UPDATE (06/26/2026): Owner of Force-E Scuba Centers reached out to me personally and promptly, issued a full refund, and has told me that one of the employees involved will be disciplined and the other terminated. He seems to genuinely care about his business and his customers and I think that response is completely appropriate given what occurred. Updated my rating from 1 to 5 stars based on his handling of this situation and trust in his word. -------------------------------------------------- Original Rating: 1 star - 06/25/2026 review. I'll be straightforward: there is no way the glowing reviews for this place reflect what's actually happening here. My experience at Force-E Scuba Center on Blue Heron Blvd was the single worst gear rental I've had anywhere in the world; I've rented in Maui, Bali, and plenty of other places in between. I came in the night before renting to check availability. The woman working that evening was friendly, helpful, and told me no reservations were needed and that they do fittings. Great first impression. I came back the next morning ready to go. She wasn't there. A younger staff member assisted us, and from the very first question we asked, he made it obvious that we were an inconvenience. When we asked the difference between a snorkel vest and a life jacket, because we'd never used one, he was visibly irritated. When we asked how to inflate the snorkel vest, he had the same irritated reaction. Any question we had was met with visible disdain, like we were wasting his time for wanting to understand equipment we'd never used prior. When I asked about fittings and mentioned the woman the night before had said they do them, he just said in a visibly upset manner "no." One word. No explanation. The equipment itself was dirty when we received it. There was grime and buildup which we had to wash off ourselves back at the hotel before we could even put it on. And for the price they charge, a defogger isn't included. You pay extra for that. Every other rental shop I've used where they charge similarly to this place has always included it without the need to ask it. Once we got in the water, it got worse. The snorkel vest I was wearing auto-deflated on its own throughout the entire session, forcing me to stop swimming repeatedly just to re-inflate it. The masks leaked. The snorkels functioned for about half the time and then started letting water in despite a proper seal on the mouthpiece; near the end, the airflow was blocked altogether. It wrecked the experience entirely. We returned everything immediately and mentioned the faults when we did. They dismissed it without a second thought. The return itself was its own ordeal. The older man behind the register told me to go wash the equipment outside in a very rude manner; this had never been shared with us. When I went out and cleaned them, he accused me out loud, in front of other customers, that I hadn't washed them. I told him clearly: "I received this equipment dirty, and it's cleaner now than when I got it." He turned red, started making frustrated noises, and just stood there expressing his irritation with body language while I waited silently for him to take the equipment. He eventually told another employee to "just process the return to get him out of here." I shouldn't have had to defend myself for returning rental gear in better condition than I received it. Pro: They're open late. That's genuinely the only positive thing I can say, and even that led me here, so it doesn't count for much. Con: Faulty equipment that ruined a day of snorkeling while on vacation, gear that was dirty from the moment it was handed over, a staff that ranged from dismissive to outright hostile, a defogger that is not included despite how much you already pay, and a return process where a staff member yelled at me in front of other customers for no valid reason. All of it could've been avoided by going literally anywhere else. Tip: Don't come here. Find another shop. The equipment fails, the staff is hostile, and you'll spend your vacation frustrated instead of enjoying the water. read more

Great variety of dive equipment and friendly and knowledgeable employees. They know the local area well when I went in they were very busy which is expected on a holiday weekend. They definitely take the time to spend with each customer making sure that their needs are met. read more

One of my pledges this year is to complete more reviews of dive shops & sites. Used this E-Force Scuba Center once before on a previous scuba trip to Riviera Beach, and used them several times on a recent dive trip to Florida last month. Scuba shops are my favorite candy stores and the Force-E store is one of the best brick and mortar dive shops that I've visited! E-Force is a full-service dive shop, doing repairs and other services in addition to selling gear. My dive buddy uses them to refill her scuba tanks. My dive computer ran out of juice during a dive there, so I went to E-Force to see if they had a new battery and get them to install the battery. They didn't charge me a repair fee to install the new battery, just the cost of the battery- how cool! Several other notable items- I converted from a vest style buoyancy control device (BCD) to a backplate & wing (BPW) setup 4 years ago during COVID. BPW isn't as common in dive shops. Most of them will have just a few accessories or packages. E-Force had a 12 foot wall display of different backplates, wings, accessories, and packages! Underwater photography is another niche market where you don't find much in brick and mortar dive shops. E-Force had a front and back rack with UW photo items. I had to pick up a few things. Lastly they also sell scuba tanks, both aluminum and steel, and accessories. I knew things were getting dangerous when I visited the store 3 times in a two day visit and spent over $300! Like I said, a diver's candy store! Definitely recommend and will repeat when my dive trips bring me back to Riviera Beach! read more

