Great booking and communication experience - I have called to book a move with Tri-State and everyone has been ever so helpful, understanding and put my mind at ease with the upcoming move. All The ladies I spoke with Elaine, Yolanda, Mia and the gentleman have been so reassuring and explained everything. The movers are coming this weekend. read more

Everything was a disaster from day one. I was moving from a whole home to a condo. Too much stuff. Even after junking so much of it. The men work hard. But my furniture was regarded as junk. Mattresses are all black and ripped underneath. And they were in perfect condition before the move. My total bill was 10k! I was totally disgusted in myself for all I packed. Everything was piled into one room in the condo! Not where I had written them. Right smack in the middle of the living and dining room. [[HIGHLIGHT]]The manager kept calling wanting to know where and what these men were doing.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My wi if was not set up yet to do her, manager bill on Zelle. That was an easy fix because I had it turned on by company but just had not gotten to set it up. So she was waiting to see payment on her end.[[ENDHIGHLIGHT]] I had things in their truck furniture that was too large to fit through door way. and was charged $99.00 a day! So $990.00 because they could not fit them in, the pieces were too big. So some were left in the truck for 10 days until I could clear the wall off from boxes that they were going to go right in that very spot. It cost me a chunk of money for using their truck as storage. It was such a mercy-less company! Greedy and cruel! And those big trucks just sit there on the lots dozens of them! Charged big money if you used their boxes. I was totally at their mercy and no way out! I still had things in their truck! It was the most stressful and expensive move, and I was only 5 towns away! I totally wised up the last pick up at my storage unit. Took my 2 pieces of furniture and 2 boxes and I grabbed my sewing machine. I left other things behind. If I get a chance I will empty the room out. That is only $100 a MONTH! But Tristate charging me $99.00 a day was ridiculous for 3 pieces of furniture in there! I wasn't holding a truck up, they have a whole fleet of them! The trucks are filthy inside. [[HIGHLIGHT]]The whole thing was very very stressful![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The manager also wanted a review. Well here it is. She didn't want them to leave without a review![[ENDHIGHLIGHT]] Save your money people. Make sure you pack your own. I had to hurry on my end and only had one person helping me pack 2 times a week. It had to be a quick move. My seller wanted out of her condo. Then her attorney decided she needed a vacation so it upped my date even more. If there was anything that happened it happened and kept snow balling! No family help, they offered but didn't really want to do it. Never said we will be here such a such a day. Just offered and that was it. [[HIGHLIGHT]]The whole thing was awful![[ENDHIGHLIGHT]] read more

worst moving company ever damaged my whole bedroom set and only offered $50 to fix lost my king size mattress, fire place insert, slate slabs to my pool table my snow blower, a vantage sleigh left to my by mother. 20' extension ladder an 8' ladder my vacuum and other smaller items [[HIGHLIGHT]]it has been over a month and they are ghosting me and not providing me with any updates other the. we have to look at the storage unit and the guys are very tired after a long day[[ENDHIGHLIGHT]] [[HIGHLIGHT]]there customer service is horrible[[ENDHIGHLIGHT]] and not to mention they quoted me $2200 for the love and then told me I had to pay almost 5k for them to leave my house with everything loaded do not use them read more

If i could rate less than one i would, I had multiple things broken we put in a "claim" i never heard anything back. My expensive things ruined and they had no care. I made sure to wrap things and they did not care they took the wrap off my mattress and dragged it in the nyc street and through the building. 500$ mattress now stained and dirty. Same thing with my couch they took the plastic off and dragged it. They broke my tv stand and my legs of my bedroom set. I then also tipped the guys after since i felt bad them coming all the way up to the 4th floor only to find out they also took a 100$ in my payment for a tip as well if i knew about this i wouldn't have tipped on top. I wouldn't use again even if they were free. read more

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complete disaster! had a fire at the east farmindale location. destroyed all of my furniture, items missing / stolen. had the nerve to deliver my items to florida full of soot and water logged due to fire they new happened and now. [[HIGHLIGHT]]cant get one straight reply from anyone seeking law suit for bldg. owner and moving compay[[ENDHIGHLIGHT]] read more

