I Showed up at 0655 and waited in line till about 7:20 and a very polite person took my order (I…read moreforgot to ask his name but it is always the same representative) I ordered the exterior wash SUV option $120+$15 tip = $135. Come early because it gets packed quick. I was the 5th vehicle in line at 0700. The car wash opens at 0730. Plenty of places to sit and wait both outside and inside. There is a cat, a bird and also a small waterfall with fish. Very clean and organized business. They offer some car products and refreshments for sale as well. They did a great job but some smudges on the grill as you can tell from the photo. Overall I always choose Pacific Hand Car Wash but I am looking for a mobile wash person since I feel like the staff is super rushed here. Thanks to the staff for all the patience!!

I had my car fully detailed at Pacific Hand Car Wash and I'm honestly blown away. Kevin and his…read morecrew are on another level. I did a full interior and exterior detail with ceramic coating and not a single detail was overlooked. They even cleaned the dust out of the air vents and shifted the car into drive to properly clean the leather around the gear selector. That is attention most places would never even think about. There was not a single speck of dust under the seats or anywhere in the carpets. The headlight restoration alone was worth it. They removed the oxidized clear coat and applied Kevin's own blend of sealant, and the headlights look brand new. You can tell this takes real skill and dedication, not just someone rushing through cars. What really impressed me was how careful they are. I watched a towel get dropped and it immediately went straight into the wash. No shortcuts. No laziness. Just pure professionalism. The crew is friendly, efficient, and you can tell they take pride in what they do. Even on a busy Sunday morning with about ten cars ahead of me, they finished in just a few hours. I have had full details done before, but Pacific Hand Car Wash exceeded every single one of them by far. Kevin clearly knows his craft and is great to talk to. If you care about your car and want it done right, this is the place.

I love this place! I've been coming here for years, in fact…read moreI have an account. You can't beat the deals! But why is it, that every single time I take my car through the exterior wash, I have to pull over by where Hooters used to be and dry off my back bumper? It's soaking wet, so I know they see it. But yea, every single time....

I've been coming here for probably decades. Even had a buddy in high school that worked here if you…read morecan believe it! Anyhow, I'm always very appreciative when I go because it is a courtesy from my car dealership. It's always been pretty good. A few spots get missed here and there, but overall nothing major. Today was different. They really tried to upsell me with service and was quite pushy about it, which was annoying. As my car was getting serviced, I recall thinking that I would probably consider paying out-of-pocket for future. (although just to be clear, I would never get their membership because I don't go often enough.) But when my car was finished, I was sadly disappointed. I should mention that I've always wondered if people weren't exaggerating before, or weren't being too nitpicky, which by the way, I am not. Going forward, I would not pay to use this service. There was a lot of dust and debris and hair that got missed & just a half a$$ job overall TBH.

The cleaning was done mostly well and clay bar treatment was good. However, there were multiple…read moresmall misses - Brown spots left on the door jamb, front carpets still had small brown dirt, the carpet in center storage spots not cleaned, 'under trunk' not vacuumed.

The service is fast and great. The value of the car wash is worth it. The tech was explaining how…read morethe service process would be. Definitely will visit and have the car wash done again.

This is a fantastic drive-through car wash with great service and free vacuums!…read more What really stood out to me was how well the management handled everything. When I arrived, the vacuum area was incredibly busy, but the manager was doing an amazing job actively directing traffic and navigating the lines smoothly. On top of that, their attention to detail is unmatched. The manager was carefully inspecting the cars as they came out of the wash, noticed that the machine had completely missed a spot on the back of my car, and immediately offered to send me through for a second run completely free of charge. You don't always get that level of care and proactive customer service at a car wash. I will definitely be back!

