I highly recommend Residential Resource as a property management company. The company had managed…read moremy townhouse for nearly twenty five years. During that time, there were only a few months that my unit was not occupied. Kitty and Heather kept me informed regarding the status of the unit and the repairs that were needed. Kitty did a good job screening tenants and I did not have any trouble with renters. They worked with me when the association needed some action or needed to enter my unit. Kitty and Heather handled the sale of my unit in 2025. The unit sold faster than I expected and I received an acceptable price. Kitty and Heather are professional and friendly, making them easy to work with. I was confident that my unit was well managed, and I would highly recommend the company to anyone looking for property management services.

Kitty and Heather are very knowledgeable about property management and they always respond to…read morequestions and issues promptly. Highly recommended for your property management company.

This company has given me one of the greatest experiences a customer of any service can be provided…read moreand they truly deserve all FIVE stars. Colleen Query managed my Kailua condo for 7 years with unprecedented professionalism. During that time we had multiple tenants, and by the time I was able to return to the island, my condo was in pristine condition making it easy for my family to seamlessly move back in to our home. Query properties has great relationships regarding who can repair/upgrade appliances, ceiling fans, etc, and we never had to worry about anything. Colleen was great at communicating what needed to be done and how to get it done. Her advice to us as our property manager over nearly a decade was unparalleled. I never lost any sleep at night worrying about my condo because I was so confident in Colleen and Query properties. Shortly after moving back into our Condo, we decided to refinance to bring down our monthly mortgage payment. We didn't have to think twice on who to ask for help: Colleen from Query Properties. I'm a novice when it comes to real estate and investing, but I didn't need to worry about that stuff because Colleen took care of everything. Her patience with us and flexibility in working around my wife's and my busy schedule made this process so easy and convenient for us. It was the second, smoothest serious business transaction I've experienced...the first smoothest is detailed in the next paragraph. After my wife and I refinanced our condo, we started feeling like we needed a larger place to live. We had been moving around so much over the past 7 years, that we wanted to find our "dream" home. We were going to find the LAST place we would move into. We knew right away that Colleen and Query Properties were who we needed to make our dream reality. Colleen not only swiftly located a buyer for our condo, but helped us find our new dream home as well. She did this by talking with us, understanding what our financial capabilities were, and setting reasonable goals for our purchase. Her knowledge of the Windward side, the real estate market, the red flags to look out for for properties, etc. made this very scary and foreign process very rewarding. Within a month we had sold our Condo, put a successful offer on a home and basically had our dreams truly come true. I'm sitting on my lanai right now writing this review thinking how lucky I am to have had Colleen and Query Properties working for me all these years. Query properties is a local, family owned business and their versatility can not be matched. Because I chose t them to take care of my family I feel like I'm living the Hawaii dream. They have improved my quality of life significantly through an awesome level of professionalism and I truly believe they treated us as we were part of their family!

i had a property in Waimanalo for decades. when it came time to sell a few years back, i asked…read morearound for an agent with experience in the area with a good reputation. Kathleen Query was recommended to me. She was the agent for selling my townhouse in Waimanalo. She did an excellent job marketing and selling that unit. Subsequently, I purchased a condo in Salt Lake area. I used an agency in town, but was not happy with the experience. I turned to Kathleen Query and asked if she could manage my new unit even though it was in town. She agreed. She has been managing my condo ever since. I have had very good results with her as my rental manager. When i owned the townhouse in Waimanalo, it was a rental unit. I was the remote landlord. Unfortunately, I seemed to have significant problems with my rental managers over the years. I had to change rental managers 4 times. I am very happy with Kathleen Query as my rental manager. My rental unit is always full, I receive monthly statements on time, and funds are deposited into my account on time. Periodically I return to Hawaii and do a walk through of my unit. The unit is kept clean with no maintenance issues. This is a far cry from my past experiences with my Waimanalo unit. I recommend Query Realtors, and Kathleen Query, to anyone looking for an agent to buy or sell real estate on Oahu, or to anyone looking for a great property manager.

My husband and I were looking to move from our apartment to a  house because of our growing family…read more We were first time home buyers at the time and had no idea where to start. He was very patient with us as we did have a lot of questions. He kept us up to date with what was happening and notified us if there was anything we needed to do. He took us to look at open houses every Sunday for about a year! This man is very patient and will do everything in his needs to find you your dream home! After we purchased our home he even helped us with the renovations! Painting, cleaning, lighting, you name it! Since then, he helped us sell our investment property and guided us through the 1031 exchange process. Through the years, Eric has become a close family friend, my son absolutely loves him! If you want a agent that is not pushy, patient, and will do whatever it takes to find you your dream home then Eric is your man!

Eric always has the client's interest sincerely as his top priority. He is always friendly and…read morestraightforward, easy to talk to, and a pleasure to work with. Very knowledgeable and insightful. Analyzed our situation well and provided excellent advice. Very fortunate and grateful to have been provided services by this agent, he does an excellent job all around and I could not recommend anyone else before Eric. First time buying a house - i was expecting a long and complicated process but Eric made the whole thing smooth and stress free.

