Great experience with Nancy - very knowledgeable, professional. She showed me the layout of the…read moreshowroom, assisted in selecting tiles. Great customer service!

Went there to source marble slab and shower and bathroom flooring. Celeste was awesome - so helpful…read moreand made me feel like I was progressing in a direction of decisions and also suggested options I would not have seen on my own. Definitely check out and ask for Celeste. She was great!! Manager was also awesome - he was helping the team move things and also when I was waiting in line to ask a question, I decided not to wait any longer and as I walked away he jumped in to see if he could help me. Clearly all working together to make sure customers are first. I would definitely recommend. I am remodeling three bathrooms and soon my kitchen and I will be using them. Thanks!

My contractor friend brought me here to look at tiles and it's a huge upscale warehouse of home…read moreimprovement ideas!! Our sales associate Alex is very friendly and full of great suggestions! I'm looking for a specific tile for my bathroom floor. Alex is AMAZING, sweet and decisive which is a great combination!!

So, I had such a great experience here that I took my clients to buy tile for their new design…read morefacility. We went over the plans in advance and figured out what was needed. Gayane took great care of us. The conversation quickly escalated to slabs. They have an amazing selection and each piece is like art. My client asked if they had any close outs and she showed him $150 slabs. They were rust damaged but there was enough useable material deformity what he wanted to fabricate. I was running late so I put my client in touch with my fabricator and he visited again himself the next day. Gayane told him she had a few more damaged slabs that were $50. My client wanted all 26 she found- some here and some up north. We'd have to take those FOB at the yard up north. My client made arrangements We went today to pay for them and met the GM and kind owner. I had not met them in past visits. They are kind and very knowledgeable. We were promptly told the 9 slabs up north were not available and all were broken. We had only 17 to work with, after spending a ton of time redrawing the plans yesterday to accommodate the slabs rather than the Italian tile we'd chose for the interior. I gave them my resale and my client had cash in hand. we waited for the paperwork. At nearly 4pm and we were told to come back tomorrow because they were having a meeting. I love this place for the beautiful stone that is as beautiful as anything as the Pacific Design Center and am appreciative of how they were able to shift gears from tile to their close out slabs for my client. I always highly recommend this hidden gem of a design resource.

My contractor sent me to this place. Lots of premium selection for countertop and flooring. Also,…read morethe staff are all very pleasant and willing to help

The sign in / registration was seamless and quick, and then the gentlemen gave me the detailed yet…read moresuccinct rundown on the various stone types, and then a quick walk thru on which aisles to focus on for my needs, and how. Great experience, and more importantly great variety and quality of options.

We are in LOVE with our porcelain countertops from our new kitchen remodel. Our contractor…read morerecommended Imperial Tile & Stone. We worked with Karen who was incredible! She was patient and very knowledgeable. I met with her twice and we also interacted over the phone. She was lovely and understanding when I had to reschedule our appointments a few times because of our child being sick. My husband wanted to go with a glossy countertops and I agreed when we placed the order. Afterwards I had a change of heart after realizing how shiny the kitchen may look since we were using a lot of stone. Karen was able to change our order to a natural matte finish and made it very easy. I was so scared it was too late as it was our fault and she let me know not to worry at all and that the change would be taken care of. Karen saved our kitchen design and we are so thankful for her. It was also an easy communication between Imperial Tile & Stone with our fabricators and contractor. Not only do our countertops and backsplash look beautiful but they are incredibly easy to take care of! They are also heat proof too so I don't have to worry when enjoying my hot tea in the morning.

I was sold some defective colored tile and they blamed the problem on tile installation and that…read morethe tile looks "natural" like that. We argued over the phone for 20 minutes for $150 worth of tile that they should've replaced. Instead of saying, hey, it DOES look off color and we'll give you another piece to fix it. Those cheapskates decided to keep arguing with me, hence the one star review. Just be forewarned if you decide to do business with these folks. Everything is great with them until it's not great. When it's not great, "it's your fault and here's why".

They are closed on Saturday. I came a long way as their store says OPEN on GOOGLE, and they were…read moreclosed. Not so professional!

Solid place, really like the selection. This young lady who helped us was very nice and gave us…read moresome good suggestions for our bathroom including color combinations. Will definitely be back when we redo the kitchen.

If I could give 8a tile 10 stars, I would. They are absolute craftsmen the tile came out PERFECT…read more They were very neat and tidy on a messy/busy site, always kept a small footprint. They were accommodating to the few delays we had and were still able to stay on schedule. As a general contractor I couldn't have asked for anything more and they will be doing all my tile work in the future. Jose, John, and geovanni I really thank you guys for treating this house like your own. DO NOT HESITATE THEY ARE ELITE 1000/10 A+++

I hired Giovanni and his crew to remodel a bathroom, they were very professional & they did a great…read morejob I Would highly recommend 8atile to my all my friends & family for any tile work.

I am finishing a big remodel of my home. I love tile and have shopped at all the stores... but I…read morekept finding myself coming back to Superior Tile. Not only do they have nearly everything that every other store has, but also variations and often cheaper. Shopping for tile can be overwhelming. I normally don't like working with sales people since I know what I want - but that was until I met Yasser at Superior Tile. Immediately Yasser knew what I was going for and started to show me appropriate options. He has a deep understanding of what the store offers and showed me options that fit my style. Because he's a designer (and brilliant artist!) too, he was able to make a daunting shopping trip into a quick decision trip. If you're going to Superior Tile, I highly recommend working with Yasser - I have no doubt his colleagues are good too - but I continue to have a great experience with Yasser from shopping to communications to delivery to follow up. He's fantastic! And finally, tile stores often give me a headache, too disorganized and overwhelming with too many options. Superior Tile has just remodeled their showroom, they did a fantastic job of removing the clutter and made shopping for tile much more enjoyable. I think other tile stores are going to copy their new layout just like other competing computer stores copied the Apple Store.

Now called Tile Decor - they helped me out with a project and had my material quickly and better…read morepriced than the competitors. Yasser went above and beyond when we needed additional tiles, always reachable and super nice to work with!

Vardan provided excellent service and installed my new backlash expertly and professionally. I…read morecannot recommend him enough, I will use him in the future for my next tile project.

As noted in all the other 5 star reviews, Vardan is top notch. He had the best communication, was…read morealways punctual, careful, did conscientious, thoughtful tile work and left a sparkling work area after he cleaned up when the job was done. I am extremely picky and meticulous and Vardan surpassed all of my expectations!