HORRIBLE . low quote and then ask for double the amount . hold your items hostage unless you pay . items broken and even some items not moved at all . Avoid at all costs . read more

Beware!! Please visit BBB website before moving forward: https://www.bbb.org/us/ny/s-farmingdale/profile/moving-and-storage-companies/tri-state-area-moving-storage-corp-0121-133125/complaints?page=4 read more

[[HIGHLIGHT]]This Company is a sham do not use them.[[ENDHIGHLIGHT]] They give you an in-house estimate which is way too low and then once your stuff is loaded, they give you a much higher well over what was quoted amount then tell you that you can pay upon delivery yet get a phone call saying they won't deliver your items until you pay the balance in full. Very unprofessional and not responsive. [[HIGHLIGHT]]I've called over three days to ask when my items will be delivered. Still no answer still no understanding as to when they will be delivered.[[ENDHIGHLIGHT]] This company takes advantage of people and their time of need and now that they have all my personal items I have no choice but to comply [[HIGHLIGHT]]if I could sue, I would again I would avoid anybody using them[[ENDHIGHLIGHT]] read more

This company's service was disastrous and marked by dishonesty. My fiancé and I had an in-home estimate for an out-of-state move, detailing furniture and boxes. The estimator assessed our belongings, leading us to believe we had a firm quote. Upon the movers' arrival, we were confronted with a demand for double the estimate. This contradicted their website's promise of "no surprises." Forced by a tight schedule, we agreed, paying half upfront with the understanding the remainder was due upon delivery. [[HIGHLIGHT]]The agreement stipulated a weekend pickup and Tuesday morning delivery. However, communication proved impossible. Repeated attempts to confirm the delivery time were met with dismissive responses and delays.[[ENDHIGHLIGHT]] On Monday evening, we were told no updates were available until Tuesday. Tuesday arrived, and we received no communication. Upon contacting them, we were informed our belongings would not be delivered until the following weekend, a week beyond the agreed-upon date. Despite our understanding that payment was contingent upon delivery, we received a text demanding full payment immediately, threatening to withhold our belongings. This constitutes holding our possessions hostage. [[HIGHLIGHT]]The company's communication was abysmal, their customer service nonexistent, and their reliability nonexistent.[[ENDHIGHLIGHT]] They engaged in deceptive practices, effectively scamming us. Their business model hinges on misleading customers and then exploiting their vulnerability. Had they been honest, we would have been understanding. Instead, they betrayed our trust, demonstrating a disregard for customer satisfaction. This experience was profoundly negative, highlighting a company that prioritizes financial gain over integrity. They lied, manipulated, and held our belongings for ransom. Avoid this company. read more

AVOID THESE PEOPLE AT ALL COST. THEY R SCAMMERS AND THEY HOLD UR FURNITURE AT RANSOM IF U DON'T PAY UP AFTER THEY TRIPLE THE PRICE THEY QUOTE YOU ON. I first looked into Tri state movers on an online search and soon they began calling me multiple times a week. Particularly this man name Rich. He gave an amazing quote of $645 since my move was only across the street. 40 feet at max. And it's only one bedroom. Both buildings has elevator requiring less work. On day of move they came 4 hours late due to "traffic" and had no moving Dolly. Luckily I had two dolly which I provided . Instead of 3-4 movers only 2 came in a budget truck. Both Anthony and Jeffery got to work. Both very nice guys. After loading the truck they drove across the street 40 feet and that's when the scamming began from Tri state. I get a call from a an Indian lady name Dippty (manager) stating that my new total was $1700 instead of the $645 quoted prior. I pleaded with this women that this is 3x the price quoted however she would not listen. Then threatened to hold my Furniture in their warehouse if I didn't Zelle the full amount. They would not unload the furniture unless the bill cleared. I eventually had to pay over $1500 plus tips for a move that was simply across the street and initially quoted $645. Dippty's reason for almost triple the price was because it was more item moved and it took them longer time to move. Both false. They came hella late and had no moving equipment. More importantly movers already had items in the truck prior to mine. Tri state, Dippty and Rich r criminals and fraud. KEEP AWAY FROM THESE CROOKS. THEY HIRE MOVERS FROM AN AGENCY SO THEY WILL UP CHARGE SIGNIFICANTLY AND MAKE EXCUSES read more

