I've been using Chris for years, and he is a true class act. He recently reglazed an…read moreancient-looking, very dark bathtub for me, transforming it into a gleaming white finish. Because the original color was so dark, he took the time to do two coats to ensure it was perfect. Honestly, I think the finish looks better now than it probably did when it first came out of the factory. What really sets Chris apart is that he stands behind his work 100%. Shortly after he finished, one of my tenants managed to drop something and damage the finish. Chris didn't hesitate--he came back out, repaired the damage, and made it look like new again. He's also completely unfazed by custom DIY tile work or older fixtures that other contractors might struggle with. If you want someone reliable who does impeccable work, Chris is your guy.

We had two one piece tub & surrounds & they're beautiful! There was a slight touch up needed after…read moredone on one but Chris was great & responsive. Very happy with the work, what a transformation!

Reid's Appliances was such a great find for appliances! Our refrigerator went out a week before…read moreour children and grandchildren were coming. I tried all the big name stores thinking I would be able to have a new refrigerator in time. Because I needed a black refrigerator to match the other appliances in our home, the eariliest they could have a new appliance was too late by 2 weeks. So, I checked appliance stores near me and that is when I discovered Reid's. It was 4th of July weekend, so first thing Monday, I reached out and spoke with Maria. Maira was fantastic and a great help! They did not have a black refrigerator, however, they did have a dark green that I could make work. So I bought the refrigerator and It was delivered Friday. Unfortunatley the refrigerator did not work properly and never cooled down and the freezer never produced any ice. So, Saturday I contacted Reid's and spoke with Omar the manager form Santa Barbara store. Omar and Maria worked with the owner and together they all came up with the PERFECT solution. They offered to come back out to pick up the refrigerator and deliver a loaner refrigerator. On my drive to the store, Maria called and told my husband they had a black refrigerator come in and they could deliver it that day. When I got to the store, Maria showed me several options that could be delivered that same day. I chose the black refrigerator, and Alex delivered it the same day and it's working perfectly! For inconvenience, the owner was very generous and we appreciate him very much! We could not be any more pleased ! If I could have given them 10 stars I would have! Thank you so mucy Reid's team! I will be recommending you to everyone I know in the area!!!

Some years ago, we purchased two appliances from Reids Appliance, Ventura. They were the rudest…read morecompany we had ever dealt with. Again, today, a delivery was made around the corner from us. After delivering the appliance this driver moved his truck onto our street and sat there idling his diesel truck for over 15 minutes. We have people at this address with two forms of cancer and other health issues. Their diesel truck fumes engulfed our entire house even with the windows closed. We called and talked with the manager of the store. This manager stated that their truck was unable to move without idling for 20 minutes per California rules, which is an obvious lie because he moved over 30 feet then stopped out front of our house. There was no apology offered by this manager. What we find typical of Ventura businesses these days is they do not care anything the community they serve. There is no empathy, no caring about people these days. This is what we found from our local Reids some years ago and their attitude has degenerated to being a store we will never purchase items from, ever. Back then, they never serviced our appliances properly, heaven knows what they do these days. We shop at Lowe's-Ventura these days because they back their appliances with knowledgeable service warranties and customer service.

I have been using WDC Kitchen and Bath Center for years now and have had a great experience in…read moreoutfitting two kitchens and and laundry rooms with wonderful service and reasonable prices. But I really want to give a positive shout out to a recent experience I had with WDC last month. I live at the beach, and my Miele dishwasher that's about 5 years old hasn't had any issues whatsoever, except, from being at the beach, and a second home (not used everyday) over time a couple of the racks have deterriorated with some rusting issues. I ordered two new racks online from Miele before Christmas- they were pretty pricy. But they arrived in what I would call 'funky' condition, there were a couple of loose pieces that both myself, and my super handy husband could NOT figure out. I was sure Miele had sent us defective racks... but before I called them, I decided to take them into WDC hoping that someone there would tell me what was going on. I showed up at WDC on a slow weekday afternoon, because I knew this might take some time, and both Martez Houffen (Sales/Order Fulfillment) and Robert MacDowell (Store Manager/Sales) were a little perplexed with the racks well. At first. But, with EXCELLENT customer service, they took the time to see that the racks were assembled perfectly. Problem solved. WDC is my go to for all of my applicance needs! Thanks Robert and Martez, you made my day!

I ordered a stove and hood. The wrong size hood was ordered twice! I had to find the correct size…read moreand then badger WDC to get it installed!! They were rude to say the least- that's when they bothered to call me back!! As regards the stove, they delivered one that was slightly damaged and offered to replace the damaged part. The replacement was warped and the grates were chipping!! So I had to wait yet again for another replacement!!! WDC is by far the worst store I have ever dealt with and will never be returning there again. They are completely unprofessional and useless once they have made a sale. By the way, a note for the person who writes the apology notes- don't bother, I'm not at all interested.

