When you start reading reviews for IVF clinics--especially larger ones like Boston IVF--you'll see…read moreeverything from glowing five stars to stories of heartbreak. After going through it myself, I've learned that it's not really about the clinic itself. It's 100% about the team you work with. And if you're lucky enough to work with Dr. Emily Seidler and her incredible team then you've found the gold standard. We had a really difficult start at Boston IVF and came close to switching clinics entirely. The care we first received was impersonal and left us feeling completely lost. At first, we thought we could tolerate that if it got results--but over time, we realized our specific needs, questions, and goals weren't even being considered. The doctor was focused on what they assumed we wanted, rather than actually listening and working with us to maximize our outcomes. And then we met Dr. Seidler--and everything changed. Dr. Seidler is one of those incredibly rare people who is both deeply brilliant and genuinely kind. She doesn't just follow a set protocol--she pays attention. And I mean, really pays attention. When I did my first egg retrieval under a different doctor, we ended up with 7 eggs--and a massive insurance headache. We felt completely failed by the system. Then we met Dr. Seidler. She took the time to understand us--our goals, our history, our insurance limitations--and helped us make smart, thoughtful decisions that were truly in our best interest. Under her care, my next retrieval produced 22 eggs. That wasn't luck--that was her tracking how my body was responding and adjusting the protocol with care and precision. She stayed engaged, curious, and genuinely invested. She noticed things. She remembered things. She made us feel like we actually mattered--not just as patients, but as people. That kind of brilliance and humanity in one person? It's honestly a unicorn-level combo. And then there's Robin and Nikki, the two amazing nurses who make up the rest of this dream team. These women are absolute rocks. IVF is emotional, confusing, and full of logistical twists and turns, and they helped us navigate all of it with so much grace, clarity, and PATIENCE. They fielded every voicemail, email, and question (and yes, I had many!), and always responded with such kindness and patience, like I wasn't being overwhelming--even when I 100% was. Their kindness didn't come from a script--it came from presence. From actual care. And you can feel the difference. Thanks to this team, I felt supported, seen, and in incredibly capable hands at every stage. Their combination of expertise, compassion, and steadiness helped me stay grounded through a process that is anything but predictable. They didn't just guide me through treatment--they held me through it, with so much heart. And now, after three egg retrievals and three embryo transfers, I'm sitting here, 20 weeks pregnant, feeling this little baby kicking (!!) as I type--and the gratitude I feel is hard to put into words. I know I will carry this team's impact with me for the rest of my life. Dr. Seidler, Robin, and Nikki didn't just help us get here--they gave us the gift of feeling truly cared for in the most vulnerable moments. I will never forget what they've done for our family. If you're wondering whether Boston IVF is right for you--my honest advice is this: don't just look at the clinic, look at who you'll be working with. The right team makes all the difference. And with Dr. Seidler and her team, you'll be in the best possible hands. Their care changed everything for us.

I had a wonderful experience with Dr. Seidler and would recommend her to anyone struggling with…read moreinfertility. In my experience she has been caring, compassionate, and always responsive to my needs as a patient. I was diagnosed with stage 3 Endometriosis and following laparoscopic surgery performed at BIDMC I was able to get pregnant from one IVF cycle with a fresh embryo transfer. My wife and I are overjoyed that following a long wait for surgery due to COVID-19 I was able to get pregnant so quickly. Thank you Dr. Seidler!

Terrible experience. I was referred to Dr. McCowan by another Dr. and arranged a meet and greet. We…read morehad a pleasant enough discussion, and when I called back to make a first appointment, I was 1) first given an appointment, 2) then called the next day to be told she was "full" and didn't have any openings but would call me back with other referrals, 3) then when I followed up, was told that in fact she was choosing not to take me on because she didn't feel she had rapport with me- from a 20-min nerve-wracking meeting. Unprofessional all around. Ultimately I'm glad I'm not going to be a patient of Dr. McCowan because her behavior in this non-clinical situation speaks poorly to what the experience of being her patient would be like. EDIT: After I published my review on Google, the practice manager responded by describing it as "slander." That is not only very unprofessional , but it is also FALSE. In order for something to be slanderous, it must be not true. I would ask for them to specify what was misrepresented or be more careful about the verbiage they use.

I have been a patient of Dt Starr's for years. I have followed him from the practice he started at…read morethe Faulkner hospital until he started Personalized Medical Care. I cannot say enough about the man and his practice. Doc is an "old school" Doc, if he suspects an issue, he gets tests done, if he thinks you need a procedure, he sends you for it, he runs the care for his patients, not some insurance company. He is always available and gets back right back to you. Brian the office manager, is on top of EVERY aspect of someone's care and runs the practice very well. Very glad I followed Doc to his new practice.

