After a terrible experience at Subaru of Jacksonville, we were hesitant to give another Subaru…read moredealership a try. Not only did Jonah, Martin, and AJ treat us with kindness and respect, but they also loved on us in a way that genuinely made us feel like they were trying to right a wrong. From start to finish, they communicated clearly, openly, and without games or pressure. They gave us time to carefully consider our options and shared their own experiences as Subaru owners. It was such a seamless experience; I still get teary just thinking about it. Jonah, Martin, and AJ are the sole reason we have the most fabulous 2026 Outback Touring sitting in our driveway today. Will definitely be telling our friends, family, and coworkers about this amazing experience!

Overall it was an excellent experience, no pressures and fair and friendly pricing. Eric LeClair…read morewas a great sales consultant who took time to make sure we got the car and color at the price my wife was willing to pay. After the deal, working with Jordan Maret on the F/I side was quick and easy. Just got to go back and get a little tweak on one of the dealer add on but all in all a great car, a great experience. yes, on recommending to shop here.

If i could give zero stars i would. NEVER and I mean NEVER come here to get your car serviced. I…read morecame in because my Nissan was not letting the key turn. They said that it would probably be a simple fix and that they would do a diagnostic on my car. They did not let me know how much the diagnostic was. I assume that it was free or at the maximum around $150 because they said it came with every car that they would service my mom was there with me and even asked them about it and there was no response on pricing. little did I know that it was $250 to just get your car even looked at and it was over $1000 to fix the key tumbler. I asked another place and they said that it was $60 for the SAME SERVICE. They are price gougers and even though I didn't get anything done on my car I still had to pay $250 for them to even look at it. we considered getting a cheaper service so then they could waive the $250 fee as most dealers do even though there's usually not even a fee to check the car. They said it would be $350 to get the driver belt replaced to my dad then later on said that it would be the $350 plus the $250 and the only way to get the $250 fee waived was to spend $1000 on the key tumbler. this was the worst service that I have ever experienced. I have never even written a review before, but this just had to be known. genuinely I will never come back here, even if they offer me something for the troubles that me and my family went through with them. they even offered me to trade in my car to wave the $250 fee. how ridiculous!!! Please save yourself and NEVER go here. (they also are just outrageously expensive and found multiple things to charge me on that weren't wrong with the car or didn't need replacement!!)

They made this the best car buying experience I have ever had! I've purchased many cars from…read moredifferent dealerships around the city, and this was by far the best and the fastest. I would absolutely recommend this dealership and see if Charlie is available, he was the best! Very attentive, follows up on requests, and ensures you get the best deal possible.

It's a good dependable diesel shop. They are also honest which I really value these days. It's not…read moreoften that you get a quote for work and then are called later after they actually get to wrenching and are told you don't need some things done after all. I always appreciate honesty especially when it saves me $$. Are they perfect? No, it's still humans doing the wrenching but they stand behind their work and have always addressed any post-work issues I've had. It's always been very minor things after major work, so I'm not really going to complain. Being the place that everyone seems to bring their Fords into in this area means they have a lot of trucks at any time so don't be in a hurry. Even if it isn't fast turn-arounds, the manager returns calls quickly and is very easy to communicate with.

Exceptional quality, timely and great service is what I have always received with FCDP. This is my…read morego to place for all of my diesel truck repairs.

Jason and Salma was so nice, knowledgeable and very pleasant to work with. If you are ever in a…read moreneed to purchase a new Volvo, I recommend that you visit them at Phillips Highway Volvo for your best experience on your new purchase.

Thank you Salma Brooks and Osteen Volvo for the easiest car purchase experience Ive had. I dealt…read morewith several other dealers, and multiple dissappointments before finally finding a car I LOVED online at Osteen Volvo. I was between two Volvos but needed more on the trade to make this one work. On this deal, I appreciated that Salma and Larissa were able to match an offer from a local dealer on my trade, site unseen, and that made the numbers work. Woody gave me all the options for warranty coverages and clearly explained the value of each without making me feel pressured to purchase. From the beginning, all communication with them was professional. I didnt recieve AI emails from some automated agent, but a thoughtful message from an actual person. Salma was knowledgable, honest, straight-forward and professional. She facilitated the whole deal by coordinating delivery and pickup of my trade from out of town, for that I am very grateful! I would not have been able to realistically make this purchase had this not been offered by Salma. Loving our XC90. Thank you!

