Came in last minute for an oil change and they did it quickly and efficiently! Very nice people.read more

We went to Amen today after I called and spoke with Alex on the phone. We had a wonderful…read moreexperience!!! They were friendly, professional and very accommodating. We were able to bring our dog and all sat in the car while the oil was changed!

Did major engine work for me. Had complete engine failure in less than a year. Tried to call and…read morewent there to talk to them and the shop was gone with no forwarding information.

Very qualified master mechanics on duty very friendly service honest and reliable. Owner goes above…read moreand beyond to take care of your automotive needs. Best value in flat rock

We stopped going to the dealership and started coming here because of the exceptional customer…read moreservice and quality work they do I got stuck at work yesterday and didn't get there until after they had closed. They were walking to their car. I said oh I've got a problem with my car, but I'll come back tomorrow. He said pull up raise your hood and he helped me right there on the spot That's old-time Customer Service. You just don't see that anymore. They completely service my car every time I'm there not pushy just helpful This is yesterday's customer service and you just don't find that anymore Hats off to this entire team!!

They always go above and beyond! One of my windshield wipers wasn't working and they literally took…read moremy blades apart and fixed the wiper motor right there. Took an extra 10mins maybe but totally worth it! They do all the extra too like grease your doors and check your tires. I'm a woman and getting oil changes can be tricky but this place always does me good! Highly recommend. He never tries to upsell me unless my car truly needs it.

Absolutely the worst garage in all of southern Michigan. The receptionist (if there) is always…read morehigh and doesn't care about you at all. The owner (the tall guy) only wants your money so he can buy more weed. Doesn't care about your problems at all. He's always smoking and eating edibles which is why the work probably takes sooooooo long; and to top it all off the work only lasts like a month maybe 2 tops! When you bring your car back in they try to tell you it's not what they fixed before and charge you for it... Plus their 2 workers only care about money and fixing the actual issues with the cars and they just tell you what you want to hear. It's pathetic in all actuality. Avoid this garage at all costs or you'll be losing out on money, time and your car still won't work. Great job Jamie and giant thumbs down!!!

So my buddy Matt needed a car (he wanted to purchase) inspected. We were looking for a auto care…read moreplace that would do a relatively cursory inspection. See if anything is coming up, etc. Well we first visited a mechanic called Flat Rock Auto Care. Pretty nice people, but we were in a hurry and they couldn't get to the car for several days. So we looked up Auto Care and boom - Loving Auto Care just down the street. This time, we decided to call. "We're buying a car and wanted to know if you do inspections." "Yeah." "How much do you charge for a pre-purchase inspections like that?" "Not too much; why do you ask?" Seriously? "Well lots of places charge different prices for that. Can you get to it today if we came now?" "Eh... Sure. Come on down." The funniest part is that my friend rolled with it and said, "Yeah. Let's give it a shot." So we entered in the wrong way. There is a really rocky driveway. And when I say driveway, it's like the Monster Truck rally course in the Himalayas - not suitable for 4 door car. But we figure we entered through a service area and pulled in trying to avoid a maneuvering tow truck. The first thing I noticed when we entered was the dilapidated, run-down "lobby". Clutter everywhere. Two couches that have seen things that can never be unseen. A ripped and torn map of the Detroit area from the 80's, a miter saw on the ground, and a jar of snack-sized peanut packets for the customers, but believe it or not, we just took it stride because it's almost par for a stereotypical weird mechanic shop. Matt says to me, "Dude. There are chickens in the back." I thought he was being metaphorical because no one would come and talk to us. But no. Seriously. Chickens walking around this shop. You could hear them cackling around the shop. Weird and hilarious. This grizzly, eager man comes in and almost yells to Matt, "Give me your keys!" Matt asked, "How long is this going to take and how much will this be?" But the man insisted "I don't know. He told me to get the keys and take it back." "Who did?" "Just give me your keys," and... Matt just kind of let it happen and I winced a little bit when he reluctantly put them in the grizzly porter's hardened, blackened hands. He didn't know what to do. And as the car disappeared, Matt kept asking other people in the shop for some clarification on time and cost. "Can I speak to the mechanic?" It felt like that moment when someone is asking for the chef. You have to ask multiple people before he'll show his face. Finally he came over and asked, "What do you want?" Matt reiterated what he had been asking: How much and how long? No one seemed to know. Finally after several questions, the mechanic replied, "Eh. 5 minutes? 6 minutes? 15-20 minutes? Probably... Twenty-five bucks." It felt like we were on a southern version of The Price is Right. Matt asked what kind of inspection that would entail. Eventually, the mechanic reeled off some typical mechanical jargon, but Matt wasn't being assuaged. Now as the car is parked in the back I look at Matt who is wide-eyed, still staring at the chickens and the people in the shop and he is rudely asked by the same porter, "Wait. So you want to get the car inspected?" I can only assume that this was his last straw. These people had no clue what they were doing, and Matt didn't feel comfortable being yelled at. "I'm so sorry. No. We're going elsewhere. Can I have the car back?" "Yeah, sure." It was such a bizarre experience I couldn't help but burst into laughter as we left. "We're going to Firestone." I had to swallow my opinion on the matter, but agreed even Firestone would be way better than this place. I would probably not recommend this place. Everything about it seems... Off. It's times like these where I wish I had a camera crew following me. It would make for some very interesting television. Also, as were leaving the [owner?] stopped us and flagged us and asked, "Did you get your car inspected?" "Uh, no." "Okay." The insinuation is that we got the car inspected within the 5 minutes we were there. Bizarre. Also I'm giving this 2 stars because the chickens made me laugh.

Such exceptional service…read more They had just closed and we're walking out They stopped and spoke to me about my automobile issue - reopened the shop and helped me ! That kind of Customer Service just doesn't happen anymore-unless you have quality individuals behind that business! Hats off you did an exceptional job!! If you want old-fashioned Customer Service with a smile, this is where you should go Linda

Thank you for torquing the oil filter three times more than it needed. That made it very easy to…read moreget it off the next time I needed to change the oil.