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Gear serviced and checked. Fantastic detail and care. Looking forward to jumping in and getting reacquainted. Will be scheduling with Mr. Jeff for his bridge dive guidance to kick it up a notch for our shake down dive. Looking forward to this relationship and hope to knock out a course or two. read more

Force E Scuba Centers - Getting wet - Scuba Diving Near Me - Riviera Beach, Florida

TLDR: Great Scuba center for renting gear. Nice local merch. Great Staff, and they cold fill their tanks for maximal fill. Highly Recommend. The story: We rented tanks and weights and a dive buoy from Force-E so we could dive the Blue Heron Bridge. Scott was awesome and saved us from making the mistake of getting to the bridge too late. High slack tide was at 330pm on a Sunday and we were going to pick up gear at 2pm and try to park. We called at noon and Scott said we probably should head in now to make sure we could get our rentals in time to still get a parking space. Thank God for Scott! We found one of the last parking spots and had a fun dive. When my 1st stage started leaking on my 3rd dive, I brought it to Force-E and they provided me a loaner while they serviced mine. Once again, great cutomer service. One thing I learned from watching them fill their tanks and talking to them is that they fill all their tanks in a cold water bath to idealize the fill. I never thought about it before, but it makes perfect sense that you will get a better fill at lower temps, but I guess it's too much hassle to set it up for other shops. I had never seen that before and thought it was a great value-added. The Good: Great staff. good products, nice shop. They never rushed me through anything and were happy to explain the BHB dive site for us. The Bad: nothing The Mediocre: nothing really. Overall: Love the shop and will return for my Scuba needs on my next trip. Two thumbs way up. read more

The staff was very helpful with a problem I had with an old strap on my dive computer. They were able to find the strap that would work and walked me through the process of replacing it. read more

Highly knowledgeable staff, amazing customer service! They always do what they can to get you on a boat or out for a dive! read more

Force E Scuba Centers - Scuba Diving Near Me - Riviera Beach, Florida

These folks are so helpful, so knowledgeable and really tey to help their customers. If you're looking for information about diving, snorkeling in the area definitely try these folks, they didn't disappoint read more

Instructor John Richert is amazing! In between storms he custom designed a way for me to get my Open Water Certification using several dive sites. He was clear, polite, super knowledgeable, and has the best way of training with encouragement! When we were at the shop (Force E SCUBA Center), I was amazed at the extreme inventory and the amount of sales going on. And what a great location! read more

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Bill in the back of the shop got me up and running on a short lead time. I couldn't thank him and his staff for the great customer service. read more

Force E Scuba Centers - Without the properly working dive gear I wouldn't have had a Hogfish dinner! - Scuba Diving Near Me - Riviera Beach, Florida

These are the experts for dives at Blue Heron Bridge. Meg helped us get all of our equipment ready, and Raf led our dive for inexperienced divers at BHB. Raf was patient and helpful. When we took our equipment back, Meg was still there to get us checked back in, and though it was near closing time, made sure all the equipment was put away properly for the next customer. We will definitely be back. read more

Great customer service yesterday at Force-E Riviera Beach. Technician Nic G. fixed my first stage and did a little teaching along the way. I trust him with my gear any day. Thanks Nic! read more

I cannot say enough positive things about this dive shop and the staff I have met there. Matt and Kerstan were beyond helpful when I was there on Wednesday the 20th. They both went above and beyond in customer service. They even gave me a piece of neoprene wet suit to patch the hole in a suit I am donating to Aquababies. (Kids grow out of wetsuits faster than parents can earn the money to pay for them lol) THANK YOU!! read more

