Molly and Steve, I think you guys have a LONG way to go…read more These generic, copy paste responses go to further my frustration as we both know that nothing is really going to change. I listened to Steve when he called to discuss this with my husband and he sounded like THE ONLY reason he called was because of my YELP review (which he mentioned). With all of the dropped balls, lies and lack of professional follow up and lack of courtesy, one would think THAT would have generated a call from management, NOT my Yelp review. Your staff needs intense customer service training. Nobody knows what they are doing and no one cares either. We had planned on replacing all of our appliances and we will definitely go elsewhere for everything. You guys are NOT worth the headache. I don't know if it's Ferguson as a whole or just this location but this experience was HORRIBLE. I wish I had read the other reviews about this place PRIOR to walking in your doors because if I had this would never have happened. I would have gone to Lowe's or Costco from the jump.

bottom line, this company told me that with my 6 burner range i purchased from them that I NEED a…read moredowndraft. Nope! just padding their pockets, then just when you think you e paid for all your appliance, they hit you with another undisclosed bill demanding payment. Once the sale is complete you are on your own, they don't want to help you, the do not return calls, they either leave you on hold or they transfer you to a different team member to dodge concerns. and their after sales customer service is terrible ...... RUN away from Ferguson, you won't be disappointed you did

I loved my experience with the kitchen works, from the personal service, the price and the quality…read moreand beauty of the quality of the materials. My kitchen and bathroom are now gorgeous!

For the past few years, my husband and I had talked about updating our 30-year-old kitchen, and I…read moredreaded it. From what I'd heard and read, this costly process often turned out to be a nightmare that yielded disappointing results. Instead, working with kitchen designer Emily Dolan at KitchenWorks (who was recommended by our contractor, Steve Spratt Improvements), was fun. And the results are more beautiful and functional than I had expected. She started by visiting our house to see our kitchen, and then she listened to what we wanted and what we wanted to get rid of with the remodel. She asked us detailed questions -- Do you use your microwave to re-heat or to cook? Could you use another pantry near the refrigerator for storage, or would you rather have more counter space? Have you thought of using tray dividers in the cupboards over the refrigerator to store your trays and cookie sheets? Based on our answers, she drew up several layouts for us to review. She willingly revised elements of the plan we settled on, and once the remodel was underway, she came by a few times to see that the installation was going smoothly. I never felt the clock ticking when I met with her, or rushed into a decision, or pushed to choose the most costly materials. She was even willing to look at the flooring samples I brought by to help me envision which would look best with the cabinets and countertop we had chosen. Now, we have a kitchen where everything we use has a place that makes sense, and just catching a glimpse of it from our living-room or den makes me smile. I wholeheartedly recommend working with Emily Dolan at KitchenWorks!

Highly recommend Southpoint Kitchen and Bath. Just completed a remodel of two bathrooms and we…read morecouldn't be happier. The quality of their work is top-notch and they finish on schedule. Yasin, the owner, is readily available to take care of any issues either during or after the job. Will definitely use them again when the need arises.

Southpoint K&B just finished removing a tub and installing a shower and replacing tile in a second…read morebath. They also replaced the BR sinks and countertops. We couldn't be more pleased. Ismail visited to talk to us about the work, showed us numerous options, and was very helpful in helping us choose tile. This was one stop shopping... we didn't have to schlep to tiles shops choosing tile... they have everything right there in their shop. Yasin oversaw the work and kept tabs on each step of the process. Oscar, William, and Luis worked well together and kept us informed on their progress. We can't say enough good things about this company and highly recommend them.

Absolutely love this company! In 2013, we built our home and used Kitchen Krafters for all our…read morebaths, laundry room and kitchen. The last couple of years we've remodeled both bathroom, added an entertainment center, upgraded the laundry and pantry with more cabinets and added a coffee bar. We just Love the quality work Kitchen Krafters has provided us for all these years. Highly recommend Kitchen Krafters!

we appreciated the help Mary from KitchenKrafters gave us in designing our kitchen. It all worked…read moreout very well. Thank you.

I am so happy with my new kitchen from Onestop Kitchen! The team was professional, efficient, and…read morepaid great attention to detail. The whole process was smooth from start to finish, and the final result looks fantastic. I highly recommend them!

We contracted the Warrenton location to remodel our master bathroom in March when we feel in love…read morewith the design that was done. They didn't start construction until May 12, and it was difficult getting them pinned down on that date. They knew from the beginning we were wanting them to be finished before our vacation in June. They started strong with 3 workers the first day to get demo done in one day, but from that point on they never worked a full week and vary rarely worked a full day. Our project that was supposed to take 4 to 6 weeks took 3 months. Three of the most aggravating, frustrating months we have ever spent. The contractor didn't show up half of the time, and the work he did had to be redone many times. He didn't even know how to build the half wall for the shower, and we had to explain it to him. They wouldn't let us know when they weren't coming even though we asked time and time again so that we could let out our animals. They didn't obtain the County permit for construction, and that delayed everything. They always had an excuse for why they weren't working. We finally had to threaten to get a lawyer for breach of contract to get the work completed. Although the design looked good on paper, there wasn't enough detail to it to fully execute it properly. The plan for the closet was not detailed enough to show that the opening was only going to be 15" wide with the shelves as shown which would have been even narrower because the hangers extend outside of the closet. I could go on and on about the aggravation we have experienced over the last 3 months, and the extreme stress that this has put on our family. The end result is beautiful, but I hope the construction holds up.

