We used PR to relocate our dog and two cats from Texas to Chiang Mai, Thailand, and paid well over…read more$11K for the service. The communication and overall experience leading up to the final week was a lot better than the second (more important half) -- our agent Andrew was responsive, thorough, and made what could have been an overwhelming process feel manageable but they did not help make any vet appointments & we were really the ones handling the majority of the paperwork. The final week left a lot to be desired. At our pets' last vet appointment, we discovered the paperwork listed our cats as not being neutered, when they are. This caused unnecessary stress and last-minute scrambling driving all over Austin to get it corrected the day before our move. For the price we paid, we expected that level of detail to be caught beforehand & at the very least some accountability or an apology which we did not receive. We were also advised to reroute our animals' flight from Houston to Austin due to temperature concerns, which cost us an additional $500+ in boarding and flight fees. On the actual day of the original flight, Houston's temperature was only 74 degrees -- well within the safe range -- so the reroute turned out to be unnecessary. Lastly, Andrew, our agent handed us off to a new agent (who we have never spoken to) via a SINGLE text message the day before the flight without any prior notice, which felt abrupt & unprofessional during such a critical and high stress time for us & the pets. We are truly grateful that our pets arrived safely & I want to give big thanks to the Thailand team that transported the pets from Bangkok to Chiang Mai (10+ hour drive). They sent tons of photos & videos of our babies through out the drive and even video called me! Seriously saved the experience for me. After the pets were delivered safely we heard from Andrew when he was back in office asking us to pay the final invoice for the boarding & flight change. I expressed my frustrations via email & asked if the company would do good on the invoice & cover the $500 for the shear unprofessional actions that led up to the flights. We were told we would need to pay & that he "appreciated the feedback". The final stretch fell short of the standard we expected for the investment we made. Hopefully this feedback helps them improve the experience for future clients.

Super happy with their service. We needed to facilitate transferring a puppy from California to her…read moreowner in Texas. From our first contact with Heather to the puppy pick-up at our home (thank you driver Drew for being awesome) to the consistent updates throughout the 2-leg flight journey (Sacramento-Seattle-Houston), every aspect was professionally handled, courteous and informative. We knew exactly what we needed to do to prepare the puppy, all the paperwork needed and how to get everything done. We knew when the driver will arrive and then received updates with every stop, including pictures to show how the puppy was handling everything - right to the point when the owner had the puppy in her arms. Happy? Absolutely Would recommend? Definitely 10/10, would be happy to work with again

My wife and I have been clients of Fur Pet Care for many years, and for very good reason. In all…read morethat time, they have without fail been responsive, communicative, and dependable. Above all, they have cared for our dogs just as much as we do. Whether they are caring for them at our home while we are out of town, or taking them to the park and play dates during a workday, we always rest easy knowing that they are in the very best of hands. We cannot recommend them highly enough, and will continue to rely on Fur Pet Care for as long as we have pets.

Instant response and guaranteed availability for cage free boarding and dog sitting. Mike and…read morePatches have been very responsive to my requests and extremely helpful. They also offer pickup and dropoff options. Prices are reasonable. P.S., They take amazing photos of my dog:) I will definitely continue my services with them.

Keith with KnA Transports provides a valuable service to CTX dog owners who need to get their dog…read moreto a vet and at a reasonable price. He's an ethical and decent person, who helps where he can. I definitely recommend KnA Transports. I plan to use KnA Transports again.

A few weeks ago, I had taken my dogs to the groomers, and I wasn't able to pick my dogs up in time…read more So, I contacted KnA Transports. As soon as they answered the phone to when they dropped off my dogs, they were very professional, polite, punctual, and kept in contact with me with any and all updates. I highly recommend KnA Transports if you need to take your pets to or get picked up from the groomer or the vets.

Absolutely love this service and would recommend it to any friend or family. Lisa and Kelly are…read morehands down the best and I love their open communication and expertise. I work long hours and I never worry or stress about my dog Josh, because I know he is in the best of hands. Please use this service A+!

From the owner: Austin Pet Services is experienced and insured We provide…read moreDog Walks and Runs, Potty Breaks, Pet Sitting and Waste Removal (No Disposal Fee!) Best rates guaranteed! We beat competitor's pricing!

