Gustavo is wonderful!! I had my appointment scheduled for a…read morefew weeks now, and a few simple questions were asked of me. The appointment was confirmed and I received text updates 48 hours prior to my appointment. The morning of the appointment I received a message with an eta for Gustavo. He arrived, and was kind enough to slip on shoe coverings before entering the home. The process was quick, and he explained to me where he sprayed and what treatments he did. This had been one of the easiest companies for home service that I have dealt with. From customer support, to the actual appointment and service tech. Pricing was very reasonable and it was one of the factors when making my decision on which company to choose. I needed preventative care, and it was exactly what I got. Highly recommend, and Gustavo is wonderful, he even played with my dog for a min.

Scammers/crooks and negligent on top of that. On google 3000+ 5* reviews without a single other…read morereview should be suspicious enough. We saw a mouse in the garage so we called. They came the next day and upsold my wife on a package to prevent termites as well (our house was termite proofed already and we have had no issues). In truth they could see how she was scared of mice and took advantage of her. They charged $2500 and placed 4 "victor" mouse traps in total. They spent 20 minutes on the property and did not do any sealing of the house. Of the traps they placed two were in the same one kitchen drawer. Another trap they placed under the bed in the guest room and did not tell anyone besides my housekeeper who barely speaks English - we opened that door and my dog entered the room and the trap snapped on him! There is literally a bowl of dog food and a dog bed in that room how negligent can these "professionals" be. Of course I called to discuss these issues but for days we were transferred manager to manager. In the end they refuse to issue a refund but I am still going to go with another company for the job. In the end I paid $2500 for 6 dollars worth of mouse traps and a ton of aggravation.

We had a raccoon issue. Pest Boys did a great job. Prompt,…read moreprofessional, fair priced, responsive, etc. Don't hesitate to use them if you need any of the services they offer.

Great service from these guys! Very professional and polite. And the change is noticeable!…read moreDefinitely recommend!!

Elijah, the Technician did a excellent job. He's professional and knowledgeable. Barker Brothers…read moreare one of the best in the market!

The Barker Team is first class. From the office to field operations they were a pleasure to work…read morewith. Thanks to Justin and Matt for aggressively treating my home and sharing areas to correct. Support a local veteran owned small business. It's the right thing to do and you'll be glad you did.

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

came out ath the scheduled time - performed the job they were hired to do and did so with a smile…read moreon their face. also, haven't seen an ant since.. lol good work.

I chose My Son and I Pest Control and Termites because the pricing was very reasonable compared to…read moreother companies, and ultimately the price for the service was decent. Unfortunately, the communication and customer service throughout the process were extremely disappointing. My biggest issue was that I had to constantly seek out basic information that I expected the company to provide proactively. I was told I would receive an email with documentation explaining how to prepare my home for fumigation, including what items needed to be removed, what could remain, how to properly store food, what to expect during the process, and when I would be able to safely return home. I never received that information. I had to repeatedly reach out with questions, including having to ask for bags to properly store my food. Even on the day of service, I was still concerned about whether my food was being stored appropriately because I had not been given clear instructions beforehand. The scheduling and communication were also frustrating. I was initially given an 8 AM-8 PM timeframe, which is an extremely large window. I had to call myself to get a more specific timeframe, and even then, the company was delayed. I was told that it was "termite season" and they were busy. I completely understand that businesses get busy, but being busy doesn't prevent a company from communicating clearly and keeping customers informed. I also had questions about when I would be allowed back into my home and what the process would look like, and I had to continue reaching out for answers. Even as of today, there are still questions I feel I should have been provided answers to without having to repeatedly ask. At times, I honestly felt like I was bothering the staff simply by asking questions after my deposit had been paid. Communication through text messages was inconsistent and felt very disorganized. One positive is that the final price for the service was reasonable, although it was over $200 different from the initial virtual quote, which was another surprise. Overall, my frustration isn't necessarily with the service itself or the price it's with the lack of communication, preparation information, and customer guidance. When someone is having their home tented and fumigated, there are understandably a lot of questions and concerns. Customers shouldn't have to chase the company down for basic safety and preparation information. The service may be reasonably priced, but the communication needs significant improvement. I would strongly recommend providing customers with a detailed preparation packet/email, clear timelines, food-storage instructions, re-entry expectations, and proactive updates before and during the fumigation process. Price matches quality of service!

Amazing service. Nick was at my home same day for bee removal in back yard. Very professional and…read moreeasy to deal with. Highly recommend this company for your pest control needs. Thank you !!! AAAA +++++

Highly recommend these guys. I was looking for a reputable company (much like you probably are…read moreright now) and I came across Optimus. It's hard to miss all of the stellar reviews. I gave them a call and they sent someone out the next morning. Jacob came to my home dressed professionally and was very well spoken. He gave me his opinion on my ant problem and we discussed options for resolution. Once I came to a decision, he went back out to his truck and immediately started to treatment on my home. He was extremely thorough, respectful of my belongings, and mindful of my small children. We'll see what happens with the ants (haven't seen any since he left this morning) but for the company, itself, I have nothing but good things to say.

2020- We just had another impeccable extermination treatment performed by Ray. A couple of years…read moreago, my husband and I had been battling a considerable roach infestation. We called Ray and he assured us that he'd be able to help us out. Since then, we've never had roach issues again. To anyone looking for an amazing exterminator that handles their work not only professionally, but also compassionately, look no further. Trusting Ray of Excellent Results is your answer. 2019-Ray is the best! We had a horrible palmetto bug infestation that wouldn't go away with any treatment products we could get our hands on at stores. We called Ray to make an appointment and have never looked back. He is a one man show, so you do have to be patient with scheduling. But his services are worth it. Top notch!

Excellent service and great communication through the process. Well explained to us how it works…read moreand what to expect

Dylan was very professional and on time. The treatments always work excellent! Great products that…read moreWORK!! I've been with Native pest management for 6 years now and will continue to

I have used native Pest management, probably close to two years now. Their employees are all very…read morepleasant, informative, and thorough. DAX came out today and I really appreciated him. Sometimes if I don't get to my phone quick enough, I lose them at the gate and he was very patient called me back and we got him in. Also, I had an issue with scheduling this week due to having some other work done on my house and they were very helpful to get me rescheduled! Really appreciate this company!

Hugh Turner and his team take care of our home. They are friendly and knowledgeable, we highly…read morerecommend them.

I wish I could give less than one star…read more The short of it: After nearly three weeks and three home inspections, Hugh Turner informed us that they would not tent our 3/2 home. Their reason was because of a few ferns and a temporary trellis. The full story: An inspector from Hugh Turner showed up exactly when they were scheduled to and was very professional and courteous. We walked the property and spoke about all of the preparations needed to tent, including the clearing of a small alley that is overgrown with ferns and the need to detach a trellis from the wall of our house. He took measurements and went on his way. After a week with no response, we called their office to find out about the quote. They didn't know who was at our house to inspect, and they would look into it. The next day the same employee showed up at the house and informed us they had lost his measurements. He remeasured the property and left. Another weekend passes and Monday brings a new employee to our door to measure the property, again. He promises a quote within 24 hours and measures our property for the third time. The following day, we receive a message saying they won't tent because of ferns and a trellis. I called the office to discuss, and they will not discuss the property any further. When I remind the employee on the phone that the trellis and ferns will be removed before tenting, she replies that they can't tent with the foliage and trellis in place. We go in circles of "we will remove the foiliage and trellis" with the response something to the effect of "we can't do it with the foliage and trellis in place". After two trips around this nonsensical merry go round, I hung up. Save yourself the time, effort, and money. Call anyone else.