We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

This is the first year I have used Summit Pools and they have been excellent. Their prices are…read morevery reasonable and my pool has never been cleaner and the water clearer. Today I thought the pump pressure was too high and they addressed it right away. No hassles and no additional charges. This is outstanding customer service. I am a very happy customer and highly recommend Summit Pools.

Excellent response time to "emergency" message !! Mac was able to talk and text me through a pump…read moreand filter problem w/o charging me !! HUGE help during prime opening season. Will not forget his calm efforts and expertise in help me fix the problem ! Cudos Summit Pools - especially Mac !! Thank you for being there !

Consistently the worst and rudest cashier in Northern Virginia. Last time shopping there. I'll…read moredrive to anyplace but here.

Visited Leslie on Maple Ave, Vienna, to open pool and start season. Mr. Randy runs that place and…read moreis the most knowledgeable pool expert in the area. We reviewed the equipment that needed spring tune-up, I brought a water sample for testing (very important to have successful visit), and purchased proper amount chemicals with instructions on how to add to pool. This review is an understatement - because it does not convey that Mr. Randy is a thoroughly decent, polite person. Agree with all other reviewers - the world would be a better place if there was more people like Mr. Randy. Only concern is that he will be recruited away by competitor, and I will have to go shop elsewhere.

Joshua Pools, with his remarkable responsiveness, assisted me in assessing leaking issues with my…read morebathroom jetted tub. He not only arrived on time but also went beyond the initial plan. His quick response and dedication made me feel reassured about his availability and commitment. After listening to my concerns and applying his technical know-how, he helped me adjust the air intake valves to stop the leaking/dripping. He even took the time to drive to Home Depot to purchase a simple adhesive to apply to a zip-tie connection to the applicable valves. Joshua's honesty and transparency were evident when I explained an issue with my Delta Touchless faucet that may need replacing. He was very upfront about his skills before agreeing to the work. However, it turned out to be a simple job that did not require work he was not able to complete. This level of honesty made me feel secure and confident in his services. I will not hesitate to contact him for future plumbing work. In the end, Joshua's skill, ingenuity, and honest collaboration shone through as he completed the job. His impressive skills and innovative solutions left me feeling confident in his abilities. I will definitely use him for future plumbing work in my condo and would do so if I had a pool. :) Joshua, continue the great work. Also, good luck with your career endeavors.

Very responsive up front, but when it came to the details it appears they were no longer interested…read morein repairing my pool hear pump. Ghosted and then a no show at appointment time.

I've been a customer for 5 years. THE WHOLE STAFF is just so amazing. I look forward to going in…read moregetting my water tested and picking up what we need for our pool. Bob and Chelsea are simply wonderful and will take the time to help you with anything you need!! Makes me happy to support a local business!

I'm a long time customer for a reason. These folks are professional and extremely competent,…read moreworking both on my spa and now my pool. Despite being fully booked on the holiday weekend, provided expert guidance over the phone and after hours to get my pool pump running. Now that's service!

Dima and his team are absolutely wonderful. They have opened and closed my pool for several years…read moreand they always do an incredible job. They do such a great job closing the pool that is it always ready to use within 24 hours of opening in the spring - clear water and perfectly balanced chemicals. This year, I unfortunately had mice eat through some of the elements for my pool heater and Dima came out to troubleshoot and fix quickly. He even cleaned out the mess the mice had made and took steps to deter them from coming back. Dima also spent a great deal of time completely rewiring my pool pump and equipment (it was wired wrong by the pool builder) so I could control everything via the app. If you're looking for a knowledgeable, reliable, and trustworthy residential pool service definitely use DMV Pools!

Been a pool owner for many years this was the first time the pool was swim ready upon opening, they…read moredid an amazing job closing it and opening it, sparkling clear water on day 1. They also replaced my filter and it was smooth and excellent communication the entire way.