Excellent and friendly Got it done quick without any concerns. Highly recommend Will be back read more

We've used Fence Specialists three different times! First time was a chain link gate install for our lower lot. Second time a large driveway gate. This last time was replacing two of our side gates. Each time has been a smooth process. The quality of their product is high and I feel they are very reasonable! I would highly recommend., read more

Quick with estimate.. just out of our price range. Very cordial and time respectful! read more

Very dissatisfied with the customer service (Kris). Spoken by phone and texted her a few times. She always promises to call me back with the needed information and absolutely NOTHING. Just crickets. As a business owner myself, I find it hard to believe a company would want to make her the face of the company. The business phone rings directly to her phone and there's never any follow up. read more

Our community was getting proposals on an iron gate that needed repair, an appt set up for 4 weeks in advance (Their only opening). We took it even though we were on a time crunch. I got email & text reminders 3 days before. Day of appt, I wait for an hour- no estimator showed. I emailed the company & was told they referred me to another company as they are more specialized. Wow. Never told me they were referring me and that my appt, with them, would be cancelled. THEN sent REMINDERS for my appt. Soooooo bad. No apologies, no explanation. Bad business practices. read more

Jeff and Jo did an excellent job fencing our challenging yard. Friendly and considerate of our needs. Thank you Fence Specialists.

We are a Preschool and needed a gate put on our play ground fence per licensing requirements. Fence Specialist gave us a quote during the busy time of COVID. They completed the job within a reasonable time for what licensing required and did a great job. We called them back to add an additional fence for a garden area for our Preschool. read more

Bad customer service when you need to contact a company over and over to get back to YOU, and they respond with "my bad.." MY BAD is not professional lingo. I don't want to deal with someone who isn't educated or even world-savvy enough to know this. And no, they never got back to me after weeks. read more

Great company, no problems from the estimate to the installation. Kevin and Greg, their installers did such a good job you couldn't even tell were the dug holes. What a fantastic team. read more

I contacted Fense Specialists to build a 24 foot wide rolling gate.  The estimator showed up on time, as scheduled. I explained what I wanted. He took the appropriate measurements and we discused options and decided on the design of the gate. When the installers showed up, also on time, they had the metal frame already made and all the wood and materials they needed. The guys went right to work. They were very cordial and polite and were willing to answer any questions I posed to them. All during installation they seemed genuinely concerned about the impact they had on my yard. When they were finished they made sure to clean up and take all the waste with them. When they were gone you couldn't even tell they had been there. I would HIGHLY recommend Fence Specialists. read more

So I have to write an update and take a star off. The fence is still great, but I realized the installer(s) dumped the extra concrete in my bushes. I mean, come on, seriously??!! read more

Fence Specialists - Look at the "present" I discovered in my bushes, grrr... - Fences & Gates Near Me - Tacoma, Washington

Only giving 1 Star because to post a review you have to. Made an appointment 2 weeks in advance to have someone come out and give me a bid for a fence. I received 2 e-mails asking me to confirm or cancel, I confirmed the appointment both times. Day of the appointment the person was a no call, no show. No bid, no business. Thankfully there are other fence building companies in the area. read more

I don't understand - I have been working or I should say trying to work with this company since May. I had to chase the "Estimator" down to even get me an estimate. Then when he finally gave me one, which I promptly paid in full, they set up a date the first week of September. Day came and went. No call no email. Had to chase him down again. Apologies were given and was told he would keep in touch. Another month has gone by. --- nothing. I have sent emails and made phone calls. Just nothing. Going through the other reviews most complaints come from dealing with the project manager Jim. Which is also mine. Maybe the company should take notice. read more

Low quality fence. That was installed one month ago Gates are sagging posts are leaning. Contacted my project manager Jim or James.he says all that stuff is very common and there's nothing they can do about it. These guys were the cheapest quote we could find now I know why. do yourself a favor pay a little more and get a fence that doesn't start falling apart after a month and a company that doesn't care to fix their mistakes. read more

