviews as well FedEx sight. read more

Fed Ex has a very lazy and incompetent delivery driver. They have no clue about their deliveries and they can't keep their delivery schedule up to date. Expecting a delivery today between 8-12:30 then i was sent message delivery changed 2:30-4:30. Called Fed Ex literally on the phone with them get a message delivery attempted no one home. Mind you I left a note on the door that i was in the back of the house. Driver took a picture and left no notice no attempt to knock on the door since my dog would have barked nothing just a lie and a picture of my door from the street including my note to the driver. Now delivery will be postponed until Monday while I am at work. What an absolute joke thanks for making me waste a day off and lose a day of pay. read more

Fedex CAN and WILL steal and dispose of your packages, and there is NOTHING you can do about it. Someone at this location stole my package. Bit of a read but I have had the worst experience with a company in my entire life. * On November 23 2025, my partner lost her phone 14 ProMax at an NFL game in LA. * The next day we left for Palm Springs, continuing our vacation. * That night the person who found the phone reached out. We agreed I would send a prepaid overnight Fedex label to them. * On November 25th the person went to a local Fedex location and dropped the package off. Tracking ID: 886370149245 * Nov 26th the package arrived in Palm Springs and we stopped getting updates. * We, nor the person who shipped the package could get any updates via Fedex. * As we were leaving on the 1st of December, we did not think the package could make it. * On Nov 28th we were given a case number: 489461 and a case agent. Demetria, * We and the person who dropped the package called every single day for 3 weeks, leaving voicemail after voicemail for the case manager. * Almost a month later, she finally returned our calls. Asked for more information, I clarified the story and what happened. She told us that she would escalate this and send the package back to the sender, which is fine, we just want the phone back and not in FedEx's possession. We can figure out next steps later. * In Mid-January 2026, I received a call from FedEx asking us about the case, I explained that we were still waiting for a call back from our case manager. They seemed shocked and promised that they would call the team handling our package and call me back. * They called me back a few minutes later and said all we had to do was get the person who dropped the package off to call the case manager and tell her to return to sender. * They called the case manager and was informed that the packaged was disposed of. No warning, not communication, that's it the package is gone. * Furious I began calling Fedex for the next few weeks to get clarification. Nobody could tell me anything. * On Feb 6th 2026 I finally got to the "department escalation team" * They informed me that the package was not destroyed, as the package needs to be scanned before it's disposed of. * They told me that they would personally look into this and get my package retuned to sender. Case number: C-224295102 Ref-50966 * On Feb 13th 2026, I received an email stating "We sincerely apologize for not meeting your expectations regarding your recent shipment. We understand how important this package is to you, and we regret any inconvenience this may have caused. Despite exhausting our research efforts, we've deemed package recovery unlikely and has been disposed of." That's it, they never communicated with us, they disposed of my partners Iphone 14 ProMax that had countless memories on it (some backed up, some now). And there is nothing we can do. This is a warning to NEVER trust or use Fedex for anything. A total incompetent company that is rotten from the top to the bottom. read more

Patty is amazing! Friendly, helpful and professional. She was exceptionally calm with a difficult customer. Kudos to her read more

An angry and ill-informed employee supposedly named Ernesto (no name tag) provided horrible, argumentative "service" and should be let go. Everything he said and did was wrong and delayed our picking up 5 packages for more than 20 minutes earlier today. read more

I am sorry, but I have nothing but bad experience with Fedex delivery. Maybe it is because where we live (on dirt road in Joshua Tree) but it seems like Fedex drivers are trying to avoid delivering out here. We have no problems with UPS though. Every time something is being shipped via Fedex, it will have couple of days delay or will never get delivered. Palm Spring Fedex needs whole week to deliver package 50 miles. read more