DO NOT USE TRI STATE Moving. They had to move to Plainview from Farmingdale due to poor unethical business practices. Damaged my beautiful furniture lost my belongings and didn't have the courage to show up for the court date. Gabrielle the owner is from Israel and sends beds to isreal but cannot locate my bed. [[HIGHLIGHT]]Elaine is trained to play on your heart strings to obtain business.[[ENDHIGHLIGHT]] My quote was $1,500 and it cost me $6,000. Worst experience ever read more

whatever you do do not use this company ! they quoted a price after they checked the apt . then once my stuff was down stairs they doubled the price . what a scam . they didnt want to take the king size mattress down to truck , they said it would not fit . so i had to get ratchet straps for them . the gang who showed up were a bunch of unprofessional scam artist bums. they also scratched the hallway walls from the 3rd floor all the way to the first floor . read more

This company will quote you one price to get you to choose them and then add on another $3-$400 after they load you up. I literally had a king sized bed, and about 20 boxes and bags. that's it. The movers took my bed apart and put it back together and that's the only piece of furniture I had. and Tri-State charged me over $900.00 once I got to my new place. I don't blame the movers they are just hired help, but the company is clearly taking advantage of people. I had no dresser, no night stands, no couches, no loveseats, one TV and that's it. I was charged $ 900 because of traffic. I moved from a room i was renting in astoria to a one bedroom apartment in the Bronx. So you can imagine how much stuff I had. Not much at all. Do not use them! And any other company that does this. I just paid rent to move, think about that, that don't even make sense read more

4/4/2022 It's been eight months since our move. This so called company has not made good on sending an adjuster to look at our damaged items (we paid for the insurance for this purpose) or have they found our missing belongings. They probably never even looked. No one in fact has ever gotten back to us. *Lesson learned-always look into companies before using them! I believe what goes around, comes around! Everyone of these so called employees from this company who lie and scam hard working people will get what's coming to them. With all the claims to the Better Business Bureau and all the people who are suing them, this company will not be in business too much longer! read more

Quoted $129 for a minimum of 2 hours (move was for one bedroom set to a home less than 10 miles away). Original move date: 12/17. E-mail sent to confirm move on 12/16 which I responded to. Movers did not show on 12/17. Move rescheduled to 12/28. Movers arrived 30 minutes after quoted arrival time. Job was completed in 90 minutes; and I was charged $496. The representative on the phone was extremely unprofessional. Company should invest in customer service training. read more

Tri-State Area Moving & Storage - Charge - Movers Near Me - Farmingdale, New York

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Third time using TriState. They've moved my daughter in and out of NYC apartments and have ALWAYS been reliable, responsible, and professional. Working with TriState is a pleasure. read more

Great customer service and flexibility. Thanks for your kindness and making me feel comfortable.​

This has got to be the worst moving company for relocating out of state. Truck broke down in Georgia forcing all my possessions to be stored until I could get back down to Florida. Once delivered my furnitures was either scratched, gauged or in the case of the night stand dropped and the unit completely damaged beyond repair. Also the mirror on my dresser had the wrong screws used during assembly so the finished side had the screws break through. As of yet I still have not had my damaged pieces fixed or in the case of the nightstand replaced all calls to the person handling the scheduling Gabriel go un returned. DO YOURSELF A FAVOR PASS THESE GUYS UP IN YOUR SEARCH Well into 2019 folks and Tristate refuses to return calls regarding my claim on damages ... I have informed the better business bureau. To those reading this that have had a similar issue use the power of social media to warn others to stay clear if this company. To those who are entertaining placing your valuables in their care ...DON'T!!!! read more