These guide did a great job: very professional and they care about what they are doing. They worked fast and efficiently. They put up a quality fence in two days. read more

Our seriously old cedar fence was failing after recent wind storms. Aaron from Fence Specialists came out and gave me options for repair or replacement. Was told appointments were 2 months out for repair. I got notification that they could get to my fence sooner then expected. They arrived with all their supplies and got to work. The people I interacted with were all very professional and pleasant. Would recommend Fence Specialists to family/friends. read more

The salesmen was pretty forceful,which wasn't really that necessary cause the price was pretty good so I was gonna choose them anyway. The workers were good guys and did a good job. The problem lies in the office and management. The bill was off and they charged us too much . After calling our contact guy Daryl like seven different times still no response. Talked to a manger who said he would take care of matters but it was all lip service. My wife and i are opening a business and really don't have time to chase office people around. They did okay to start with but in the end they dropped the ball and I wouldn't give them my business again. Get what u pay for I guess. read more

The people who say the office staff are rude weren't joking. I went with them since they had the best price and there were friendly and prompt at first. Once they got the business however, they started answering my calls like it was such a burden to do so. When the workers were finished with the project, they told me I could pay by card by calling their office. I wanted something additional done anyway so I called their office, they answered and I only managed to say I was going to pay for the finished work before they asked if they could call me back. No problem...until they never did. Oh well some better company will get my business then. read more

We had ours installed several years ago but I do remember they were prompt, efficient and professional. We had odd specifications in one area but they accepted it and did it without a second glance. I recall they were very inexpensive because we were in a pinch but needed the fence quickly. We ordered a chain-link with 3 gates, one a double gate. Give them a call! read more

Very bad customer service, we are still waiting for a estimate! Geez it's been over 4 and a half months since they stopped by! Wow it seems that they are making too much money and don't need to do anymore estimates so they leave you hanging! Bummer, I thought customer service and doing the work was what they wanted. Sad very sad. read more

I shopped around and Fence Specialists came in at 1/2 the price of the others but the fence is top quality material. I was kept informed threw the whole process. Great company to work with. read more

Fence Specialists has been around for many many years. If you look around you will see their fence signs everywhere. We have used them on more than one occasion. The office staff is very friendly. The crews that we have worked with are clean, courteous and work hard. We have never had any problems, love our fences and will definitely continue to use them. read more

If you live next door to where these guys are doing a job, watch out. They trampled landscaping on my property and moved rocks so they could stand higher. If they had asked permission before trespassing, it would be a different story - surly and grumpy when these things point out. Called their office to give them heads up - girl was same surly and dismissive attitude. read more

We needed a 125 foot cedar back fence replaced and a couple of gates added. The guys from Fence Specialists showed up on time for the estimate and finished the job when they said they would. I was impressed they went the extra mile and upgraded the posts to longer posts to stabilize the fence better since it's on a hill. Not to mention their price was lower than the other fencing quotes we received. We would definitely go with them again. read more

Good quality, fair pricing, excellent service. From my initial phone call to the final installation, we experienced good communication and service. I've had Fence Specialists out for bids before but we didn't go ahead due to budget. This time they happily returned and gave a very competitive price. I see others had a hard time with communication but I was happy with the process, and I'm very picky. read more

I really can't say enough how happy we are with the work they've done for us. We had large stretch of our backyard that not only needed old fencing removed, but also a rather unwieldy 7'x12' wall of ivy and overgrown bramble. These guys came out and took that nightmare away and replaced it with a beautiful six foot tall vinyl fence. We were so happy with it, we called them out again recently to do our driveway to cover up our neighbor's disgusting hellscape of a yard. Now we can't see him at all! Our estimator, Jeff, is great. Very prompt with communication. The installers have all always been friendly and done incredible work. And I've never had an issue with the ladies in the office at all. Not sure why a lot of people on here seem to have. Anyway, great work for a fair price. Will use them again and would recommend them to anyone. read more

