‍Reactive dog owner here!…read more I'd like to start off by saying I have never had a bad experience at any of the Unleashed locations! The staff at each store are absolutely phenomenal. I frequent this store for their dog bathing stations- we usually go to the Cary location but just found this Stonehenge spot which is a little closer to us. General Unleashed info: I always call ahead to reserve a spot for a bath- you must do this to ensure they have time for you. Baths are reserved for an hour. They usually fill up quickly for a weekend spot but I've never had any issues with same day reservations so long as you are flexible. I also really appreciate that the staff has always been super considerate and understanding when I specify that my dog is reactive to both other dogs and some people. I usually let them know while he looks super approachable because he's so fluffy and cute () he's kind of a butthead with strangers (). They always respond with kindness and politely give him plenty of space when we come in- and also let us know if there are other dogs in the store when we come in! I cannot tell you how much reassurance this gives us as owners to a reactive dog- we appreciate this courtesy so much! Protip: buy the frequent bather card! $60 for 4 baths and your 5th is free! They link this to your phone number so you don't have to worry about losing the card and it is good for use at any of their locations! Stonehenge specific: The bathing area is in the back of the store and is a converted bathroom and has plenty of space! I love that you can close and lock the door! (Re: reactive dog) There are ties you can use in the bathing tub as well as the drying area in case you have an escape artist. The water took a little to warm up but got to a nice mild temp for my pup. I would say the bathing station is a good size for dogs up to the 60-ish lb range. 70 and up might be a challenge just because of the height but I'm sure you could manage if you are determined. TL;DR $15 self bathing station, well worth the price for not having to clean up/well stocked bathing area and very accommodating staff.

Such a great shop. They had all kinds of stuff for my boy Charlie that I couldn't find anywhere…read moreelse! The leash selection was incredible.

The best Pet store around and it is locally owned. If you…read morecall the Pet Pantry sometimes you will speak to the owner Thor - he is friendly, helpful and so knowledgeable. Thor listened when I told him about our dogs allergies- he came up with some ideas and delivered different kinds of food to our home (no charge) After trying the food our dog liked the lamb and the salmon- I ordered it and they delivered it the next day (with some blueberry/ pumpkin treats) If you are a pet owner they will bring samples to your home - after you choose what food they like -the Pet Pantry delivers no charge ( even bring it in if I want). Be sure and sign up for the Birthday club - our dog got a cool toy with an awesome Birthday card with a very special Birthday wish- and of course some Birthday treats. The present was left on our porch on her Birthday!

The Pet Pantry is a GEM! We have been customers for 13 years. I love the convenience of having it…read moredelivered to our door. Today I spoke with Thor about getting smaller amounts of food since we recently lost one of our dogs. Our food was delivered along with a special toy for our other dog and a bag of treats for her ! So sweet ! Thank you so much.

Reasonable priced, I have an exotic bird and they seemed to be knowledgeable. I am clad I found…read morethem. Stella will visit again.

My dog is reactive and has sensitive skin. He had issues at other dog boarding/daycare places…read more Cobble hill was very thorough when I gave them info and they asked me additional questions and gave me needed answers. They are great when I call and ask how he's doing..I don't like how I can't go inside and see where my fur boy is actually staying and also don't like that they don't have cameras. But like that they are more one on one and have add on options (additional cost) based on your needs and dog likes.

I paid extra for a camera suite for my dog's stay from Nov 26-30, and the only reason I knew what…read morewas actually happening with her is because I watched the camera like a hawk. I later learned they do not provide report cards for boarding, only daycare -- meaning unless you constantly chase information, you are left completely in the dark about your pet. I discovered my dog had vomited only because I saw her blanket disappear on camera and called to ask why. I was told it was being washed and would be returned shortly. It never was. The next morning (pickup day), I was told she had soft stool. Later that same day, when I called again because my emergency contact had to pick her up due to their absurdly restrictive 4-5 PM pickup window, I was finally told the full truth: she had missed multiple meals, was barely eating, then throwing up, and had diarrhea. I was also told they only notify owners after three missed meals. So to be crystal clear: my dog was vomiting, not eating normally, and had diarrhea, and neither I nor my emergency contact were notified in real time. I was denied the chance to make informed medical decisions for my own pet. If I had known sooner, I would have pulled her immediately for veterinary care. She has been boarded elsewhere multiple times and has never experienced anything like this. She came home with ongoing diarrhea, extreme anxiety, and was clearly traumatized. She smelled bad, and her bottom was not clean. On top of the health issues, her toys were missing, her medication was not returned at pickup, and I now have to go back for her belongings. Every time I called, staff had to "check her chart" and put me on hold, and it never felt like anyone actually knew or was truly monitoring my dog. The front desk was rude and dismissive at drop-off, and I was given zero reassurance that my dog was in caring hands. I do not believe my dog was in immediate physical danger -- but she was absolutely emotionally neglected, and the failure to communicate active illness is completely unacceptable. I have cancelled her Christmas stay and will never return. This facility may look nice on the surface. What it lacks is real-time medical judgment, transparency, and basic accountability. I would never recommend allowing your dog to stay in a room without a camera here, because without one, you truly have no way of knowing what is happening or what isn't being communicated. Based on my experience, transparency only existed because I had visual access and kept pushing for answers. I trusted this facility to protect and communicate about my dog without me having to play detective, and that trust was completely broken.