Overall, I was very disappointed with my experience with Dr. E. Throughout our interactions, I felt…read morethat he spoke at me rather than listening to my concerns. I repeatedly explained that my pain was in a different area than what he suggested, but my input often seemed to fall on deaf ears. When I finally got him to focus on my concerns, he agreed to review my MRI data--something I would have expected to be done early on, before recommending treatment. Unfortunately, when I arrived for the MRI review, he was 45 minutes late and informed me that he had been unable to access the MRI due to technical difficulties. When I asked why he hadn't called to cancel the appointment, he replied that he didn't realize I had one scheduled. Dr. E may work well for other patients, but my experience was not positive. I want a physician who listens carefully and reviews available imaging before making recommendations--Dr. E did not meet those expectations. In my opinion, it may be worth looking elsewhere, though others may feel differently.

I was very pleased with my visit to New England Podiatry Associates. The office is easy to get to…read moreon the T (short walk from Green Line Chestnut Hill stop) or by car, since they have a parking garage in the building. The employees were very nice and friendly, as was Dr. Murano. He recommended conservative treatment for my buniin, although he did explain surgery options. I was glad that he did not recommend surgery if it was not really necessary. The whole thing went very smoothly and I would definitely come back here if I need a podiatrist in the future.

I like the vibe at the office. They're an on time operation…read more And my doctor Emily Cook pays attention and answers all questions pleasantly I like her a lot

After a disasterous visit with a podiatrist in Arlington, I asked Claude who the best podiatrist…read morewas. Dr. Basile. Was able to book an appointment in about 2 weeks. I him about the last podiatrist stating I had bonespurs prior to examination and I just wanted to get a handle on this since the weather was getting nice. I was examined, educated , xrayed, educted further and given the tools to repair my foot (Fitfoot orthotics, PT and if the Fitfoot didn't work a list of places to get high end orthodics.) You have to like a doctor that says we may never see each other again. Also, his team was fantastic, kind, friendly and helpful.

The doctor is helpful and nice but the staff does not return any phone calls so it's almost…read moreimpossible to make an appointment or cancel one. They have three numbers listed on the web in various places but none of them connect to someone who answers the phone or returns calls. It doesn't matter how good the doctor is if the office staff is not doing their job.

Tried this practice/doctor for a year. As of this writing, I believe the annual individual fee is…read more$10,000. I do not recommend them and did not renew for several reasons: * Dr. Donahue is not terribly responsive. There were several occasions where he said "I'll get back to you" and then never did. * Relatedly, I would have to call and follow up every time test results came in-he/the practice never reached out to me. Even the boring ol' dermatologists and ob-gyns of the world (in non-concierge practices) let you know your test was negative/positive/whatever. For $10k a year...can't Dr. Donahue or his staff do the same? * Inability to schedule online (every time I emailed to ask about an appointment--even for telehealth--I was told to call in to speak to someone live just to schedule the appointment). Every time they wanted to see me, they would email me and say "please call in to make an appointment." Couldn't you just have...sent some appointment times in that very email? Or call ME? For this (alleged) level of service and fees, I'd like the ability every hairdresser and nail salon has had since 2010: let me schedule online! Offices can certainly review and reject appointment requests, as these other professions do. * Dr. Donahue is relatively scatter-brained, to put it politely, to the point that it will affect your care. I experienced this a few times across my year in his practice, including in minor ways (e.g., promising to get back to me after he reviewed an article I'd sent him), but the most egregious example is that we had a entire appointment (reviewing test results and recommending actions for me) that he subsequently forgot about. I checked in with him about a month after the appointment to follow-up, and he emailed me to ask me to take a variety of tests before we met...which tests I'd already taken and discussed with him the prior month. When I mentioned the date of our prior meeting and the lab results, he sent an email apologizing. Still: if I were less meticulous--or forgetful myself--I'd have undertaken a whole new round of tests (not covered by insurance, natch). At various points throughout the year, I actually wondered if he might have early-onset Alzheimer's. * Dr. Donahue runs a LOT of tests--many of which are not covered by insurance--the results of which are not terribly helpful. For example, one relatively expensive test for 'food sensitivities' revealed some for me...I asked if I should eliminate those items that showed up in red on the test, at which point he told me the test could be revealing a sensitivity OR just picking up on stuff I'd been eating a lot of lately. That....would have been helpful to know before the test, when I might have modified my diet; when I mentioned this, he said that I could always eliminate something concerning me and then retake the test in a few months. * Dr. Donahue would frequently say things--especially early on, going over my medical history, etc.--like, "now THAT'S interesting!" if I presented a medical quandary or something bizarre or troubling. This language happened a few times, when I presented new issues or we got new test results in. Conversely, I got the sense he was a bit zoned out when we talked about your regular 'run of the mill' medical issues (e.g., high cholesterol), and that overall, the only way to keep his interest would require an ongoing litany of unusual troubles...like he's "House" or something. *At our first meeting/physical exam appointment, he cheerily pointed out a few times that he could do my ob-gyn work, too! I have a great gynecologist, which I mentioned--and he re-mentioned, again, later, that he could do it, too. I thought it was odd that he mentioned it first (I hadn't brought up ob-gyn work because I already have that taken care of) and more than once. I was attracted to the practice because I felt that Dr. Donahue's experience as a doctor in a more rural community may have given him the knowledge/wisdom a kind of old-timey house call doctor would have. Instead, what I got was part absent-minded practitioner, part woo woo medicine dude. No, I don't want to order oregano oil from your Personal Health MD dispensary at Fullscript.com, where you make a commission (and where everything you prescribed costs more than from GNC, Amazon and other online stores). Jeez Louise. That kind of stuff makes you feel like you're in a multi-level marketing scam rather than a pricy concierge medicine practice. If you definitely want to be part of a concierge medical practice, you can find several others in the area for much less money and with more responsive, professional doctors. If you're still on the fence about signing up for concierge medicine at all, I'll say this: you're in the Boston area, and there are no shortage of awesome physicians to choose from who are just part of the regular ol' conglomerates we have. Whichever way you decide to go, this guy ain't it.