The Fence Specialists may be a great company and do wonderful work, however I will never know since I did not get that far. Be aware of the office people, Dawn to be exact, is a nightmare. Long story short, I had the contractor come out, gave me a quote (overpriced to be honest), and about a week later I paid the third down that they require to get "started". Getting started never happened. Each time I called, the office staff were rude. I let it slide. Eight days after I paid the deposit I called and wanted to know when my fence may be done, a time frame was all I was asking for, since they already had a large chunk of money I did not think wanting to know that was unreasonable. Dawn spoke over me, started to yell, I started to yell back for her to listen to me...she hung up on me. Note that I did not cuss, and the convo started out polite. I called back and demanded my money back, she continued to be rude and tell me that I was told Id get my fence in June. Not good enough for me. I would never recommend this company to anyone based solely on their office staff, the face of the company. It is very sad that they lost a bid due to their choice in office employees. Being in the customer service industry for over 15 years I can say I have never and would never hang up on someone who was just trying to get some answers....very poor choice in hiring Dawn. Even though this was all a pain and stressful, I got a better company with a MUCH better quote, top notch service and done in a timely manner. read more

I can't say enough about this company. They were kind enough to come to our home on 2 occasions (at no cost) to give us quotes for fence repair. How did we repay their kindness? We hired another company that submitted an even lower bid. What a mistake! I will not name that company here, but their work was exactly the type that you read about where contractors take your money, do the shoddiest work ever followed by a disappearing act! Fence Specialists came back a third time...at no cost...provided another quote to repair the damage done by the other fence company, set a date for the work, completed it in ONE DAY (not over the cours of 4 weeks!) and the end result was BEAUTIFUL! Not only have I recommended Fence Specialists everywhere I possibly can, we are planning to rehire them in the spring to replace much of the fencing around our 1/2 acre property. Hire them! You can't go wrong! read more

This folks are amazing! Stephenie - the estimator - is a walking encyclopedia of fence knowledge - and so helpful. Jacob, the lead fence installer is a perfectionist and found ways to expertly solve every problem that arose in our unique fence and gate installation. Not only that, but their price was only 2/3 the estimate given by our insurance company's "preferred" fence repair company - a general contractor. We were delighted with the people and the product of Fence Specialists and couldn't be happier with our new and beautiful fence. This should be your first call for fence installation or repairs. read more

I contacted the Fence Specialist for a quote, for my neighbor. I used there online instant quote and got a good price so I submitted it. I got a call back from Jeff Tesarik that day. He was super friendly and professional. They exceed all my expectations. I would never recommend or use anyone else. These guys are the best. Thanks FS for everything. read more

Was impressed with what I'd read on their website, so decided to ask if they'd travel to Issaquah to build our fence. Stephenie took her time walking through our project making sure we covered all the details. The workers were efficient and did a great job. We even contracted them to add a small section on to an existing fence. A huge shrub had been removed which left that corner exposed to dogs wandering onto our property to "do their business." The men also did a great job replacing a rotted beam on our arbor. There was a bookkeeping glitch which was remedied with a phone call. We would have wanted a few more slats replaced in our old fence, which we noticed after the men left. Other than that, we'd use FS again. read more

Fence specialists did an amazing job at fencing my backyard! Their workers were very courteous and gave good communication on the project all the way! I would highly recommend them for your fencing needs and would recommend them to all my friends that need fencing done on their property!! I will use them in the future if I need any repair work done on my fences! read more

I had arranged for the fencing specialist to come install a fence on August 1 waited all day without a phone call no one showed up until several phone calls the next morning when I was told someone had to be fired and they were looking for someone else to come and do my fence. Ultimately they sent another fence company to do the fence. There was no follow-up from fencing specialist just a bill. After three phone calls requesting to speak to a manager I never was able to speak to the manager and they only deducted $50 from my total bill. Definitely won't use them again read more