I think the drivers for FedEx don't know how to read , or just lazy or stupid . I live in Demuth park Several streets start with San FedEx doesn't care when San street they leave your package out Ordered a flat screen tv They delivered it 3 blocks away Left it outside We were lucky my neighbor brought it back .. Almost any time some thing is shipped FedEx ... 99% of the time they deliver it to the wrong address ! Two days in a row they have Delivered my neighbors packages to me we call the one 800 number always apologetic and will send someone out to pick it up and redeliver it 98% of the time I don't even do that I will never use FedEx again my own choosing they don't seem to care as many times as we call and complain. They do the same thing with very next day. FedEx is the worst. I don't have any issues with Amazon or UPS or the post office. It's only FedEx. They are disgusting . read more

Outstanding! Focus ...this review is for the official Fed Ex Center by The Airport...NOT an affiliate drop center in a strip mall. OFFICIAL CENTER owned by Fed Ex. The service is exceptional! I'm reading reviews about there personal drop offs at there homes. read more

The drivers regularly do not attempt delivery and simply leave a note saying, "not delivered, will reattempt, must be present." This time they wrote why they "failed" the delivery. "Honked horn" was how they "attempted" to deliver my package. This is the second time for this same package. These drivers should be arrested for mail theft and fraud. Picture attached. GFY driver. read more

FedEx Ship Center - "Honked horn" lmfaooooo you pos lazy sob - Shipping Centers Near Me - Palm Springs, California

Patty waited on me, and she was so helpful and went the extra mile to make sure my pkgs had all the proper labels and answered all my concerns. She was great! read more

Ernesto p. front desk person said he was going to tell the interview person not to hire my husband and the person who gave the interview to my husband said thank you but we can't move forward with u. in my view ur to ask questions then make a decision but not in this case ..my husband is amazing reliable and a hard worker such a shame how FedEx don't give a chance to someone who is absolutely amazing hard worker just shame on u... no they don't give everyone a chance they just take the words of someone that doesn't have to make a living and living with his parents ad we have no one to pay our bills so thanks for not giving us a chance to make it in Indio as not all jobs year round so no I don't recommend FedEx because they don't give u a chance to succeed no value and that they give everyone a chance they just took the word of Ernesto p. Front desk guy words so FedEx should be investigated because they judge fist base on a lazy employee word my uncle worked 30 yeast with FedEx and just retired....all nice things I ever heard are hard to believe now just knowing they don't give equal opportunity I should report this to corporate about the interviewer and front desk for coming together to not interview my husband is wrong and should be addressed read more

Lazy Motherfuckers they do not bother to knock on door to deliver package. They get paid $50 an hour to sit on their fucking ass all they and yet still complain that they are underpaid. read more

I'd give a NEGATIVE 5 STAR review for this FedEx location if I could. They are absolutely HORRIBLE!!!! The employees/drivers there pick and choose when and where they want to deliver. I've lived at the same address for 7 years and I've been battling this FedEx location for the whole 7 yrs to get my packages delivered when they say and not a day(s) later. I even have their direct phone number (760) 251-2200. Calling that number works maybe for 1 or 2 deliveries than right back to wait and see what kinda lie they can come up with why my packages are not delivered. I've even had the delivery drivers themselves tell me my package is NOT on their route and are visually pissed and annoyed they had to deliver to me. This FedEx location is in serious need of FedEx Corporate to come in and fix this completely inadequate performing location. This branch acts as if they are doing the customer and "favor" and Not providing a paid for service!!!! JUST HORRIBLE CUSTOMER SERVICE!!! read more

Absolute full of bullshit and lies, super small community about 50% lived in residences, less that 1500 homes in the area, cut that in half. So last 5 days no delivery, no attempt, been told bvehicle accident, warehouse glitch, to many packages. After fighting they have no intention of delivering the package. Offered to let me drive 1.5 hours each direction to pick it up, yea way to treat a 100% disabled veteran. Run from this shit filled facility. read more

Worst experience waited two days for package only to.have to go get it myself because they refused to knock just stuck tag on door and left then updated the next day they attempted to deliver it at 11 11 bs I was sitting right here no knock or nothing the driver needs to be fired they your service sucks and I refuse after this to ever receive or ship with fedex again Horrible Company 0 stars frome too bad can't actually raye a 0 read more

