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    Festus Auto Sales

    4.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    9 months ago

    The previously reported issue has been successfully resolved, and a replacement vehicle has been provided.

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    CarMax

    CarMax

    (38 reviews)

    Heritage Heights

    I bought a Nissan Murano from Trey or Dre. I can't remember which but he knew that the front end…read morewas falling off and didn't tell me. The only thing he said is that there was a minor fender bender that was 100% fixed. But six months after I bought the car my son said hey mom the whole front of your car is falling off. I needed an oil I made an appointment to get that done and talk about the front end of my car. long story short. I was there for an oil change and supposedly all they had to do was to get clips to put the front end back on. I was there for six hours and nothing ever happened. He kept lying to me saying that he was calling this place and that place, but he didn't know about me as I knew owners of those places because of my own business and I called there and they said no one ever called and the reality is he could've walked across the street to a Nissan dealer and gotten those clips done but he did absolutely nothing . I used to like Carmax I would never go there again!!! I did go to a Nissan dealer to get rid of that car and they did give me a fair price thankfully and purchased a brand new Nissan Murano through Rosen. Rosen has excellent service all the way around, good pricing excellent to negotiate with too.

    When I bought a car from CarMax, I didn't check its value beforehand. The sales tag listed the…read moreprice as $40,000 and I decided to go ahead with the purchase. Six months later, I needed to buy ALL new tires because, according to CarMax, they're allowed to sell vehicles with just the minimum legal tire tread. Now that I'm considering an upgrade, I've discovered that the car was only worth $21,000 when I bought it. I'm disappointed by this experience. A WARNING to everyone: always compare the real value of a car to the asking price and check the tire tread as well before signing any paperwork. I'm also consulting an attorney to see if I have any options for compensation.

    Festus Auto Sales - usedcardealers - Updated June 2026

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