Great work, did a back fence for us in 2002, and when someone crashed though the front fence, there was no hesitation on who to call. Fence Specialists did a great job once again. The Schmidt family read more

A few years back I would have recommended them. However, they have gone down hill drastically. There was work to be done and we were told that they would provide a deal and bundle the repairs together. Which were fine with except the repairs were not done. They guy the sent out to do the job did not complete all the repairs and they still have an expectation that I pay the full price, which was more than the amount of the the repairs they actually did. Yes, the originally gave me a break down for all the repairs separate and then said they if I had all done at once they would give me a discount. I agreed but they did not even do half the repairs. I DO NOT suggest them. Also, their customer service and billing department are a joke. They have no idea what one says and the other is doing. HORRIBLE service. DO NOT USE THEM OR YOU WILL BE RIPPED OFF. read more

Did an amazing job and finish ahead of schedule to spite the weather. Just a little confusion, but Megan put me in touch with Sean...guy in charge on site.....we talked, got things cleared up and bada book, bada bing.... done. Love the finished product an should have done it years ago. Thank you guys and good luck with your delivery Megan.... read more

This is a very unprofessional company. I scheduled an estimate for a chain link fence installation and the estimator never showed up or called. I called the office and they could not give me an answer in regards to where he was. I was told that they would call me back but never received a call back. I called the office again and was told that according to the estimators truck gps he went to the wrong house. I asked why wasn't a phone call placed to me? She replied that his phone was broke. I wasted taking off a day of work to having a no show no call. Don't waste your time on these guys. Luckily economy fencing of Tacoma came out. Saved me from choosing between the two. read more

I'd like to start off by thanking the staff of Fence Specialists for going above and beyond what was expected. Misty, Dawn, and Jose were awesome! We came back to them many times in our quest for doing our chain link fence ourselves and were always greeted with a smile... and even called by name! They were helpful, answered all of our questions and when we were at wits end and didn't think we would be able to complete our project Jose came to our house and finished our fence for us! Can you imagine going to a company and being greeted by friendly staff with a smile that remembers your name, has great service, AND very reasonable prices?? If not, try going to this place. A little hard to find but worth the trip! read more

I contacted several local fence contractors, and only a couple even "bothered" to respond. Fence Specialists were on it right away! I couldn't be more satisfied with their service, work, and impressed with their efficiency and professionalism. Stephanie (Sales) was so quick to respond with a competitive bid for our work, and the guys who came out and did the demo and install were so fast, polite and skilled. The office staff were very nice as well. All around a great experience, I would not hesitate AT ALL to recommend Fence Specialists. Keep up the good work! read more

If I could give this company 0 stars I would. They are one of the worst companies my husband and I have dealt with. There is absolutely ZERO communication between the estimator and contractors. To begin, they had told us the posts for our fences would be put up the Friday of Memorial Weekend. Well, we came home from a weekend getaway to find no posts. My husband called that Monday to find out they had multiple customers that had the same last name as us. So, why did they not ask for a first name when giving us the date they would come out? Then they gave us another day they would come out. The guy arrives to the home and calls my husband to talk to him about where the posts go. Long story short, they STILL did not go in that day because the contractor didn't know know where the posts should be. Again, no communication between him and the estimator. Within the next few days, the posts, fences and gates finally went up. Well, they looked horrible and not what I was expecting/envisioning. It was not worth the thousands of dollars we were being charged. On top of that, there were multiple holes where our dog could get out. Also, the fence on one side was not extended to the neighbors fence causing a huge area for the animals to get out. AGAIN, no communication. The contractors stated they were unaware of animals living in the home. So, they had to come out again to tighten the chain link and extend on the one side. Despite this, I am still not happy with the outcome. I don't think it is worth the money and definitely does not look professional. And on top of that, the gates do not even close right the first time. We spend more then a few minutes everyday trying to get it closed and locked. I will never use this company again nor recommend them to anyone. read more