Went on $23 Thursday, $7 off the $30 Extreme wash price around 4pm. No wait…read more Staff to help at the pay station and to help you guide your car into the wash. Around 3 bays open in the vacuum area, you have to exit the car wash, go on the main road then go into the drive to the car wash to get to the vacuum area. Have an Hyundai Elantra, the car wash didn't wash the rear window and bumper well, had to hand wash when I got to the vacuum area. Didn't have the disinfectant and window spray at my bay but borrowed the bottles next to my bay. Plenty of clean towels at the bottom of the collection box but they are damp, thankfully they don't smell of mildew. Staff is good about picking up the used microfiber towels and refilling the bottles. Minimal scent on both. You vacuum you own floor mats at the vacuum area. I wish they had a mat cleaning machine like other car washes. You just feed it through a machine at the top and it rolls out the bottom. I want to go on Wednesday and get a buy one and get one free on the Extreme wash. That looks like a good deal. W San Carlos is a busy street, takes a while to enter and leave. Less than a mile from Hwys 87 and 280. I would use the car wash again.

I've been coming here for about two years and this is my first review…read more The equipment is 5 stars: tunnel, machines, and vacuums are excellent. What really makes this place stand out is the staff. Management like Carlos and Oscar have always been great. Today I came close to closing and while I was cleaning my interior, Sandra started wiping down my exterior and windows. With my broken Spanish and her broken English we had a great conversation and made it work. I tried to tip her for the help and she refused, just wanted to help. That kind of service makes a difference. Thank you Sandra!

Definitely don't cheap out and do research on where to go…read more I wanted a basic car wash and just went through at 1pm today, brushes took out my back light (it was hanging on by the wires, I popped it back in as best as I could) and cracked it. I just got this car off FB marketplace Sunday and it didn't come damaged like this .... beware what you pay for ...

***EDIT*** Jason was quick to reach out since my review and accommodated me with a touch up. Again,…read moreI've been here time and time and had no doubt these guys would take care of me. He even educated me on what natural causes could have come into play. This was definitely a unique experience, and they've still ensured satisfaction. THANK YOU to this team!! Hate to leave poor reviews, I've supported this place for some time now. I took my car to the SJ location on 6/8 just bc it's been a while since it got a professional cleaning. I was foolish to leave without inspecting well enough but it was busy and I didn't want to be a hassle. it came back with cracked paint on my rear right wheel. I tried to text Rafa, who messaged me when my car was ready, less than an hour after I left but did not receive a response. I was pretty bummed about it, went through the lengths of checking my dashcam to see if there was ever a moment someone might have noticed the damage. Conveniently, the footage is damaged only during the wash. No response from the email posted on their website either. I don't intend to immediately accuse anyone, I've always felt comfortable bringing my car here every year, and the staff was as friendly and accommodating as always. I was just hoping there would be some more transparent communication. I wash my car myself all but once in a year or so to give my car a quality wash than I'm willing to put in, and I've never seen cracking until after my recent visit.

I decided to go today since my car's been grimy from long trips -- dried bug guts, bird sh**,…read morestubborn drink stains on the seats, and mouthwash spill on my trunk that's been there for a while. I haven't been back here for years. AS EXPECTED, THEY DID NOT DISAPPOINT! :) My car was thoroughly cleaned and spotless. They always empties my tiny trash can inside the car. (Some places don't do it, even if you paid for premium. :( ) It's not cheap but, you're def gonna get what you've paid for and know your car is in good hands. I've been to a few car wash locations ever since I moved. This proved that this is still the best car wash spot for me. Once again, I left very happy and satisfied!! :)

This is the only self-serve car wash in the area and it's bullshit. I don't know how the hell their…read morecoin machine is always down. They are not that hard to fix and maintain. It's ridiculous and there's always trash in the bays and they say these are high pressure hoses. The pressure absolutely sucks. I wouldn't even wash a turd here.

