Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Came in a checked everything on the dryer and replaced the vent, repaired in less than an hour.read more

We bought a new refrigerator from Ciera. She was great. We had questions about the unit we were…read morelooking at and she brought their technician in to answer them and he did great. Their delivery team was also great. We bought a great refrigerator for a super price, got all our questions answered and got it delivered and installed with no problems. We highly recommend Appliance Pro and their entire sales, service and delivery team.

Great selection of new and scratch and dents. I purchased a scratch and dent machine, but it had…read moreissues. Appliance Pro has top notch customer service and support. They offered me a couple of options and I chose the best one for me. The entire transaction when as smoothly as possible. Delivery and setup is fast and very reasonable. Prices are as good as you will get anywhere...they may be a bit better. I highly recommend and I will definitely be buying from Appliance Pro again.

They are awesome and will help you find hard to locate items that aren't at the big stores…read more Support local!

A year later at holiday time I need a part for the oven. Part not in stock Tribble will order it…read morefor $24 more than I could order it my self.

People leave reviews for many reasons--either because they had an outstanding experience or a truly…read moredisappointing one. As a business owner myself, I know how much weight reviews can carry, so I put a lot of thought into writing this. I've given Pieratt's multiple opportunities to fix my situation, and I have proof via email, text messages, and phone call logs to show the effort I've made on my end. My refrigerator issue has been ongoing since July. In that time, I've had two separate loaner fridges, but only because I've been the one repeatedly reaching out. Any communication I've received has been a result of my persistence--not their initiative. For the past two weeks, I've heard nothing at all, while the replacement fridge they dropped off continues to sit unused in my dining room. To make matters worse, I lost over $600 worth of groceries because their service team failed to communicate that my fridge wasn't working properly. I also make it a point to support local businesses versus big box stores, but in this case, I wholeheartedly regret that choice. The only reason I'm giving one star instead of zero is because the sales associate I worked with at the Reynolds location was absolutely wonderful. Unfortunately, the lack of urgency, accountability, and communication from Pieratt's service department has far outweighed that positive. At this point, I cannot recommend Pieratt's until they show they can stand behind their products and take care of their customers.

Have purchased appliances from Pieratt's (Kitchenaid dishwasher & LG washer & dryer set)…read more I trust Pieratt's because they are always helpful & informative with their brands, honest in helping to determine what product will meet my needs (not upsell me something I did not need) and delivery/installation was always conducted with courtesy & professionism. Anticipate needing to replace more appliances in the next year and will be happily going back to Pieratt's.

I would definitely recommend Eagle Appliance services. They are reliable, prompt and excellent at…read morediagnosing and repairing whatever appliances need attention. Their prices are reasonable. They have kept our appliances operating for several years.

I called to have an appliance installed, and was kindly referred to another person who provides…read morethis service. I wouldn't hesitate to use Eagle for future services. It's obvious that they truly care!

I called for same day service for a dishwasher without power and a freezer on the bottom of our…read morerefrigerator unit not keeping temp. The wait was expected, the amount of time spent to fix neither was beyond comprehension. After an hour, he told me my dishwasher doesn't get power. I called for this reason... after insuring him it wasn't our fuse boxes, we have multiple and inspected 3 times a year bc of our pool system, he says maybe it's the outlet and you need and electrician?! No sir, I need someone to take the door off my dishwasher and change a fuse and check the wires. Bad start. He did check the fuses and boxes. He did nothing to pull our dishwasher out or take it apart. Hour later, after dissecting on the front side of our freezer with the door open for the same hour he says we bought a used refrigerator. I inform him we bought it new from Pieratt's and have the paperwork. Not interested. Then told me our refrigerator on top would die in a day or 2, just not true. I was informed a lot about how cell phones are tracking us and I should be nervous, great advice bub. Fix our stuff. If my wife hadn't gotten home 2 hours and 15 mins after he'd been here while our rescue dogs were waiting out back the entire time, I'm not sure how it would have worked, except definitely overcharged. He told me he would only charge us full on one appliance and 50% on the other after the initial $130 service charge. His solution for our freezer, it would only take them 3 hours and $2000 to fix our freezer bc we bought a 'used' one from Pieratt's with the paperwork and details he never took to concern. I should have trusted the reviews. Bad Angie and her List.

5 stars! My first impression was great because the woman who answered the phone was very pleasant…read moreand helpful. The technician was just as friendly and knowledgeable. He was able to fix the repair on the spot. Also, they only charge a diagnostic fee if you don't decide to move forward with the repair. Other places charge a diagnostic + the cost of the repair, which is why I went with this business. Highly recommend.

VERY EXPENSIVE, slow repair service. I called to have my washing machine door switched from left…read moreto right. They charged a "diagnostic/trip" charge over the phone of $139.95. I waited a month for the technician to arrive. He said he needed a 2nd person as the washer and dryer are stacked. I told them this when I scheduled the appointment. I then waited another month. The second technician switched the door in 15 minutes without needing assistance. I was then charged $141.67 for labor. I called the office to see if this was correct, and they confirmed that it was. Be ready to WAIT and PAY if you call Pieratt's and even then you may not get what you need.

4 Frigidaire gallery appliance 5 years ago and have had 10…read more service calls and had to replace 2 of the appliances. Every single one has gone out at least once and 2 of them 3 times. I will never buy that brand again and I am disappointed that I have had no help or breaks from Pieratts. I finnaly stopped calling them for repairs and use someone else.

Provided professional and prompt service! I would definitely recommend!! Look no further! Family…read moreowned business and quality service hands down!

From the owner: Woodie's Major Appliance Service Inc. was founded in 1993 by Woodie Tharpe. Since then Woodie's has…read morebeen proudly servicing its customers with its family owned and operated quality and expertise. Woodie's has grown over the years by referrals to over 15,000 loyal customers in the Lexington, Ky area. If interested in service please call 859-293-1352.

I had a problem with our washing machine. Chester came out that day, and determined it needed a…read morepart, which he ordered. It came in kind of late the next day, but he called to ask if he could come that evening to install it. I was so glad our washing machine was repaired quickly! For the part and labor, it was a very reasonable price! He also gave us free advice on an issue with our fridge that enabled my husband to fix it himself, so I feel like we got 2 for the price of 1. I would definitely call Chester again.

Chester was amazing! He diagnosed and fixed the problem with our washer so quickly! He was so…read moreefficient!