After entering the workforce full time five years ago, my husband and I felt guilty about the long…read morehours we were putting in for our jobs while our two dogs were cooped up at home for 9 or 10 hours at a time, so we decided to look into hiring a dog walker to come a few times a week. We were referred to KaryLyn Blix (owner of Heavy Petters) from a neighbor and could not be happier with her dog walking and pet sitting services. We have been clients of KaryLyn's for almost 3 years now and she is a godsend! Her prices are very reasonable, she is reliable, trustworthy, and an overall pleasure to work with. She really has become part of our family. We never have to worry about our dogs while they are with KaryLyn! KaryLyn offers a variety of services ranging from mid-day visits to "doggie field trips" to "pet taxis" - useful for a pick up and/or drop off at the vet/groomer during the work week. We really love her overnight options too - we just leave on business trips or vacation and know the dogs and our home are in good hands with KaryLyn - no dropping off or picking up at boarding facilities! I have recommended KaryLyn to quite a few friends, who have nothing but wonderful things to say as well. Give her a call!

If your dog is your child, look no further than KaryLyn and Heavy Petters. I'm the type of doggie…read moreparent who can't enjoy my vacation if I'm worrying about my dogs back home. I trust KaryLyn 100%. She truly is 'As good as it gets.' There isn't anyone I'd feel more comfortable leaving my dogs with while we're away. She loves my dogs and my dogs love her. Our travel plans vary, and KaryLyn is always there for us- whether it's a weekend get-away, or a two-week vacation. She's sincere, flexible, there when you need her, helpful, and damn good at what she does! KaryLyn has become a trusted friend and a part of the family. She puts my mind at ease and a smile on my face. Call her and you'll see what I mean.

After TPG dropped the ball on getting us initiated in the system, they were able to recover with…read moregetting a M&G scheduled. This makes me feel a bit more at ease with going with them while we are away over the Thanksgiving Break. I will be updating this review based on the care we receive too ensure it's fair and relevant.

I can't tell you how much I love The Pet Gal! I always am worried about our cat when we leave…read more Nancy made me so comfortable the minute I met her. She goes out of her way to interact with Biscuit. She's very communicative. She's the only Pet Gal I've met but I am sure they are all just as wonderful!

My husband and I had a baby 9 months ago, and it was our first time leaving our pets with a sitter…read moresince before I was pregnant. A lot had happened since the last time we left town without our pets, namely a cardiac hemangiosarcoma diagnosis for my Husky, so I was a bit nervous to leave him for 2 nights. Ally and MJ watched all 3 of our fur kiddos, and followed our instructions to a T, including administering life-saving medications for my husky and arthritis meds for my Chow mix. Their detailed updates through the app made me feel so relieved about leaving them in TLDOM's care. The pets were perfectly content when we returned home! TLDOM is the best in the pet sitting game, and we will continue to use their services in the future.

I couldn't imagine a more thorough and kind person. Mark goes above and beyond so you feel your pet…read moreis really taken care of. He sent lots of pics and videos to update us when we left our clingy and nervous chi hush us. This meant a lot because we haven't been able to travel in 2 years due to our dog never being away from us. I was nervous, but his updates and the meet and greet prior to the service put me at ease and I knew my Lulu would be well taken care of- and she was! There's a reason this business has all 5-star reviews. You won't regret using them for your pet care needs!

Pet Gals provides great service. I've had them do pet sitting for years. I went on a week long trip…read moreand totally trusted them with my dogs and house. They are very responsive when I schedule or need a custom service. When the sitters are with my dogs they send pictures by text and email. They do little things like refresh water. I highly recommend them.

I have been using this service for several years now and until this past week always had a great…read moreexperience. Months ago I scheduled a week's long service Sat-Fri, only to return home on Sunday to find my cats without water or dry food. Their fountain that hadn't been rinsed nor had any water added to it. It was running the fountain motor - dry. Their dry food bowls were completely empty although their dry food container was directly next to their bowls. When I spoke with management it was my fault for not telling them to fill up their dry food bowl..what in the world??? So the expensive service I pay for to care for my beloved pets was strictly for wet food and the litter box. Apparently it was my responsibility to tell them to fill up at least one of the three dry foods and leave a faucet dripping. I was completely devastated to return home to find my pets without the basic necessities.