We used to visit a coin-op in Milpitas until they shut down that whole area. We have been looking…read morefor another good coin-op place and recently found this place. I was a bit skeptical when we saw the reviews about the place not having soap or having issues with the change machine, but our cars were getting really dirty. So we took a risk and drove there today. The coin-op looks similar to the one in Milpitas. I didn't have to wait long as there were 4 stalls and the stalls are very wide for you to move around easily. With some reviewers mentioning issues with the change machine, we made sure we brought a bunch of quarters with us as we needed to wash 2 cars. I put in $3 in quarters initially and then I put in another $1 in quarters when the initial 4 mins was done. I wouldn't recommend that since the extra min was cut very short and I had to put in another $3 worth of quarters to get the rest of the wash going. So I would recommend just waiting for the cycle to fully end with the initial $3 and then start a new cycle with another $3 as my additional $1 didn't do anything. They have an ok area to dry your car, but when I was drying my car the place got really packed so lots of people had a hard time maneuvering their cars around. There is a vacuum area as well, but I didn't use that as we have our own portable vacuum at home. So for a quick wash for about $6, it's pretty good and the water pressure was very strong. I will definitely go back again.

Jackson is the best of the best. He is extremely professional and exceptionally kind. His service…read moregoes above and beyond expectations. He is a mobile auto detailer and he came to our home for the detailing. He brought canopies to protect the cars during the ceramic waxing. His prices were more than fair, I would even encourage that he charge more because the quality of his work was amazing. My 2014 Honda civic has never looked better. He also worked on my husband's Subaru and it's so clean that we're slipping on the all weather mats lol.

I've been using "we care wash" for the past 4-5 years, and Jackson has been outstanding with the…read moreservice every time since then! I recommend his service to anyone willing to have the best customer service and the cleanest car ever! Thank you Jackson.

Working with Brian at Detail Plus was a wonderful experience from requesting a quote to making an…read moreappointment to the actual cleaning service itself! I spilled coffee on the (fabric) passenger seat of my new Corolla and just couldn't get the stain and smell of it out at home. I asked Yelp for a quote for seat shampooing/ detailing services and Brian was among the first to respond with a very reasonable quote. So even if it was a bit out of the way, I decided to give them a try. The appointment was easy to make (they fit me in right away), and the service itself was fast - there's a Starbucks down the road to wait at. Brian and the team was able to get almost all of the stain out (see pics). And the people there were really nice! Overall, great value and experience - highly recommend!

used them twice! excellent results. cars looked new!…read more I plan to come back at least once a year ti get cars detailed.

I just got my car detailed. I was able to text Rich as I had some questions. He responded within a…read morereasonable amount of time. I had originally made an appointment to do just an Exterior Detailing. I only noticed later that there was a special running for a Full Detail. I asked him if it was possible for me to upgrade to the Full Detail package special. He said it would be possible. There was clear communications about costs and any surcharges (pet hair and/or very dirty vehicles). I really appreciated this as I didn't want to be caught without enough cash. Rich arrived a little early (better early than late in my opinion) and we did a walk through of my vehicle. He is friendly and professional. Explained everything to me. I have WeatherTech mats, and he informed me that cleaning those were included in the Full Detail package. He finished within the 3 hour estimate. My car looks brand new inside and out. I'll be recommending to my family and friends. Addendum: I got gas later and noticed that Rich even cleaned the interior gas cap area too. That's really great attention to detail.

Awesome place!! ;DD!! I needed to clean my car seats after 10 years- I've had stains in there for…read moreseveral years that just wouldn't come out. This was the most affordable place I could find. I asked if they could come just do my car seats (it's not part of a package) and they said yes! It was $100 and they don't usually come out just to do car seats, so I REALLY appreciate it. Chady arrived early and finished super quick, in like 40 minutes. Super fast, affordable, and very efficient! Very friendly and awesome customer service. Extremely pleased with the results! I haven't seen my car seats clean in that long, haha. They don't usually come out just to do car seats, but I REALLY appreciate that they did. Super, super awesome results and amazing car service, highly rated- WELL-DESERVED 5 STARS! I would call them again if my car needed anything! Thank you so much, Supreme Shine Mobiling!!