My go-to shop in Riviera Beach for so long and for so many reasons... I really appreciate that they keep a "book" of different dive charters so that I can call them and see what boats have availability at late notice or who has a night dive that will definitely go (i.e. has enough divers, we know it's a challenge). Their BHB guides are always on point. Everyone is so knowledgeable about equipment and diving. Of course the great Jeff Nelson! This weekend I wandered in thinking I had some time and would like to address some random 'bits and bobs' of my equipment that wasn't quite perfect. Meg was wonderful, both knowledgeable and patient. She showed me the new fin straps that would make my fins both fit perfectly and come off easily, she worked with me to try to solve the "no D rings on the upper straps of the Zena BCD" for which there is no perfect solution but she found a better one, and she helped me with my troublesome SPG turns out it clearly hadn't been serviced when I brought my reg in and the O rings were in terrible shape. read more

Excellent selection of gear at good prices - less than Amazon! Friendly staff, nice dog. read more

Force E Scuba Riviera Beach is a top notch dive center! I've done lots of training with them and have hired guides from them as well. Most recently I hired Nathan Campbell on a night dive, and his knowledge, expertise and friendliness made for a very pleasant and enjoyable experience! I highly recommend this dive shop and Nathan for training and guides. read more

My friend and I had been wanting to dive Blue Heron Bridge since we saw Force E's youtube videos and finally found time to do it. We used Force E's tide calendar on their website and called them to hire a dive guide for morning high tide and night high tide. They seem very busy but listened to my needs, answered all my questions and arranged everything for us. Out guide, Ben, called us as soon as he was assigned to us and made us feel welcome and comfortable. We communicated with him for every question we had about diving at the bridge even before we left our home in Texas. We dove twice with Ben, and it was amazing. Ben went out of his way to make our dives as fun as possible. Since we learned how to dive the bridge, we rented tanks and a dive flag and dove once by ourselves. We are very happy with the service Force E provided and highly recommend it. We will definitely go back. read more

Best dive shop in town! Locally owned. Loyal customer since the eighties Never any issues that were not addressed in a timely manner

I can't say enough good things about my recent experience at Force-E. I am from Boston and came down to complete my certification dives with Jeff after completing my e-learning, class sessions, and pool work up north. Jeff is extremely knowledgeable, patient, and funny -- he made me feel comfortable right away. I can't imagine a better place for a first diving experience than the Blue Heron Bridge. At just over 20 feet deep, it was the perfect "baby step" into diving in open water. It was a great place to knockout the certification skills and to practice buoyancy and air control at a safe depth. Plus there were interesting critters to boot! This first dive experience got me feeling confident in advance of my deeper boat dives the following day. Once again, Jeff took the time to make sure I was comfortable and prepared. The sites we visited, Tear Drop and The Trench, were beautiful sites with great visibility. With Jeff's help (and a little from my Nitrox tank!) I managed to log 2 50 minute dives at a depth of 60 ft -- not too shabby for a newbie! I am so glad I found this shop, and would recommend learning with Jeff to any beginner. With this first experience under my belt, I'm excited for my dive next month in Ko Lanta, Thailand, and glad I don't have to stress about finishing my certification abroad. I'll definitely be back next time I'm in town -- and I bet my mom's glad, too, because now I have one more reason to make the trip from New England! read more

Wow. These guys don't deliver. Asked for my old o rings back after sending my ref out for service and was declined. They said "we can cut them up, if you want them back." Completely unprofessional - will do it myself next year. Very disappointed. The Boca Store has been such a good experience. read more

A friend recommended Force- E. So I enrolled with Jeff and Meg to get my open water license. It has been an adventure for me. Jeff is so knowledgeable and fun. Meg has the patience of a saint. She has given me the confidence to keep at it! Both are excellent instructors and dive buddies. Definitely recommend this dive shop ......everyone is friendly and is passionate about diving ! read more

