I met with Brian at the Belfor office and discussed multiple solutions that Belfor offers. He was…read morekind enough to give me a tour of the facility and I was quite impressed with his professionalism and knowledge of the industry. I will certainly be choosing and recommending Belfor for all my water and fire damage restoration needs.

Rowan came out to check on job, was willing to call everyone back out to "fix" everything and…read morewanted to make me "happy". It would make me happy if they had done the job right the first time. I don't want to play musical rooms anymore. I signed off on the the job completion so I can get the invoice and get this paid. In the future if I want the work done, I will hire the separate contractors myself. Fin.

Had some water damage from refrigerator water line slow leak. Called four different companies for…read morecompetitive bids. Will not give names of competitors that I called but one in particular came back at double the price of the others,----pro. 911 did excellent work and made it easy for us by suggesting a contractor for repairs. Highly recommend 911, very professional and dependable ***** 5 stars on preformance & quality of workmanship!!

I had a great service with this company. They were quick to respond, on time for the job, help me…read morenavigate my insurance company, walked me through each step of the process of cleanup, made sure I was satisfied when the job was done. They worked hard for me and I couldn't be more pleased. I have had to navigate this kind of issue once before and once for my mom and both times the companies were terrible. I really lost a lot of trust and I was suspicious from the get-go so they had to work from behind the starting line. And boy did they! I can't thank them enough. Amanda was exceptional and I am so grateful for their help.

Adam and Stacy at Restoration 1 were a joy to work with! I was given a fair and honest quote for my…read morepack out, storage, and pack in service that was honored to the letter. They were punctual and took great care in protecting my furniture during the move. They were flexible when my timeline was extended slightly by a contractor, and upfront about a tiny bit of damage to a particleboard dresser (that shouldn't have withstood the moves I'd put it through prior to this, let alone the two moves that followed). Adam even fixed a loose doorknob on his way out of my home after providing his initial quote, something I hadn't even noticed until he pointed it out. I only wish I had gone to them when the initial flood event occurred in my home, it would have no doubt saved me several months of inconsistent communication, botched remediation, and overbilling by the vendor chosen by my HOA. Thank you, Stacy, Adam, and the entire team at Restoration 1, for restoring my faith in people and helping me to get my home back!

This company is amazing! I had a water leak in my rental house late in the night on a Sunday & this…read morecompany came right out & helped me. They have been in the process of restoring the house & have done a great job! Adam & the team are hard working & do great quality work! I could have not asked for anything better!

Mary and Matt. From Mary; the scheduler ; who convinced me to give them a chance and they won't let…read moreme down ... to Matt the tech assigned to replace the hot water return pump and expansion tank on my water heater .... " what an extraordinary team". Mary was right ...... 1-Tom Plumber did not let me down. Matt was professional, knowledgeable and explained everything he was to do , to get my water heater up and going. These folks will be my go to folks here on out. And the price was right on. Thank-you Mary and Matt for an awesome experience . Professionals to the max!!!! Jimmy G

Mary called me back early this morning to schedule the repairs. Had a bathroom sink supply line…read moreleak and also needed kitchen faucet cartridge replacement. Nate got here quickly and took care of our issues. Very professional, friendly service. Reasonable price for a much needed service. Very happy.

This company pressured my Wife into signing up with. After the service, they left our home wet! Now…read morewe have a mold issue. They charged our insurance company way too much for the service and now my premium went up and our house is still torn apart. Don't recommend this con company.

Consumer beware. This company came to our home for an…read moreassessment we were told was free. They assessed, told we needed dryers and remediation and repairs and they would act as an intermediary between us and the insurance company and not to worry the insurance company would handle the bill. All we would have to handle would be the deductible. NONE of that was true the insurance company denied the claim. We cancelled before they did ANYTHING. Now Ecodry is trying to stick us with $2500.00 bill for a free assessment charged as an emergency call out, administrative fees, fuel surcharge and testing fees and left us with a hole in our wall where they cut drywall out for the testing. Come to find out they did the same thing to our In laws. I filed a complaint with the AG today. If anyone else has fallen victim to this predatory company, I suggest they also file a complaint with the AG.

This company was hired to reconstruct my kitchen after it flooded last year. The pipe unused the…read morekitchen now has a crack in it. * Never on time or postponing * refused to supply paperwork when requested to compare cost when changes made * never responded to email/calls after work done. Would never recommend this company.

Where to start? From the beginning I guess. We had a garage…read morefire, unfortunate but it happened. The scariest part is that I was home and my pregnant wife was at work. Remember this detail. Called the insurance and they picked CRBR to do the restoration. Everything started pretty good, we had a crew showing up within a couple of days to do the soft content cleaning and place them in a POD that was parked in our driveway. Good. One of the guys showed up for an estimate and the scope. Good. Next step:demo. Done quickly. And this is when everything went downhill. All of the drywall was left in my driveway for weeks, with the promise of "oh tomorrow somebody is gonna come pick it up". When finally the trash was picked, crickets. For months. And months. Always an excuse "the project manager, quit" "the new project manager got fired" "the new project manager is catching up, sorry!" So I finally decided to go to the office in person. I have to say they were extremely nice and showed me the new scope and estimate which was about $10k higher than originally drafted. Naturally I asked if the insurance was notified and it was approved "of course, nothing to worry about!" Ok then let's go. Crickets. Crickets. Crickets. You remember my pregnant wife? My child was now 14 months old; but the job was done, at last! Couple weeks later, we got a letter that we needed to pay about $10k for the additional work. So called the insurance and they never approved anything. Called CRBR, they never sent the additional scope to the insurance company, but I still have to pay as the job was completed and I am responsible for it. Oh and they were gonna put us in collections if we don't pay. At this point I disclosed the fact that I'm actually IICRC certified in fire&smoke, water, mold and bio; and my wife is an insurance broker. We are the customers from hell in this case if you poke us. They sent a bill to the insurance with a whole bunch of parts that were claimed to be replaced but weren't: insurance fraud; we authorized the job to continue, signed the contract under false pretenses:illegal. And I wasn't shy about it, put me in collections, I'll sue you. Long story short, they sent a revised invoice to the insurance company (which dropped us, by the way, so thank you CRBR) and got their money. Do yourself a favor, call COIT or ServPro.

We cannot begin to express how pleased we are with Kim and Chase from First Call with the work they…read moredid in our home after a kitchen water leak. So professional, polite, and friendly. They called before each and every visit and we on time. They did a fabulous job in mitigating the moisture damage and would not hesitate to us or recommend them with any future needs. A+++ Steve

First Call did a great job cleaning the carpets in our home. Polite and hardworking. Paid attention…read moreto detail making sure nothing was damaged during the cleaning process. Our thirteen year old carpet looks brand new and smells so nice .. the pet odor from before is gone. Reasonably priced and flexible when scheduling appointments. We will definitely recommend them to friends and will use them in the future.

Excellent water damage services provided by Superbest Water Damage & Flood Repair Reno. My kitchen…read moreand living room flooded while I was visiting family in Texas. The walls were badly affected and all the floors had to be replaced. They took care of everything and they did it quickly. I would tell anyone with water damage problems to call SuperBest for remediation and emergency services.

From the owner: Water Damage experts, call us for emergency servicesread more