It helps if you know what you are looking for. I failed to secure a packing ring in the connection…read morebetween the exhaust manifold and exhaust pipe. The one I selected from what came up on my screen had to be ordered and when it arrived, I realized it wasn't what I wanted because it was solid metal, instead of the usual material I've seen. I think these things used to be asbestos, like brake pads. I thought I would install the metal one anyway, then decided I better not. Found a list on rock auto and was able to identify a manufacturer and part number. When I called my local O'Reilly, they did not have it but quickly suggested the Del Paso store, where their inventory showed one in stock. I've never been to this store and it is easily twice the size of my local store. I believe they had five or six clerks behind the counters when I walked in. All were helping customers, with one person in line. I had a 10 minute wait. But the youngster who called me over to the counter was a stand up comedian. Or could be, if he kept his day job. He immediately questioned the veracity of what my local guys told me, "What do they know?" And followed that up with numerous comedic observations. They did indeed have the part and that kids demeanor made the entire interaction enjoyable. If my local store wasn't so good and usually stocked with what I need, I might consider going the extra few miles to the Del Paso location. I got the packing ring installed and the job done before the Superbowl ended. Win-win!

Please open the box before leaving the store Some of…read moreemployees are sleepy and they give u wrong parts and when u trust them for not opening the box and not checking It waste ur time and at the time of returning the parts for exchange they show some attitude and raise their voice. Be aware at the time of purchase

Another great experience at O'Reilly Auto Parts on Cottage & Fulton…read more My "Service Engine Soon" light went on and I went to O'Reilly to find out the code. Shawn gave me a great customer service experience. He was attentive as soon as I walked in the door, went out to the parking lot to read my code then gave me possible causes. He was authentically nice, knowledgeable about my car make and model and went the extra mile.

Kristina was awesome friendly and professional!! I appreciate you !!! If you need anything ask for…read moreKristina, Simon or Nick!!!! You won't regret it!!!

Thank you so much for upgrading our lexus! We are camping ready!…read more This is our 2nd car that we purchased a roof rack and bike rack for from rack n road. The experience, like the first, was quick, informative, and convenient. Everyone is very educated about the products and eager to help. We are very happy with the piston ion bike rike and yakima mega warrior roof top basket. Made my car look like a beast! Thank you again for the installation! We definitely recommend rack n road to anyone looking for more space or fun toys for their next outdoor adventure.

I came in the other day to look for a smaller roof cargo box. I initially bought the thule motion l…read moreat rei not knowing how big it actually was because they didn't have a floor model. I returned it searching for a smaller one. During search for a new smaller one I found rack and road. Came in and took a look around. Saw the thule force l sport which was about the size I needed. Could have been smaller but the smallest they had to offer that was brand new. Told the sales guy I'd be back after thinking about it. I came back about an hour later. Stood around in the store for a good 15 minutes before 2 guys that work there asked if I needed help. I told them I'm interested in getting that cargo box and asked if they could mount it for me which he said yes. OK, so they gave me the dusty floor model that had a scuff mark and spider web with spider in it. Didn't bother to at least dust it off and remove the spider if they're too lazy to get me a new in box one. Anywaus so i had to remove the cargo box, kill the spider and remount the cargo box. Smh. I gave it a gracious 2 stars because the African American employee helping me mount it was helpful otherwise I'd give it zero stars if possible.

Thank you so much to Miguel for going above and beyond. On…read moreour way driving to Sacramento to drop off our granddaughter, the car battery literally died on us. By some miracle we were able to get to this location and warranty exchange out the battery for a new one. Miguel took it upon himself to come out and help with the installation and check the alternator to see if there was an issue. There was, but that's an issue for the shop that just replaced the alternator last Friday. Hubby and I are very grateful for his concern and insistence to make sure we were ok. Thank you Miguel!

This place is so unprofessional. I can tell all they do is talk abd about customers because I have…read moreheard them. They are at times rude, the ones that are in control. Its in a bad area as it is and the people who are suppose to be leaders in my opinion are not good leaders. They yell at customers and have no regard for them. Its sad because Autozone is a recommended place. But do not go here! I usually go to NAPA because they are more professional. But I would not use this place at all, because they are not professional. And I rather go to a place where people don't get high on the job! Just saying...

