Great local jeweler ! I had a last minute gift i wanted to get for my God-daughters first communion…read moreand Pete did not let me down! I got to his store before he had a chance to open all the way instead of telling me to come back later he helped me pick out the perfect necklace! The pendant i wanted he didn't have in house but by the next day he ordered it in and i had it within 24 hrs. I highly recommend!

Seriously amazing! Pete is the BEST! He literally reads your mind and delivers exactly what you…read morewant, before you even know what you want. He's not pushing you to buy bigger and better, he listens, and DELIVERS!! He made my custom engagement ring and is currently working on my wedding band. I could not recommend this place enough!

I brought my ring in to be sized larger, and they refused to size it to the measurement I…read morerequested. When I picked it up, it was still too small -- I could barely remove it, and it left a black mark on my finger. When I went back, the same employee who sized me claimed she "would never have sized it that small," even though she did. Instead of fixing their mistake, they tried to charge me again for the same service. This ring belonged to my late mother, and their handling of it made me extremely uncomfortable. I ended up taking it elsewhere. I would not recommend this jeweler due to poor service, inconsistent information, and attempting to charge twice for an unfinished job. Needless to say, do NOT waste your time, fine someone else to do the job right the way you want it done and right the first time.

I sent my son there before Christmas to pick out a ring as a gift. I told him to have them…read moredetermine his ring size so I could return another day and purchase his selection and have it sized and have ready for Christmas. The woman at the counter refused to do something as simple as determining his ring size unless he purchased something on the spot. He explained that I sent him in to make a choice and I would come in to make the purchase. She still refused. I won't be back to this store and I regret all my previous purchases here.

I recently got engaged and my fiancé commissioned Eli's Jewelry to design my ring. I was very…read morespecific during our ring shopping process and desired a classic, natural diamond ring that would stand the test of time. They did not disappoint! I love the design. The dainty, yet standout quality of the overall appearance along with the diamond's clarity is more than I could have hoped for. I cannot stop staring at my hand and I always receive so many compliments on a job well done. Thank you very much, to my soon-to-be husband! And, thank you to Elias for understanding the assignment! Update 1/24/26: Custom wedding band finally arrived after 1 month and it's a beauty. If you're looking for high-quality natural diamonds, then this is your jeweler. 10/10.

Eli's Jewelry has taken excellent care of me. Eli himself invited me to his store for a…read moreconsultation and he and his staff were very warm,friendly and thorough with discussing the project and the creation process. We were served cocktails while our jewelry was cleaned gratis,and Eli followed up with me today with the design and cost of production. I'm very pleased so far.

I'll be honest: just like probably every guy on the planet, jewelry stores are not my favorite…read moreplace to go. I know I'm not breaking any new ground by saying this. If I'm totally honest, the reason I picked this place is because it's the same name as a casino in Las Vegas. Silly reason, I know. But, I do understand that rings sometimes have issues. And, in this case, my wife realized that her diamond was a bit loose. So, here's where I got an education about diamonds that I hoped I would never need. First of all, to get coverage on your homeowners insurance, you have to make a specific rider to your insurance. I didn't do that. Fortunately, the lady at Golden Nugget helped me through the whole thing. It didn't surprise me that she tried to convince me that the diamond itself should be replaced. She gave me that magnifying eyepiece that jewelers use, and she said, "Look, there's a chip on the top part over there." I couldn't see anything. And, if I can't see anything with magnification, I don't think it's that big of a deal. For the record, my wife was OK with that decision, especially since our daughter just started college. But, the nice thing was that she didn't press the issue. When she found out I didn't have insurance coverage, she helped me find the best possible option to reset the diamond. It cost $180, which seems like a lot, and it took a week to do, which seemed like a long time, but it's a small price compared to the price of the diamond itself. And, the ring seriously looks like a new ring after the repair. One minor annoyance was that they won't do appraisals on rings that they didn't sell. But, if I have any issues with my ring or with hers again, I think I'll come back here. And, by then, I should have my homeowners insurance in place to cover it.

We/ve been going here for years. This is a top notch jeweler with a small town feel. These people…read morebuilt my pieces and are the only ones I allow to clean or care for them. The staff knows my family by name and are always courteous and so professional!!