If you love your pet, DO NOT SEND THEM HERE! My puppy (3mths and first time getting boarded) came…read moreback with 2 big scratches! Granted not punctures but still a little discerning! Not only that, this company is like the Spirit Airlines of "Pet Resorts" You have to pay for people to even pay attention to your pet! Literally have videos of like 30ish dogs just running around and the Human is not showing any affection or any kind of socialization with any of them! Maybe the staff is just young but I definitely need to schedule a vet visit now! I couldn't get a report, or know anything about how my puppy was doing?? How do I even know I got what I paid for? I had to pay extra, it seems just to make sure my puppy didn't use the restroom in her crate (which is basically what they are kept in!). Essentially 2 hots and a cot literally. You are nickel and dimed. They wouldn't even let me say bye as we dropped her off! Granted this was a last resort and last minute thing but NEVER AGAIN! Should be called "Suite Paws Last Resort!" The young girl at the front told me they did give reports (which we didn't get) but the mean lady beside her said they didn't. Which is it?

Everything went well. Their responsiveness, pricing, schedule, customer service and grooming are…read moreexcellent!

This place is amazing all the workers are so nice and caring they are excellent with my pit which…read moresays alot cause bad boys need love and care too....lol the prices are very reasonable, if your looking for a wonderful place for your fur baby to get extra love and special treatment this is it......

I tried a new place with my new dog and found the prices much higher there than with Complete Pet…read morecare. I went back to Complete and they took me as a walk-in. The vet was very nice. I think it's a good place but I would be hesitant to board a dog there unless your dog is okay with a lot of noise and commotion. I had a little beagle who would come back a nervous wreck. He was like a little old man.

A client of theirs for many years, but no more! They refused to authorize transfer of heartworm Rx…read moreto Chewy Pharmacy after I executed the waiver. LIED and told Chewy pharmacist I did not sign it! On last visit late in October, charged me over $200 for exam and 3 meds for NON-EXISTENT fleas!! My 12 y/o indoor dog that has never had a flea in her life!!! Will NEVER take another pet to them!

The reviews here on Yelp almost made me second-guess Pupsi. It's conveniently located by my job and…read morehome, so I decided to try Pupsi for myself. So far my pup has been here twice. Once for day care and another time for grooming. I was pleased with both services. I do feel on the grooming pickup was very transactional and fast. I felt rushed! The front desk also questioned if I wanted more hair cut while the groomer was still present. All of this taking place before I saw my baby. I was asked to answer gratuity prompts to pay before they even brought my pup out. Without seeing my puppy I had no way of determining a proper gratuity. I do like to tip for services when satisfied. All in all, I'm pleased with how my pup is when he leaves and he seems to love Pupsi so far. The groomers did exactly what I requested. We look forward to coming back soon.

I found the guy at the desk to be condescending. I guess he was doing me a favor to take my $100…read more Plus, I had to leave my senior dog there from 9 to 4. I recently moved here. I hired a mobile groomer. It is more expensive, but worth it.

‍Reactive dog owner here!…read more I'd like to start off by saying I have never had a bad experience at any of the Unleashed locations! The staff at each store are absolutely phenomenal. I frequent this store for their dog bathing station. General Unleashed info: I always call ahead to reserve a spot for a bath- you must do this to ensure they have time for you. Baths are reserved for an hour. They usually fill up quickly for a weekend spot but I've never had any issues with same day reservations so long as you are flexible. I also really appreciate that the staff has always been super considerate and understanding when I specify that my dog is reactive to both other dogs and some people. I usually let them know while he looks super approachable because he's so fluffy and cute () he's kind of a butthead with strangers (). They always respond with kindness and politely give him plenty of space when we come in- and also let us know if there are other dogs in the store when we come in! I cannot tell you how much reassurance this gives us as owners to a reactive dog- we appreciate this courtesy so much! Protip: buy the frequent bather card! $60 for 4 baths and your 5th is free! They link this to your phone number so you don't have to worry about losing the card and it is good for use at any of their locations! Cary specific: The bathing area is in the back of the store where they stock bigger items. There is a baby gate and curtain you can use for some privacy but as my dog is reactive and as the location of the bath is open to the public I do wish there was a door just for peace of mind. We have had instances where other curious customers try to peek in the bathing area which has caused my pup to freak out a bit. The room is a little tight but you can make do with two adults plus your pup. I would say the bathing station is a good size for dogs up to the 60-ish lb range. 70 and up might be a tight squeeze. The always are stocked with plenty of soap/conditioner/ear cleaning/grooming tools! TL;DR $15 self bathing station, well worth the price for not having to clean up/well stocked bathing area and very accommodating staff.

The staff are very kind and acknowledged me as I came in. They are super knowledgeable about all…read moretheir products. They asked questions about my dog Zane. Even let me know they have special shopping experiences for reactive dogs. They have so many awesome products and I plan on returning for the speciality items they offer. I got some different snacks for my boy and he actually enjoyed the cod skin. Thank you so much for your kindness. Will be seeing you again.