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Please DO NOT USE THIS COMPANY Reason - I talk to a guy named Rich. I explained to him that I want to move - a total of 11 items with pictures and I told him I live on the 5th floor with no elevator and drop off on the 2nd floor with no elevator. He gave me a price and I agree with him and I told him that's a fixed price and nothing will be changed- is that right? He answered me yes. Then I received a text message 1 day before for delivery confirmation and I see a different price. I called right away Rich told me that just a machine-generated text and confirmed the price we agree. People came to pick up half an hour late. Picking up all my listed furniture. Before they drop off my furniture they told me I need to pay my balance which is not what I agreed and which is way too high. I call the office and Rich was off and a person name Avgi told me I have been charged by hours which is not mentioned by Rich. I am in that situation where if I don't pay they will not drop off my furniture. In that case, I was forced to pay. I did not check their review before otherwise with I will know how bad their service is. As you see most of the review is the same issue I had faced. I was informed that the person I talk Rich will come Monday. I called Monday and someone told me Rich will contact me but he did not, of course. The next day I call and talk to Rich and he told me that because of the 5th floor they charge more. He denied that I did not mention pickup will be 5th floor and no elevators which is a lie. I told him - ok if I did not mention that I live 5th floor is that not your responsibility to ask me which floor to pick up and is that stairs or an elevator? He did not answer me. My best suggestion DO NOT use them to have all the issues I faced. read more

Beware, This company is a joke. Absolutely crooks. They gave us one fixed price for a five-hour trip, then kept on jacking up the price. On delivery the boxes were dirty and they looked like they were just thrown in the truck. Talked to numerous people at the company and the boss named Gabriel is always at a meeting. The workers wanted the money upfront. They seemed not to give a hoot about anything. Some of my belongings were missing. I will be filing a report with the Better Business Bureau and taking this further. Please for your own safety and sanity do not use this company. If I didn't have to select a star they would be getting a big fat zero. read more

Please I beg of you not to even consider this company. I genuinely don't know how they have anything more than 1 star! I genuinely think they've hired paid people to write better reviews. Horrible communicators and scammers. They are liars and scamming people. They've lied every single time we've called. We waited on our stuff over two months after we were promised it would arrive. They lied every time and said it was going to be arriving in one day's time and each day it wouldn't arrive. Apparently it hadn't even left NY for the first 3 week of them telling us it was "en route". I truly wish I could convince each and every one of you not to book This company and pay them to steal your belongings. read more

We used this company to move 6 hours from Long Island. I found the estimator to be very trustworthy- Kenny came to my house, he was kind and thorough. I believe the quote he gave me was reasonable. He stated that your drivers would be weighing the truck in Farmingdale. This was a lie. Your movers told us they measure the cubic feet to get to a weight measurement. The estimate was incredibly off, though it was comparable to other companies that I spoke to. The sale rep, Elaine, also sold the company very well- it seems like she is on your side. However, when it came to the move: - She did not confirm the move beforehand. I had to call. - I had to call 3 TIMES to know when my truck would be delivered. No one notified me. - NO ONE told me the rules of your payment extortion. The total cost of the move was $1600 more than estimated with no communication from an actual person as to why. I received a text message with the additional money and stating I had to pay it to get my belongings delivered. - The text message provided the wrong Venmo name. That was ridiculous. - No one told me that I had to pay before it was unloaded. No rules were laid out. - Absolutely terrible customer service. Your movers: - Yes, they delivered the boxes. That's one good thing. 1 * for that. - They signed our names after packing the truck. We did not have the chance to review ANY paperwork. - They used our bathrooms in our old home and new home. Making messes each time. It was disgusting. - Smoked/vaped in EVERY room of our house. Both houses. - One mover in particular talked on the phone the ENTIRE time to his girlfriend/friend. - One mover REFUSED to wear a mask in our home. read more

These people have continously lied to us. They have held our items hostage and refuse to deliver them. When we call, they hang up on us without saying a word. They tried to scheme us by sending us a 17 foot truck and we were supposed to get a 26 foot truck (per paperwork) and then sent a second truck and raised our bill by nearly 1000 dollars. When they came to our home to pick up our items, they were supposed to come between 11-2pm and showed up nearly at 7pm. They didn't leave until past 10 at night on a school night where my children had to be up way past their bedtime. They also showed up to the house smelling like marijuana. We have had to go to the police for help because of these thieves. DO NOT USE THIS COMPANY!!!! read more