Wow! They really don't care if you get you package or not. They keep leaving my packages out by my gate on the dirt road that's like 50 yards from my house. All while there is a huge problem with people stealing packages. I have a screened in porch that I have repeatedly requested they leave the packages but my request is ignored. I can't sign for the packages because I'm not always here. Worthless bunch of wankers. read more

Girls working here now are 100X better than counter help in past. Still feel in general overpriced for service provided. Last package took 13 days to get from CA to TX - unacceptable. read more

Always late, ALWAYS! FedEx is personally responsible for so many shipping fiascos in my life when it comes to delivering anything important ,from pet food to meds, they're always dropping the ball. I only ever receive packages from them because someone else sent it and went with them, definitely not my choice. Garbage to it's fullest. read more

WHERE IS MY PACKAGE!!!! this is the second time!! Your drivers are thieves!!! I've waited all day for shipment and got a notification 3pm delivered and signed by a name I don't recognize. I've called the shipper and they can't refund or resend because shows as delivered and signed!!! I AM FURIOUS!!! I'm out on $400 and with nothing to show for it. Last time happened was $980. Never received package but showed signed so shipper could not claim lost. Why do this to people who spend hard earned money only to lose it to your crooked employees!!! I swear to God you guys are Crooks and Thieves!!!! read more

FedEx Ship Center - I DID NOT SIGN OR RECEIVE THIS!!!!! - Shipping Centers Near Me - Palm Springs, California

What the hell is up with this FedEx? I've had to pick up three of my packages from this location because they're "unable to deliver the package." And I live in Indio so I have to drive 40 minutes just to pick up my packages.... This is so unprofessional. And clearly I'm not the only one because considering the reviews, everybody says the same thing... read more

love this station--they are great about trying to get late packages on however I try not to ask them but to make the drop off time. Friendly and always have enough packing materials. Thank you read more

We hand delivered a package to 1111 Bird Center Dr, Palm Springs, CA 92262 on evening of May 7th. According to the tracking the package was logged and sent on May 9th it arrived on May 12th at the San Bernardino Facility and was never seen again. The package contained marriage licenses and other legal paperwork. It took hours to reach an associate when the package was not delivered. Today is 5/20/2020 I received a call from the associate that initiated my investigation, to tell me the documents are lost. When I expressed concern to the associate that the lives of 12 couples had been impacted. She informed me that she did not feel "she" had not damaged peoples lives she was only doing her job. So some how the lost package containing 12 marriage licenses, became about her. At this time FEDEX cannot tell me what happened to our legal package. I made 3 phone calls yesterday May 19, 2020 and waited on hold for 49 minutes each time. When an associated picked and we began to speak the call was dropped on the FEDEX side ( I was call from a land line). During the 3rd call I was transferred 6 times. The associate helping me was attempting reach the woman that spoke to me this morning and the woman handling my investigation could not be reached. And once again the call dropped. After more than 5 hours on the phone. You know? you can only blame COVID so much. And then there comes a time to actually accept responsibility. Where is my package? The only way that a package can disappear is if it was repackaged. So how many FEDEX packages left San Bernardino for Riverside County Assessor's Recorders office in Moreno Valley? You should at least have record of that. read more

My employer paid for overnight delivery to me. On the day it was supposed to arrive, they marked it undeliverable because they couldn't access my gate. My delivery instructions clearly state the gate code but the incompetent driver didn't bother looking at the instructions. Spoke to customer service and asked them why do we bother with instructions if no one reads them. Customer service said they will have it delivered next day. Nothing. Spoke to them again, will send it again tomorrow. Nothing. 4 days before I got my package, and that's only because I went to their location and picked it up. The Bird Center store is worthless, the FedEx customer service people are worthless. I'm advising my employer to stop using FedEx. read more

I would give it no stars if i could run from this place if your package is here good luck and good luck getting help from this location. Worst location i have been to and if there's a problem with your package YOU CANNOT call the place they will just keep hanging up. read more

