1. Ferguson

    1. Ferguson

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    Austin, TX

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    Ferguson

    3.1 (7 reviews)
    Closed Closed
    Updated 2 months ago

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    4 months ago

    Ferguson on Airport Boulevard is not a good store. The customer service there is horrible and selection is limited. The

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    Molly M.

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    5 years ago

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    4 years ago

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    9 years ago

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    Five Brothers Appliance - Quality Home Appliances at Affordable Prices!
Open-box and gently used Washers, Dryers, Refrigerators, Stoves. Free delivery & Installation

    Five Brothers Appliance

    4.1(28 reviews)
    5.5 mi
    Locally owned & operated
    Offers customized solutions

    The store personally and product selection were excellent. My installation was awful. The…read moredelivery/install individual was a taciturn man, who appeared anxious to do as little as possible. This individual hooked up both machines and opened the door to leave, I pushed on the washer and observed that it was rocking on the mounting pads. I advised the installer that the machine was not level. His answer, "THAT is a heavy machine!". I agreed, but stated that he maybe should have brought a helper. Not willing to have him leave the machine for me to level; I helped him lift and adjust the leveling feet. After he left, I discovered that he had totally botched the dryer vent installation. There was an extending periscope type duct, that mounted to the machine vent, then went behind the machine and extended the vent to the top of the machine. This allowed for the machine to be placed closer to the wall. This cretin, loosely zip tied the flexible duct tubing to the machine, then zip tied the extendable vent tube to this tubing, then zip tied ceiling vent to top of periscope vent, and dropped the periscope vent in it's entirety, behind the machine. He then left, leaving the dryer about 8 inches from the wall, and without making the water connection for the steam dryer. At 76years old, I wrestled the machine away from the wall to correctly install the vent apparatus; the machine was then placed back into position. It now sits 3" from wall. It is almost level, but i cannot raise it to correctly level it. There is still NO water connection to the dryer. If i had known the installation would be so terrible, i would NOT have purchased the washer and dryer units.​

    I had made an online purchase without even having to speak with anyone, I got an email confirmation…read moresaying my delivery will be next day. sure enough next day they called saying they were on the way, brought my fridge in got it setup and I was good to go! definitely recommend!

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    TruPro Appliance Repair

    TruPro Appliance Repair

    1.5(6 reviews)
    2.3 miDowntown

    TruPro Appliance Repair is a business owned by Dquarius Butler and is in FORFEITED status with the…read moreSecretary of the State of Texas. His other business is not listed with the State. It is/was called Mister Fixed Appliance Repair a Facebook run business that stole $717.98 from me on December 6, 2024. Butler preformed no work and stated me needed the money to buy the part. I received no part, no service, just a note to pay back the money. To date Butler has not paid, blocked me from communicating with Mister Fixed Appliance Repair. At that time TruPro was a dead business in poor standing (wonder why), but after this theft I can no longer find Mister Fixed Appliance Repair!? I can only find his old business that he is trying to resurrect. Stay away from Dquarius Butler, Mister Fixed Appliance Repair and TruPro Appliance Repair LLC. they are all dishonest and looking to take your money.

    My grandmother had the worst experience with TruPro appliance repair. She dealt with a man named…read moreDquarius B, he quoted her $500, to FIX the dryer (he said it was simple and he just needed to order a replacement piece.) Well he took the $500, ordered the wrong part for her dryer, and hasn't called or been back to fix his mistake. Not only does this company, steal your money, they take advantage of senior citizens, they take advantage of women, and leave you with an appliance that is still not working!!!!! I am doing this yelp review for my grandmother because my grandmother is a senior citizen who does not have a smart phone nor does she have the comprehension to do any type of review. I highly encourage any future customer to go elsewhere.

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    Ferguson - hardware - Updated September 2026

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