Don't use this company!!!!! One of the movers that worked on a furniture move for me recently left a disgusting gift for me in my bathroom before he left - his excrement all over the bottom of my hamper and bathroom rug. I guess he didn't like his tip, not sure why. The company didn't believe me when I lodged a complaint. In my life I've never seen anything so gross and classless. Oh and don't worry I threw out my toothbrush too. I will be contacting the Better Business Bureau too. read more

It's been 4 months since my move and have not received one phone call/text/email regarding my claim on my damaged furniture. I would call but I've never dealt with such unprofessional, nasty people in my life so are hesitant. This company will not back you up if you have damage after your move and seem annoyed and bothered (Linda especially, super nasty woman) when you call for updates on damage their movers caused!!! Don't fall for their cheap estimates either, that's how they rope you in. I'm so disgusted read more

DO NOT USE THESE MOVERS IF YOU WANT YOUR FURNITURE TREATED WITH RESPECT They are despicable I used them to move a few pieces of heavy furniture a month ago, they damaged every single piece of furniture they moved. My couch is irreparable, they treated my belongings like garbage. I texted Linda pictures immediately and was assured they would resolve this. That was a month ago, they won't take my calls and refuse to answer email. They refuse to provide insurance information I will be suing as soon as the courts open up Find a reputable mover they are disgusting lying cheats!!! read more

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I was quoted $595 for 2 hours and. $195 each additional hour to move my daughter's 2 bedroom apartment. An estimate was emailed to me confirming this rate shortly after. The movers were amazing!! One of them called the manager for my total (1 hour and a half in) and the manager told him they mu charge would be over $1000!!! He failed to mention on our call and I'm the estimate that there was a 4 hour minimum. I found the manager to be deceptive, condescending, rude and patronizing. There was absolutely 0 reason to have provided me with the rates of a 2 hour move if there was a 4 hour minimum!! Please RUN to another more honest and respectable moving company as fast as you can. read more

Horrible experience with these movers. Damaged my 65" TV. When the movers left they wanted me to sign something saying everything was ok I refused to Sign it or give them permission to charge my credit card for the remainder of the fee. They charged it anyway and it's been five months and they refuse to give me anything for my TV which has a huge scratch in it. They also didn't move all Of my stuff because apparently you have to tell them every specific item that needs to be moved or it won't be moved. Over all horrible horrible experience with these movers and I wouldn't recommend using them. read more

DO NOT USE THIS COMPANY! They are thieves, liars and straight up unprofessional. My parents hired them to move their belongings from New York to their new home in SC. Was given a 3 week delivery date and here we sit 4.5 months later and still no delivery. We have called them numerous times, been given new dates- they never show up and won't answer our calls. When they finally decide to answer they give us a new date, some excuse and the same thing happens again. Now they won't return our calls and won't even answer them. My late grandmother's belongings, along with my parents treasured irreplaceable items are in that truck and we have lost hope that it will ever arrive. The woman that handles the phone calls is a rude, unprofessional, lier that has hung up on me and everyone else in my family. Please protect yourself, your belongings and your family and do not use this company. You will regret it. I honestly think that they are paying people to give them good reviews. If you look through these reviews, my complaint is very similar to many others. The real reviews. read more