High-value package not being delivered. Status shows package remaining at Palm Springs FedEx for several days. Customer service kept reading standard replies ("international flights are delayed due to weather" even though it was a domestic U.S. delivery). Customer service agents had no interest in helping and at times were sarcastic and rude. Was told, "It's being delivered today" numerous times even though status shows it is still at Palm Springs. FedEx is not the professional business it once was. read more

Just don't try calling to ask about services... You'll get an automated list of choices--none of them match your needs... you'll spend the time to go by the office... only to have them tell your package that was not delivered on time will arrive sometime before 4pm... of course, this is when the FedEx shop closes, so you'll have no recourse until the next day... and you get to do all the above yet again. I liked the staff -- they were very helpful once I could get through... but that doesn't change the experience--my boss certainly didn't care that the staff was friendly and helpful. read more

Worst shipping service. Second time a package was supposedly delivered to my house and nothing. Tried using the 800# and those people are worthless. So disappointing. read more

I'm a merchant with an account with Fedex here in Palm Springs. There have been several times where I have created a label through their website such as two-day or overnight shipping and they do not fulfill the correct day shipping. I've had many clients who are looking forward to a specific item before a particular event date and they did not receive the item within the scheduled delivery time. I called the FedEx location only to be told that after they picked up our packages they sat in delivery for 2 days. It is crucial for packages to get delivered on set dates, scheduled and PAID FOR. read more

Let me start out by saying that I've been using FedEx ever since they started - I'm even from Memphis, WHERE they started. For many years they were my preferred shipped by a wide margin. Unfortunately they have fallen into the trap of being so successful that they feel they no longer have to behave reasonably to do business. I disagree. First, one of my employees was treated badly by a counter attendant. Then, a week later, the same employee was unable to pick up a package for my company. I drove over and was informed by the depot manager that FedEx corporate has overhauled the ID requirements for pickups by employees. Now they have to have official company ID tags, or a business card with their name, along with a government photo ID like a drivers license, and the tracking number. For 13 years we've sent employees to pick up packages at this location without any difficulties. Now our small business - very small business - is obligated to spend money on photo ID's and put up with their new, dismissive, rude employees in order to pick up packages. It's a shame, but they are shameless. The depot manager was remote and unresponsive, the company didn't bother to publish the new requirements, and the good, loyal employees at FedEx have to push these new requirements down the throats of their long-time customers. I'm disgusted by their attitude and the company's approach. FedEx is not "too big to fail", and if they don't mend their ways, I expect they will. read more

I shipped a letter package last Thursday with critical documents inside. I paid $5 extra for a direct signature. It was shipped to Santa Ana, Ca. My sister waited but no fed ex driver came to the door. Her male roommate was working on his car and he signed with a fake name. The driver was reckless in not ensuring the correct recipient signed. Scary! I'll never use them again! read more

FedEx has really gone downhill. I was expecting a package today and waited all day for it. No one knocked on my door to let me know that they were there to deliver the package but instead left a notice for me. If they had knocked I would have heard them because I was either in the kitchen (which is right by the front door) or in the room right next to the front door (the den). So I spent 15 minutes trying to contact anybody at fedex. You can't. Nobody picks up the phones--it's all automated. There is no such thing as customer service option on their line. So then I drove down to the only FedEx main shipping terminal that I could think of the one closest to the airport,only to be informed that no I have to go to FedEx ground which is located in North Palm Springs. After 1 hours and 10 minutes and I'm sitting here at FedEx ground in North Palm Springs there is still no package. "WHEN IT POSITIVELY ABSOLUTELY HAS TO BE THERE". Nonsense. FedEx doesn't care! read more

I've been on hold with FedEx today twice for over half an hour each time. I was notified by text my package had been delivered, but it wasn't at my door. I live in a community with gates around the entrance to the interior. I walked around until I came to a gate with a box on the ground, which had been dropped over, just inside the gate. It contains a desk chair. On the outside, the box clearly reads, in big letters, DO NOT DROP. The box is damaged and a wheel is protruding from a hole. The local FedEx hub has been given two keys to our complex. If the driver doesn't have a key, procedure is to take the package back to the hub and send me a notice. If I open the box and the chair is damaged, then I'll slog through the process of filing a claim. FedEx has completely damaged its brand. COVID is no excuse for laziness and bad customer service. read more