Received our $20,000 MARVIN doors and windows yesterday and all 3 of the doors that were delivered…read moreopen the wrong direction from our building plans. I called my Builders First Source sales rep Mike and told him and he didn't ask any questions or offer to review anything with me or explain anything--he just said, "bummer, hopefully you can find a guy to fix the doors around so they hang the way you want them to." I don't want to drill out my expensive new doors, I want nice new doors as specified on our plans. This is the reason I sent our building plans via email to Mike and reviewed everything with him. I'm not a building professional, and there is a lot of trust ordering $20,000 worth of windows and doors, and I had hoped Mike would be able to read plans correctly and I trusted him to order the correct doors as specified on my plans. Apparently it is not possible for Mike to read plans and order correct doors--something that I wish I would have known BEFORE I paid for the wrong doors. So far I am very disappointed and would 100% recommend homeowners AVOID Builders First Source as they seem to be geared more toward building professionals. I am currently trying to resolve this issue and was told this morning that a manager would call me. I will update this review if I hear back from someone.

My house flooded on Christmas, five days of rain expected this week, called builders first source…read moreask them to set aside 20 sandbags, came in, loaded up and at the front desk, they donated all 20 bags with no charge, amazing grace, saving me money to put toward repairing the damage, thank you, thank you thank you

Slow service. Decent paint. If you're a female you're treated less than. I witnessed my wife get…read moreignored when at the counter. Photos attached

My mother and I came here to find paint samples for the inside of her house. Deja was so patient…read moreand helpful! She helped us find multiple color combinations for the living room and educated us on what colors work best for different rooms. Best customer service! We didn't get a chance to interact with other staff but they all appeared happy to be helping the other customers in the store.

I am so frustrated with Best Buy right now. We bought a refrigerator 3 weeks ago. We have had 4…read moredelivery attempts and not one was successful. First, they brought the wrong refrigerator. 2nd time: Right refrigerator but damaged. 3rd time: right refrigerator but still damaged. 4th time: Right refrigerator but guys said they couldn't bring it upstairs. I said the other 3 times people came they all saw where it was going to go as our home is designed with the kitchen on the second floor. Not sure if I want a 5th try. The incompetence is breathtaking. Every time they say you have to prepare so I have to empty the refrigerator and move furniture, etc. How they deal with such incompetent delivery people, I don't know.

Ask for Jonny and you'll get the best customer service from an appliance company EVER!…read more I walked in knowing the models and discounted prices that I wanted. It's really nice knowing that you can get either the Best Buy discount and/or Pacific Sales discount. Plus, you can't beat their 10 year service plans. Compared to Best Buy, there's no question which one logical people would choose. I had issues with delivery out to Temecula, but Jonny was there each step of the way to get everything to work out. I bought a Frigidaire all-fridge and LG steam washer & dryer. The fridge was the easy one. But with the small space in my home's laundry closet, had multiple issues installing the LG. After two plumbers and alterations to the gas line and the water lines, the LG is ready and running. If you want personalized care even when you least expect it, then ask for Jonny (manager). Otherwise, I'm pretty sure the delivery division would've talked me out of LG steam and into a different model. Just remember, appliances go in your home. And if you're a true homeowner, then you want it to last throughout the years. Get what you want!

I stopped in here on a weekend to get a gallon of matched-paint. The young man behind the counter…read morewas polite and professional and was able to match our paint piece perfectly. Only thing that could have been better was I wasn't aware of their hours and when he said the paint would be ready in ~30 min I thought about taking my car to a car wash while I waited. Fortunately I checked their hours online and saw they were closing in ~40 min. Since it was kind of close to closing, it would have been good if the employee had let me know the closing time so I could make sure I didn't wander too far away or get distracted shopping in another store while I waited. Overall pleased with this store and service though. It was my first time visiting. Oh, I also like that they saved my color in their computer so I can ask for it again without bringing in a sample!

Rushed pickup at 15 minutes before closing. Juan set me up with the 3 cans of paint I needed to…read morematch a previous contractor's work gone bad. The new contractor needed the same paint and finish to redo the walls in our hall bathroom. Juan set me up with an account so I will know what color specifics and finish for future work. When I gave him my business card for the contact details, Juan noticed that I'm a realtor and asked if I buy paint often. I explained that I buy paint for my sellers who need to freshen things up before marketing their homes. Juan suggested a professional discount that I can register for and save myself and my clients money. Juan was very professional and gave me the same customer focused service that he'd give to all his customers during the business day. Highly recommend the quality of Sherwin Williams paints - I use the Super Paint and Juan for his exceptional service.

A shout out to Cory and the other staff at Airgas Ventura. I recently moved across town and…read morecoincidentally it was time to swap my 10# CO2 tank that goes with my SodaStream. When I got my system put into place at my new house, I was only getting air, and only sporadic carbonation. I called Airgas and talked to Cory, who was very knowledgeable, and gently suggested that the problem was on the SodaStream's end. BUT he told me I could swap out my tank for new one since I thought there was something wrong with it. I did that the next day, no questions asked. Turns out that in my move, the large brass nut on the SodaStream end of my hose assembly had worked itself just slightly loose. I tightened it up and now it's good as new. Kudos to Ventura Airgas for exemplary customer service!!

Sold us the wrong tank even after trying to show him what I needed. Was more concerned with other…read morethings that had nothing to do with what I needed. I'd use a different Airgas store. Called to let them know we were sold the wrong tank and were blown off. $200 later we now have to take our business elsewhere.