They were low on staff and were only taking take out orders. We were able to eat in the restraunt though. We ordered a small cheese pizza and a large Greek salad. Both were very good. The staff were very attentive. They kept the drinks filled and checked in on us several times. Even the people cooking came by to see if everything was good. read more

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We ordered a half veggie half meat medium size pizza as pick up. The sauce was good and the toppings were just OK. There was not much cheese and the crust was thin, flat, tasteless, and seemed premade. When ordering we noticed there was an up charge for thick crust but we thought it was describing a Sicilian style crust so we did not order that. I guess that would have been a better choice. read more

First time here! As soon as you walk in there is no sign saying seat yourself or anything. Communication was not clear on what to do so we ordered from the register and the lady said oh you to come in and sit and we take your order. Again nothing was clear on what to do. We ordered evidently from the to go register. We ordered a personal pan pizza and cheese ravioli. We told the lady were eating it here. Waited 35 minutes for our food . I had to go ask about my food. They said oh it's been sitting back for 20 minutes no one said anything to us about our order being ready the lady that originally took our order left and never told the other lady about our order. People need to work on there communication skills at this restaurant. The food was good nothing really to rave about. The water I was drinking tasted not good. I don't know if I would recommend this place to anyone. Employees just sitting around like they got nothing to to do. My motto is if you got time to sit and lean you got time to clean. Very disappointed in my first visit to this restaurant establishments. read more

We ordered take out. Pizza was still good and hot by the time hubs arrived home. Good ingredients! However, the pizza is waaay too salty. Ugh! read more

I've been coming here for years and never had any issues. But I encountered the rudest person and waitress named Sarah. I've been trying for a week to get in contact with management or the owner with no one reaching back out to me. I will not be back which is what the waitress told me to do and I will encourage everyone I know to do the same so they won't have the same issue I had. read more

Have always had good, fast service whether eating in or placing a to go order. Pizza is superior to the chains by far.

Place is not bad. I had a The Works Calzone, it was pretty good along with a Caesar salad. I came here with some friends around 5:30ish for dinner, when we first arrive there was only one family there so the place was pretty quiet. But after we got started with our salads the place started to fill up fast. Our serve was nice, I can't remember her name. (If y'all read a lot of my reviews, remembering names is not my strongest, I need to start making notes of this) Fining the location was not heard and there is plenty of parking. I didn't use their bathroom so I can't give feedback on that. But over all not a bad experiences, I am giving it a 4 instead of 5 just because I was expecting my Calzone to be more filling and have more meat in it. Will for sure return read more

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Family stopped in after doing some Shopping to grab a bite to eat. I got the build Your own with no marinara and we also got the works, ams a meatball sub. Everything was absolutely delicious! I love good pizza ams quality dough and they came through. Note it is not a fancy place ams it is located in a retail shopping center - but worth a drop in read more

Ferrandos - Richland - Build your own Stromboli - Pizza Near Me - Aiken, South Carolina

We had a large group for dinner and were easily accommodated. A local favorite in Aiken, I ordered the margherita pizza to share with friends. My husband got the meat calzone. Others in our party got the meat pizza, a cheese pizza to go and breadsticks (yummy and plenty to share) Our service was friendly quick and really made us feel welcome there. read more

I like to say this place has the best pizza and dessert I've ever tasted in Aiken. I had the pleasure of trying a slice of pizza and a dessert called a strawberry stromover I have never tasted anything like that before and I'm glad I have. If I'm ever in the area and I really want a strawberry dessert I know where to look to. I recommend this place if you haven't tried it yet. read more

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The restaurant was warm and friendly despite the down pour of rain outside. I stopped by with my daughter from USC Aiken to grab a bite. We order pizzas and they were delicious! The sweet tea was not sweet. We mentioned it to our waitress and she gladly gave us some really good sweetened tea.The women's bathroom however was a hot mess and we had to use the men's restroom I mentioned this to our waitress while we were there for an hour and a half and nothing was done I did not like that part. The food was delicious but not cleaning the bathroom is unacceptable especially in a dining facility. read more

Ferrandos - Richland - Dining Area - Pizza Near Me - Aiken, South Carolina

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It's a shame I have to write this because this restaurant actually has good food but I had to leave mine here today because after driving 15 mins to pick up my carryout order, I was ignored by 4 employees as I stood at the register waiting to pay for my order. I was finally able to ask one of them if there's anyone available to cash me out for my order and was told, "Yes, they're ignoring you." I hope you enjoyed my pizza, I will NOT be back. read more

Everything was good until we finished our appetizers. We waited over an hour for the food to come out even then we didn't get the food all together because they had messed up one of our dishes. Our server was very nice and new what she was doing. I didn't really pay to close attention to how clean the store was but it seemed to be fairly clean. read more

