Where do I start. Have had 3 issues where my 4Runner was improperly serviced. Recall on the fuel…read morepump repair caused check engine light to go on. They failed to reconnect the recirculation hose. Had to go back and get it fixed. Had the rear window wiper repaired. The wiper finish cover plate was not secured and plate screws broken. It fell off in my driveway when I closed the tail gate. Had to go back and get it fixed. My air conditioning failed and i brought it back 5 times at a cost of $1100. The cold air would cut out after 10 mins and would not drop the cabin air temp down to a cool level. You could not drive the 4Runner in the Summer with out the windows down. The never could figure out the problem. AVOID FALMOUTH TOYOTA SERVICE DEPARTMENT.

I bought a Corolla there it had a cracked frame, water was all inside after going to car wash. I…read moretook it back and traded for another. Don't let them fool you!! After COVID they were scamming any way they could tried to get me for new tires, rotors ,brakes and whatever else they could because they weren't selling cars. With only 42000 miles on the car I said no it shouldn't need all that, they took an elderly lady aside talked to her she came back and said oh no $3000 I didn't plan on that kind of money.I couldn't believe they took advantage of her. I don't live there anymore but I wouldn't buy anything from them if they were the last place to buy!!!

In my family, there have been many vehicles purchased here. As well as service. You are always…read moregreeted by smiles and a low pressure staff. The service department is top notch and they have reasonable prices for excellent customer service and top rated work. Thank you!

Brought in my Ford F250 20 an oil service and I gave two additional notes that I wanted to have…read morethem check leak and my sensor. I couldn't get them to give me a proper estimate quote for over a week. Finally, the customer service representative Stephanie hand wrote something out. She marked things off as done, which were not done I never received a phone call in a timely manner from them. Only received emails in the late afternoon hours. It came back and said they had additional recommendations to do for work front and rear shocks and rear brakes pads and rotors when I asked to see visual aids of these things they couldn't have been bothered to actually take a picture in a video to show me what was going on After 7+ days I went to go pick the vehicle up. It wasn't even in walking distance and I'm looking around and I said the not out here and they're like oh it's in the back you have to go walk and get it yourself and I've been going to wear him for basic maintenance for 10 years. Not mention, I am the definition of a one man band at work so leaving my place of business to go pick up and drop off a vehicle. I have to move to do so. I can't even get them to give me a loaner car to get.

I have been using this place for years and have had nothing but great service. It's always clean…read moreand the staff is always friendly. They also never try to up charge me on any service and the price is competitive with other places around. They always do a great job vacuuming and topping everything off when I go in. I totally recommend this place if you need an oil change and sticker.

Easy walk-in. A few upsales, but my car ran smoother and sounded better when I left. I'll return.read more

Recently had my truck serviced here and I can say that the customer service was fantastic. I did…read morenot purchase my vehicle from them but they treated me as if I did. I was thoroughly impressed and would recommend them without hesitation.

Do yourself a favor and use Marty's GMC. Robertson's GMC is a money hungry group and will charge…read moreyou for repairs that are supposed to be covered under warranty. Jim the sales manager is a short tempered rude man, the only thing hes concerned with is taking your money, and eating at the buffet!

Staff efficient and polite. Explained repairs needed and…read moreestimated cost. Completed work on time.

I had this garage tow my car into their shop on a Friday night, for a dead battery, and they…read morecharged me almost $350 to replace it and check my "system". While the car was there, they did the state inspection, which passed, only to find out that none of my dash gauges worked on the way home! Further, they had the car until Wednesday, 5 days later!. Never again! Don't use this garage! Steer clear!

Ok so I got some unexpected work done and was told price which I agreed to so they called for the…read morepart , we waited like 25 min for to come and once they had it , it took like 20-25 min to install it. I get the bill and it's $83 more than what they said. There was nothing unexpected that occurred nor did the job take longer than expected it was actually faster yet $83 was tacked. I can respect bait and switch mechanics who intentionally mislead in price to get business. It's complete nonsense.

My Mother's Vehicle had broken down on her Friday Feb 10, 2023 right on Hathaway Rd. Considering…read morethis is where she goes for her routine oil changes and inspection sticker, she figured her best option was bring it here to be worked on. fast forward to Saturday morning we go to pick the car up and the Total bill was $700!!!!! When I asked about why it was so expensive all the mechanic could say is "well we told her before we did it" completely disregarding the outrageous prices for the work being done. after receiving quotes from two different mechanics, it is clear my mom was COMPLETELY TAKEN ADVANTAGE OF! I've provided a break down of all the charges below and would just like to say SHAME ON YOU for taking advantage of a women who wouldn't know if she is overpaying or not! 2009 Toyota Camry Alternator Belt - 69.70 (a quick auto zone search will show you that this is ridiculous) Power Steering $57.20 Oil Change - $55.00 Inspection sticker - $35 Tires - 2 @$70/ea images of the tires can be provided they are not good tires. "CHKEUP" Charge - $45 (unsure what this charge is even for) Labor - $225.00 (no break down of how many hours times their rate, just $225 mind you the car was dropped off after closing time Friday and ready by 10am Saturday???) Tax on Parts - $25.12 (6.25% tax on the total of 401.90) ???????

Love this place! Always treated well here. They are honest and charge reasonable prices. Took my…read moredaughter's car in thinking she needed brakes but Bill, the mechanic checked them out and said we didn't need them yet. Fouzie always tries to accommodate whenever my car needs something.

Terrible experience here! I stopped in on a Saturday for an inspection sticker. The shady man doing…read morethe sticker told me that I needed to replace one of my directionally signals and that he could do change the light for $15. A few minutes later he told me he was too busy to do it since he had a line of cars waiting for stickers so I got a safety rejection. Understandable. I went to replace the bulb later on only to discover the entire socket was missing. It's not a piece that just falls out on its own and I'm assuming if I needed the socket replaced he'd have told me that instead of saying it was just the bulb. I ended up having to buy a replacement bulb on Amazon and then went back first thing Monday morning to replace it. Before they even assessed the situation, the same mechanic told me it wouldn't be an easy or cheap job. He tried to tell me that the wiring was burnt out and they needed to check the entire wiring before they could replace the light. I adamantly told him that was BS and made them take a look at my car. The actual mechanic confirmed that I had the correct parts and told me "whoever tried to change your light took out the socket, it's not something that just falls out." When I told him that the light worked the week before and they were the only people to look at it, they were silent. After about 15 minutes of tinkering under my hood they told me I had the wrong part for my car which was a total lie. My dad ended up putting in the light and I passed inspection elsewhere without any issues. These guys are crooks and shady businessmen.

Sam has always been extremely helpful and his crew provided fast and great service. I feel…read moreconfident, that the work performed is what I need at a more than fair value, without any overselling.

Because I didn't need him for some service on my car the owner wouldn't speak to me anymore. Not…read moreknowing how angry he was l made the mistake of mentioning my mother's recent passing. He found this very amusing, laughed at me in front of other customers and employees. Before l drove away the gas attendent walked over to me so he could apologize for the owners wrong doings. My husband bought me a new car since then, he told me to never have any kind of service from this place of business. It is an eyesore as you'er coming off of Route 6, a real Junkyard ! !