I hired Crystal Cleaning to clean my home on a bi- weekly basis. I loved my assigned crew and how…read morewell they cleaned. My review of the company would have been highly rated-just like a lot of the other reviews you will read. That is, until the day Crystal Cleaning switched my usual crew to a new crew. My normal crew had been overbooked, so Crystal Cleaning sent a new crew into my home. Crystal Cleaning assumed that I knew who they were. At that time, Crystal Cleaning also cleaned at my worksite. The particular crew that Crystal Cleaning sent into my home was the same crew that worked inside of our office, cleaning weekly every Monday and since that crew was a subcontractor, they also cleaned on Wednesdays on the side. The day the new crew came into my home, it just so happens both of my kids were home from school. My youngest, 16 years old, was sick in bed so when it came time for them to clean his room, he left his bedroom and went to the couch and watched T.V. By lunchtime, he called me at work to tell me he thought the cleaning girl who cleaned his room had stolen a very sentimental watch from his night stand. Which let's be honest, he should have put away. Nonetheless, the watch was there when the crew arrived and gone when they left. I asked Crystal Cleaning Management to check with the crew to see if they had simply misplaced the watch. The owner Crystal informed me that nobody had seen the watch. After being extremely patient and even informing Crystal of how I would be very forgiving if the watch would just find it's way back into our possession, I was only given more replies such as "we have an extremely strict zero tolerance policy for things like this" and "our crew didn't see the watch at all, they did see trash and cups on his night stand" (which isn't true because just like the rest of you, the night before the cleaning company comes, you tidy your place up! There was no such trash or cups on his night stand) I called Baltimore County Police to write up a report. Crystal Cleaning provided the crew information to the officer. With no talk of any kind of resolution on Crystal Cleaning's end and a long back and forth with Crystal and her office staff, I finally had to ask for their insurance information. Crystal never once offered that information up to me which I found odd when it clearly states they are both Insured and Bonded on their web site. I was given Selective Insurance Crime Bond information with a policy number. I wrote out a very clear and professional email with photos of the watch that was stolen as well as the contact information for the Baltimore County police officer who wrote the report. I asked to be updated with any progress. After a week of hearing nothing back, I emailed Selective Insurance asking for an update or a claim number. Selective replied back to me that I had no rights to the claim, that I was not party time the claim, as stated in Crystal Cleaning's policy and that I would have to speak directly to Crystal to get any further information on the claim. Needless to say, I emailed Crystal doing just that. Her reply was this: "I have followed up with selective and after speaking to the selective agent Selective looked into the claim and didn't find any basis for the claim, and will not pursue this claim." No basis for the claim? The watch was there when they arrived and gone when they left with nobody else coming in or out of my home. How is there no basis for a claim? I replied to Crystal in another email asking the following" Please provide specific details as to what investigation was done by Selective Insurance. An insurance company isn't paid to "look into" a claim; they are paid to investigate a claim. Please also provide specific details on how your company investigated this claim." That was 2 months ago...I have not gotten a reply from Crystal Cleaning to date. No investigation had been done whatsoever by the insurance company because they wouldn't even speak to me. Their policy is a joke and the company should be ashamed of themselves. This is the most unprofessional company I have dealt with. If you're looking to hire them, or if you're a current customer of theirs, happy or not, you deserve to know what can and will happen should a theft happen in your home or place of business. Lesson learned: Put valuables in a locked / hidden space. Maybe think of installing cameras in your kids bedrooms too...(obviously I would never...that's absurd!)

I want to add a five-year update to my original review and say that this is the best cleaning…read moreservice ever. They have been consistently thorough in cleaning my home - and now, during the pandemic - have taken extra precautions to ensure the safety of both myself and the cleaning team (ask for Mayra - she is an excellent team leader). The service continues to be efficient, thorough, and reasonably priced. The business goes beyond the cleaning however and extends to special requests and cleaning needs. When I need to reschedule they are accomodating and professional. I can't imagine going with another professional cleaning service as I already have the best!

I have used Danny cleaning service for almost 10 years and all of the crews are excellent. They do…read morean amazing deep clean to start the process and follow up with thorough cleaning each time afterwards. They even use bleach in the showers and tubs which make a big difference in our home. The house smells fresh and clean and ready for company.

We have been using Danny's for 5 years now and could not be happier with them. They always arrive…read morewhen they are supposed to arrive. The house looks fantastic when they are done. They are super respectful of our things. We've had the same 2 ladies for a long time unlike other cleaning companies where there is a rotating door of people. Their prices are also very reasonable. Highly recommend.

