Had an issue with the car on the highway. Gave these guys a call and we were in and out within 15…read moreminutes. Hard to find good mechanics, but these guys were legit

I bought a 2009 Honda accord from North end auto sales over this last week I just wanted to say…read moreJohn did a great job he was very friendly and also explained everything the car was in very good condition I'm very happy with it this dealership is very trustworthy and I would recommend anyone needing a new used car to go here they will take great care of you!

I brought my 2021 BMW 330i in for an AC diagnosis. They sent me a video of a pinhole radiator leak…read morethat had eluded the previous three repair shops (along with an impressive write up/evaluation of most all other systems). Their experience with BMWs led them to the correct diagnosis; Radiator leaks can shut down the AC system. I have owned twenty seven cars over the decades and have worked with about as many repair shops. Brum's is an impressive stand-out.

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

Takes people money and doesn't do the work to the vehicles! Very unreliable! Nasty attitude! Leaves…read morecustomers cars unlocked! Never open! Had family members car for a month with no results!

I have had nothing but good experiences with John's Auto Service. Him and his staff do an excellent…read morejob and they really care about you, the customer. They are deliberate in the work they do and make sure your car is fixed properly. Will 100% continue to go to John for all my cars needs. My car needed spark plugs and coils. I brought my car in and his staff did them while I waited. Very considerate of my schedule! All rates are affordable and reasonable!

The customer care, service, skill and fairness was just outstanding! The owners, Alison and Rob…read morewere so accommodating and pleasant to deal with. As a first time customer, with a difficult problem, I never expected the incredible outcome achieved. They are just what you are looking for with your auto needs. Great folks, who provide customers with knowledgeable service at a very fair price. It's refreshing to know these places still exist in the auto industry.

I made an appointment at Rob's Auto after I had gotten an appraisal from the dealer to repair my…read morecar. I brought it to Rob's and was very pleased with timely and fantastic service. My car was ready when they told me it would be and the final cost saved me $300. Definitely the place to take your car, or truck. I live in Tiverton, but well worth the trip to Westport for auto repairs. Sandra Browning

My husband and I swear by this place. HONEST, PROFESSIONAL, REASONABLE PRICES! We get our normal…read moreoil changes here as well as brakes whenever needed or anything else. There have even been times when I've needed a headlight bulb change and I had the bulb but couldn't manage to change it on my own...and they did it no charge. They've even given me a ride home when I left my car there for a tune up. We have never been disappointed with anyone from Mass Auto Tune! This family business is always busy...and it's no wonder why! Word of mouth travels fast!

The best and most honest repair facility in the area, have done business with them for over 30 yearsread more

Great and friendly service. They are attentive and responsive to their customers needs as well as…read morevery knowledgeable about autos and small engine repair.

I've been coming here for both inspections and some repair work for 8 years now, and have always…read morehad a good experience. Staff is friendly and quick. Today was totally different from the usual service I receive. I arrived at 2:20pm for an inspection. As I was walking towards the door, one of the staff members asked me if I was with the guy he was helping in front of me. I said no, and he asked if I was here for an inspection and I said yes. He then sighed and said "I'm gonna be here all night." The sign posted said they do inspections until 4 or 4:30pm, so I was well within an appropriate time frame. I shrugged it off and he said "you can go wait in your car, it's gonna be a while." I waited in my car for all of 15 minutes max (not long at all) before he came up to my window to get my car and bring it back. I rolled down the window and turned to my passenger seat to get my registration that I had placed there and he said, "Sometime this year." I quickly passed it to him and got out of the car. As I was walking towards the building to wait in the shade he called out, "I should've been home an hour ago, I should've been cooking by now." The inspection was completed in a timely manner and I followed him inside to pay. I walked over to the card reader on the table with my card in hand and stepped over to the side. He stood across from me staring for at least 5 seconds before he said, "are you ready?" I responded with, "yes..? I'm waiting for you." There had been nothing programmed on the card reader yet so what was I supposed to do? Overall it was just a very strange interaction that left me feeling like I was burdening him. I have worked with the public for 10 years now and could never imagine speaking to a customer that way, I just wanted to get out of there as soon as possible. Unfortunately will not be continuing my business with them.

I originally took my 2015 Ford Fusion to the Ford dealership in Fall River to diagnose a gas leak…read moreon my vehicle. The technicians at Ford put my car on a lift and then told me I needed a new fuel pump, ring , seal and gas tank for a total of $2,700, mind you they never dropped the tank for inspection. I declined and took my car home. The next day I called Norwest and explained to them my situation. One of the owners explained that while I might need a fuel pump it seemed highly unlikely I'd need to replace the tank but suggested I make an appointment and they'd be happy to take a look at it. I dropped the car off a few days earlier than my appointment day. In that time frame they looked it over and determined that my gas tank was perfectly fine, and all I needed was a fuel pump. They were able to get the part and install it and I had my vehicle back the same day as what my appointment was scheduled for. It was also very reasonable on price compared to the Ford Dealership. I will never take my vehicle back to a "Stealership", as I am sold on Norwest's service, knowledge and flexibility. The best part is they are literally a up the street from my house, so it's convenient to drop it off and pick it up.

Excellent service. Flexible. Recommend highly Had car…read moreserviced. Price is right and staff are personable

I don't have a lot of money, but i needed brakes, and it eruptions cost me over $500 easily - or…read moreeven more. This shop worked worked with me, I mean really worked for me, and i now have brand new brakes that I could actually afford. I was not taken advantage of, nor was i swindled out of getting things i didn't need. This shop is 1 million out of 10 - i HIGHLY A RECOMMEND! I will come here ALL the time now! 10/10 will definitely come here again.

I lived around the block from this station during my childhood. Back then they had gas. Pumped for…read moreyou and checked oil and windshield cleaned. It's nothing special to look at today. I get my inspections done here. It's an old-fashioned honest mechanic shop. Kind of nostalgic.