Had our granite countertops installed by granite vision, excellent and quick install. From the…read moreshowroom to installation all employees were very knowledgeable and easy to work with.

We replaced a large kitchen island and added some accent pieces of granite in the living room and…read moredining room. Granite Vision ROCKED IT!! (Pun intended, of course.) Krystle was so helpful through the entire process and the installation team was pure professional, courteous, helpful, and, in these COVID times, were all appropriately masked the entire time they were in our home. Despite a small hiccup with a measurement, Krystle was able to turn around a replacement piece in two days. Hey, mistakes happen, but her proactive response was first-class service, with a smile. We've had a not-so-good experience with another company, but Granite Vision has now gained a lifelong customer. Thank you Krystle and Team!

We were very happy with our kitchen remodel by DreamMaker Bath & Kitchen. We will definitely use…read morethem again!

From the owner: Our distinctive, full-service remodeling approach focuses on serving our clients from design…read morethrough installation. With a dedication to superior craftsmanship and ethical excellence, our home remodeling specialists are commited to delivering a design that meets your specific needs, while communicating consistently throughout the entire process. You can feel secure that your project will be completed in the most efficient manner possible with minimal disruption to your life. We at DreamMaker Bath & Kitchen have an appreciation for our community as an independently, locally owned and operated franchise, yet also benefit from annual training on the latest products, technology and techniques from being part of a national organization. Plus, our foundation in honest, ethical business practices and commitment to excellence makes us the professionals you can trust to give you the home of your dreams. Contact DreamMaker Bath & Kitchen of Greater Fredericksburg to start planning your own dream bath, kitchen or interior remodel today!

Garrett was very prompt at coming to measure and talk with us. He had promised the quote on…read moreThursday which was 4 days ago. We have reached out to him with no response. We have decided to go with another company as he is unreliable

I really wanted to like them. He came out to give us a deck estimate and it seemed very promising…read moreafter chatting with him. It's been 3 weeks and after multiple attempts to contact him, we never heard back and never got an estimate. We're very disappointed

Absolutely not. My 30X30 garage is a straight forward, bare minimum job actually requiring only…read moreinsulation, hanging sheet rock and making cut outs for lighting and some trim. This was EASY work. Tell the truth! I have my own electrician and painter so no add-on's or kick backs for referrals. THATS why this was low priority. This man is cherry picking the jobs he will even write estimates on, at the expense of peoples time. That is unethical. The poor perception was well earned. The disappearance is fact. Nevertheless, yes I've got this. And good luck with your career beloved.

We selected Forte to do some rain damage to our home. Bayram came out and later sent us an estimate…read morefor what actually was a lot of damage that the adjuster could see. His team of guys were on time and came ready for the unknown things as well. Bayram takes a lot of pride in making sure a job is well done and he knew what to expect and yes he was right. The job is done and it is beautiful and we could not be more happy. Looking forward to our next job we want to have done. His teams work together well to make it right. You cannot go wrong with Forte Concstruction. I know we didn't. Thanks Bayram and all involved in this project. Patty and Edgar

Moved to VA from CA. Bought my first home, which was also a brand new home. Day 2 of living in my…read morebrand new home, I bought 4 appliances from Appliance Stop including a washer and dryer set. They offered free delivery and installation. Less than 2 hours after installation, within 5 minutes of starting washer for first time, I informed/notified store in writing that water leaked out of unit and flooded entire laundry room, soaked both closet floors/carpeting/carpet pads on each side of laundry room wall, and into laundry room floor HVAC register soaking multiple places and things in basement, including insulation, water heater, framing, etc. We turned water source into washer off within 5 minutes. Requested store send someone out to repair and fix the damage and leak they caused. Store sent worker next day to only fix unit. He took apart entire unit before he found drain valve was loose. Spent a few thousand on the appliances. They caused thousands in damage and only offered $250 as a partial refund to try to resolve all the damage they caused. Not acceptable. I attempted to give them multiple chances over multiple days to fix it and make it right. I am reasonable. They wanted to do nothing for me.

This place is the Walmart of appliances..it is cheaper than the Goodwill..lol..i bought a stove the…read morefirst tme around..i then bought a washer and dryer...a fridge will be next....they even come with a warrantee...so come check this place out before i buy it all..lol...What What What.