Shannon is fantastic! She's cleaned our home multiple times. In fact, it started as a deep clean…read morefor a special occasion and she did such a great job we decided to have her come on a regular basis. I always look forward to after she's done and just wish I could keep it looking as great as when she and her team are finished. Just top notch. Besides being great at what she does, she's genuinely a nice person and is very good about communicating ahead of time about schedule updates etc. Bottom line is I would HIGHLY recommend Peraza Cleaning!

We've been using Peraza cleaning since the beginning of the year and it's been amazing! My work…read moreschedule is varied and coming home and keeping my house as organized and tidy as I'd like is usually the last thing I want to do or even have time for. Shannon's team is great! Everything is always fresh and organized and it's made a big difference in how stress free being at home is. I'd recommend them to anybody looking for a service to help them out. Not only is he quality of work top notch but I've had nothing but professional and friendly service. The passion for making people happy is evident in how above and beyond they go. :)

Galvez cleaning is outstanding and I can highly recommend! Patricia comes each week and does an…read moreamazing job cleaning the house. She not only does regular cleaning, but helps with organizing and always does more than I expect. I have pets - she vacuums/mops and dusts to get the hair. She is a really hard worker and very trustworthy - kudos to Galvez Cleaning!

I was hoping this would be a good experience as the owner was very responsive and eager to meet my…read moreneeds. However, I paid for a deep cleaning service for my new home and the work was unsatisfactory. Many of the basic cleaning items were overlooked. Cob webs, dusting, door trims and light switches all overlooked. I hired this company to take the lift off my hands....but instead they delayed me because I had to clean. I contacted the owner for a partial refund where she offered to address all the problem areas but that should have been taken care of. My bad for trusting her in that she took pride in the work of her team. I should have checked myself. Please learn from my mistake if you use this company. Do your own walk through!!!! I do not recommend them or at least enter at your own risk.

Quality Cleaners provided professional and reliable cleaning services for our home, and worked with…read moreus to find a schedule that fit our needs and budget. Highly recommended Kerén and her team if you're in need of monthly maintenance or a deep cleaning to get you started. Spring cleaning is here!

If you don't want to read the whole thing, here's a summary: Great job in hard to clean areas, not…read moresuper impressive or professional, and I don't feel it was worth the money I spent.I have a 3 bedroom 1/2 bath townhouse. It's 2200 sq feet; and paid $480 for two people to work for 6-7 hours (ended up being 6 hours). So here's the story: I originally had a quote in December for $480.I cleaned, decluttered, and wiped down the tops of dressers.I had another walk through completed, because the initial quote was only good for 2 weeks and it had been a month since the original quote.The day of service, I had a walk through completed hoping that it would be less, because I had cleaned and it looked more organized - it was actually quoted as more! I COULDN'T BELIEVE IT.So after speaking with the Angie, she gave me a discount. The cleaners came in and started working.I had to leave for a meeting, but I was asked to look over what had already been done. Everything looked good except for the blinds. I opened a blind and dust came flying out.When approached about the dust, I was told "all the dust isn't going to come off at once" (which the manager also stated after I complained to her about it).I left, came home and found many things wrong (see attached list due to characters max, I attached and not listed). Other issues not on the list: -clean surface area (except for door frames) -beautiful job on cleaning the bathrooms, kitchen, and in general good job of cleaning, dusting, and mopping. -both my and my guest bedroom beds made, which I asked them not to and I had dust and dirt when I uncovered the comforter. I feel like if you're going to make my bed, the least you could do was run the sheets out or wipe them down. They also took clothing that was on my bed, and put in my laundry basket (when it was not dirty). -They left trash liners in all trash cans, which they did not have liners originally because I like to conserve the environment and try not to use plastic unless needed -the pillows on my couches were cleaned, and put back incorrectly. -I asked them to get off one sticker on the floor in the living room and 2 in the basement, only one was removed. Michelle said it would be no problem. -trash bags were left out on my patio. Which 1) is not where you found the trash bag I had already started; and 2) I probably wouldn't have seen for months. I was told the reason they were out on the patio was "because they were was no outdoor trash can to throw them in". To which I asked, don't you take them and throw them in a dumpster? And I was told no, they don't do that. She told me she doesn't take out the trash, she just bags it and puts in an outdoor can, but since I didn't have an outdoor can - she put it on my patio. -my ceiling fans are still dusty (noticed after asked them to come back) -In addition the above, my lights were left on and my TV was unplugged. Little things like trashcans, nick knacks, items that were on my bed, and others were not placed back where they were found. I e-mailed the Angie because it was 830pm and asked her to call me tomorrow.She insisted we talk today, so at 9pm I had a conversation about my grievances.She professionally handled the situation and had the ladies come out the next day and complete my grievances at no additional charge.The ladies came back and were defensive and abrasive with me.The Angie asked me to write down a list for the ladies to use as a checklist.Michelle told me "she didn't know nothing about a list.Angie never said anything about a list, she told me to redo the blinds, the bathroom, the stickers, the door frames - if she wanted me to do something else, she can call me."So I called Angie and told her, Michelle came up later and asked what else needed to be done. She asked me to look at the job she did mumbling something under her breath like "this is why I don't like leaving jobs before people get to look at it".I looked and everything was completed.I walked through the house, I asked her a question about some residue to which she stated "I'm going to have to have Angie come out cuz I dusted that area twice now and there's still problems".Out of all the doors in my home, one still needed to be dusted. I ran my fingers and dust came flying down.Michelle responded "I don't where this dust is coming from. I cleaned it". According to Angie and these reviews on Yelp! these kind of concerns don't happen frequently, so I'm not sure what happened, but honestly I feel like if I had the time and effort to clean I could have done this job. But I don't! Which is why I hired someone! In addition, I was told that before and after pictures of my house were taken I asked for the before and after pictures that were told were taken. Angie told me that Michelle deleted them and they were only sent to her. Somehow I can't get them? She stated that there's a waiver I would need to sign before they used the pictures.

