i recently purchased a 2014 Hyundai elantra unfortunately a week later it threw a code for…read morecylinder 2 misfire I brought it back to first class and they dropped everything and I mean everything they had it in the shop within 15 mins and diagnosed and fixed within 2 hours even going as far as driving me home and picking me up when the car was done. they even went as far as to offering to pick me up from my house and drop me off at work every day until it was fixed a 20 mile drive

I wish I can give more stars - this place is the most honest dealer I've experienced in my life!…read moreOut of State here and from start to finish nothing but pure perfection working with Mr. Eli - totally recommend!!! I really wish more people would run their businesses like he does.

Drove 1/2 hour for appointment to test drive and purchase a new truck. Oriental sales man sent me…read moreto go across street to look at the vehicle in the lot while he finished up with a customer. After 20 minutes in snowstorm, I went back for advice and again he swore it was there. Once again I go back and he takes another 30 minutes with the customer. After his own inspection he realizes the vehicle is not there. He calls his boss and learns he drove the vehicle home the previous night. Salesman acted like he could give a shit less.

Scheduled appointment to find out on day of appointment that they didn't even have my fuel filter…read morethere. They told me they needed some time to order it, but couldn't even tell me how much everything would cost. Very unprofessional and an inconvenience, second Chevy place that bites the dust which sucks because I want my Chevy to be able to be worked on by its namesake! But whatever I won't risk it. If you're unprofessional outside of my hood how will you be when your inside the hood of my engine (scary).

Give them 10 stars. My positive experience was due to several of the staff. It all started with…read moreTodd, the owner who looked relentlessly for a specific vehicle for me to meet my needs. I drove him crazy but he was like a best friend. He had my existing car evaluated. Thank you Doran for the super fast service. They put the deal together for me and gave me options. Do you know how refreshing it is to not have to go to a car dealership and feel pressured. I never felt pressured, and I never felt like my back was to the wall. They allowed me to steer the ship. I didn't even have to go in with the exception of them getting final evaluation on my existing trade. When time to pick up the car. Wadie took the delivery with Ross to another level. I Thought I had gotten everything out of the car. Wadie saved me as he retrieved my wife's sunglasses, which I forgotten, were up in the visor as well as my ez pass. He reviewed the features with me on my car. The paperwork took me probably all about 10 minutes and I was on my way. I am happily driving my new vehicle from Friendly Honda. And I am happy to be a second time customer and definitely keep coming back.

Came here to look at a car I possibly wanted and found their service prices.....cheap…read more They will do an oil change cheaper then I can do it for myself so they do all my oil changes now and it saves me from crawling under the car. Always very friendly and helpful and they always follow up to make sure you are happy When I'm ready for that new car this is where I'm going and for it's service

Tom made the entire experience beginning to end so easy! He had no issues answering all of my…read morequestions, working around my crazy work schedule, and helping with everything that I needed even after the sale was done! He is not like most big name car dealers, he cares about his customers, and makes sure you understand the whole process even down to the smallest deatils. He also was the only one around that had the vehicle I had been looking for at a very decent price! 10/10 would recommend premier southern autos!

From the owner: Years of experience serving CNY, we are dedicated to offering high-quality, pre-owned vehicles to…read moreour customers. We're committed to providing a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Browse our inventory online and check out the Featured Vehicles section on our homepage. We often have many options for used Chevys, Audis, VWs, Cadillacs, Toyotas, Lincolns, and many other makes If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. Proudly serving the following counties: Onondaga, Cayuga, Oswego, Madison, Oneida, Cortland, Jefferson, Tompkins, Monroe and others in Central New York!

My one and only preferred place to place bring my car. Schedule my appointments fast and easy…read more Knowledgable and always very helpful. Super Comfortable waiting room. Thank you again! Really appreciate it!

I really like this place! I was surprised they had no Yelp reviews, but they checked out on google…read moreso I'm happy I gave em a shout. They responded to my service request really quick, and I was able to schedule an appointment for service just a couple days later. They gave me the best quote out of 6 other shops! The work was done in a reasonable amount of time, They have a really nice waiting room, warm, cozy, music, drinks. I had to drive 40 mins away from home to get my service here, but I'm so glad I did. I won't be going to any other mechanic in CNY from now on, the drive is worth it. It's in a nice location, easy to access. Tons of gas stations near by too. I believe they are family owned, and they even sell cars which I thought was cool. If I had to buy a car in the next few months, this would be my first stop. They are proud and stand by their work. I would trust them With my car, as well as friends and family. Would def recommend you stop by! I won't be going anywhere else for my vehicle needs

I recently leased a new vehicle at Bill Rapp and I have to say that I am very impressed! The…read moresalesman, Hector Lopez, was courteous and respectful; knowledgeable and he treated us like we were family. There was no pressure put on us whatsoever. The test drive was great! We were allowed to take the car out by ourselves and it was extremely liberating! We did wind up leasing the vehicle, a 2026 Subaru Forester, under very favorable terms, and we couldn't be happier!