Absolute WORST moving company I have ever experienced. Booked my move in advance and called the day beforehand to reconfirm everything and was given a $107 increase in my quote because I am in a third floor walkup (but the original quote they initially provided was for a third floor walk-up, so I do not understand the upcharge), anyway, I figured I would move forward since It was the day before my move. I was given a 12-2pm arrival window and the movers arrived at 6pm. On the day of my move I had everything lined up and ready to go at 12pm and rearranged my family's entire day to accommodate my move from Long Island to Manhattan. On the day of my move, I called at 2pm (the end of my arrival window) and was told the movers would arrive in 30-45 minutes. They never showed, so I called again at 3pm and was told another 30-45 minutes. They still did not show, so I called at 4pm, finally expressing how inconvenient this was, and was told ANOTHER 30-45 minutes. They finally arrived at 6pm and I paid for three movers and what I got was one mover and two teenagers who stood around and did the bare minimum. They dropped boxes and kept flipping them upside down, which rearranged everything in them. I had to step in and move items myself because they were so slow. The woman Elaine who booked my move and was answering the phone on my moving day is incompetent and does not know how to do her job. I tried calling the manager, Gabriel to come to some sort of resolution after my move, but he is not taking my calls or calling me back. Literally the biggest waste of my time and money ever. DO NOT BOOK THESE MOVERS THEY ARE INCOMPETENT, GREEDY AND DO NOT RETURN CALLS UNLESS IT IS TO GET YOUR MONEY. read more

Yolanda was amazing to speak with extremely professional looking forward to them moving for me

DO NOT HIRE. THEY'RE DESTRUCTIVE SCAMMERS. If Yelp allowed NO stars, I would give that. They don't even deserve a sliver of a star. There are several things wrong with this company and I am appalled they are an existing business. Let me break it down: 1. This company OVERCHARGES. A good friend of mine paid over $1K for her move and she only had enough furniture to fill a bedroom in a Brooklyn apartment. DO NOT TRUST THEIR QUOTES. She was moving to an apartment that's literally a 9-minute drive away. Not hours away. $1K for some furniture and a few blocks away. 2. Movers MISHANDLE, STOLE, and DAMAGED her belongings. Brand new furniture is dented and scuffed, her mattress is punctured, and some of her belongings were stolen. A box labeled FRAGILE was held upside down, putting her cameras at risk of falling and hitting the ground. 3. They are UNPROFESSIONAL. Three movers were hired to help, but two of them were mulling around/not doing anything. When asked to handle some delicate boxes the correct way, my friend was met with inappropriate comments like, "you're too good for this neighborhood, huh?" when her comment had nothing to do with anything BUT the fragile box in hand. 4. TERRIBLE customer service. They have been unresponsive to my friend's inquiries. Clearly unresponsive to many others as well. HELP YOUR FRIENDS WHO HAVE BEEN SCAMMED. DO NOT RECOMMEND THIS COMPANY OR ITS MOVERS. read more

DO NOT TRUST THEIR QUOTES - TERRIBLE CUSTOMER SERVICE Followed the recommendations on their site and sent them pictures for my move. On 6/8/2020 received a quick call from a gentleman offering me a quote based on my pictures for $495.00. I said lets do it and scheduled my move for Monday, 6/29/2020 and gave him a $100 deposit. On 6/26/2020 called to confirm my move, and the rep I spoke with asked me how I was going to pay the balance. I asked her for the amount, and she said $395.00 but there is a chance there will be extra fees if they need to do more work. She said it would just be an authorization and not a charge until the actual move is complete. I said to use the same card. On Sunday 6/28/2020, I noticed a CHARGE for $514.80. - RED FLAG #1 I tried calling, but could not get through...it is Sunday. On Monday 6/29/20, the movers arrived and completed the move. Even though they completed it, there were issues. They reassembled my bed incorrectly and threw out 13 out of 14 screws for my foot board and did not tell me. They attached it with 1 screw...and attached it incorrectly. Also scratches and dents on both furniture and apartment. At the end, the foreman had me sign a paper stating they arrived at 10:30 and left at 4:30 (6 hours) also asked me if I wanted to leave a gratuity. I said yes, so he called whomever but they didn't speak to me. The foreman stated they were going to call me for authorization and amount. Never happened. I went downstairs to get items from my car, while walking back up, I saw the movers leave and they said goodbye. When I went back upstairs and started looking at my items closely, there is some minor damage and the issue with the bed. That evening, Monday 6/29/2020 I noticed another charge for $556.40 I immediately reached out to them via their website, and no one got back to me. Today, 7/1/2020, I reached out to them and spoke to the first rep, who was very polite and who agreed with me that I was over charged but stated a portion of it is that they worked an additional 1.75 hours at $140 per hour. I agreed that they did. But based on my calculations that an additional $235 on top of what I was quoted, which was $495.00. He stated he was going to have someone call me within the hour to discuss it because he wasnt sure. I called within the hour again, and spoke with Linda who started out professional, but quickly became combative and rude. She accused me of not being able to read their quote and that they also charged me for some truck fee and $150 tip to the drivers. I explained that the original quote was $495 and I paid my deposit and should have been charged an additional $395 plus the extra 1.75 hours of labor, but I told her no one explained that they were charging some sort of truck charge as well as I did not authorize a $150 tip, especially since they broke my bed. The conversation escalated to the point where I did not want to continue it. I explained to her that if they do not fix the issue, I will be forced to contact my credit card company and file a dispute, she told me to go right ahead and that they will tell my credit card company that I am committing fraud. I hung up and called my CC company and will deal directly with them. BE AWARE - THESE PEOPLE ARE DISHONEST CROOKS WHO WILL LIE AND OVER CHARGE YOU. Obviously I will never use them again and will do everything in my power to make everyone aware of their terrible business practices. read more

