The store is absolutely gorgeous with a mind blowing variety of displays and the staff is…read morefantastic! All future tile needs will be from this shop!

Several years have passed since I decided to renovate my master bathroom. What began as baby…read moresteps, and eventually grew to a moderate climb, came to a screeching halt when the pandemic began. Maybe I shouldn't have spent the two years prior "thinking" about a new bathroom because now four years later, I'm finding supply chain issues and stock problems. I visited all the major home improvement stores to look at tile, countertops, vanities, bathtubs, toilets, etc., only to be told almost everything is out of stock or has outrageously long wait times. My contractor (who needs his own five star review) told me about HV Tile & Stone. It was easy to make an appointment and when I arrived with my ideas and specs in hand, Don Wernecke was eager for my business. Within 30 minutes, I had a good plan in place for my bathroom and had shower/tub/floor tile and grout all picked out and drawn up to order. The showroom is very organized and I appreciated so many choices in tile. Don put all the samples on a work bench table for me to see it all together and this allowed me to envision luxurious baths in what could become my favorite room in the house. This place has everything you need for tiling. Great sample tiles and excellent customer service. And, just because it's Smalltimore, we figured out we have several close friends in common!

Frank was incredibly accommodating and how they cut the tile around our fireplace was nothing less…read morethan perfection. The project manager for our kitchen renovation said he's never seen such good work. I highly recommend this business

They were amazing. Frank was our sales representative and he was the most responsive sales person I…read morehave ever worked with. He helped us with our flooring selection , worked with our kitchen installers and kept us informed each step of the way. He was there when the installation started and made sure we were satisfied with the work. The kitchen contractors praised the job done, as one of the best they have seen. The work done in laying the flooring around the fireplace was perfect. I highly recommend them and will only use them on future projects. 5 stars and above.

I have an old rowhouse in Baltimore that had the original wood floors with holes in some places…read moreshowing dirt floor underneath, uneven flooring spots, loose boards, etc. I was nervous to get a new floor for this reason, plus I have had plenty of bad contractor experiences. But everything went great with Floors Etc. I got an estimate, met them at their showroom, picked my flooring and took a sample home, set up a date for install, and they showed up on time! They got the work done in a timely manner and it looks great. They were out of stock of the stair floor nosings, but got them and installed then a couple days later so no big deal. I am very happy with my choice.

I purchased luxury vinyl tile for my kitchen from Floors, with the assistance of designer Matthew…read moreHorwitz. Their price quote for removal of my laminate flooring and installation of the LVT, which I feared would be very expensive, was in line with other estimates I received. I'm so glad I had Floors do the installation. The crew, from designer to field supervisor to installation crew, were outstanding: on time, highly professional and so very skilled, efficient, friendly and overall, people I felt lucky to meet. And the plumber they recommended (Fabian) to do the refrigerator/stove water/gas/electric disconnect/reconnect was also great. I love the finished product and recommend Floors without reservation!

I would highly recommend Kitchen Design Center by Gramophone!! My kitchen cabinets were delivered…read moretoday. I was impressed with the professionalism, friendliness and care in which they took in setting them up. The experience that I had with the Kitchen Design Center was 100% first class from the moment that I walked in the door. I will never go anywhere else in the future for any remodeling to my home. Thanks to everyone at Kitchen Design Center.

My husband and I took off work to come here this morning to see potential options for our kitchen…read moreremodel. We were discussing our thoughts before going in and were parked in a spot designated for this store. An employee of the store rudely told us to move because it was for his store. He had an oversized red truck that he was unable to park and probably shouldn't have if he can't park it. We moved to another spot but then decided if patrons could not park in a spot designated for the store they are going to and are so rudely addressed it's not worth our time and money. Good job on losing a sale.

We had a 26 year old shower that needed the tiles replaced. Mitchell found a company in California…read morethat still carried this product. He redid drainage system and tile replacement was flawless. Highly recommend

We used Jehm Tile to put up a backsplash in our kitchen after a tile store recommended them. I…read morereached out to Mitchell several times with questions and he always responded quickly. He even came out to look at everything and meet us in person before tile day, which was very helpful! He came by himself and put up all of the tile on a Saturday (was here from about 7:30am-4pm) and then one of his contractors came on Monday for a few hours to do the grout and finish everything up. Plus his rates were reasonable! Overall we're very happy.

Great work and great price. Highly recommend for countertops. They were very detailed and took…read moretheir time to make sure it was done right. Absolutely perfect!

We recently purchased a house, and the granite countertops needed some work in our kitchen. We…read morecontacted a few places to get repair quotes for a few chips, cracks, a wide/warped seam, and we also wanted to get the counter re-sealed. Chris, the owner, was very responsive and friendly. His quote was slightly lower but quite similar to the other companies who responded, and we decided to go with him based on the price, his responsiveness, and the reviews on here (particularly the previous review with the seam repair, as the "before" seam looked exactly like ours!). Scheduling was straightforward and we were able to get our ideal day/time the following week. Two guys arrived on time and they got to work right away to fix all of the issues. They were here for quite awhile, and worked really hard to get everything looking great. The seam is now closed up and is MUCH less obvious. The two stone pieces were also uneven, with one jutting out past the other, and they completely fixed it- you would never know! The cracks and chips are all sealed and barely visible, and we haven't had any issues with the counters since their visit. Chris sent us a link before our visit so that we could pay by credit card at the end of the visit (otherwise we could have paid by cash or check). Overall, two thumbs up and we will definitely be calling them in the future if we have any issues with our counters!

Great work. Very precise with cutting countertop. Would use again Highly recommended!!read more

My countertops were installed today. The team was to the point, no extraneous chit chat…read more Installation was a 4, the upfront experience was a 2. the selection is small compared to JPS and AGS. They do have a few different choices not found at the other two. Each time I went in my sales person could not find me or my contractor in the computer. Somewhat annoying but by the time we got to the end of the experience she improved. I asked them to deal with my contractor yet they called me for the template and installation dates. My contractor called to set the date. When they arrived for the template measurement a sink had been selected for me and it was not what I wanted. Again, my contractor made sure they had the right thing. Mind you no one took notes or even gave us paperwork to sign. They charged extra for the sink and said it would be another $150 because my island was so big. All these facts were known when we got the estimate and deposit was sent. One of my countertops was too big and needed to be cut down. Grateful it was too big. Bottom line, go to another place, too much drama with these guys.

My Mom got her kitchen floor replaced and it looks like a new kitchen. We went into the store and…read moreChris was very helpful and to the point and showed us the tiles & left us to pick one we liked. He was professional and a pleasure to work with. We were given a price and the contract was signed that same day! The agent came the next week to measure her floor for the exact measurements and once Chris had the info he called back & the price did change by about $1k but still an excellent price! She put a deposit down when we first went there then paid the rest of invoice when they scheduled the installation. We don't know time frames for ordering products but it took over a month before she got another call to schedule the install. The installers came yesterday & were very professional & did a good job. They even matched up the molding coming into the kitchen & around cabinets and walls and it was perfect. It did take all day but overall great work and again the floor looks amazing.

Larry K. July 2025 We recently went to Jim Boyd's…read moreCarpet and Rug Outlet in Timonium to purchase a couple of area rugs. From the moment we entered the building, we were very impressed with the professionalism of the staff. The sales person LaVerne, and her manager Larry were both knowledgeable of their products and worked with us to find exactly what we needed. We are completely satisfied with our experience and will highly recommend them.