Love this company. Great work as always, fair pricing and so considerate! Highly recommend.read more

We planned to replace our gutters and to have our home exterior painted. The plan was to remove…read moregutters, paint, then install new gutters. The company that was to have done the gutters dropped the ball, and fortunately our painter arranged for Emanuel Gutters to do the job. Victor from Emanuel Gutters was very professional and knowledgable. He even pointed out where the original installation had placed the downspouts in the wrong locations, and how relocating them would be more esthetically pleasing. He helped pick the correct color (Emanuel Gutters had easily 3-4 times more color options than the original company) and he expertly executed the installation. We are very pleased and would highly recommend Emanuel Gutters to others.

I've had my roof "Patched" a handful of times since bought my house. Twice by local contractors,…read moretwice by a commercial roofer and once by a "Friend" from church. Well, after a major ceiling fix, it was the fix by the friend at church that held up the longest. 4 years later I'm noticing a wet spot again. I would have gone to Trademark Roofing again, except they don't do roof repairs anymore. I went straight to Baker Roofing this time, no messing around with local contractors or friends. This was money well spent and a small number of rain storms later, everything is still dry. On top of that, Baker has guaranteed their work, unlike an "end of the driveway" guarantee I've had in the past from a local guy. Cleanup is one of the things I consider about the professionalism from these guys - no materials left laying around, no roofing nails left in my driveway, they didn't dump any trash in my own trash bin and aside from a drier house, one would hardly have known they were ever there.

I called 3 times to try and set up a time to do a quote for a roof. The estimator never called…read moreback. We moved on and got other quotes. The work is going to be awarded to another company and it's a 60K job. If I were the owner of this company I would be furious if I put someone on the payroll who lost 60K in business because they are too lazy to return a call.

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

We worked with this company last month for gutter cleaning and a few small repairs, and they did an…read moreexcellent job. They arrived right on time, paid attention to every detail, and the price was very fair compared to other options in Cary. They made sure everything was spotless before leaving, and now the gutters work perfectly every time it rains. It's nice to find such a dependable local business. Highly recommend!

From the owner: Why Choose Us? Licensed & Insured: Peace of mind guaranteed. 5-Year Labor Warranty: We stand behind…read moreour work, always. Quality Materials: Only the best for lasting performance. Expert Team: Our in-house professionals tackle any gutter challenge.

NC Gutter Guys installed LeafGutter premium gutter guards on my home. Two years later, I noticed a…read moreproblem. And since the guards had a "lifetime warranty" they came out and simply said "no clog." When the water was burning a hole through my roof, I knew it was a serious problem. The guards slip up under the roof shingles and despite the company's assurance that it was safe and that it wouldn't void the roof warranty, the guards caused massive damage to the roof. I've invested thousands and ... and now I don't even have any guards. When called the company on this problem, Tom Bell said he couldn't help mitigate the damages by just putting different guards up. I said I'd eat the roof replacement. He says that he is retired so I'm surprised that the company still has a website. If they are still in business, you might avoid them.

Tom and his team were knowledgeable and easy to work with. Tom communicated very well about the…read moreprogress of the work, expectations, and estimated cost. The team was very persistent in making sure the job was done right. Tom seem to be a very and honest gentleman.

KwK installed gutter guards for us…read more Friendly, good work, good price and profession. Definitely recommended. Thank you!

Had Kwk out for a 3rd year in a row for gutter cleaning…read more They were on time, communication was great, and the price was reasonable. Kamron and Kraig are courteous and honest in my opinion.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

Excellent exterior paint and repair with conscientious, hardworking, detail-oriented crewread more

Had Gonzalez come paint my house a couple months ago. They did a good job and listened to what I…read morewanted.