They are willing to work with you no matter what it is going on car or vehicle wise and if you get…read moreyour car from them you get free oil changes for pretty much ever and you get free inspections my mom got her first Subaru there in 2015 or 2016 just got a new Subaru last year and she and my dad still go to the dealer to get there inspections to this day

We worked with Erlander to buy a car and he was excellent. Prices were fair and there was constant…read more(useful) communication throughout the whole process. Every step of the way I felt confident in my decision. Truly above and beyond other dealerships I looked at to buy a car. I can't believe I put up with such sub-par service before. We live too far away to get regular service from them, but definitely would if we were nearby. Highly recommended!

Where should i start, my most recent visit was to get some damage fixed on my leased forester some…read moredamage in the front, so they fixed everything but never filled up my whipper fluid container left it empty when it was one of the things that broke.

They were helpful in beginning until end of sale then the service dropped exponentially. Hard to…read moreget a hold of. Unwilling to collaborate about vehicle troubles. And don't keep their word on vehicle service needs after purchase.

Cj's is the worst place to buy a car or suv,I bought 2 vehicles from George, one in Bridgeport, and…read moreone on rt 5 wompsville, oniada, both cars I had nothing but trouble with,and George's machines, don't know there head from there feet,my hubs went in my honda,and his machine,said it was my mud flaps,my girl girlfriend, bought her car there behind my back,and it's a peice of sh*t,window don't work no more,and it's rubbing on rubber,on the passenger side..they came it's nothing,all lies....DONT BUY FROM THEM.. Your better of dealing with Tom buyers,and there bad to,just saying...good luck all.

Master mechanic, very knowledgeable Got stuck in the snow…read morewith my four-wheel-drive he got me out of it for free, taught me a lot about four wheel drives and how traction control works I believe him when he says he's a master mechanic, definitely taking my business to him going forward

***Now the truck has engine problems along with unsolved transmission problems. dealership refusing…read moreto take the vehicle back. 2 days have gone by and they haven't even looked at it while I'm without a vehicle *** *** over a week later. Still no call back*** *** This seems to be the only place they will communicate. I did not receive any phone calls, voicemails, emails or texts from you. And have since called back 2 times leaving my contact information in your voicemail with again....no response. The terrible communication of this place continues *** I have purchased four vehicles personally, plus a good number of friends and family from this dealership over the past 10 years, but unfortunately this will be my last experience here. From the start, the communication has been very poor. I purchased a truck tjat was not on the lot. It belonged to the general manager's father and I was told it was a Platinum. I came by to look at the truck and it turned out to be a Lariat. Not a huge deal but I was just expecting something different, I was also told it was a 2022--the oldest model year I was willing to consider--as I was signing paperwork my wife noticed it was actually a 2021. At this point its Friday night and we need a vehicle for trip planned the next day. Disappointed and Regrettably, I continued to sign. The night of pick up, I sat there in the waiting room for hours as my original salesman was off, and another salesman took over the task while juggling other customers, he seemed overwhelmed. Since the purchase, I have had multiple service issues with the transmission,brakes and hidden damages. the communication from the service department has been extremely lacking. Overall, this experience has been very disappointing. Because of the misinformation and the continued lack of communication, I will no longer be doing business with this dealership in the future. On top of all of this, the lack of communication continues, I am sitting here on a Saturday night after hours and I still don't have a vehicle for Monday with again no update from anyone.

Don't buy from these guys, they are fine when selling you a vehicle but you lose any customer…read moreservice after you drive off the lot. They also hide defects in their vehicles. Bought a GMC Truck with just over 50K miles and a few months later the tail pipe is completely rusted out and broken in half. No way I drove it enough to do this kind of damage, tried to have them fix it. After three days of no response they decided the best they would do is cover labor and only charge for the parts. $900 for a repair that would cost $100 anywhere else for parts. They know they sold me crap and won't take responsibility for it. I never thought I would have to inspect a tail pipe on a truck with 50K miles on it. My F150 was older, had 150K plus miles and never rusted out once.