James was great to work with! He was helpful, patient, and didn't pressure us into buying something…read moreright away. He was very knowledgeable about the install process which was helpful. We'll definitely be back!

We will NEVER purchase from here again. I wanted a luxury machine to meet the high laundry needs as…read morea caretaker, so naturally I went to this store to purchase the famed "speed queen" set. From the gorgeous storefront to purchase, you think you're getting a luxury product and service, but if something goes wrong, the repair team does not care, communicate or even pretend like they care or are trying to resolve it for you. They will tell you they'll get back to by the end of the day, but never have... not in 3 weeks and we have called almost daily. We purchased speed queen washer and dryer set less than a year ago and the dryer ended up needing repairs. A technician from Bray & Scarff came out to our home, diagnosed the issue and then told us it would be 3-5 days for the part to be ordered. That was all the information he gave us. We never received ANY follow up despite making many calls to their service department, manager and corporate office. Now, 3 weeks later, we still have no dryer or answers and, we have had to hang a makeshift clothes line out back to dry our clothes until this is resolved as we live a long way away to the closet laundry mat. Today there is STILL no answer on repairs, whether it is covered under warrantee or if we need to pay, which we are happy to do, assuming repair price didn't exceed the cost of the dryer, but we need an answer, ANY ANSWER. BUYER BEWARE! This company carries luxury products for sure, and their store and sales team were top notch, but their repair department is incompetent and uncaring and at this point, flat out negligent. At this point I feel we will have to just cut our losses and buy elsewhere, which is a shame since this is one of the only speed queen distributors in the area. We are sick about how much time and money we have lost purchasing from this company. Take your business somewhere where the service dept cares. This isn't the one. I don't think I've ever had to leave a bad review in my life, and I hated to do it, but this is insanity what this company is putting us thru.

Young man was very accomidating and professional. Explained everything in detail Gratefulread more

From the owner: Expert Appliance Repairs…read more At Orrin Home Appliance And Care, we have a team of highly skilled technicians who can fix any appliance issue, from refrigerators to ovens and more. We use the latest tools and techniques to ensure your appliances are running smoothly. Complete appliance repair and installation services.

Poor customer service. Tried to order a toilet with installation 3x for today. Can't do it on line…read more They done do it correctly over the phone. Now a toilet is being delivered and can't be installed today. They refuse to bring it into the house. Now it is going to sit outside in heat and rain til it gets installed. Customer gets tossed around by many customer service people, delivery service people and corporate office people, which is just another joke depot number. They won't give me a discount for poor customer service or a free toilet that is not being installed today. They are leaving it outside.

HD has everything you need for fall decorating, Halloween, Thanksgiving, and even Christmas…read more(already?). Beautiful selection of mums and pumpkins.

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

I highly recommend this company. John, responded soon after receiving my service request in Yelp…read more He was able to diagnose and repair our broken built-in GE Profile microwave. He also fixed our refrigerator issue of water collecting under the vegetable drawer. Price is reasonable. He charges $95 for the initial visit which is then credited towards the repair.

My washing machine worked intermittently so I called Olympus. This guy came and took my machine…read moreapart, shines his flashlight around and simply, said "there's nothing I can do, your main board is burned out, and they don't make the part anymore." Put it back together and charged me $75 and left. I then found the board Amazon, and replaced it myself.

First visit to repair dishwasher was bumpy, tech put in wrong part and it took 3 days to get the…read moreright piece in. That said, Rafael, the owner, took responsibility and came out with the original tech to correct the issue and seems to have gotten it straightened out. I appreciate his responsiveness and both gentleman were very polite and friendly. I'm hoping the issue (leaking) is not resolved. I did very much appreciate their quick response, both when I first called and in getting the part in/coming out. All's well that ends well.

Got an excellent quality used fridge with modern features from here at a good price when my ancient…read morefridge finally died. Was thrilled to save hundreds dollars over buying the same product new. Delivery and installation was quick and painless. They even hauled away my old one.

From the owner: USED Working Appliances for sale 3 months warranty…read more Delivery available Hookup Available

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

We are currently renting a townhome. The dishwasher has been secreting this white and black soggy…read moresubstance after every single cycle since the day we moved in. I've cleaned the machine and ran a sanitize cycle multiple times to no avail. After experiencing some respiratory symptoms about a month ago, I decided to switch to washing our dishes by hand while we waited for our landlord to provide a resolution. His suggestion after almost month was to sanitize the dishwasher, but we recognized that this would only maintain the machine and not effectively eliminate the buildup. I turned to Yelp and found Jeremy. I texted him and he responded within less than 15 minutes. He asked for make and model information for the dishwasher. We were able to get an appointment scheduled for 3 days out with less than 30 minutes of interaction via text message. Our appointment was this morning and Jeremy texted me when he was 30 minutes out. He was communicative, prompt, and efficient. He was able to remove the dishwasher door and identify the area that was discharging this mysterious substance. He steam cleaned the area, tested the function of the dishwasher, and put the door back on. His rate was extremely fair and we will be certain to continue to call him for any appliance issues!

I had an older vacuum that wasn't working but was expensive enough initially where I wasn't ready…read moreto toss it. I bought from SEARS, and their repair department was an absolute nightmare. So I looked into local repair options (challenging since I don't really drive). I was able to talk to a woman from Aerus that was very nice and arranged a pick up at my house! William was extremely friendly, knowledgeable, and helpful. After evaluating, he explained the issue and why it would not be a good investment on my end to have them repair it, when I could get a new one for a similar cost elsewhere. He informed me of their specials on their units but was never pushy and was transparent the entire time. You don't always get that often; especially knowing you may not get direct business from the person you are helping. They have a air purifier that reduces COVID-19 on surfaces that naturally is more interesting and important than my vacuum story :) Check out anyvac.us

From the owner: Want to use your tap water with confidence? Aerus of Towson in Towson, MD sells water treatment…read moresystems to residential and commercial customers. You can request a free water quality test to figure out which water filtration system is best for your home or building. We also sell water conditioners. Aerus also offers products that can help improve the air quality in your home or place of business. We sell air purifiers that use ActivePure® Technology. If you're looking for a reliable way to clean your residential or commercial space, ask about Aerus vacuums. We have 99 years of experience in the vacuum and floor care industry. We sell new vacuums and offer vacuum services and repairs. You can also participate in our trade-in program. If you have carpets, you can request our carpet shampooing services.

I met Kal today when he and his son visited to fix a GE Cafe refrigerator. He's responsive,…read moreknowledgable, professional, and charges fairly for his service. He was able to diagnose the issue over the phone, and suggested pre-ordering the needed part to avoid additional cost for me, and additional time spent for him; it worked out great. I'll definitely reach back out to KZ for appliance repairs and maintenance.

Thank you for being honest and charging me the agreed- upon price....my dryer is now working…read moreperfectly!

I would highly recommend Kitchen Design Center by Gramophone!! My kitchen cabinets were delivered…read moretoday. I was impressed with the professionalism, friendliness and care in which they took in setting them up. The experience that I had with the Kitchen Design Center was 100% first class from the moment that I walked in the door. I will never go anywhere else in the future for any remodeling to my home. Thanks to everyone at Kitchen Design Center.

My husband and I took off work to come here this morning to see potential options for our kitchen…read moreremodel. We were discussing our thoughts before going in and were parked in a spot designated for this store. An employee of the store rudely told us to move because it was for his store. He had an oversized red truck that he was unable to park and probably shouldn't have if he can't park it. We moved to another spot but then decided if patrons could not park in a spot designated for the store they are going to and are so rudely addressed it's not worth our time and money. Good job on losing a sale.