I've had an account with First Financial Bank since I was 16, back in the good ole day when it was…read moreHebron Deposit. In those days, this bank was truly a community institution as the teller knew you by name, not by account number. Though things have gotten less personal since the buyout years ago, I've never had any major complaints about my service. My questions have always been answered quickly and knowledgeably, and I think thier checking and savings account plans are pretty competitive. One drawback is that they don't have many ATMs in Northern Kentucky (or Cincinnati, for that matter), but I live pretty cashlessly these days anyway. A few years ago, when I was the victim of identity theft, First Financial's customer service department quickly put a hold on my account and refunded the fraudulent withdrawals promptly. I was very pleased how they handled this difficult situation.

Today I stopped in to get a roll of quarters. I had a 10 dollar bill and the teller ask if I have…read morean account. I do not but just needed 1 roll of quarters. She told me they cannot exchange money with me unless I have an account. With community service like this I would never have an account with this bank.

Huntington closed my account yesterday with NO EXPLAINATION. What so ever. The online banking just…read morekept telling me my password was incorrect. When i called customer service they asked me if I have ever been a victim of identity theft. I have not. But even if I had, why are you victimizing people even further by upending our finances??? Just conveniently closed my account right before I was due to receive my opening bonus. I will never work with this 'bank' ever again and will spread the word as far as I possibly can to prevent anyone else from going through this!!!

I always try to have an account locally. I like coming to this bank for some transactions such as…read morewithdrawals from my main bank. Yes, withdrawing from your other bank is allowed as long as you maintain an account with them. The place was never busy now crowded, which I prefer. The staff seemed very helpful, polite and attentive to the costumer's needs. Yes it's not crowded, but for the time I was in the bank I observed that there was a continuous and consistent stream of costumers coming in. I highly recommend this place, and would continue doing now with them.

Everytime i go the do my business they ask if i have account I tell them yes I have to do this…read moreeverytime I go there been doing business there for over 20 yrs Not happy that they can't find my account something stinks I inclind to change banks,but before I do I must talk with the bank manger.

Pulled this out of the ATM and then I went into the bank and was told cant exchange it because I…read moredon't have a bank account with them!

This is the most wonderful bank branch in the Greater Cincinnati area…read more Friendly and polite tellers. My personal banker Christina Hoffman is stellar. Such a knowledgeable young lady. Today I had the privilege of meeting the Branch Manager Adrian Wilkinson. Such a gentleman. He shook my hand and thanked me for using PNC. How refreshing. I have never had one complaint with PNC. I highly recommend this bank. Their FRAUD Department is the best. My credit card was hacked and they notified me. If you are looking for a bank.....this is the one!!!

Great bank for all your banking needs definitely recommend for anyone looking to advance their…read morefinancial goals talk to Peter he's very professional and very helpful

I forget the name of the woman who helped me unfortunately as I was traveling and in a frustrating…read moresituation. I needed cash and to my surprise Bank of the West does not have any nearby branches. I used 1 of their Atms in the airport but there is a really low limit on the amount I can withdraw. Fith Third Bank was awesome enough to help me take out two seperate cash advances and take the time to add me to their system and process the transactions. This bank literally saved my butt. They helped make a trip from California to Ohio not be a complete waste of an entire day and money!! Thanks so much for all your help!

Thank you so much Brandi Miller, for the experience I've had with you in buying and refinancing a…read morecar. You have truly educated me in the process of buying a car. She explain the different programs Cinfed Credit Union has for purchasing or refinancing a car with no pressure and that's the part I truly appreciate. Again, thank you Brandi Miller, You're awesome.

Brandi is hands down the best person to work with, her and I have been working on a car loan. She…read morehas the best sense of humor, was patient with my questions and professional. Brandi was very knowledgeable and able to calm my fears. She is awesome. I wish I had more people like her in my life!!!!

Wow Chase bank and Amanda at the Turfway/Houston Rd location. Way to make me feel like you would…read morerather me go to another branch and not deal with me. Poor customer service. Shame on you!

I opened my first Chase account at this location and my banker was pretty great. I needed to close…read moreout my old Bank of America account and transfer everything to Chase. My banker was great and I had a seamless transition from my old bank to my new one. There's a drive-thru ATM and a number of bankers who work here. It's a bank... what else is there to say?

I went for a deposit on my lunch break. Spent 9 mins before even being acknowledged after the 2nd…read morecar pulled up. She apologized then waited on us both together. That was another 10 mins.. it was all too much for a lunch break and a bank that had no lines in the drive thru. I'm gonna say it again, do better PNC. This the 3rd branch I went too and they all are slow as molasses but the service is not smiley friendly. It's more of I smiled back but I know you're upset from waiting so long. They do say thank you each time they take my money. But they make me feel so conflicted while giving it to them.

This bank amazes me every time. They are no no longer…read moreoffering visa gift cards or money orders. They continue to raise the minimum requirements on their accounts so they can charge your more each money to hold your money. Go go in too early on a Monday and expect them them to have change or be able to break large bills....they dont get their money until later in the day. With that all being said the ladies are nice and always smile, but AVOID this BANK unless you enjoy giving away your hard earned money and will need to visit another Bank to get the rest of the services that a traditional bank would offer.

Bank at this location is permanently closed…read more But this review needs 85 characters.... So... Shake and shake the ketchup bottle, first comes none and then a lottle