Del Paso Dismantlers are VERY dishonest! When they opened…read morethey assured me that the two doors for a 2014 VW Jetta were the correct doors. I compared the doors and they looked similar. I asked Del Paso Dismantlers were they sure and they assured me these were my doors. My gut was not sure since the guy did NOT show me the hinges and removed them altogether without seeing them. I take the doors to my mechanic and he informed me that the doors have different hinges! They will not fit! I ask Del Paso Dismantlers about the hinges that were removed. They said it was a different part sold separately, which he never mentioned and did not even match. They never had the correct door and hinges. I could have used my old hinges although they were not a match for the doors bought. I couldn't even get an exchange! Long story short! Del Paso Dismantlers complained about how much money they invested in their yard and were strapped for cash! They WILL say anything to sell anything! Even if they know that is not your correct part or if it works! I asked for a refund of 300.00 which they refused! Even with receipt and next day return. I could not even get an exchange of parts! As I walked out, another lady and her husband were returning an engine that did not work! I said, "Good Luck" and sure enough he said, 'No REFUNDS '! Even if the parts do not work or wrong parts sold! The tall Asian looking Afghanistan is a CROOK because he purposely did not show me the hinges because he knows I would have said , "those are NOT a match and will not fit" The other owner ( shorter chubby Afghanistan ) is a RUTHLESS salesman. He was nice before buying but when I informed him of the incorrect doors and missing hinges and asked for a refund or correct replacement he just became another person. He was RUDE, unethical and unprofessional. I thought WOW what people do for MONEY! I figured they saw the opportunity to scam an older lady and not correct a wrong! Beware if you buy parts at Del Paso Dismantlers on Del Paso Blvd. Sacramento. Margarita Garcia

Avoid. I only went…read morehere since it was close in my neighborhood. I saw they open at 9 am. I walk over there. Not open. I thought maybe they changed their hours. I call to make sure. Someone picks up. They said open at 9 am....Okay. This was 9:15 am. Oh yeah. They sell bad faulty parts from stolen cars.

Super helpful they have a really spacious parking lot kind of just for them so it works out really…read morewell. The staff is amazing and really helpful. They do free check engine light checks and they let you know kind of what is wrong. They're not a whole mechanic obviously but it's a great way to kind of get an idea of where you do need to go.

I am writing to formally report an incident involving Manny and his unacceptable customer service…read more I initially asked him if a cabin air filter was available. He informed me that it was not in stock. After that, I began walking through the store to look for antifreeze coolant and possibly other items, as there are many products available for purchase. At that point, Manny began yelling at me, repeatedly stating, "It's not over there." I calmly explained that I was not looking for the cabin filter and that I was browsing other items in the store. Despite this, he continued raising his voice and repeating himself. When I tried to clarify again, he responded by saying, "You must be dumb, because it's not over there." Being spoken to in that manner is completely disrespectful and unprofessional--especially from someone in a management position. I believe this behavior should be reviewed on the store's camera footage, as it is all recorded. No customer should be treated this way. I respectfully request that this matter be addressed appropriately. This type of conduct does not reflect the level of professionalism customers expect.

I left my car door open and didn't notice for days. Needless to say, the battery was DEAD dead…read more Managed to get it jumped and limped into AutoZone to confirm the diagnosis and get a replacement. Braden couldn't have been nicer or more helpful. He tested the old one and even replaced it with the new battery. I'm so grateful.

Shout out to Cindy and the manager Dave for helping me with my battery problem. Very helpful and…read moreunderstanding.

I'm not from the area but when my tire pressure was low and the chevron station air pump caused it…read moreto be critically low I luckily found 2 angels! Angel #1 - Ex-O'Reilly's manager Kyle sent me over to current O'Reillys at this location where Amazing Person #2 Dylan (current store manager) did not hesitate to help me get some air into my tire so I could safely drive home! Honestly, in my brief chat with them folks, I could tell how they are truly there to HELP anyone!! Thank you Dylan for saving my day!! Your assistance was key to me getting home safely 300+ miles away and your service and helping hands were invaluable! If you need any help on parts or anything car related, you must hit up this O'Reillys!

I stopped by to pick up some oil in my coupe, which for some reason triggered the large teenager…read moreleaning at the counter. Not once did I mention my car. He started loudly talking about how my car isn't that great, and how he "has a buddy" who works on customs for the r35, some random made up takes on California law regarding the 25 year rule etc. An absolute stereotype of a forum enthusiast. "Are those TEs? Yeah... they're alright" I'm on Advans. Hate to sound like an elitist but someone needs to get this guy back in school so he can learn not to talk down on people from his entry level job while he goes home to watch some fast and furious reruns. Old guy working at the front was cool though.

I had a great experience here with great staff especially Bryon he was very helpful and…read moreknowledgeable with the parts I needed. He was patient and super kind. Bryon's customer service was definitely a 10 out of 10 but all the staff was truly amazing. Definitely coming back for all my car part needs!

Great customer service and very helpful staff! Everyone was friendly, professional, and really good…read morewith their clients. I especially want to recognize Bryon, who was amazing and made the whole experience so much easier. He was helpful, patient, and genuinely cared about making sure I was taken care of. Definitely appreciate the great customer service and would recommend them!

So awesome. Eric came out to do my oil change and was super kind and helpful. 10/10 for me.read more

Eddy literally was a godsend, not only was he incredibly kind but he was quick to action. We are…read morevisiting from out of town and my alternator went out in my Honda Odyssey. I had to get pushed to the side of the road with my 4 kids. I called eddy after reading his yelp reviews and he gave me an ETA, diagnosed, and fixed it in a couple hours. He was also more affordable than I would've ever imagined for a mobile mechanic. After I paid him I literally told him I loved him. Thank god for honest, kind, and intelligent men like Eddy!