First i'd like to say i'm giving 5 stars b/c of some last minute changes the President Shannon was…read moreable to make happen and allowed my closing to be on time, Thank you Shannon! There were some major challenges for my the mortgage loan that was needed, lots of mis/lost-communication not just with the Title Company and First Hawaii Title made it right on their side. My best advice for anyone is to go to the Headquarters and speak with someone in person if any errors occur, the person directing calls is not able to help very much, but if you can get ahold of the president, that's what worked for my case. Sean Kalakau, came in last minute to save my closing day which saved my contract, he's a amazingly helpful person and i'd highly recommend him to anyone to get the job done! He called in a favor for a awesome Notary over the weekend and we were able sign under a very short deadline on 25NOV24. Overall we got what we needed done! More structure for escalations and managment for accepting more feedback would help in communication. MAHALO NUI LOA - First Hawaii Title.

This is the worst title company in Hawaii. They have bounced 2 checks on me in the past…read more The main phone number on their website doesn't even work.

Want to thank Jessica for completing a pain free escrow on a condo sale. She performed a step above…read moreto ensure all cost figures were up to date and even did last minute confirmations to provide accurate billing. The military discount they provide is also a nice bonus. Thanks again Jessica! Great job.

I recently had the pleasure of working with the amazing team at Laban Home Hawaii, and I highly…read morerecommend them! From the very beginning of our home buying journey, it was clear that they genuinely cared about our family's well-being. In a challenging real estate market like Hawaii, where competition is fierce and decisions must be made quickly, the Laban team consistently prioritized our needs. They took the time to understand exactly what we were looking for in a home, listening attentively to our concerns and desires. Their expertise in the local market was invaluable, guiding us to options that suited our lifestyle and budget. What truly impressed us was their commitment to transparency and support throughout the entire process. They ensured we were well-informed at every step, making what could have been an overwhelming experience feel manageable and stress-free. Their dedication didn't end at closing; they continued to provide resources and connections to help us settle into our new community. The Laban team exemplifies professionalism and genuine care, making them more than just realtors, they feel like family, 100% Ohana vibes!. If you're looking to buy a home in Hawaii, look no further than Laban Home Hawaii. They truly prioritize their clients' well-being, making the journey as enjoyable and rewarding as possible. Mahalo Lui Noa, Laban team, for helping us find our dream home!

I recently had the pleasure of working with Shari Hooks, and the level of service I received was…read moretruly outstanding. It was evident that Shari loves being a realtor and is a professional at it. She has been a realtor for 18 years and have a special place in her heart for military families. She is personable and is a great communicator. From our first conversation to posting closing, she was genuinely open to every discussion, following up on concerns, questions, and repairs, to achieve the best outcome moving this purchase transaction to escrow closing. AND, what makes this review so unusual is that Shari represented the Seller's agent! As the Buyer I felt comfortable in representing myself in the transaction. I couldn't be happier with the experience and highly recommend Shari Hooks to anyone buying or selling a home. As for me, the next time I'm looking for a realtor, Shari is on the top of my contact list.

When my husband and I made the much-contemplated decision to sell our home, we were in the process…read moreof selecting a realtor though the decision was one of the easier ones I've had to make in my life. We've known Shari and her family for years, and when it became time to make the relationship professional, we were more than ready. We disclosed the reasons for wanting to sell our home and Shari was understanding, empathetic, and realistic when setting expectations for us. Those expectations however, were blown out of the water. Shari is so much more than a realtor; she is a partner, a confidante, and a ready and willing teammate. To say she went above and beyond is an understatement, though I'd be remiss if I did not say it. Every showing, every negotiation, she was there by our sides to talk us through what to expect and proposed next steps. I could not be more grateful to have Shari as our realtor through this process, and I can in good confidence say we would not be where we're at today without her. I will always pick Shari to be in my corner and I highly recommend those looking for a realtor choose the same.

Working with Daniel and Cari Anne was an excellent experience. I was referred to them from one of…read moremy realtor friends who doesn't operate on Oahu, which was a shame in one sense because I love working with my friend, but I gained a team with these two and Taniguchi & Associates that was more than exemplary.  The wife and I toured a bunch of places the day we spent on island with Daniel and Cari Anne, they set up our showings in an order that made sense to flow with our schedules and traffic and while we did put bids on some of the places we saw in-person, ultimately, we ended up buying a unit that they did a video tour with us while we were back home in Kona. We were 100% confident after having seen places in-person with them that they knew exactly what we were looking for and when the perfect place went up for sale, I didn't feel the need to grab a flight as it would only delay the process. Also, while some realtors prefer if you use "their lender" Daniel never even brought this up as I've been using the same guy for over a decade and even he mentioned that Daniel was super easy to work with, very responsive and would love to do business with him in the future, which mirrors my experience. Daniel also has solid relationships with other realtors on island, but when it came to negotiating (the initial offer, the counter, the post inspection, everything), he was a true professional and did not let any personal friendships interfere with getting us some big wins, this guy knows what he is doing. No doubt, when the time comes, I know who I am going with, Daniel, Cari Anne, Taniguchi & Associates.

We needed to sell a very attractive and updated condo in Waikiki. After interviewing several realty…read morecompanies we chose Erik Taniguchi of Keller Williams. He was very easy to work with, respected our opinions, and understood the current market exceptionally well. And the company had good access to the higher end Japanese buyers market. Erik's staff worked with us to stage the unit very well and used an exceptional photographer. The listing looked great. We sold the unit within a week for full price. Erik resolved the various negotiation issues completely in our favor and closed the sale quickly with a full cash offer. We were completely satisfied with everyone in his office. We highly recommend Erik Taniguchi and his staff.