Staff was wonderful! Ask for Jamie! He was exceptional as our scuba instructor for discover scuba!! So glad we met him! He loves what he does and has a wonderful sense of humor! We came in looking to rent snorkeling equipment and left with an appointment to do our first scuba diving the next day! We are so happy we did it! It was such a wonderful and unique experience and we will def do it again!!! read more

Force E Scuba Centers - Discover scuba! - Scuba Diving Near Me - Riviera Beach, Florida

These guys are the best. I just left after having my regulator serviced and couldn't be happier. Their tech took extra time to test all my equipment and actually found a problem with my inflator hose and fixed it on the spot. Pricing was more than fair and the service was exceptional. These guys are true professionals. read more

The epitome of "Customer Service". I have used Force E as my dive shop for the last 4 years because of their professionalism and they fixed a problem that another dive shop caused with my gear. The technicians are knowledgeable, amazing and always seem to go the extra mile. This past Saturday I was picking up my tanks for a dive on Sunday and I got stuck in traffic and the shop was closing. I called and got Meg on the phone. She said don't worry about it, "I'll stay until you get here. She waited an hour after closing to make sure that I didn't have my dive ruined. Where else can you go and get that kind of service. Meg saved my dive trip and made me a Force E customer for life. I recommend this shop to all my students and friends when they come into town for dive related activities. Thank you Meg and Force E. read more

I'm a new diver with lots of questions about equipment and best practices. luckily I live right down the road from force e rivier. I appreciate that when I go there I feel like I'm being helped and informed rather than sold or persuaded. The staff is enthusiastic and helpful. The fact that the riviera store is located RIGHT next to a great easy shore dive at blue heron bridge, and right across from Publix where I can grab a snack and some waters for the cooler is an added bonus that makes this shop very convienient for some fun weekends at the BHB. I want to give an extra shout out to Jeff Nelson who went out of his way to show me the differences between some bcd's and then having the patience and proffesionalism to deal with more than a little indecision on my part. In the end I went with a Transplate bpw setup that he put together for me with attention to some details that I would have otherwise overlooked. Force E has a points program where your dollars spent earn points redeemable for air fills, rental equipment, and even a boat charter. they also have guided available and here another shoutout is deserved. I went on my first night dive with John Richert who is an incredibly smart and smart and interesting person in addition to being an incredibly competent diver/instructor. There are a lot of places to get your air filled but people make the difference, that certainly is the case at Force E. big thanks read more

We took our Scout Troop to snorkel at Blue Heron Bridge this past weekend. We rented gear from Force E. Scott in the shop couldn't have been more helpful. He expertly fitted 14 Scouts, quickly. I forgot the dive flags in the shop, Scott called me and tracked me down in the parking lot to deliver the flags. We'll definitely use them again. read more

Wandered in here on a whim with my daughter the diver...the staff was friendly, attentive and patient. All our questions were answered and we walked away with some great gear and reasonable prices. Highly recommended! read more

Jeff is a great instructor and the people at the store are very friendly and helpful. I would definitely recommend them. They also did a nice service on my regulator. read more

I'm a beginner diver and was going to dive a 2 tank dive with friends at the Blue Heron bridge, so I stopped here to pick up tanks. Once I told them I was doing a two tank dive at the bridge, they refused to rent two tanks. The guy said it was only about 20 feet and he could go down for 3 hours on a single tank. Good for him, that's great, but I'm a beginner and I can't. I understand where they're coming from, people rent tanks for people who aren't certified and they want to prevent that, but that's not what I was doing. Moral of the story? If you want to go on a two tank dive at the bridge, tell them you are going on a boat. Or better yet, go to a different dive shop. read more

Nothing beats walking into a store that treats you professionally, courteously, with the evident knowledge of their services and products, obviously. But where these folks really stand tall above the rest besides all of the above, is the laboratory nature of their facilities and the way they really care when handling equipment. And think about it, when you are literally putting your life in the quality and status of the equipment with which you dive, you REALLY want that extra level of assurance. Erika, Rachel and Raphael really did an awesome job when helping me choose equipment just from a phone call, which made me ask them to have it ready even though I had yet to pay for it, and lo a behold, they had everything ready for me upon my arrival. Granted, when you are spending $600 plus you bring a little extra attention, but that's the thing, I had not even been there. Drove and purchased at the new store in Boynton just for the pleasure to meet the team, I am local to the area, and was not disappointed in the slightest bit. read more