If you're not aware of what 'Functional Medicine' is make sure you google the background before you…read morecommit to being a member of this practice. While I do support and believe in alternative therapies, when they make sense. I believe in them after traditional medicine might not work, such as acupuncture or massage therapy and the like. I Don't subscribe to the idea that Supplements or Molecular and numerous Genetic testing should be used as a Primary approach to health care or in lieu of traditional medicine first and foremost. That's what Functional Medicine is, lab tests that your standard insurance carrier will not cover and will reject the claim as 'Experimental' because it is which might also explain the high annual membership cost. If you're looking for a physician who isn't interested in 'your' input regarding your medical needs and would prefer to 'tell you' what they thinks is best, than this is the practice for you. If however you want to have a meaningful dialog to work on a plan together such as discussing past comprehensive medical history or being 'asked' if you're familiar with a certain medication or protocol 'before' making assumptions and decisions...this is 100% definitely NOT the practice for you. The membership fee is very high and while you usually don't have to wait long for an appointment. The trade off is not having a traditional GP/Patient relationship. A traditional GP wouldn't sell me a $140 bottle of CoQ10 because my whatever enzymes were low for instance. Or some vastly overpriced liquid fish oil to help with joint pain, because we all know joint pain is based on inflammation and fish oil reduces inflammation...okay. (Which I found on Amazon at 1/3 the price btw.) Don't get me wrong. If this approach 'is' your thing and your not interested in a standard medical GP for your routine illnesses than by all means, enjoy the lovely persian rugs and fine china while you sip some herbal tea. If however you're looking for a Concierge Physician that practices standard traditional medicine or to provide routine referrals as needed. This is not the practice for you. I'll stick with a traditional approach where the emphasis is on treating the patients needs, it's never failed me before and you're valued a great deal more than in a Functional Medicine approach which prefers to ignore the symptoms and go off on tangents for the all important 'root cause'. Vitamins have their place...on the store shelf of my local pharmacy.

Dr. Mani was professional and a master of his craft. He explained clearly up front and during the…read moreprocedure. It was my first root canal, and while uncomfortable was not nearly as bad as I had expected. I had a difficult fused root under a molar, and the final x-ray showed really nice filling in of the 3 roots. I hope I do not need another one, but if i do i would go to Dr. Mani.

Despite my general fear of dentists and specific hatred of root canals, I was surprised at how easy…read moreand painless the whole procedure was. Dr. Mani was gentle and kind.

I had an unprofessional experience with the front office. I paid for my daughter's surgery using a…read morecombination of cash and card. The staff member counted the cash in front of me and confirmed the amount I provided, and I gave permission to charge the remaining balance to my card. However, the staff member then took the cash to a back room for another individual to recount it. When he returned, he charged my card an additional amount that was not previously discussed or authorized. This appeared to be due to a mistake on their end, but I was not informed beforehand, nor was my consent obtained before the extra charge was processed. I am very concerned about the lack of communication and authorization regarding this transaction. Additionally, the staff member repeatedly spoke over me, even after I calmly asked several times to be allowed to finish my statements. This made communication difficult and added to the overall frustration of the situation. At no point did he acknowledge the interruptions or offer an apology, which felt dismissive and unprofessional. There were also issues with the prescription. It was initially sent to the wrong pharmacy, and when I called to have it redirected, I was told this could not be done because the original pharmacy had already packaged the medication. After speaking with multiple staff members and spending approximately three hours trying to resolve the issue, the prescription was eventually sent to the correct pharmacy. While the surgeon performed excellent work, the administrative and front office experience was frustrating, disorganized, and unprofessional. Due to these issues, I would not choose to use this practice again.

One of the most unprofessional places you will ever go to. From their lack of Hippa practices, to…read moretheir refund policies and different employees comming and going like revolving door. You can not trust this place. Many better and safer options in the area.