Moving my pet across the country was one of the portions of the move that I was more nervous about…read more Pet relocation to the rescue! Heather was exceptional at coordinating everything, answering my questions and keeping the time line on track. She's a superstar Drew was awesome at pet pick up and Tyler (my pet) really took a liking to him, which is rare! Thanks for making that easy, Drew. (He's also a really good dude + super good with pets) Then the gentleman (Tim maybe?) was great at the final portion and Tyler drop off. Everything was smooth and truly helped me relax for this portion of the move. Straight forward pricing, no surprises or hiccups Excellent if you are in need of pet transport, thank you!

We used PR to relocate our dog and two cats from Texas to Chiang Mai, Thailand, and paid well over…read more$11K for the service. The communication and overall experience leading up to the final week was a lot better than the second (more important half) -- our agent Andrew was responsive, thorough, and made what could have been an overwhelming process feel manageable but they did not help make any vet appointments & we were really the ones handling the majority of the paperwork. The final week left a lot to be desired. At our pets' last vet appointment, we discovered the paperwork listed our cats as not being neutered, when they are. This caused unnecessary stress and last-minute scrambling driving all over Austin to get it corrected the day before our move. For the price we paid, we expected that level of detail to be caught beforehand & at the very least some accountability or an apology which we did not receive. We were also advised to reroute our animals' flight from Houston to Austin due to temperature concerns, which cost us an additional $500+ in boarding and flight fees. On the actual day of the original flight, Houston's temperature was only 74 degrees -- well within the safe range -- so the reroute turned out to be unnecessary. Lastly, Andrew, our agent handed us off to a new agent (who we have never spoken to) via a SINGLE text message the day before the flight without any prior notice, which felt abrupt & unprofessional during such a critical and high stress time for us & the pets. We are truly grateful that our pets arrived safely & I want to give big thanks to the Thailand team that transported the pets from Bangkok to Chiang Mai (10+ hour drive). They sent tons of photos & videos of our babies through out the drive and even video called me! Seriously saved the experience for me. After the pets were delivered safely we heard from Andrew when he was back in office asking us to pay the final invoice for the boarding & flight change. I expressed my frustrations via email & asked if the company would do good on the invoice & cover the $500 for the shear unprofessional actions that led up to the flights. We were told we would need to pay & that he "appreciated the feedback". The final stretch fell short of the standard we expected for the investment we made. Hopefully this feedback helps them improve the experience for future clients.

This service is terrible! You have to fill out a million forms on line when u finally get service…read morethey flood and I mean flood your email account. They came in over once the sitter in the house was to buzz sending me text messages then getting to know my dog so she could walk her I have to work all weekend long and they just cancel the service with no warning or anything so now I'm stuck and my dog will be in the house for over 8 hours by herself. Terrible service don't waste your time. The other reviews must be friends or something.

I don't think I've ever written a review for anything, but I needed to express how wonderful this…read moreservice is! I was so worried about leaving my pets with strangers, but that completely subsided after using The Pet Gal for the first time. Each person that has taken care of my kitties has been so caring towards them, giving them loads of attention each visit. I've gotten updates and pictures each day I've used the service, the people follow directions very closely and they never fail to respond quickly to messages. I HIGHLY recommend using The Pet Gal!!

Paris and team made our night out in San Antonio a blast and provided an easy, stress free round…read moretrip to the Alamodome. Would definitely use again!

I was in the middle of a cookout, when I realized that I had forgotten paper plates, I got with…read moreassist you and they were quick to retrieve the plates that I needed from HEB. Once the plate was delivered, we discussed AssistU taking some of my guest home. Later that evening I called them they came and picked up two of my partygoers that had enjoyed themselves a little too much. Knowing that they arrived home safely with a huge piece of mind. Thank you to AssistU and their team for saving the day and getting my guest home safely.

My husband and I had a baby 9 months ago, and it was our first time leaving our pets with a sitter…read moresince before I was pregnant. A lot had happened since the last time we left town without our pets, namely a cardiac hemangiosarcoma diagnosis for my Husky, so I was a bit nervous to leave him for 2 nights. Ally and MJ watched all 3 of our fur kiddos, and followed our instructions to a T, including administering life-saving medications for my husky and arthritis meds for my Chow mix. Their detailed updates through the app made me feel so relieved about leaving them in TLDOM's care. The pets were perfectly content when we returned home! TLDOM is the best in the pet sitting game, and we will continue to use their services in the future.