It was a tough move and damaged handrails and walls with a couch. Raised the price 125.00 over estimate and we pay for damages. The guys worked hard but the increase in price is wrong,everything was wrapped and ready. read more

Don't use them they will rip you off Stole from me also changed the price from what i was quoted read more

If I could give them ZERO... I would! They confirmed my move for 8:30 am on August 2nd. I was moving 7 houses away from where I lived, so this should not have been difficult. You could SEE the house i was moving to from my old Houses window! After calling every hour since 8:30am... I was always told they were " On their way". They showed up at 5:45 PM with a small UHaul truck. This move lasted until 11:15PM. and they had to go back and forth because they had such a small truck. They charged my credit card 3 times for this same move! Must be their common practice to rip people off! Called 6 times and left messages, and NO return phone call! DO NOT USE THIS COMPANY, and call the BBB and The Attorney Generals office to file a complaint against them. We are all victims! read more

My experience with Tri-State Movers was professional, economic and stress free. I definitely will hire this company again in the future, as well as refer them to others I know. From the office to the movers in the field it was a positive experience overall. One thing I really like is they operated safely under the Covid pandemic. They are reasonable in cost and honest, which is rare in the industry. Very happy with my services and I am now not worried about future moves, as now I have a company I can always call on to help, thank you. read more

DO YOURSELF A FAVOR PASS THESE GUYS UP IN YOUR SEARCH Tristate refuses to return calls regarding a credit for their movers taking my bubble wrap and tape. Movers did not complete the job.....they left my home without taking everything that was supposed to be moved and then when I put it into my car and met them at the new location they refused to take anything out of my car that they left. Where more interested in leaving the job then completing it. Being a senior it was very frustration. ... I have informed the better business bureau. To those reading this that have had a similar issue use the power of social media to warn others to stay clear if this company. To those who are entertaining using the ...DON'T!!!! I am disputing the credit card charges. read more

I called them to set a moving date and time they gave me a total amount. I called back to negotiate they lowered the amount. I didn't look at the reviews before I contacted them. The reviews are not good at all. I went to cancel this morning I told them I had friends that were helping me. He was like well nothings really free, I was like these are my friends they are helping me for free. Then he had an attitude when I canceled and abruptly hung up. read more

Called me at the exact time they were supposed to be moving me to tell me that I actually needed to pay them DOUBLE what they quoted me because of a "computer error" well sue you may by 70 years old but I'm not dumb enough to think that's how computers work. They had every opportunity to correct the "error " in the month since confirming or the two months since quoting me or this week when I talked to them over the phone to confirm TWICE. But they didn't because it's a SCAM. They know people will be desperate the day of. Thankfully I was able yo contact other movers and cancel with tri state. DO NOT TRUST THESE PEOPLE THEY ARE SCUM. THEY PREY ON PEOPLE AND THEY SHOULD BE ASHAMED OF THEMSELVES. read more