Very nice place and all the staff are nice polite and very caring and mindful of everyoneread more

MS does a great job in caring for seniors. That have large apartments and a beautiful garden. The…read moreactivities and food are wonderful.

My dad lived here recently. James, Cindy and Hiram are some of the kindest and most capable people…read moreI have ever met. I'll forever be grateful to them and highly recommend their service to anyone in need of an adult family home.

I moved my 92-year-old mother from Brookdale Assisted Living in Monroe to North Creek by…read moreBonaventure on the Bothell-Everett highway in Bothell, WA. Mom's memory was declining, and she needed memory care. The first time I took a tour of Bonaventure I was highly impressed with the facility. Just walking through the front door gave a lift to my spirits in that I was greeted with a brightly lit, newly renovated looking facility. The dining rooms looked like elegant upper-level restaurant dining. I found out they have a "gourmet" chef on staff and after trying their food I would agree. All the staff - the administration, the nurses, and care aides - even the maintenance people - were all highly professional and personable. The facility was welcoming as well as the people who work there. Dulcie Chase, the admissions director, was very welcoming and pleasant; as was each of the receptionists and Dakota Bingham, the assistant executive director. They all give the impression that this is not just a business, it is a welcoming living space where residents are seen as people with feelings and needs. My mom, entering the end of her life with memory loss and dementia, had a couple weeks of adjustment she went through. After this adjustment period was over, she warmed up to the staff caring for her. I found the staff from the very beginning trying to make mom's stay as pleasant as possible, looking at all her needs, and responding to my requests. They truly cared for my mother up until the time of her passing. They were with her when she passed, which I really appreciated. The staff always welcomed my presence, visits, questions and suggestions. I did not have one negative experience with any of the staff. My wife's mother and father were also at Brookdale in Monroe until they could no longer give my father-in-law the level of care he required. We suggested Bonaventure and set it up for them to move. They were quite impressed with the facility, the food, and the care level offered to them. As of this writing my mother and father-in-law are residing there now. With my father-in-law's new and more intensive level of care, the staff is highly responsive to our calls and the Assisted Living Director, Lara, is easy to work with. I can tell Lara really cares about her job and the people she serves. My father-in-law is now getting the end-of-life level of care that he requires. I could not be happier with the facility and the staff who care for our elderly parents. I highly recommend Bonaventure.

l moved my mom into the Bothell Bonaventure Nov. 2021 after touring many facilities and I have been…read morevery happy with the move. She has a huge 850 sq ft studio with a walk in closet, full kitchen, storage room with washer and dryer hook up, huge bathroom with a walk in shower, AC. Some of the places I toured didn't have AC, lighting, no storage and very small rooms. There are also 1 and 2 BR apartments. My mom is in independent living since I am there every day to help her with her meds. She gets 2 meals a day. Visitors can join the meals for a reasonable charge. Holiday meals/buffets are amazing! I have met many nice people by sitting at different tables for dinner. The management and kitchen staff has changed numerous times, but the current staff is wonderful. The chef had his own restaurant at one time. There are activities all day that are available. My mom is 101 and attends the exercise class. There are additional drop in events such as magicians, singers, pianists, a mini pony, tea parties for birthdays, holiday parties, happy hour every Friday.

My mother was diagnosed with a very rare bacterial infection. She had surgery that removed most of…read moreher heel bone to eradicate the infection. Her post op care required a wound vac and a facility that was equipped to change it out every 3 days. This facility came up as qualified for this specific care. They approved the care order. After being there for a week, my mother's wound vac hadn't been changed and when I called to find out what was going on , I was told Benito was the only one trained to switch it out and he didn't work weekends. Left early for an "emergency" This was a Friday night. It should have already been switched out by this point I called and made a fuss. This care is the difference between keeping or losing her leg. Benito came back in on his day off to do the required care we paid for. When he went to change the vac out he ripped the bandage off my mother's open wound and caused tremendous pain. So much so my mom too afraid to let the staff know when she was having any discomfort. After that incident they were cold and distant with her and rude with me when I visited. She came home before she was ready because we were both concerned about elderly abuse. I would like to think anyone in this profession would treat people the way they would want their parents to be treated. Amazingly after this incident , they had another nurse do wound vac changes. Today we received a $3000 bill after being told her stay was covered by insurance. No itemized charges. Just 3/1 and cost of service. From the facility.