It took us 50 minutes to get our food. I understand understaffing is an issue but this was absurd. I have not once waited this long in any restaurant especially sit down. Not to mention we only got talked to a few times but our waitress. I will not be coming back here as a college student usually on a time crunch read more

Went here not long ago and while the waitress started out being nice, that COMPLETELY changed when we nicely asked her to wipe off the table because it still had crumbs on it from the previous customers. Boy was that a mistake. She acted like it was the most annoying thing to be asked, grabbed some Windex glass cleaner and barely wiped the table. After that she had an attitude with us and we felt uncomfortable the rest of the time. read more

Service was worst part. Cheese steak and meatballs, took 11 minutes to even get a soda, then sub came 20 minutes later, I asked about the meatballs, and she said oh yea let me get this, we'll they came out after I finished the sub. She asked if I would like a Togo drink, I said sure, but after I got the receipt , which came faster than a rocket, I decided to just leave, I highly recommend anywhere but here‍ read more

Most expensive and worst pizza ever!!! Margherita pizza had no fresh mozzarella, no fresh basil. A one topping pie with tomatoes, cost $30!!! Child's pasta was cold, beer was flat (so were the soft drinks). Save your money, go to domino's. read more

Good pizza and breadsticks with Alfredo sauce Yum! I do have to say they have one of the best Greek salads I've ever tasted. Great place to come with a group large open dining with plenty of seating and they also offer takeout! read more

Service was terrible. Placed the order over the phone and the man was very rude & rushed me through the process. I couldn't order everything I wanted because the man sounded as if he was irritated from the moment he answered the phone. read more

Excellent pizza! Stromboli and calzone were great too! read more

Ferrandos - Richland - Delicious! Three cheese with half mushroom, half pep - Pizza Near Me - Aiken, South Carolina

Please tell me how a Baked Spaghetti Dinner including salad and an extra side salad was $26.00 and change? The Spaghetti dinner was less than $12.00 and the extra salad was less than $5.00. This was a take out order, and I didn't pay attention when she quoted the price on the phone. My husband went to pick it up and couldn't believe the price but paid anyway. Just make sure you double check your bill before you pay!!!! Can't afford to throw away extra money in this time of high inflation. Disgusted. Plus, I ordered meat sauce on the spaghetti but was hard pressed to find any meat in it. Never again. read more

Our waiter was tentative, always refilling our drinks quickly and efficiently, no issues with our server whatsoever. However, they were out of 50% of their drink station, on a Monday today. We had a table of four, one calzone, two Stromboli, and a pizza. Both Strombolis and calzone had raw dough on the inside, and one Stromboli was missing ingredients that came with it. The calzone was severely over peppered, as that's all I could taste was raw black pepper biting into it as I went. We also ordered pizza bread and mozzarella stick appetizer, neither were hot and the pizza bread was greasy. Our food came out mildly warm, as the cheese didn't even string. I understand they seemed to have one cook in the house, but the food could've been better. Only giving 2 star instead of 1 because our server was very nice and good at her job. read more

They were slow an disorganized at lunch. Had two hard working servers and no one manning the register and only one cook. My order wasn't ready when I got there so I said I'd come back in ten minutes- came back in 10 minutes and waited for 15 minutes before someone talked to me again. Then they said my food was done but that it was my fault that I didn't get served sooner because they only had my name instead of my phone number... when they never asked me for my number. Would not recommend going here because the owners are rude and it's poorly run. Food is still decent. read more

Service was Extremely slow at this location. My husband and I were the only ones in the restaurant and it took 45 mints just for us to get our food. Another customer came in after us and she damn near had to walk in the kitchen to get some one to take her drink order. The waitress was not attentive at all and didn't seem to care much or stayed focused on her job. I will never visit the Fernandos on Richland Ave again. I would rather drive to the south side location read more

Ferrandos - Richland - Pizza Near Me - Aiken, South Carolina

If I could put zero stars I would. NOTHING is ever right here. We called and ordered a pizza and it came out wrong and the manager got an attitude with my husband and they offered to heat us up some pepperonis and put them in tin foil and we can add them or they could just throw them on top. read more

Waitress was clearly in A bad mood. I suspect from the comments that it's the owners fault. Probably treated like crap. It taking a long time to get food, it's not that busy on a Friday night. read more

Ferrandos - Richland - Pizza Near Me - Aiken, South Carolina

The wait time is outrageous... When we did get our pizza it was over cooked but we had waited so long we were starving. It was not the waitresses fault. This has happened several times!!! We will not make that mistake again... read more

Worst service ever. I felt bad for the waitress being stuck with lunch rush..she needed help. They ran out of Pepsi and screwed up my order and my husband's order. Really sad, use to love this place! read more

