This organization is a waste of time. 1st Issue - They have…read morea beautiful website with new patient forms that has a logical workflow where it takes you through one screen at a time in filling out the information they need. When you call, the scheduler, has no idea how to access this information. The excuse given is "our site is actually being re-designed." Sure it is. 2nd issue - The website clearly states they take Insurance company XYZ. Apparently the don't take said provider's HMO-POS plan. Oh well, looks like we'll have to get the teeth implants elsewhere. To be clear - no dental service was provided. This review is purely a review of the front office & technology usage of that office as it impacts a new potential customer's experience.

It is obvious EVERY person at Dental Distinction cares about their patients…read more From the greeting to the cleaning to the xrays and whatever else is needed, I am always treated with kindness, respect, and honesty. I highly recommend Dr. Mansour and his team.... you won't be disappointed.

Let me say, Dr McFadden is the only dentist who I genuinely trust with my implants. He wants…read moreperfection and THAT matters!! The ladies in the office are amazing and so helpful.

OUTSTANDING!!!! Dr. McFadden & his staff are so welcoming. Dr. Tan is excellent! These doctors are…read moreso professional and extremely knowledgeable at what they do. They are a DYNAMIC DUO. I was blessed to hear back from Dr. McFadden personally on a weekend after a tragedy from another doctor. Every procedure performed, Dr. M called to check on me. I have never had a doctor pay so much attention to details and to me. I am running out of room but I wanted to express how my experience was at The Dental Implant Center. Sending my gratitude to all!

I am delighted with the superb dental care at Long Creek Dental. Dr. Patel is expert in her…read moreapproach, and she is gentle, insightful and thorough in her care! She teaches as she goes along, and prepares her patients with step-by-step explanations before each procedure. (And Dr. Patel has given the very same excellent care to my family members!) Her assistant, Stephanie, is a perfect match for Dr. Patel, and this young woman demonstrates poise, skill and compassion! Receptionist, Lauren is a also a gem! She is pleasant, prompt, kind, and is very knowledgeable about insurance plans, and office management. I absolutely love his beautiful staff of compassionate, caring and competent women! As a long-time nurse, I recognize excellence in care providers-I feel so incredibly blessed that my loved ones and I get to be patients at Long Creek Dental!

Dr. Langston and his staff are truly remarkable! They take great care of my family. It's hard to…read morefind dentist that can and will take care of all your dental needs and has the expertise that Dr. Langston has. Thank you for all the years of taking care of us!

I've been bringing my daughter to this clinic for over five years, and the back office staff and…read moredoctors have always been kind, patient, and professional. Unfortunately, I will no longer be returning due to repeated issues with the front office recently, specifically with Juanita. During my last visit, I paid out of pocket because the front desk staff couldn't verify my insurance. Later, my insurance did cover the visit, and I had to obtain reimbursement on my own. When my daughter needed treatment, Juanita scheduled it a month out, saying it was because of my "insurance" despite the pain my daughter was in. Over time, my interactions with Juanita have consistently been unpleasant. She is often rude, dismissive, and lacks empathy. At our last visit, she greeted us with a smirk, did not acknowledge us properly, and seemed to recognize us only because of the prior insurance issue. She even made comments about how difficult my insurance was to work with and implied it was somehow my fault. The last conversation I had with her was particularly unprofessional -- she was confrontational, and I had to ask her multiple times to watch her tone. After years of trusting this clinic, it's very disappointing that the actions of one front office staff member have driven us to find care elsewhere. I truly hope management- Paula addresses this behavior so that other families don't experience the same disrespect.

A place that is "just for kids" refusing to see my kid because we were 10 minutes late. And the…read moresnarky tone and the way I was confronted was the icing on the cake. I use Forney Wellness for my teenager and myself and will be taking my 8 & 6 year old there as well from now on. I've generally looked over the previous appointments where I spent more times waiting than with them a dentist. Including one time I just left after waiting almost an hour after being seated. So me being ten minutes late after rounding up two kids and not being seen like it was 30 minutes or something was just the nail in the coffin.

I had such a bad experience here. I took my son in for an…read morefollow up appointment. I provided them with our new insurance information for whatever reason it took them over and hour to check insurance. After leaving us sitting there a woman came back and told me they had to reschedule the appointment for 3 weeks because they were not able to verify coverage.

They should remove the "welcome special needs children" statement from their website. Special needs…read morechildren are quickly taken back to the lobby and given a referral so someone else can deal with them. At least that was our experience and I have a six year old on the spectrum (high functioning) that is very scared of the dentists. He is very friendly and intelligent just afraid to have things placed in his mouth (I wonder why?) The dentist did not even try to be nice and welcoming because being nice is not covered by the insurance, only x-rays and cleanings are. Total disappointment.

i've been there a couple of times now, as has my husband. We always have a great experience with…read moreknowledgeable doctors and support staff.

I recently changed dentists and got my teeth cleaned by Dr. Nabiha Ahmed! She was so informative…read moreand helpful about dental hygiene and the questions I had. Not only did she throughly clean my teeth, but she also made sure I was always comfortable! The office is brand new and beautiful so that helped! Lastly, the staff is so friendly and sweet. Very happy with this experience

Unfortunately, Mirror Lake Dentistry has been closed for quite some time like 6 months so my wife…read moreand I needed to find a new dentist. My life found this place. This place is like no other as it reminds me a mini mall but for dentist specialties. I went for a cleaning and x-rays. My appointment was around 7:30am and I was down out in 50 minutes which is not too bad. I wish I knew about the mini-arcade that they have in there, but then again I would be occupied and not want to have my appointment nor head to work. The only downside is they do make you fill out a lot of paperwork and it is on your phone which sometimes it makes it hard to fill out. I wish they have an option to send it through email and fill it on the computer as doing it over the phone can be tricky. Xrays was not too bad, they have this machine that does a 360 xray which was fun, they do the other x-rays which where they stick the film in your mouth and take a snapshot. It is not too bad, but that takes around 20 minutes. Then, they did my teeth cleaning which took around 15 minutes. I spent the other 10 minutes waiting to get my teeth clean and then 5 minutes for the dentist to come in and check out the teeth. Overall, I do not mind coming here for my future visit. Staff was nice and friendly and patient.

Very good experience ... Dr Graves is so friendly, professional, and skilled - as are the other…read morestaff I encountered. They worked to find options and solutions for an older man with no insurance - very much appreciated !

I will start this post by saying my daughter loves Dr. Pollock and her team. They treat her with…read morekindness and care as she has extreme anxiety when visiting the dentist. My issue comes in with the business office and their less then stellar practices. We've always paid our estimates at time of service and any additional balances in instances where the estimates may have been slightly off. They continue to state that we have a "family" balance that has to be paid before they will schedule follow up visits. This balance has been reviewed with the business office against the EOB from my insurance in which the EOB does not reflect any patient responsibility. They are trying to balance bill for amounts they should contractually be writing off. This alone has put a bitter take in my mouth and forced me to start looking elsewhere for treatment. ​

I have nothing but amazing things to say about our experience with Rowlett Dental Associates. I…read morecame in for my regular cleaning, and brought my 22 month old daughter with me. I was nervous how she would handle the process and ultimately was worried she would make a scene. The absolute opposite happened because of how sweet and thoughtful the staff was. Shout outs to Gretchen, Alexis, and Allison for going above and beyond for my girl to make sure she was content and happy while I was having my cleaning. They absolutely didn't have to do what they did, but it made all the difference for me and my daughter. I'm so appreciative and even more excited to bring my daughter in to their office for her first dental appointment ever next week.