I did a great job no complaints safe as it gets yeah and I would go with them again the captain…read morecrew knew what they were doing. The underwater sea life was pretty decent all in all. It was a good experience.

I completed a 2 tank dive off of West Palm Beach and had a really good experience…read more The diver master was informative and led the dives We drifted for both dives and the current was strong but no issues Captain and mates were attentive. They had fresh pineapple and snacks on board The boat is clean and comfortable Highly recommend

Great variety of dive equipment and friendly and knowledgeable employees. They know the local area…read morewell when I went in they were very busy which is expected on a holiday weekend. They definitely take the time to spend with each customer making sure that their needs are met.

Had a great dive with Chris at the Blue Heron Bridge. Amazing variety of fish, multiple sharks,…read morehuge snook, so much fun!

Our experience with Black Flag Charters was extremely disappointing, and it now seems they are…read moregoing out of business and running away with our money. Our group, the Clemson Scuba Club, booked a Spring Break trip with Black Flag Charters. As happens in diving, weather resulted in several dives being canceled. We didn't think much of it at the time, but several other dive companies were still going out those very same days, and it could have been divable conditions, but we acted in favor of what we thought was safety. We completely understood that safety comes first and had no issue with the cancellations themselves. The problem began afterward. Black Flag acknowledged that our organization was owed a refund totaling $3,072.33 for the canceled portions of the trip. Unfortunately, despite months of emails, text messages, phone calls, and payment requests, we have still not received the agreed refund. The amount of $3,072.33 is remarkably low to begin with, as we only got to dive 1 of the 6 dives we charted and paid for, but were being given back not even half of what we paid, and then the owner Anthony Falzon made up some bogus reason about paying his staff (who didn't end up doing their job, since we never even went to the marina???) and the equipment being rented from yet another company. Throughout this process, we made every effort to resolve the matter privately. We gave the company multiple opportunities over several months to make good on its commitment before pursuing any formal action. We were patient, remained professional, and consistently communicated our only goal: receiving the refund that had already been acknowledged. Instead, we were met with repeated delays and long periods of little or no communication while our student organization remained responsible for refunding members who had paid for services that were ultimately not provided. It has become clear at this point, after Black Flag has taken down their website, that they are trying to just turn tail and run away with thousands of college kids' money. We have been in contact with the BBB, West Palm Beach attorneys, and the small claims court of West Palm Beach. As president of the Clemson Scuba Club, this has been incredibly frustrating because these funds belong to our members, many of whom are college students. We have documented our communications and have now begun pursuing formal avenues to recover the money after exhausting every reasonable attempt to resolve the issue directly. We have proof of PDF's and emails that they sent us showing that they agreed to pay us $3,072.33, but yet have not I cannot emphasize enough that I cannot recommend doing business with a company that acknowledges a refund is owed yet, in our experience, does not follow through with payment despite months of good-faith efforts to resolve the matter. I genuinely hope they choose to make this right. Not only for us, but if they have any desire of doing business again, then for future customers as well.

Drove an hour to have them no-call-no-show. Disrespectful. Waste of time. Lost a full day of diving.read more

Excellent operation!!! It is very clear that Jim and his crew are all very passionate about marine…read morelife conservation and ocean conservation, and they run their operation with focus on SAFETY. I have reviewed the negative reviews here, and not one of them was consistent with my experience in Jan 2025...the details provided in those negative reviews show that the reviewers fail to take any blame for their own reckless mistakes, so please don't give them any consideration

Unforgettable experience hanging out with the magnificent Grey Whales in Guerrero Negro Mexico!!read more

Captain Tony and Jeff were wonderful! They were both very helpful, knowledgeable and made me feel…read moresafe. I hadn't been diving in some time. I was coming home to this area after being gone for six years. This was a personally important day for me and they helped me make it special. That's hard to find. Thank you again guys. I look forward to diving with you again!