I'd like to be transparent in the fact that this review is after visiting the rehabilitation center…read moreon a tour, and I have not had a family member personally stay here. However, I have learned that it is challenging to know what to expect, and find good resources, so I felt like leaving a review might at least be helpful to some... The location itself not on a busy street, the parking could use improvement, however, there is some in the back. I do think the staff here is efficient and they were very responsive to phone calls and questions and coming in for a tour. During the tour I was able to ask any questions that I wanted to, and was able to understand clearly Aryana's responses. The way that this location is set up, included a short term, hallway, and a long-term hallway, the cleanliness of the areas were pretty good, and the overall facility did show a movie area, and boardgame area. I don't expect any location to be perfect, I did see a lot of seemingly happy family members visiting there, family while passing through the hallways... There was one spot that smelt of urine, but perhaps that was being addressed. Overall, I think if you are looking for someplace that your family needs to stay at, this is a good spot to begin your tour, and see.

My friend went in there with a displaced hip they gave her a form to fill out online she was having…read moretrouble filling out the form she asked for help they denied help and were very very rude to her she left crying wouldn't recommend this place They wouldn't let me leave zero stars I had to leave one

BEWARE - Ambulance chaser!!! Contacted by "Tony" - don't…read morecall the clinic number if you need anything, send me a text as I'm much more responsive than the clinic. They got our phone number from "references" and are concerned about my well-being after my auto accident. Really? I'm sure you are! I'm more concerned about the well-being of my wallet. Red flags galore. Zero stars

Robin the sadness you experienced is NOT what we expect when caring for someone…read more My wife experienced a seizure in June of 24 and after we were the hospital couldn't allow us to stay longer the search for an answer was forced.We first used a great family operated the 1st month with pleasing results and satisfaction especially with the kindness given my.After the 1st month my wife asked that we move to a place were we could sleep together.Ore children found Harbour Point and after them visiting and talking with staff from various departments suggested Visit with their recommendations to select HP. We moved in on 9/1/24. Good choice! We are in our 90s with realistic expectations of what the future holds.We want to share in the joy of being alive daily in a. supportive community, kind people to interact with pleasant surroundings good food capable physical help and encouragement. 1/1/2025 and nothing has changed our opinion. I personally still have heath and the life choices still available to me are enhanced by the entertainment special occasions provided and help fill my time as my wife sleeps for extended periods.I suspect that if I would be left by myself-I would just call this home. I give a 5 stars based on 4 months we have been here

I would give them a zero if that was an option . After talking with the nurse Evette ( who is…read moreanything but professional) I was assured they could take care of my husband. After 2 weeks of having outside 24hr care paid separately from facility, I was told they would re- evaluate to see if he was good with just their staff. It didn't happen I let the $5100.00 a week caregiver go and my husband was found on the floor less than a week later had phnemonia and passed away the 7th day after not having fulltime care. The nurse would not respond to phone calls and when she did it was with rude and had a nasty attitude. They did manage to give my husband more sedation meds after the caregiver was gone so they could keep him from wondering. I say look into memory facilities closely but I would pass on Harbour Pointe . They were planning on evaluating him on the day he died now that's convenient. My husband deserved much better care than he received. If I could only go back in time he never would have been in that facility. I know this show San Francisco but it is Mukilteo WA

My sister has been here for over a year. I am there often visiting. If I could rate it 100 stars,…read moreI would! The owner/nurses and aides are absolutely wonderful!! Every one of them! Very loving and caring. They treat my sister as if she was their own family. They take such excellent care. I wouldn't want her any place else. The house is beautiful, clean and always smells fresh. The bedrooms are nicely decorated. The sheets are colorful and pretty. Everything is quality. The fireplace in the living room is cozy. The whole house is very homey. The meals are very good and they pay attention to what the residents like. I could go on and on. This home is outstanding! I've asked to be put on the waiting list for when my time comes. :)

We moved our mother to one of Traci's homes which was the best thing we ever did in our long…read morestruggle with managing her dementia. The staff were incredibly caring and competent and the other residents were amazing with her. Every time I visited she was engaged in an activity (e.g., chair exercises, puzzles, craft projects) or spending time with the other residents at a meal. Almost every time I visited, Traci was there at some point. She is someone that truly cares about her team and the residents. I also appreciated her communication with me... she kept me advised about my mother's condition and provided great and candid advice. As well, the house/yard was very nice and clean.

This place is amazing. My mom does not qualify to stay there because she is on Medicaid, however…read morethe lady on the phone when I called help me gather all the information that I needed. This wonderful lady offered to call me back with more information of places that my mother could live. What a great and wonderful experience I had on the phone with Jennifer C.