Very disappointed! I bought three appliances over Memorial Day weekend, and the customer service…read morehas been a nightmare. I was told my order would arrive in two weeks, which sounded great, but that's when the headaches began. No one called to say there was a delay--I had to call multiple times just to make sure my microwave would arrive so my contractors could keep working. I kept following up to confirm delivery, and when the time came, they said my microwave was in but didn't mention that the stove had arrived too. I had to push for both to be delivered together. As for the dishwasher I ordered at the same time, it's been delayed three times, and no one ever reaches out. Every time I call for an update, I'm told they'll text me when delivery is scheduled. At one point, they even asked if I wanted them to contact our rep--really? I get told not to yell when I haven't even raised my voice yet, though by now I guess I am. This is our third delay, and they keep blaming it on the fact that I ordered black stainless steel. If that's the case, why does APT's website say it's available in a week, and Home Depot in two? I tried to shop locally, but all it's gotten me is frustration. I've purchased from them before and had a great experience, but this time it's left me regretting the decision entirely.

We moved into this home in Demotte less than 2 years ago, and had to replace the appliances when we…read moremoved in because the people left nothing. I bought them all from another company in Highland, but when the washer broke a few weeks back, they were useless in terms of helping, since it was out of warranty. We decided to shop local so went to Fase-Kaluf. Maria helped us when we first looked by showing us machines in our price range. When we were pains and said we were going home to check out the consumer reports on the different models, she was not salty about it. And when we came back in 2 days to buy a machine, she was helpful again, both in helping us make the purchase and in scheduling delivery. It was delivered in 2 days, and has been delighting my husband ever since. (It's an LG this time, and sings a little song when it starts and stops. Cute, right?) I will gladly choose this company next time we have an issue with an appliance, and wish I had done so when we needed those big-ticket items (fridge, washer and dryer) when we first moved in. Won't be going back to that other store in NWI ever again. Fase-Kaluf is our new go-to. Friendly staff. Good products. A+

Worst businessman EVER. Guy's name is Paul, I THINK. He was late, TWICE. Didn't inform me ahead of…read moretime that he charges an UPFRONT service charge of $75.00, claims he had to drive an hour to get to my house, even though his shop is located in the same town as where I live. Comes Monday night to assess the damage, says he'll be back on Wednesday. Never asks what time is good for me. I call him Tuesday, all day, finally gets back to me late afternoon. Tells me to call him Wednesday morning, and he'll "let [me] know [his] schedule tomorrow." Um, do I look like I have all day to wait around for him? Guy can't even give me a guess as to what his schedule looks like tomorrow. Tells me he has "a dozen clients waiting to be serviced," and he'll "make arrangements for tomorrow when [I] call [him]." I've hung up on him twice in frustration at his stupidity/rudeness. Guy can't even give me a price quote on parts and labor, even though this is obviously a standard repair. If I wasn't so desperate, I'd dismiss him and tell him to can sue me for his stupid $75.00!!! He's the only guy in DeMotte!!!! One thing's for sure, I will NEVER call him EVER again. I'd rather pay extra for someone to drive here from the next town over than waste my time with this clown! VERY UNRELIABLE AND UNPROFESSIONAL!!!!!!!!!!!!!!!!!

I first stopped at a True Value in Roselawn and they were out of stock on the item I needed. They…read moretold me this Ace hardware store may have. It was only 6 miles away and they had the item in stock that I was looking for.

My husband comes here all the time and is always greeted or offered help. The employees are very…read morenice and helpful and always nice to get a free bag of popcorn for my little girl. Nice place and keeps the standards high

Our furnace needed replaced and Kennedy Mechanical came out and replaced the furnace and went the…read moreextra mile to do some sheet metal work that was needed! The service was wonderful and they had a great turn around time! They were completely transparent in answering all of my questions! They went the extra mile to provide great customer service for my family. The furnace runs great and they made sure we had all the correct paperwork and numbers to reach out to them if ever need be! We would absolutely recommend them to friends and family!

From the owner: Our specialties are furnaces, air conditioners, water heaters and boilers. Service and installation.read more

If I could give 10 stars, I would…read more CRD Mechanical isn't just another HVAC company--they're the rare kind of professionals who restore your faith in good old-fashioned integrity, expertise, and heart. After sweating it out in our home during a brutal heatwave, Chris,from CRD Mechanical showed up. He diagnosed the issue with precision, explained everything in plain English, and had us up and running in no time. They don't throw parts at a problem--they solve it. And they do it with honesty, fair pricing, and deep local knowledge that only comes from a company rooted in the community. Chris and his crew went above and beyond--not just fixing our A/C, but saving our family from what felt like an indoor heat stroke waiting to happen. Our pets, our sanity, and our comfort owe these guys everything. If you're looking for someone dependable, skilled, and truly invested in doing right by their customers, CRD Mechanical is it. Don't waste your time with the rest. Call the best.

Furnace went out and Chris and his crew were out the next day to…read more install a new one. Couldn't be more pleased with the work and the price. Very highly recommend.

Jim is extremely dedicated, knowledgeable, and kind. He really went above and beyond for my issue…read more(after quickly finding and pumping septic) to ensure my family could shower and use the bathroom, he didnt leave until the problem was identified and I had the information I needed to solve the root of the issue. Without his dedication and help I could have been looking at a disaster this was way beyond the scope of anything Id dealt with being a first time homeowner, with him there i had a manageable and repairable situation and the information i needed to get it done. Thank you Holmes Septic!

Multi-generational family owned business that really shows that they care. Needed our system…read morepumped because it was waaaaaaay over due. Jim came out, pumped it out, and even attempted to recover my drainage field. It was a battle, but Jim ensured it was cleaned out completely. He checked the system out, and showed me where everything was in the yard. Everything is shot (10 years if not longer since it's last service because it was a rental), but he explained why, what it should look like, and took the time to answer my questions. I am having them replace my field, and I will update this when that is done. When you call, you get a person, not an answering service. I will stay on top of cleaning my system, and will call Holmes Septic every time.

Great service! Short turn around time, if u need a dumpster short notice they'll get it to you!…read moreSuper friendly ppl easy to deal with.

From the owner: We're experienced in waste management, recycling, junk removal and disposal. Whether you are…read moreplanning a renovation project, garage or basement clean out of your home, or you need a dumpster for a commercial or construction project, we have the disposal equipment you need to move the project forward. We are fast, efficient, and will keep in constant contact with you every step of the way, from initial contact and delivery, to pick up of the container when your project is completed. We are a local family owned and operated company.

Great repair service on our home ac unit. Reasonable prices and honest service. I would recommend…read morethis company going by my experience as a fist time customer.

From the owner: Thank you for choosing Illiana Heating & Air Conditioning Inc. We have been proudly serving…read moreNorthwest Indiana and the South Chicago suburbs for over 25 years. We were voted "Best In The Region" 2 years running. Our services include: Replace Equipment Financing Repair Your System Preventative Maintenance Duct Cleaning Attic Insulation Furnaces & Boilers Air Conditioners Geothermal Ductless Mini-split And so much more Christian owned and operated, we always do everything we can to make our customers part of the Illiana family. No job is too big or too small for us to handle. Call us today!