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    Fidelity Chimney and Hearth

    5.0 (1 review)

    Services - Fidelity Chimney and Hearth

    Fireplace cleaning

    Moisture control installation

    Moisture control repair

    2 More Services

    Waterproofing installation

    Waterproofing repair

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    Recommended Reviews - Fidelity Chimney and Hearth

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    10 years ago

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    Value Dry Waterproofing - Do you have an "Angry Sump Pump"? A neglected sump pump might not work when you need it most leading to thousands in water damage repairs.

    Value Dry Waterproofing

    (65 reviews)

    Phenomenal! Value…read moreDry was a referral from another small local company whom I implicitly trust. Markus, their VP, came out to give us a proposal and quote. We then got proposals from two other local companies. Though Value Dry was not the lowest quote, we felt by far the most comfortable using them. And we are very glad we did. Our entire basement, which is entirely below grade, has (had!) water seepage due to hydrostatic pressure (water is forced into the house from underground), especially this last year with all of the rain we've had. And we have a huge basement. Markus proposed a new french drain around the entire interior perimeter of our basement, all of the exterior walls: 210 linear feet in total (we have a big basement). He explained in-depth what they proposed to do and why and how. They also added a second sump pump for us. And a battery back-up pump. They sent a crew of just three guys. Roger was the foreman, and you just have to love that guy. Great personality and he calmly and politely answered every question I had (I'm a detail freak). They were fantastic. They kept everything as clean as possible (not completely, but you can only do so much for concrete dust from jackhammers). Their work was very detail-oriented. It was cool seeing the destruction followed by the construction, laying down the new PVC underground drainage pipes, the new concrete on top of it, etc. Roger and I had discussions throughout the week about how best to do several things, like where and how to place the clean-outs (we have two) for the pipes. Bottom line: Look no further. They are honest. Not too expensive. And they deliver exactly what they say they will. Also, just a few weeks after completing our basement they did a smaller job for my in-laws, also local. They were just as happy with their work and with both Markus and Roger and his crew as we were. So this is really two 5 star reviews in one!

    Received 4 quotes they wanted me to do work that was not needed. Huge waste of time and said I had…read morea week to make a decision

    Basement Innovations Waterproofing - waterproofing

    Basement Innovations Waterproofing

    (31 reviews)

    For a year whenever we had a heavy rain I noticed rain seeping beneath the basement shower. It was…read morea fiberglass shower stall that was lifted off the floor just a little bit. I would mop it up and it wouldn't cause any large problems. We decided it was time to have this fixed since it seemed to be getting worse. I got three estimates and theirs was the best for the job. The team removed the shower stall to put in a drain along one whole wall of my house. Thankfully the rest of the wall is in an unfinished portion of the basement so it didn't affect any of the finished portion other than the shower in the bathroom. They came on time and worked quickly. They were done before the estimated time and left the basement clean. For the past 15 days we have had rain every single day. Sometimes heavy, sometimes light but I have been watching the basement and there isn't any moisture coming in at all. They definitely did a great job. I would wholeheartedly recommend them to my friends.

    I wish we had never heard of this company. The install of the french drains and sump pump went…read morehorribly. They promised they would not break through asbestos tiles, but instead carefully lift them. They blasted right through the asbestos tiles requiring us to talk to a remediation company and do a safety clean up (though they insisted that wasn't necessary when we complained and accused us of trying to bleed them for unnecessary expenses -- we had not even asked them for a dime, and they were the ones who broke an explicit promise to us). They left open gaps in the cement after covering the french drain that we had to have addressed after they left (after confirming with this company that they would not accuse us of voiding the warranty if we did) and totally destroyed the efficacy of our radon mitigation sytem, which they said nothing to us about when inspecting the site to provide their workplan and estimate before the install. They claimed not to see it, but the radon system has bright red labels all over it and was in plain sight for both the inspection and while the guys were doing the work. Ray Charles would have seen it. So, we've had to pay more to address that. Insult to injury, our security system picked up one of their guys looking through our stuff in the basement, and when we complained about that, the owner made implicit threats about how we would ruin a relationship in which we may need them to come make repairs to our system in the future if we told anyone about it. As others have mentioned, he also offered us $100 to not post bad reviews. We didn't take the money, but others might, so careful on relying on reviews for this company. Spare yourselves. Go with someone else.

    Koppers Quality Waterproofing - French Drain Installation and landscaping

    Koppers Quality Waterproofing

    (9 reviews)

    Koppers is a great business that has been performing great work for many years. They always stand…read morebehind their work and their prices are always fair. They sell you what you actually need not try to get every penny out of you by scaring you like some other companies do. I have been their customer for more than 20 years and still happy.

    Koppers does not even deserve one star - they deserve negative stars. Whatever you do, DO NOT HIRE…read moreTHEM. I am in a nightmare thanks to them. In 2017, I hired them to repair the foundation at my home and to do any and all waterproofing work necessary to prevent water that flows down the hill in my backyard from hitting the foundation of the home and causing additional foundation issues, mold, etc. I'm now trying to sell my home, and every single home inspector has found that the work that they did (underpins) was completely inadequate, and although Koppers informed me that their work included regrading the backyard to ensure that water was directed away from the house, they evidently did not do ANY of this. So for the last four years, I thought that all of this water wasn't hitting the home, when it actually was, and this has caused significant differential settlement and lateral displacement due to the effects of moisture on the soil and hydrostatic pressure. As a result, the exterior foundation wall is bowing and the ceilings, walls, etc. are all cracked and coming apart. They also provided a LIFETIME GUARANTEE for their work, and are now ignoring my real estate and agent I when we try to contact them about these issues. Their work is not only completely inadequate, but they don't know what they are doing. They should have, at a minimum, put in a sump pump or French drain, and instead their work has led to significant damage to my property, which is estimated to cost ~$20,000 or more to fix. I now have to take the initiative in suing them. RUN AWAY... hire people who know they're doing and aren't crooks.

    JES Foundation Repair

    JES Foundation Repair

    (321 reviews)

    I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

    Stood us up for our estimate appointment, twice! Stood us up for our estimate appointment, twice!…read more Stood us up for our estimate appointment, twice!

    Fidelity Chimney and Hearth - chimneysweeps - Updated June 2026

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