I purchased my wedding band nearly 30 years ago @ said business…read more Recently (September 2025) the prong broke prompting me to return for repairs, while there I decided to UPGRADE my ENGAGEMENT BAND spending over $7000. Unfortunately this experience has been nothing short of a DISASTER!! The LACK OF PROFESSIONALISM & ATTENTION TO DETAIL was DISAPPOINTING. Just as I did nearly 30 years ago I also returned to the outstanding jeweler my husband purchased my beautiful princess cut 2.02 G color grade/S12 clarity diamond stone for a 2nd appraisal which included the upgraded engagement band and the new wedding band, work Michael AGNELLO signed off on and thank goodness I did. Just like anything in life a 2nd opinion, especially when a substantial cost is incurred is beneficial, this is what was discovered & what transpired THE PRINCESS CUT DIAMOND IN MY UPGRADED ENGAGEMENT BAND WAS LOOSE, THE STONE ITSELF WAS NOT CENTERED PROPERLY. THE TINGE WAS NOT MATCHED PROPERLY, WHICH EXPLAINED THE VISIBLE YELLOWING BETWEEN THE NEW WEDDING BAND IN CONTRAST WITH MY UPGRADED ENGAGEMENT BAND. BOTH OF THESE DISAPPOINTING ERRORS, LED TO ADDITIONAL EXPENSES, ESPECIALLY BECAUSE OF THE POTENTIAL RISK OF LOSING THE STONE, WHICH IS ALARMING.!!!! THE APPRAISAL(s) MICHAEL AGNELLO SIGNED OFF ON WERE INCOMPLETE, INACCURATE even worse they DID NOT REFLECT THE CORRECT NUMBER OF DIAMONDS AND THEIR VALUE, NO PHOTOS WERE INCLUDED, ADDITIONALLY BOTH HAD THE WRONG DATE/YEAR WHICH RAISES CONCERNS ABOUT ITS RELIABILITY. NO INSURANCE AGENCY WOULD FIND THIS ACCEPTABLE. WHILE AT THE 2nd APPRAISAL APPOINTMENT I CALLED MICHAEL ON HIS CELL PHONE TO ADDESS MY CONCERNS. I had his personal cell # because he phoned me when he understood my initial visit in September was nothing short of a disappointment, he advised me he doesn't like his customers to leave disappointed, this too is misleading as well because it's the end of the year and the disaster goes on While at my appointment for my 2nd appraisal I did advise Michael he was on speaker conveying my concerns. Additionally I advised I tipped the sales lady, Michael was quick to respond "my staff knows not to accept tips" he immediately asked the tipped sales lady about accepting my tip and she was heard replying "I gave it to you" This contradictory information from the owner was further misleading, along with the quality issues of the bands, the botched appraisals which causes alarm as a consumer all of which left an extremely bad impression and further illustrates the lack of professionalism of his establishment When I attempted to discuss these issues with Michael he was rude. In fact, he was telling me to relax and considering the circumstances and discovery of these errors I was and then .... HE HUNG UP ON ME!!!! I wasn't the only one listening to him as I had him on speaker so there is no way around this should he refute I've noticed on previous reviews Michael disputing they're not so unique situations similar to mine further disregarding customer service and professionalism of a business owner downplaying and dismissing their concerns as well These are facts despite whatever Michael may claim especially with the documents with his signature signing off on them. I had hoped for a professional resolution rather than being compelled to resort to social media advocacy for others who might share or face similar challenges with his business however he choose to disregard my email requesting a call instead; SILENCE IS HIS ANSWER!!!! Overall; I cannot recommend this business, it's disheartening to see a business with such a long standing reputation fails to uphold its COMMITMENT TO CUSTOMERS ONE STAR IS GENEROUS BECAUSE ZERO IS NOT AN OPTION BUYERS BEWARE AND BE SMART BEFORE OPENING UP YOUR WALLETS AND YOUR HEARTS TO BE MET WITH DISAPPOINTMENT TO THE STAFF ON SITE, BE PLEASANT AND MORE APPEALING OPPOSED TO THE SOMBER FEELING OF THE ENVIRONMENT Happy New Year!! My goal with this review is ADVOCACY for future clients so they don't find themselves in a similar situation.

Very engaging and an extremely competent staff. Good problem solvers and exceptional in coming up…read morewith suggestions if you are stumped on what to select for your significant recipient! Low pressure with coffee and nice treats available to bide the time!! And oh, did I mention the fabulous affordable selections they have at this store? Do not buy anywhere else until you stop here to shop. They are definitely worth the drive / time here in metro Detroit.

Older man, very rude and condescending. I'm a CPA and went in for some information about selling…read moresome gold and silver coins for a client. He was a total asshole. Would not answer simple questions about how values are determined and the process in general. There are a few other pawn shops in the area. I would not recommend anyone go here and when asked for a referral I will specifically tell people not to go here. Total waste of time.

Convince great service good business I would recommend anyone to do business with them if you want…read morethe best deal

I had a 19 gram platinum and diamond ring made into a pendant last year. Precision didn't follow…read morethe design description I requested and they wouldn't return the 8 grams of platinum left over from the original ring. The manager Louis told me that my platinum was long gone because I didn't collect it soon enough. Precision watches and jewelry STEALS. Don't go business with these people.

I bought a Girl a pair of gold earrings for $250 and almost a year later they started to fade. We…read moretook them to a place to get it tested and it wasn't even gold or white gold or sterling silver underneath.!!They sell fake jewelry and do not go there.