I couldn't imagine a more thorough and kind person. Mark goes above and beyond so you feel your pet…read moreis really taken care of. He sent lots of pics and videos to update us when we left our clingy and nervous chi hush us. This meant a lot because we haven't been able to travel in 2 years due to our dog never being away from us. I was nervous, but his updates and the meet and greet prior to the service put me at ease and I knew my Lulu would be well taken care of- and she was! There's a reason this business has all 5-star reviews. You won't regret using them for your pet care needs!

I took the 2 dogs I'm fostering to Lago Vista Pet Retreat & was 1000% impressed from start to…read morefinish! Michelle was so kind, knowledgeable, & informative! She text me daily updates on how they were doing, including videos! Every area was clean & didn't even smell of doggies (or their poo)! I highly recommend them, and this is coming from a VERY particular person when it comes to doggy care! :) Thank you Michelle!

From the owner: Dog boarding and Doggy Daycare fun! At Lago Vista Pet Retreat our dogs spend almost the entire day…read moreplaying and socializing outside with direct supervision at all times. Your pup will have the opportunity to explore four different play areas. We have shade to take an afternoon nap or areas to lounge in the sun when desired. Our play area features ramps, bridges and tunnels for play time fun for everyone. At night your pup will be ready to sleep on our comfortable raised beds in our luxurious climate control rooms while listening to comforting sounds of DogTV. Before your pups stay you can call us for a tour along with a meet & greet to ensure your pup will feel at ease upon his/her stay. Pets love us and you will too!

Poor communication. I could not get through their online process to reach them, (I was not…read moreauthorized to make contact... what?!?!?!) and that appears the only avenue to make an appointment.

This is our first experience using a mobile dog groomer & I give The Drippin' Dog a solid A+. Taco…read moreis so proud of himself he can barely get out of his own way today. And for this little rescue who was super sick just a little over two years ago, well I just love how proud he feels. I highly recommend Drippin Dog for all your mobile grooming needs! I just saved 3+ hours driving to Petsmart so I'm in heaven! She's so nice & Taco loved her! Yay for this option for all us Drippers. ;) And the scheduling was SO easy too! Way to go Drippin Dog!

I've been a loyal customer of A to Z Dog Ranch for a long time, but my recent experiences have been…read moreincredibly disappointing. The owner spoke to me in a rude and aggressive tone over a simple issue that could have been resolved professionally. Her claim she has given "many free things," is unfounded. She once changed my dog's food without my approval, then charged me for it, that wasn't free, and then left a voicemail calling my dog by the wrong name. How can she claim to know my dog's history if she doesn't even know her name? My suggestions get your story straight before calling. Unfortunately, I've heard similar complaints in the community and they have moved their business elsewhere due to her, the owner, Wendee, disrespectful behavior, which seems to be a pattern. In my opinion, there are other companies that provide better service, more flexible pick-up and drop-off times, and a kinder approach. I can now book flights that fit my budget and choose a care provider that values me and my pet. It's clear there are more affordable and reliable options out there for your best friends, and I'm relieved to no longer deal with the unprofessionalism at A to Z Dog Ranch. Happy trails!

Love the way they treat my dogs!!!! Very professional!!!…read moreAlso: Chloe B is wonderful groomer! My older dog looks exceptionally handsome after his grooming appointments! Chloe B is very caring and works well with all dogs.... She even did appointment for my puppy " a get to know the grooming tools, bath and blow dry"

Pat and Jen take great care of my Mac…read more Consistency and trust is what Mac and I are looking for and what we get from Pat and Jen. Their here when they say they will be here, let me make last minute requests, which is needed with my crazy work schedule, and treat Mac like one of their own. Great Care.

I have been using this wonderful pet sitter for my 15 year old Papillon and highly recommend them…read more The first time Pat took care of Cosmo he needed drops three times a day diligently and Cosmo is a biter but Pat put his gloves on and made it happen. I was very worried about my dog but he would send me pictures and updates about his health so I can enjoy my vacation. When I got back from my vacation I couldn't put his drops in by myself and Pat continued to come by and help me out with a Cosmo. Truly going above and beyond has call of duty. Last night Cosmo was attacked by another dog in his face and was bleeding profusely I called Pat and he drove me to an animal hospital. Once again going above and beyond the call of duty. Not sure what I would've done without him last night. So if you're looking for a pet sitting service that truly cares about your Pats I highly recommend Pat and Jen