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Finch Home Improvement

1.0 (1 review)

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7 years ago

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Prestige Remodeling Solutions

Prestige Remodeling Solutions

4.5
(8 reviews)

Project manager Carter was everything you would hope for, but never really expected. Scott was…read morethere to back up or otherwise help as needed. Daily communication occurred (often multiple times during a given day) on a Prestige-created text thread. We virtually always knew where the project was on the timeline and were never left wondering. When circumstances arose with a given subcontractor's schedule, Carter let us know in advance. He had already figured out how he would deal with the situation (or had already dealt with it). The subcontractors were always kind, respectful, competent in their various trades, and respectful of our home. We had two bathrooms completely remodeled (one of them was also enlarged), a hardwood floor installed in three bedrooms and a game room, doorways widened and new doors installed. The existing deck was enlarged and screened in (using materials that exactly matched). In addition, several items of assistive equipment were installed. Any changes we desired were accommodated. Everything was done very professionally, per the contract (with changes per our wishes). All of the work was of top-notch quality that was never compromised. Mike B.

Multiple delays, questionable skilled labor, workers who cannot speak English, things to things to…read morethink about. Quality of craftsmanship, no Plummer or electrician to install and move both. Things that make you go hmm. Yard and lawn damage, over $10,000 worth. It's not just the wwork that was meant to be done, but the quality and industry standards applied. A cake can look so good and apatizing. But when you cut into the cake, you discover it's made of expanding foam. Is that a real cake, baked with care? Or a sugar icing coating just to look good. There you have it

The Dan Company

The Dan Company

4.3
(17 reviews)

I wish I didn't have to write this review: we had a great experience with the company a couple…read moreyears ago (so great that I served as a reference for them!), so when we needed help with a substantial primary bathroom renovation, they were our first call. Unfortunately, our experience this time around was terrible -- I cannot in good faith recommend them anymore. Giving two stars (rather than one) because the work quality was very good. Subs did a great job, were friendly and cleaned up after themselves. In the end, we didn't go over budget. But we paid a lot of money and experienced a lot of unnecessary delay and drama. In short, our project was a victim of poor communication and lack of ownership taking responsibility. We went through four project managers: the first went MIA on us, delaying the demo start by 6 weeks; the second hadn't read any of the project briefing and let us to believe none of our materials had been ordered; the third was too busy with other projects to make ours a priority; and the fourth was brand new, didn't really know what he was doing, and wasn't getting the oversight he needed from leadership. To the company's credit, they didn't end up charging us for project management--as we'd been doing a big portion of it ourselves. Ultimately, a project that should've taken 8-10 weeks took 16 weeks (and that's after the 6-week-delayed start). The thing that was most frustrating was that while Dan was fairly responsive to our outreach when things were regularly going wrong, he was also regularly pretty dismissive of our concerns and didn't take responsibility for all of the mistakes and screw-ups that were the result of his team's failings--failing to read the brief; failing to install underfloor heating and electrical that was in the brief, resulting in ripping up tile that had just been laid; failing to inspect goods on arrival so that they could be replaced when broken without delaying the project; failing to tell us about budget implications of design choices, etc. Dan will say I was mad when things went wrong, and that some of those things were out of their control. Yes, I was mad. But mostly I was disappointed that I trusted this company, and they took advantage of that trust.

Dan was fabulous! Was he the lowest bid? No. But the expertise and guidance that he provided me…read moreafter my whole home renovation was abandoned by another contractor was invaluable. My project manager, Jake, was a joy to work with. He was always responsive.

Finch Home Improvement - contractors - Updated July 2026

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