I used Carpet Cops exclusively for all the vacation homes that I managed for 17 years. They were…read moreeasy to work with, prompt, did good work, and their staff was very nice and professional. I used them for my own home too, still do! They're a locally owned business so you're often dealing with a member of the family in your communication or on the day of cleaning. The results are fantastic and I'm always very pleased.

this is a terrible company my carpet was cleaner before they arrived I will never use this company…read moreagain I suggest you don't either.

Deacon did an amazing job! He was very reliable and nice to work with. I was big on him wearing…read morebooties or taking shoes off and he was so respectful about it. He went above and beyond, worked so hard, and we will be reaching out to him again.

We hired Matt to take care of our windows last week. In HMB, the air is wet, filled with pollen,…read moreand has some salt in it to boot. At starlings that like to mate and poop right over our sunroom, and you get an interesting mix of "stuff" on the windows. Matt came out, counted our window panes (98, turns out), and gave us a VERY fair bid. He spent much of the day on the job, taking care not to damage any screens (something our previous cleaner couldn't seem to grasp). The end result is that we have windows that are sparkling, and a sunroom that looks brand new. HIGHLY recommended!

Scheduling was easy. But they never showed up. I called a few times before the date and they had my…read moreinfo and it was all good to go. However, they gave me a 2 hour window but never came. I spoke with the scheduling person on that day and he was going to check with his manager. . . Still nothing! Unreliabl!

I want to take a minute and recommend Quality Carpet Care for their upholstery cleaning. They came…read morerecommended to me through a Facebook moms group so I figured if a bunch of moms liked them, I might as well give them a try! Moms know stains very well. Jamie was great. Communication day of was awesome. There was actually a small hiccup with a job ahead of me that needed a lot more work than he had planned. He offered to come to my house first so it wouldn't cause issues for me. This would have caused a lot more driving for him. I told him not to worry and just stick to his schedule. But the fact that he offered to totally change his day around did not go unnoticed! When he did a ride he got Right to Work inspecting what needed to be done on my sofa. Granted, my sofa is only about 2 years old so it wasn't in terrible condition, but we do have two dogs, a tween, and my husband is in construction. So it definitely needed freshening up before I was going to sell it. I had no idea how much that freshening up was going to do! It looks brand new again! I wasn't expecting Miracles because there was one stain from wall paint that Jamie couldn't get out. And of course that was to be expected. But he got some stains out that I didn't think were going anywhere! I am really impressed with his work and how speedy he was! He did a great job and I would definitely have him come out again. You know, for the new sofa that we will probably destroy LOL.

We are pleased to share that this is one of the very best experiences we've had with carpet/rug…read morecleaning. Jose is professional, kind, careful, courteous, timely, and resonably priced. What a pleasure to do business with Silver Janitorial Services. I just left a message for our next cleaning and know we can count on Jose!

I was very interested in this carpet cleaning company, but on the day of my scheduled appointment,…read morethey never showed. I called and texted and had no response. I live in Reno and asked for services in Fernley, so not only did they not show up, I drove all the way out there for no reason. I waited a while for someone to reach out to me and they never did.

Would give negative rating if I could…read more It took me almost 4 weeks just to schedule an appointment. Even after I was able to get a hold of the right person, I had to send them a copy of my credit card statement to prove that I had paid for the cleaning sessions. I was happy that I was finally able to set up a meeting after going through all the painstaking trouble. The maid was about 10 minutes late, which would have been fine if everything else was up to the mark. I handed over the keys and left for work hoping she would do her job as it is only a 1 BR apartment and there is nothing special to do as such. I simply told her to vacuum the floors and do a regular cleaning/dusting. To my surprise, more than half of the apartment was either untouched or not properly cleaned. The bathroom sink mirror was totally skipped. The carpet was not vacuumed in the corners. The bathroom floor was left half cleaned. There was one bowl in the kitchen sink and it was left as it was. I don't think its worth the money or time to deal with these people.

It seems as if they have worked out all of the bugs. I contacted them through their website, they…read morecame out on time and the service was spot on and my place was spotless! Will be using them again.

As a veteran and homeowner, I've experienced a lot of cleaners in my life, but I've never had an…read moreexperience quite like Silver State Janitorial Services LLC. They offer a rare trifecta of qualities I haven't seen in a long time: true professionalism, genuine integrity, and total dependability. From the moment they arrived for the estimate, their reliability, communication, and follow-through were efficient and seamless. They have a way of putting you at ease immediately--it felt like having neighbors or friends over, yet they never lost their professional level of excellence. What truly set them apart for me was their character. I recently lost my service dog, and the team was so graceful and respectful of my situation. Their work ethic is unmatched and their attention to detail is amazing. This company and this team were exactly what I needed when I needed it; it felt divinely inspired, and it likely was. I already look forward to their next visit and showing the incredible results in the before-and-after photos.

BEWARE of Silver State Janitorial Service, Llc, and don't get your hopes up. This company ghosted…read moreme after we had an appointment set up for an estimate between 2:30/3:00 last Thursday on a deep clean, including carpets and windows for a small high-rise condo (640 sq ft). When no one showed up I texted and got a text saying "we need to reach the technician". I texted twice about 4:00 asking for an update. I finally got a text at 6:51 PM saying "Sorry, but our technician left early for a graduation." That's it..... no solution, no offer of another time. Nothing. I have a tidy small place. My son passed away 18 months ago and although I clean and pick things up, since he passed away i haven't cleaned in my usual fashion (nooks & crannies). This meant a lot to me. Since his death i have wanted a restart and a refresh. I even texted 2 more times like a begger asking if we could still make another appointment and received zero response. Crickets. I'm just sayig, DON'T expect good communication from this company. They don't answer the phone and tell you to text instead. I left a voicemail AND texted. It took 3 days to get a return message. Then, per above. I was so excited, then so disappointed.

this last snow storm was brutal. we got a lot of the sierra cement and of course it froze…read more Brandon and Marisa were on it!! We reached out to them late yesterday when we realized it was way too much for us. Marisa was prompt, professional and displayed a sense of urgency so often lacking in today's world. And by 10:30 this morning we were dug out! We have other projects that we will need help with once spring arrives and they will be our first call!!!

Brandon and Marisa are so great to work with. I really appreciate all the feedback whenever we had…read morea question. Brandon dig 5 large holes for us in an area we weren't positive would work. He had to use a Jack hammer to get down through our extremely rocky ground. We were able to plant what we wanted and were very grateful. It looks beautiful on our guest house side now!!! And their prices were amazing for the amount of work! We will definitely use them again and again!!! Highly recommended!

When I moved into my apartment it had a few things that needed to be fixed. The rental company…read moreinformed me that they have used JC Renovation for years so the property manager reassured me that I was in good hands. JC called to make an appointment that worked with my schedule. He and his coworker arrived on time. JC went through the repair list with me. He asked if I would leave the key and the two of them would get everything fixed while I was at away. I asked him to text when he was done and to hide my key in an agreed upon location. When I returned to my apartment the to-do list was completed and they had cleaned up everything. I was very pleased with the speed and professionalism provided by JC.

They did a great job on our bathroom remodel. The job went smoothly and they respected our home…read more The price they quoted was the price we paid. They are clean and on time. If you're looking for great work and no hidden cost then JC Renovations are your guys.