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    Fidelity National TItle

    2.3 (6 reviews)

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    Nima Rad - State Farm Insurance Agent - Waiting for his Pet Insurance Review

    Nima Rad - State Farm Insurance Agent

    (7 reviews)

    He gets an F for failure…read more A total lack of response has caused me to seek another insurance company after over 20 years. Way to ruin a long-term customer relationship I had with State Farm. It's not like I don't have choices. This guy just works from home by himself since when you call no one ever picks up and then he might call you back later from his cellphone, but usually just ignores your voicemail. He doesn't seem to be able to make any policy corrections quickly (or at all) like other State Farm agents can, and he just does nothing. I've been with other State Farm agents who not only have an office, but can put in policy corrections pretty much immediately, which triggers an updated rate and bill. But with Nima Rad, I'm going on a month and he has done nothing for me at all. You would think he would want the insurance policy to be correct, and get it corrected ASAP, but instead he's just stalling making the corrections probably hoping that I will forget about it and needless pay more money. I only drive like less than 5,000 miles a year yet on my latest bill, he put that I drive over 15,000 a year. And now I can't seem to get him to correct this error. I've had it with this and have sent noticed to the corporate office about it and also am closing all of my multiple policies with State Farm. Good riddance.

    I have been with State Farm and Nima and company for a few years now. Not only do they help me get…read morethe best prices for my insurance needs but when I have had claims their main concern has been the client first then everything else. Appreciate the great customer service and rates.

    Farmers Insurance - Alan Palfi

    Farmers Insurance - Alan Palfi

    (4 reviews)

    Alan Palfi is excellent and super knowledgeable - he has a great way of explaining your insurance…read moreneeds - a true feather in your cap!

    Alan is a life saver. If I could, I would give Alan 5+++++ stars. I first encountered Alan…read moredouble digits years ago when I first moved to California, single with nothing to my name except a car that needed insurance. Alan was patience, thoughtful and spent the time helping me understand various coverages, how they work, and analyzing what would be the most economical for me. Rarely do you find any professional/agent who has the patient and compassion to work with someone who is just utterly confused by the system all the time. And back then, it was just a simple car coverage. Since then, as I have grown up and my needs have changed, Alan has been my go-to guy for all my insurance needs (vehicles, homes, life, etc.). During these years, there has been stressful times where Alan has been there for me and my family, he is always reliable and having him during these times made everything easier. For example, there was once a car accident where I was hit by another car. He helped me through the claim process, and would be on calls with me talking to various parties to make sure I got through the process. The result, I was very satisfied by the compensation. Another example would be when we were purchasing our home. Due to the circumstances, we needed Alan to continually provide proof of insurance to multiple parties that kept changing various items that impacted the coverage. Alan was timely in responding and patience in dealing with the request. (It really was an insane amount of edits, and each minor edit was a lot of work for Alan). I highly recommend him!

    Fidelity National TItle - insurance - Updated June 2026

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