I came to Force E to fill my tanks for my first Ocean Dive- I inadvertently forgot two tanks and Woody called me and waited after hours so I could pick them up. Super friendly and helpful staff. Once I started my dive to get my certification I surfaced too quickly and panicked at the surface- the Coast Guard had to rescue me after Captain Dustin and his crew pulled me from the water and performed emergency procedures. Later while I was in the ER Capt Dustin and crew stopped in to check on me! What a spectacular staff and crew Force E has. PS. Don't EVER bring a banana on Capt Dustins boat!! It's considered bad luck- I ate one right before the dive to help w leg cramps and I blame it for my incident. Lol read more

Highly recommend Force E! My wife and are certified divers but neglected to bring proof of our certifications when we recently visited Palm Beach Gardens. (We decided to dive in a whim and admittedly should have planned better.) The Force E staff was diligent about helping us find the required paperwork through PADI & SSI and then patiently helping us through the refresher we needed to thoroughly enjoy our dive. A special thank you to dive master Paul for his attention to detail and safety. He did a very thorough review of dive skills and safety signals prior to our getting into the water. Would absolutely request him to dive with us again! read more

My boyfriend and I were first time scuba divers and came to Force-E for a guided tour. Mark was our tour guide and he was absolutely amazing! We arrived super late for our reservation, but Mark remained patient and went through everything without rushing through. Absolutely amazing! Would definitely recommend! read more

Force E is the place to go for knowledgeable and friendly staff. They are always willing to spend time with you to get you set up with what you need. The prices are fair and the selection is great. read more

Friendly and helpful staff. Reliable gear. We always come to Force E when we dive this area. Highly recommend!

These guys are great. I'm from Colorado and just came out here on a whim to check out the diving. And found out it's a little difficult to coordinate boats, weather, dive equipment, locations and so on. But Force E does this for you, what a great business model and very needed. A special thanks to Jeff for coming in at 5 o'clock in the morning so that I could get my NITROX certification and make a dive at 9 AM. Now that's customer service! Thank you too Willy, for spending time with me figuring out the right boat to get on, and scheduling Jeff to complete my NITROX certification. In a super competitive market it's all about customer service. read more

We will not go anywhere else!! They are very knowledgeable and always willing to help beyond what is asked. We've gone here multiple times and every time it is a great experience. We went to rent for 7 people a couple days ago and they said we should go check out the water first because of low tide it's not as clear. They didn't want to take our money if we couldn't see anything. That is customer service!! They could've easily taken our money and not care. They don't up charge or take advantage, we are beginners. They just want everyone to have a great time and experience. Highly recommended to everyone and will continue to come here. read more

Normally people write reviews complaining about a product or service....However in times like these when everyone is trying to get back on their feet I find it important leave positive feedback when I can. Being from Miami and unfamiliar with the dive I requested the help of Force-E Scuba Centers by asking for a guided dive of Blue Heron Bridge. Akila was my guide, he was friendly, polite, knowledgeable and assisted me in learning the Do's and Dont's of the area. I will be sure to contact him for future dives I have planned! read more

I usually rent my scuba stuff here when diving the bridge, and they have always done an exceptional job and all the staff are super friendly! However, yesterday I decided it was time to get my own gear! Mark helped my pick out all of the best equipment and thoroughly explained every little detail about the different options. He didn't try to up sale me on anything but rather explained it all and told me it is about my comfort. He was funny and a blast to work with. He also stayed over an hour late after the store closed to assist me. He was so knowledgable about everything! Thank you Mark! Also, a big thank you to Jeff who is always there and one of the best in fitting you to a BC! He always makes it a good time! Thanks y'all!! read more

Awesome dive shop that carries all the necessities and then some. Staff is very friendly and attentive.