Angie and her superwomen cleaning crew were absolutely amazing! I was in dire need of a deep…read morecleaning of my entire home that I honestly could not handle on my own. These ladies stepped in without hesitation and cleaned my entire home from top to bottom until every corner of my home was sparkling clean. I was super impressed with Angela's personality, professionalism, fair pricing, knowledge and attention to detail. I can literally eat off of the floor of my home if I wanted to. Her crew members are not only friendly, but very accommodating to any request that I had, which is much appreciated. They organized my fridge, cleaned the oven, and even took care of the dishes without flinching! The products that she used smell amazing! It feels like we are in a brand new home. I can now begin to make renovations to my home confidently. I am so glad that I decided to give Stellar Cleaning a try. We plan on having Angie and her ladies come back on a monthly basis for housekeeping and maintenance even after we make renovations. I would definitely recommend her to family, friends, and anyone looking for top notch cleaning services. Just don't book up her schedule too much because I need her! haha :-) Great job ladies and thanks again Angie!

I want to take this opportunity to show my appreciation and satisfaction with the performance of…read moreEaze Restoration. I had several projects that required professional service. The first project was a demolition of a bathroom and installation of an outdoor bathroom door. Eaze was able to complete this task in an inexpensive and quick turn around. The second project was to remove insulation, remove & replace floor joist, and install "new" insulation underneath the house crawl space. Again, terrific turn around and excellent workmanship. Highly recommend them. Chris Langeluttig

My home was damaged in a wind storm. Ron is absolutely the best contractor I've ever dealt with!…read moreHis crew, very friendly and professional. He went, in my opinion, above and beyond. It shows in the finished product. My house looks brand new, I am thrilled! I could go on and on, they are wonderful.

Tony came to my home to give me an estimate on Cleaning my Vacant Empty Rental House…read more He quoted me $800 for the job which I thought was Outrageous! He told me it would take All Day to clean. I called 3 Other Certified Cleaning Companies who also walked thru the house. The Highest Quote I got from those 3 Providers was $400!!! Tony is a Crook and a Con!!!! BEWARE!!!!

I hired Tony to clean my house after I walked him through my home, Tony didn't arrive until the…read morethree women he sent into my home were well underway, only one of whom spoke English. The three women cleaned my home like they would have cleaned a hotel room, so they moved quickly, but they broke things in the house and they decided where things belonged. God forbid they put things back where they found them! When I contacted Tony about the problems I had with the service, he said he would replace the broken things, but what they broke are two sets of blinds; and all I can figure is that once Tony understood how expensive blinds are to replace, he decided to ghost me. I tried to schedule a second visit with him, and I have been waiting for almost 2 weeks for him to schedule with me. These people are probably good for cleaning up prior to moving into an empty place, or after moving out of a place; but they don't seem to want to establish continuing clients.