Ferrando's always burn my pizza when I ask them to lightly cook it. One day I asked them to lightly cook my pizza and it was still hard and over cooked. After I told them, the cashier had an attitude and said they can remake it. I waited for 10 mins and the cheese on my pizza was half melted it looked poorly made and it was cold. After I told the cashier again he had an attitude like he made the pizza. How are you going to get mad at a customer about a pizza you didn't even make. I got a refund and I'm never going back there again. Don't go to work if you have a bad attitude. I felt seriously attacked, everyone like their food a different way. You can't be mad at a customer for wanting their food a different way. read more

I know that ever where there are challenges, does quality have to go down while prices go up? This restaurant was one of the best. Now, not so much. The pizza I ordered was ok, but tough to chew. The salad was a sad albino yellow lettuce display. What happened to the greens!? I thought O'charley's had the market on pale yellow and white lettuce salads. The only thing green in the salad was the peppers, which tasted ok, but ... So we're paying more for less. By the way, someone should mention to the staff that you SHOULD Not! handle the money AND the FOOD without washing your hands in between. Yeah!, I saw the guy collect the money and then go cut up pizzas. Ugh! read more

This place has the rudest manager I have ever seen! My friend ordered the "large" antipasti salad. It came out smaller than the "small" size. When he asked the manager about it, his exact quote was, "numbers don't lie. It is four ounces of lettuce." It also consisted of one small slice of salami cut into quarters. All of this after waiting more than an hour for food. We also waited about 10 minutes after asking for a check. Absolutely awful. read more

Best pizza outside of New York City. I heard the owner was from the Bronx so it makes sense.

Are you kidding me? Is this a restaurant? Bad service, bad manager, bad food! This sis simply a waste of space!

Normally the pizza here is Ok but today it was hard and burnt. We really contemplating on taking it back but I'm always Leary on returning food. I think it will be awhile before for I buy from them again. They can see the pizza before it is boxed- why would you choose to give this to someone. read more

Ferrandos - Richland - Hard as hell! - Pizza Near Me - Aiken, South Carolina

Went there this afternoon. Talked with great waitress who assured us they could make any kind of crust, ie, thin, medium, fluffy. Went back for dinner. We ordered thin & crispy. It was thin & soggy We will not be back. Very disappointed. read more

Is it possible to do negative stars?! Where should I start.... - salad served with your very own packet of dressing, since apparently having actual salad dressing, not in individual packets, would be crazy for a sit-down restaurant. (And we had to ask for silver ware, since apparently that's not implied either). - "appetizer" mozzarella sticks (frozen food that was heated up) 4 out 8 literally had one bite of cheese and the rest of it was hollow bread. - lasagna was served COLD and when my husband told our waitress it was cold (after he took a bite), she didn't even say anything about being sorry (which wasn't even the complaint part, just worth noting) but took it back and stopped back by the table and informed us, the cook was "heating it up". Yes, they took served and eaten from food, and "heated it up" and re-served it. No. Unreal. - when we finally left, the waitress was cleaning the tables with a bottle of glass cleaner. I can't. This isn't a restaurant, this is a glorified cafeteria where the service is as bad as the frozen food. Don't waste your time or money (because trust, it isn't cheap!) read more

We went here Sunday afternoon. The place was not busy. There were several empty tables so we assumed our service would be ok. We were wrong. Once we were seated the waitress came and took our drink orders. After that, it was 25 minutes before she came back to take our food order. We were just about to pay for our drinks and leave when she came up. The food was ok, but the service needed some help. read more

I would give zero stars if possible. My husband and I went on Wednesday evening for dinner. There was one other table seated before us when we arrived. We ordered one large pizza and two iced teas. 45 minutes later, our food had not yet been served. Other patron had come into the restaurant after us and started to receive their food. My husband alerted the waitress that we were still waiting. Upon her return to our table, she informed us that there had been a "mis-hap" and that our food ticket had not been placed by her. She asked if we wanted her to do now or just leave. No apology was offered. We asked to speak to the manager and was told there is no manager ever at this location, however, kitchen staff would come talk to us. We were then told we had 2 options; place the order again or just leave. Also no apology was offered. No 3rd option of an apology or offer of a bread basket or salad while we waited. When we asked again how do we contact the manager or owner, we were told to "leave, never come back, and DON'T LET THE DOOR HIT YOU IN THE ASS ON YOUR WAY OUT"! We could not understand this hostile behavior to us. We have been only in SC for less than a year and have never been treated in such a disrespectful way . We are a semi retired couple and in no way were causing a scene read more

their ravioli is microwaved, overpriced microwaved food. service was terrible, The waitress had a tiny attitude,but please do not eat here.

It has been hit or miss here. I have went and had great food and a good time. But i have also been there and received some pepperoni slices when I asked for just cheese for my son. They go back to redo the order (now we have to wait another 15 minutes) and this time slices come back hard and burned on the bottom (see other reviews for pictures) mine were about the same. Wish there was better consistency with this place. But when they are on their game.... the food is good. read more