Yeah this is probably the worst situation i've been in i litterally live not too far away and for some reason they mark your order as delievered but in reality that shit never shows up! I have a ring camera set up so usually i get a notification if even a car drives by and no one from fedex ever showed up the day it was "delievered" so im furious because now im stuck calling the service for the past two days and they still cant give me an answer this is bullshit. Where did my package go? I mean cmon the fedex car didnt even come near my apartment that day?? Why the hell are they this dishonest?? read more

I spoke with "Michelle" no last name provided. Yesterday I receive a package the person that delivered had no clue what it had inside. Good thing my item was not damaged. So I have my front curtain open watching TV, as I see the guy approaching with my package. He was no we're not even 5 feet away from my door when I see him scan & toss my box like if it was nothing. Michelle stated well their is nothing I can do. Wow ! I never knew Fed Ex worked like that. read more

Miserable lazy good for nothing fux! I receive Chewy deliveries from this FedEx facility and as of this evening I've canceled my Chewy subscription due to the staff at this specific location. Our last order was delivered by staff from this site and the driver went off the driveway and ran over a pipe causing approximately $500+ worth of damages. Now I have to file all manner of paperwork to TRY to be reimbursed. Then this evening I returned home from the ER In a neck brace and an arm sling after a motorcycle accident and there are the phucin Chewy boxes down in the driveway approximately 100ft from my door. Those boxes are advertised to be delivered TO MY DOOR! You lazy fux need to get your steps in AND DO YOUR JOB! read more

FedEx Ship Center - DOOR delivery left in the DRIVEWAY - Shipping Centers Near Me - Palm Springs, California

They said we were not available or business closed, complete fabrication again as this is our home and we were here. Last time it was critical medical supplies that we had to beg to get delivered. Absolutely the worst service ever, package has been at North Palm Springs for four days now, was apparently on the truck for delivery this morning since 6:52am. They obviously can't handle the deliveries they have and UPS is far superior. I've already told folks not to send me FedEx Ground ever. Will be another interesting conversation with the driver tomorrow, if we're not "business closed or unavailable"again... read more

Hand delivered package to 1111 Bird Center Dr, PS, CA 92262. TOLD THEM I was NOT the shipper. Item was to be mailed to NYC. They twice delivered to the wrong address. Went back to 1111 Bird Center Dr and GAVE THEM THE PROPER address. They still delivered to the wrong address. These are expensive items, and I couldn't get a single rep at the 1111 Bird Center Dr to help at all. They had me call their 800 number since being in their office personally was doing no good. I did. What a bunch of crap. Still unresolved. They still refuse to print a new label with the proper address. Amazing. Use Fedex? Risk everything. My recommendation? Get insurance. read more

Zero rating. They deliver to wherever they feel like it. Your address means nothing to them, and they not only deliver to the wrong address they deliver it late. I only get fedex deliveries if the people who live where it was delivered do the actual delivery to my house. dupbez-pytmib-Fitzy7 read more

How hard is it to walk up and ring someone's doorbell? If they don't answer and you have a large box are you going to leave it at the curb on the street for anyone to pick up and steal? Well that seems to be business as usual for the FedEx delivery depot in Palm Springs California. It's really sad when a worldwide delivery company is so irresponsible and unwilling to confront their drivers about doing their jobs correctly. After moving here a year ago this is the second time that an expensive item has been delivered left at the curbside on the street side of our property and then the item is stolen by someone driving by. The drivers are so irresponsible they can't do the simplest thing which is have a little common sense and try ringing the doorbell to at least see if someone's home and if not keeping the package in the truck, leaving a tag and trying to re-deliver it later. Do you guys even care or do you even realize your trucks are being followed by people on a daily basis and when your drivers are responsible in placing packages in a safe secure location for their customers the people following your vehicles are just stealing the packages off the street. FedEx management you need new procedures and need new field supervisors who manage your drivers. read more