1. First Financial Bank

1. First Financial Bank

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Hebron, KY

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First Financial Bank

2.4 (5 reviews)
Closed • 9:00 am - 5:00 pm

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Personal banking

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Fifth Third Bank

Fifth Third Bank

1.0
(2 reviews)

I would have given no stars if possible. This bank has changed so much and for the worse. Went in…read moreto open joint account with husband and had to wait for someone to acknowledge we were even there. I guess the workers rather discuss vacationing than open up an account. Anyway, husband said to the nasty girl that we wanted to open up an account. We both had headaches and the nasty girl was speaking loudly. I asked her if she could lower her voice a little bit, because her volume was very high for even a regular conversation. Megan King at the Hebron branch started asking for phone numbers and email addresses. And got angry when we didn't want to provide the information. My husband stated that we would prefer not to have to give that information out, because of spam. Megan looked at my license and decided to discuss that with me as well. Not to mention her voice was getting louder and her office was very hot. So I decided to go back out to the lobby. Upon trying to complete the opening of the account and Megan's voice not wanting to come down even a notch. Megan was a (rhymes with witch) towards me. So I decided to take my business to another bank, so we went to First Financial. The ladies that worked at that bank were so warm and friendly. Fifth Third should take lessons from them. So word of advise, they claim to be better but they are not. And Megan E. King needs to bring her nose back to reality and not act so stuck up toward customers

I was assigned this bank when I applied for a pre-approval for a mortgage. The person I was…read moreassigned to was very nice and everything was going well until exactly 1 week before I was supposed to close. I was notified exactly 1 week before my original closing date that the grant that I was told I would be receiving to help with my down payment and some of my closing costs would actually not be going to me due to an error the lender did not catch until then which was the qualification for the grant was different in the county I was buying my house in so that is why I could not receive this grant. As a lender, I would think that you would know this information before you tell your buyer. The bank also refused to do anything about their mistake or rectify the situation. I could have switched to another lender, but the deadline for that grant expired in 2 days and it would have also extended my closing date another 30 days. I will never get another loan with Fifth Third and do not recommend their services at all.

First Financial Bank - banks - Updated July 2026

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