Talk about PREMIUM LUXURY. We stopped into Cadillac because we wanted a new vehicle but wasn't sure…read morewe would be able to make a final selection. Lanisha helped us narrow our options and offered us a supreme level of service. We were able to stop in the cafe and received complimentary coffee, sandwiches and cookies. Overall the experience was amazing and we felt very well taken care of. There was no rush at all and we feel happy to truly be apart of the Cadillac Family at Fields.

This review is for service only. I have not purchased here. The service team is great and spent a…read morelot of time chasing down my extended warranty info. I have always been given updates throughout the wait time, which is much appreciated. Knocking a star off, because the tables in the waiting area are usually dirty, as is the 2 workstations behind the waiting area. I work while I wait, so this has been a little frustrating.

I've been to both Lexus dealers in the Jax area. Like them both for different reasons. I will say…read morethis dealership was faster in providing services, but it wasn't during a holiday, so not totally comparable. I didn't know what to expect after calling to request service asked for a specific service and they responded via email with another service not requested. No one ever called me back after I lvmm. Anyway, everyone was friendly and nice. They employ people with all abilities which I can appreciate and loved! It's much cleaner, less traffic, and quiet enough to take work calls and meetings. They also offer breakfast and lunch. Good and free which I appreciate after spending so much money on maintenance service. However, the aunties & uncles at the other dealers throw down like they're top tier chefs. This was the basics. Again, free and tasty. Also offering a variety of beverages. My service advisor provided top notch services. Explained in great detail what maintenance my car needed for the 130k check. Didn't over or under sell anything. Coupons are available online.

I brought my car here for its first maintenance appointment, and this dealership is truly stellar!…read moreFrom the moment I pulled up to the valet area, the level of service and efficiency provided truly set a standard of excellence. The comfort and care of the staff accompanied by the amenities truly doesn't get better. My service consultant, Robert was exemplary as well. He was knowledgeable yet straight to the point, making the process a breeze. I informed him that I planned on going shopping and exploring in the city and he said, "That's fine. I'll call you when your car is ready, just come back before 6pm when we close." As promised, Robert called me about an hour later, and when I returned, the check-out process was seamless too. Though this dealership is about 2.5 hours away, I think it may be worth the drive moving forward based on the quality of service provided!

There are a couple things in life I hate doing... paying taxes and negotiating car deals!!!!…read more Somehow i have been the named the family negotiator when someone needs a new vehicle...including my dad, mom, husband, and yesterday my sister was added to the list. In ALL my experiences, Jeremy Criscione at Bozard Ford, outshined them all! Never have I had such a smooth transaction experience. He is definitely a true gentleman. He patiently answered all of our questions about the vehicle and the Ford app. As a bonus, he included a baby Jesus with the vehicle that sits right above the steering wheel!! If you are searching for a vehicle, I highly recommend this guy! You will not be disappointed!!!

Over the years I've bought quite a few cars, usually in the Ford line. Bozard has always treated…read morevery well. Straight forward pricing, honest, outstanding service. Their mobile service is the cat's meow. I really don't want to even talk to other dealers.

This is by far one of the best auto repair shops I have been too. They communicated with me all day…read morewith updates and even texted me pictures of what they were doing when I asked. I have been using them for over a year now and they have gained my trust. I will always recommend them to anyone who asks. And the last time I went, they started selling and installing tires and rims at great prices. Haven't bought any yet but when the time comes, I will.

In a automotive repair world that seems to lack honesty and integrity and good business…read morepractices...I have been happily surprised by this wonderful company. Robert and his staff (mainly women!) are so great to work with on all of my vehicle issues. This guy knows everything about cars, and will happily tell you about what is wrong with yours and how he is going to fix it. Prices are reasonable (and always hit at or below what he quotes you), service is fast and friendly, and you can leave really knowing that your problem is fixed. There are no extra add-ons that weren't proposed in the beginning and this company makes sure you are guaranteed happy and thanked for trusting them. I am so very thrilled to know Robert and his company and will use him every time I have a problem....hopefully later than sooner, but well, you know how that goes! Audi's and GMC's? You must go to Robert for sure...these seem to be a specialty!