I have dove on this boat many times. The diving is typically good, but the captain and owner…read more(Sandy) has a very short temper and when angry conducts herself in an unprofessional manner. On a dive in July 2022, I accidentally forgot to take my safety marker into the water, and my dive buddy (who also forgot his marker) and I surfaced about a half mile from the boat. We were spearfishing, and 3 sharks were circling, and another boat came by. We were not given instruction prior to this dive on what to do in a situation like this, so we climbed on the other boat and asked them to take us back to the charter. When Sandy realized what happened, she absolutely went ballistic, saying "get off that ****ing boat right now. Get your *** back over here" and several other things. When I got back on the dive boat, I apologized and basically just let her keep on yelling at us. I have also seen her on many occasions be very harsh and rude to Vicki, who also serves as a captain on the boat, and sometimes is also a Divemaster in the water with us. I guess I am a glutton for punishment, because on September 2, I went on her boat again (my wife, who had witnessed the first fiasco, thought I was crazy). On my second dive, I accidentally forgot my surface marker (again). I couldn't believe I made that mistake again, and I was very upset with myself. I shot a barracuda, intending to eat it, but it turned out it was over 36", so it would not be good to eat. It was still a legal fish (as a trophy), but I shot it with the intent of eating it. When I got back to the dock (Sandy was not on the boat that day), she cursed me out again for forgetting my safety sausage a second time and went on and on. It's not like I didn't feel bad enough already, and because I had my 4 foot speargun, the boat was able to find me with no accident. At the time, I just let rant go. After thinking about it a day or two, I e-mailed Ocean Quest and told her how I was very disappointed with how she behaved and how I didn't think it was ever OK to curse a customer out. I even told her that if she had simply said, "Matt, if you do this again, you can't dive on my boat", I would have been fine. It was after all my mistake, and a potentially very dangerous one that would put myself at risk. However, when she didn't even have the courtesy to respond after a couple of days, I decided it was time to write this review. It appears my review has been removed, so I will keep posting it until I receive a simple apology, as I want others to be aware. I have at least 4 dive buddies who likely will not use her again after this latest incident.

I did a two tank dive with Deep Obsession. The staff at the shop were super friendly and…read moreorganised. However, once we got to the boat, things started to get disorganised - they forgot to load the tanks I had rented. The briefing was well, brief, and the guides did not ensure that everyone was present for it. The dives were fine - we saw massive goliath groupers, sharks and turtles, but for what's meant to be a guided dive, I was surprised that the dive guides made no real attempt to keep the group together. This meant that when we surfaced, the boat had to locate all the divers who had drifted off - most of whom did not deploy an SMB. I did like the dives, and the dive guides and crew were friendly and easy to talk to, but think they need to be more organised in their operations to really hit the mark.

Awesome boat to dive with! Captain Scott, Ryan, and the rest of the crew will take really good care…read moreof you. I did a three tank dive with them recently, and we saw a lot of sharks, several turtles, a lot of gigantic groupers... and had a really good time. The boat is well laid out, the briefings are solid, and they let you dive at your experience level. Had a really good group on the boat too... people from all over, but we all had a blast!

Went out with Little Deeper recently... and had a good time. Winter diving on the East Coast can…read moresometimes be a little spotty... and this day was a good example. There was some heavy swell.... maybe even 6' seas. Made the trip out a little rougher than usual... and getting back on the boat can be difficult if you are not used to it. The boat crew all did their jobs wonderfully, and kept everyone safe. Several divers decided they did not want to make the second dive... and since we were close in, the captain actually went in and dropped those divers off (that is good service) and then took the rest of us back out for another dive. Sites were nice, Captain and crew know the area, and put an emphasis on safety and fun diving. I will definitely dive with them again...

I got scuba certified this weekend with a group from Orlando, and we enjoyed an awesome deep water…read moredive with Little Deeper Charters. The crew immediately made us feel welcome and went out of their way to make us feel safe and at ease on our trip. They handled our very heavy equipment, gave us great tips / instructions and assisted us throughout our 2 dives. Their warmth and humor really helped us feel at ease on a day that can be a bit stressful / nerve-wracking for new divers. They took us to beautiful dive spots where we saw sea turtles and thousands of tropical fish. A spectacular experience.